ELMO Software Reviews

Pros

Dashboard, online form and online course.

Cons

None

Pros

Superb Customer Service and Support Staff: Throughout both the pre- and post-implementation phases, I received assistance that was competent, fast, and effective. Simple Leave Request Form with Leave Balance View. And to conduct evaluations for supervisors to examine. The dashboard is also quite helpful for data retrieval.

Cons

One email will be sent upon enrollment in a new course. As a gentle reminder, I prefer many reminders. The employee data part is not as aesthetically pleasing as the rest of the screen display.

Pros

Forms provide flexibility in development. Employee management of documentation is easy.

Cons

Lost most of my hair setting it up, lost more trying to change how departments wanted it to run, and more when trying to sort out their software bugs for them.
It is badly managed, badly put together hodgepodge of software that has no place in being part of the HR realm.

Alternatives Considered

Employment Hero

Reasons for Choosing ELMO Software

Ento was limited and had no capacity for what we needed after we hit 1-- employees. We still use this for rostering bur thats all.

Switched From

Ento

Reasons for Switching to ELMO Software

Among others, We were purchasing EH and then when I got back from a week away, we had purchased ELMO. Yay!

Pros

The implementation was seamless and the staff at ELMO go over and above to ensure you get the most out of the system. We have gained the most benefits out of the Onboarding, Learning & Performance modules.

Cons

Some limitations in the rostering software but ELMO are very proactive in continuously developing and improving the software

Alternatives Considered

Cognology and Employment Hero

Reasons for Choosing ELMO Software

ConnX was unable to support our growth as a business. Found the reporting in Sage to be limited and also wanted one fully integrated HR and Payroll system

Switched From

ProNavigator and ConnX

Reasons for Switching to ELMO Software

ELMO offered a complete solution and the pricing was very good for what was being offered.

Cons

Some fields require manual addition to sections. Option for duplicates not present.

Pros

This software is so simple to implement and once implemented it has saved myself and other managers so much time. In particular having project based work our Onboarding process has become so streamlined now we can onboard high numbers of employees at the same time.
As a Performance Appraisal system we found ELMO easy to develop and roll out. Our company had not been keen on Performance Appraisals in the past but ELMO was so well embraced we had 100% update on the first appraisal round.
We also find the more you use the system the more proficient you become.
The support provided by ELMO during the project implementation phase has been extremely supportive. We are now using the Help Desk and our issues are usually resolved within 24 to 48 hours.

Cons

If an employee has not completed all their documentation we would like an automatic alert. At this stage we need to manually check on this.

Pros

User friendly and great after sales support

Cons

it would be good to be able to assign 'course managers' so that other people in the business (other than admins) can manage attendance of specific training in their business units etc.

Pros

I use ESS ELMO software nearly every day in my role; for requesting leave, undertaking mandatory training, keeping an eye on performance KPI's and measurement.

Cons

Finding a payslip from my company is difficult.

Pros

ELMO has significantly reduced the administrative time of many processes. This includes areas such as setting up and maintaining employee databases, recruitment processes, and training and development assignments. The system is very user-friendly, with many of our management personnel commending the system on how easy it is to use compared to previous systems and processes.

Cons

There are a few small items that I would like to see rolled out to assist in the management of our employee database. The main item would be a function to place an employee on Parental Leave. Ideally this would remove them from the reporting lines in the org charts and have them in a 'floating position' so that they are still counted in our head count and FTE metrics, but don't affect the reporting lines whilst on leave.

Pros

Learnings are organized and distributed in a way that it makes it easier for me to navigate and complete my assigned learning.

Cons

Searching for a specific training or looking for new / available trainings

Pros

It's straightforward and the support available makes up for any uncertainty or challenges I have experienced.

Cons

The contracts module, if not purchasing the recruitment module, is quite clunky and unclear. There is very limited access to training material on it; luckily my implementation consultant is brilliant.

Alternatives Considered

Employment Hero

Pros

The module is clear, straightforward and provides key information supported with relevant visuals to enhance understanding especially if you are not a non-native speaker of English. Navigation is easy and and progress is recorded and indicated accurately.

Cons

I just used the learning module as a required training path from my employer. In one of the tests' questions, I made a wrong choice and scored 75% in my first trial. As feedback is provided immediately, I can see what the correct option is. So I went back and tried it again, choosing the right option as suggested by the feedback from the software. When I did so, my answer was still wrong. So I tried the third time, using my original answer, and it's still wrong. And I tried it again the fourth time using the suggested correct answer, and it's still wrong anyway. I've tried numerous times and now got confused. To be fair, my original answer would to some extent be right as no indication in the modul that the reading would lead to choosing the other options. Given it is a training module, and all information should be made in reasonable ways to allow readers to make intended conclusion or to assume the intended understanding, when the answers or options are hard to guess from the reading, I think the module needs further checking for content validation and construct reliability so the modul test is relevant to the module content. IMHO. Thanks.

Pros

On face value it appears good, but in reality they claim it can do all sorts of things that it just can't do.

Cons

- Highly deceptive sales process - they won't let you preview the product or test it in any way before signing up.
- False sales; salesperson promised us features that don't exists
- Completely non existent customer support
- Outdated, clunky and buggy software - parts of it even rely on Flash, which hasn't been supported on Apple products since 2007
- They're quick to refer to their inhouse legal team when you want to question the contract and won't entertain ideas of leaving the platform
BEWARE! We've been trapped and are now locked in for three years with a complicated and completely unusable product. It's an absolutely disgusting team of people who have no respect for the customer at any stage of the journey - they just want to get you signed up and then you're treated like garbage.

Pros

very easy to use and understand . However I imagine it is developed in north America and I do question have connected the understand of us people here in New Zealand . I . E there prehaps should be some more flexibility with selecting working job roles and also market sectors to choose from or enter our specific application in job and market approach . I . E , we sell engineering steels to the general fabrication market also the heavy structural steel industry here in New Zealand.

Cons

This is the first time to be introduced to ELMO and hats off to our markets people for having the forethought to present this software app for the benifit of our employees.

Pros

The learning modules are clear and simple to understand. They are not too lengthy that I lose interest in them. I am able to go back if I missed something too.

Cons

The performance plan. It is not helpful to an employee at all. Perhaps if I got to write my own goals I would care about it more. It is just another thing I have to do to tick boxes, so I think it is a waste of time.

Pros

What was presented in the demo was so different to what was delivered. This included the customer service...

Cons

It was clunky. So many issues with it that they did not even know what to do half the time. Everything was always sent to the Dev team to look at.

Pros

User interface is familar and appealing
Performance and Learning modules are really simple and users like them
Workflow is simple for administrators
Account management support from ELMO is great
ELMO delivers to their roadmap, so things that are "coming" do happen

Cons

Recruitment module needs enhancements (they are coming)
Reporting could be more customisable
Would be good to have internal and external options for branding

Pros

Easy to use, simple interface, not to many animations

Cons

basic colours, sometimes took to long to charge

Pros

Very user friendly application and easy to navigate. Great to monitor processes and progress.

Cons

No feature which has been identified with an issue to date.

Pros

It is very intuitive and once I had used it for a few months I could troubleshoot most issues staff were having.

Cons

There are a few things it can't do, can't think of them off the top of my head, but I'm sure that is the same with all similar products.

Pros

The Course Builder is a great tool with lots of customisation and its easy to use

Cons

one issue was with external training as this was very limited for what we need it for. There are heaps of comments about this in the help centre but we haven't seen any improvements yet

Pros

easy learning and keeping the the record of my health learning

Cons

Each time entering username and password

Pros

Very easy to navigate between menu's, very clear from the outset what needs to be done, what is finished and when next task is due e.g upcoming refresher for first aid in my case

Cons

nothing in particular, as very comprehensive but at same time easy to use

Pros

This software keeps me up to date with the training and development requirements of my organisation. I get reminders when new training is available and also when my knowledge needs to be updated

Cons

I don't have any negative comments to make about this software.

Pros

It is very easy to use and very quick to search relevant Topics

Cons

Very easy to understand the program of the software