SalesRabbit Reviews

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews
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User Reviews Overview

About SalesRabbit

SalesRabbit is a cloud-based sales enablement and customer relationship management software designed to help outside sales teams manage sales in the field. The software and mobile app include a suite of features for each level...

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Feature ratings

Value for Money
4.2
Features
4.2
Ease of Use
4.3
Customer Support
4.1

Browse SalesRabbit Reviews

190 of 190 reviews
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Randon
Randon
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
4

5
Reviewed on 09/10/2018

Worked Well

Pros

Sales Rabbit was very simple to use and did what I needed. It helped me manage my sales area and was easy to get customer service.

Cons

It wasn't super good about keeping me up to date with appointments.

Jacob
Jacob
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/10/2018

The bouncy rabbit

I loved the pins, it saved me wasted time knocking on doors that was useful in facilitating more sales. I cant say there is anything better out there.

Pros

I really like the pin feature that allows me to drop unique color pins on homes that allow me to better know which homes have been contacted and which homes have not been. This is a great resource for follow up visits. it requires a team to still makes solid notes and make sure they are working hand it hand. I also enjoyed the maps functionality.

Cons

I did not love the communication aspect of the app, real time communication is key for me with sales. While I loved the pins and map, I did not love how sometimes it seemed to lag when I was going to a new area, it felt like it was buffering and would load all the pins in one area, it may have been more of an internet issue, but overall I thought there was a lot of good that outweighs the bad. This software works great hand in hand with other sales tools.

Amber
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
4

2
Reviewed on 02/10/2018

Lots of bugs

It seemed very promising, but in the end it was very frustrating when our reps couldn't see their pins or areas (amongst other things). More hassle than what we bargained for and headaches all around.

Pros

I loved that it would show you where your current customers are (when it worked) and it was easy to draw and assign areas. It was really easy for our sales reps to fill in the customer information and payment information usually transferred over to our system pretty well.

Cons

There were many instances this summer where a rep couldn't see his pins and therefore knocked into current customers. Sometimes their areas would diasappear or wouldn't save after having been assigned. Other times it would show multiple pins for the same customer, etc. Sales Rabbit's customer service team (when we could reach them) was always willing and ready to help but they didn't necessarily fix the problem right away because it was more of a programming issue that took time to remedy. Often times it would reject a contract for whatever reason and the rep had to wait to submit it later. This would result in some contracts (and therefore, payment information) being lost.

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Justin
Justin
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 21/04/2020

Great if you haven't experienced anything else yet!

Just fine - but once i changed to another platform, i have never had the desire to switch back.

Pros

This software was amongst the first that i used for Door to door independent contractor work. It worked well for what it needed to, the ability to upload images to leads was strong, note taking, and specific lead notes was great too.

Cons

The worst part about this software is the battery that is required to run it... you need a portable charger or two to stay alive. Other similar apps in the market seem to provide similar services for less battery usage.

Verified Reviewer
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 10/09/2018

Great Technology

Pros

For door to door sales this technology changed the game! I love that you can see your assigned area and mark which houses you’ve talked with and even put futures of if they’re a customer, wasn’t home, not interested, etc.

Cons

I feel like they were trying to update to much of the software to quick. There were many days the app wouldn’t not work because they were doing updates.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/11/2018

Sales Rabbit

It is great and constantly becoming better.

Pros

This software was clean and neat and easily filterable. It kept good door-to-door sales records and made for good area management. Managers are able to assign area to sales reps and monitor their activities in real time. The app is real easy and self explanatory. It very useful to keep data in all service areas to know of good leads for future reference.

Cons

There were some occasional glitches with but customer support was good and getting back with you and helping to fix problems.

John
John
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 03/10/2018

Lots of Potential but unstable

Great when it works. Really good UI and Design. Works really well as a Door to Door Sales Tool. Unstable. Until the stability issues are resolved, I would not recommend.

Pros

Ease of use is really high. It provides many amazing tools for Door to Door sales. (Area Management, Lead Pins, Easy to fill out contracts, etc...) It looks sleek and modern, and gives you the tools to sell door to door electronically.

Cons

Stability. We have used the software for 3 Years and each summer there seems to be some sort of feature that doesn't work or is broken. Last summer was the worst, there were a few weeks where reps could not login to the app and could not submit agreements (among other issues). Seems like Sales Rabbit may have just outgrown their server capacity?

Kalin
Kalin
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/02/2017

Excellent Sales Application

I have used the Sales Rabbit app as a door to door salesman for over a year now. I find that it is an excellent app for tracking sales, qualifying customers, making notes about certain dwellings, and finalizing sales.
I find the ability to make notes on certain houses very beneficial. I have often noticed signs of a good customer at a house, but then been unable to find them home that day. Sales Rabbit allows me to make notes and come back to find that home again with ease. I also love that I can keep track of the houses I've visited which have no interest or who simply weren't home. This has maximized my time efficiency.
The app is excellent for moving the sales process along. It allows me to show customers information about the product I am selling so that they are engaged in the sales process. I am also able to show them what they are signing up for as I move through the sales process on an electronic form. This allows me to lead them through the product they will be signing up for, finishing with their signature and acceptance of the deal. The app then allows me to submit the order easily and have my office set up their installation quickly and efficiently.
The only improvement I would recommend is some more accuracy on the credit reporting the app offers. I have been in neighborhoods where the app shows terrible credit, but found customers who were more than qualified to purchase my product.
Overall though, I find the Sales Rabbit app to be a huge asset to my sales work, streamlining the process.

William
William
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/01/2019

Great Tool for Outside Sales Team

Great tool for territory management, enjoy using this tool to redesign sales rep and customers.

Pros

The use of the software and the ability for the outside sales team to use this software to prepare and deliver presentations with customers.

Cons

The only down side to this software is the internet access for items stored in the cloud and the inability to run right from personal device without access.

Jenna
Jenna
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 22/12/2018

Great outside sales management application

Pros

The application is perfect for tracking your outside sales and managing it to be able to follow up and close the deals! I love how you can assign neighbourhoods as well to keep track of each rep in each area!

Cons

Nothing so far! It's really one of the best tools out there to manage outside salse

Colin
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 17/02/2017

Great product! Makes d2d way easier.

After three summers of doing d2d sales sales rabbit has improved each and every year. I lobe how they continue to change and make their product better and more user friendly. So simple to use and to grasp the concept of how it all works. Very easy to set up and easy to train new reps on how to use it! Great product. I would reccomend it for sure.

Pros

The leads! When yhey work right and are acurate.

Stetson
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2017

SR reviews

Sales rabbit is a great and easy way to organize all of my sales. It looks professional and customers don't question the legitimacy of protecting the customers information. I love how it tracks the areas that I have gone to and also allows me to cracked my sales reps areas as well.

Pros

Very organized and easy to use. It allows me to show my customers their information and how it is protected. It is a legitimate see to show that the service we are doing is legit.

Cons

none.

Phillip
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/02/2017

down the rabbit hole

Sales rabbit has been such a godsend for my job! It makes me look more professions than ever! I love being able to have all the information I need to be successful at my fingertips!

Pros

The area management and agreement feature.

Cons

Sometimes it can be slow.

Josh
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/02/2017

A true gateway to success in sales!

Very good app! Very easy to navigate, I used it in every sale and can confidently say that it was the key to a lot of my success .

Pros

Maps, sales material, tool!!!

Cons

Some limitation

Shaun
  • Industry: Capital Markets
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2017

Very good program to do business through

It is a good program to do business through. Really enjoy using it, it is quick and easy. I like the layout and indrastructure of it.

Ashley
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2017

Best SALES APP YOU HAVE TO HAVE!!

This is the only sales platform i use. Its like the subway sandwich of all of your sales materials. Why not turn it into your Back office and work from home.

Pros

It has everything and the only things you need as a sales rep.

Cons

Cant think of one.

Eddie
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2017

Simply works, perfectly

I can see all leads with ease, manage areas I've worked, pull out relative documents about my services, and sending over customer information I've typed and error checked is so much better than hoping an agent is hearing me right.
So, accuracy and ease of order placement, and tools together make my job very easy. Thanks.

Pros

Simple, easy.. works

Cons

Can't edit an order that's been submitted

Emilio
  • Industry: Design
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2017

Grat aplicacion

Ist easy to use in iPhone iPad
I never used android that's one my questions it's that posible one on my guys Ask me I don't know to answer

Pros

Easy to use every where

George
  • Company size: 51–200 Employees
  • Review Source
Value for Money
2
Features
2
Ease of Use
5
Customer Support
2

3
Reviewed on 18/02/2017

Inaccurate Address Icon drops

I use sales rabbit strictly to know homes I've knocked on. I don't use the income info because that tends to be inaccurate a lot as well. It's better if those were just left blank and the info be submitted by the D2D sales rep. I like the feature that reminds me of appointments.

Pros

Allows the D2D sales rep to track homes visited and individuals talked to.

Cons

Inaccurate address icons. Address icons have wrong address numbers in most neighborhoods

Response from Sales Rabbit

Hey George,

Thanks for your feedback. Unfortunately the income estimates are just estimates. No way to actually get that info for all homes. Your account admin is able to adjust what fields show and what fields do not. As for the addresses being inaccurate, I would love to have you contact support on that issue, [email protected].

Replied 09/03/2017
Samantha
  • Industry: Government Relations
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
1

3
Reviewed on 17/02/2017

Its a good app

I definitely like the app a lot more than if it was just me going door-to-door you know without anything. The app is definitely helpful because you are able to see in the future all the progress you have made , whether or not somebody was interested timer if somebody was already with direct satellite , etc.

Pros

How much it was helpful and thanks like seeing the progress you have made a beginning able to go back and look stuff like that

Cons

There really wasn't anything that I didn't like about the app other than the fact that I was just works all the time whether you had like wifi or data but that's a different story so there's really nothing

Joseph
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 08/03/2017

Great Work

I've used this app for Door to Door sales and its been working wonders. Having all my sales materials right there at my fingertip and being able to map out my areas is amazing. Thank you for a wonderful app.

Pros

Maps

Cons

Organization/ Folder Style

Sheldon
  • Industry: Entertainment
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/02/2017

Efficient and user friendly

The app is very easy to operate. It makes the job much easier because you can refer to the app for pretty much everything you need.

Pros

Easy to use, helpful tools.

Cons

Asks to update pretty much daily.

Alicia
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 28/02/2017

My first Sales Rabbit Review

Sales Rabbit is a new app to my sales team of canvassers. It is very easy to use and I love the different options that it allows us (prospect phone numbers so that we can call or text from their porch or in our office in the case of inclement weather) to reach prospects when the door goes unanswered. The only downside I've experienced is that if more than 1 person is logged in using the same profile it has a tendency to kick them out. I'm excited to see how our usage progresses from the winter to the summer.

Pros

The GPS and the ability to call prospects from the app.

Cons

If more than 1 person is logged in on a password it kicks the other users out.

Response from Sales Rabbit

Thanks for the review! We are glad that you have had a good experience with SalesRabbit. You should be able to login to at least a couple devices at the same time, but because the software is designed to have a different user for each login it is expected behavior to boot someone out of the app when this is happening. To avoid this you will need to create multiple users instead of sharing the same login.

Replied 09/03/2017
Luis
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 24/02/2017

Great service easy to use

Great service really easy to use ok only thing I would say that would make it better is if on a droid phone if you can make it so you can qualify people on it and updated houses sometimes there's nothing there but it still shows a blip

Pros

Easy to use provides great information on potential customers

Cons

Can't qualify people on Android phones and houses are a little outdated

Response from Sales Rabbit

Hi Luis,

Wanted to let you know that you now can qualify on Android! You still cannot completely submit the sale but you can qualify your customers on your Android phone. Thanks for the review!

Replied 09/03/2017
Jamie
  • Industry: Wireless
  • Company size: 201–500 Employees
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 17/02/2017

Sales Rabbit Review JC

Sales rabbit was a great source while working with my former company. It was easy to use and it was the only app I used on my iPad to work. The only complaint I have is custumer service.

Pros

The ability to acces all my tools in one place. It was nice to have everything I needed in one place.

Cons

Often AT&T leads would be wrong.

190 reviews