User Reviews Overview
About ProPay
ProPay is a web-based solution that helps businesses process credit/debit card and ACH payments through mobile devices. It enables organizations to streamline financial tracking, biometric verification, electronic signature...
Learn moreAll ProPay Reviews Apply filters
Browse ProPay Reviews
All ProPay Reviews Apply filters
- Industry: Cosmetics
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Easy Card Processing
ProPay is a vital part of my system and makes processing card payments easy.
Pros
ProPay integrates easily with my internal system and also works well on a desktop and on the mobile app.
Cons
ProPay says a card is declined if it does not connect to the internet, which is embarrassing to my customers.
- Industry: Wholesale
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
Absolutely Love It!!!
I have had a wonderful experience using ProPay. My first experience with it was easy and it’s been great ever since. I would highly recommend!
Pros
Easy access to my funds and your money is safe and secure.
Cons
I had never heard of it until Mary Kay but it’s a remarkable software.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Ease of Use
Pros
I like that this product can connect with my business website in order to easily transfer funds into my account!
Cons
It is difficult to connect ProPay to my account if the information is not the same as my websites. The card swiper is also more expensive than PayPal or Venmo's.
Reasons for Switching to ProPay
It was easier to use and connect to my business website.Top ProPay Alternatives
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Great for business owners
I love being able to see what I have processed. What money I have my account and I can easily move it into my personal account
Pros
I own a small personal business. This app aligns with the website for ease of use. I can process credit cards from my phone, iPad or computer. You can use a swipe or key it in. Very versatile
Cons
You will need to buy new swipes if you change your phone or iPad a lot. They do not switch easily between different phones
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
easy and effective processing for my business
awesome! appreciate the easy use and ability to track my money too, year end tax reports are so helpful and always feel my money and my clients money is safe and secure
Pros
makes it easy for my clients to pay as well for myself to transfer money, I always feel it is safe and secure and that is important in today world
Cons
nothing- been an important part of my business for years
- Industry: Retail
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Great for website orders
Pros
This product is easy to use and works well with my website shopping
Cons
The percentage is a little steep compared to others
Alternatives Considered
Venmo- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
ProPay is awesome for a custom app!
Overall, the mobile app has given our ministry an updated feel and look and all of the members enjoy using it and sharing with their family and friends. It is easy for them to take notes, make a contribution and get important notifications!
Pros
The custom mobile app that was created for our church is very well designed and easy to use for the end user and for the administrator.
Cons
You cannot sent notifications via and iPad or iPhone or any touch screen device when having to select specific campuses or groups because you cannot drag and drop your selection on these devices.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
A good tool just not for me
It was a good tool to have for that particular business
Pros
There were a lot of features that allowed me to utilize especially for selling MaryKay
Cons
I was not given a choice to use any other product. I also felt t took me a longer time to learn the functions than ther products
- Industry: Cosmetics
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
ProPay is a good option a small business
ProPay has been a great app to start my business. I have heard other business owners prefer Square. However I have seen so many issues pop up when using the reader they provide. I would rather just deal with ProPay - manually.
Pros
ProPay allows me to accept credit card transactions from my customers. I have a Mary Kay business and I love that ProPay connects directly to my Mary Kay business. Instead of transferring the funds to my bank when I order new inventory, I can use the funds directly from ProPay.
Cons
It is cumbersome. The first couple times using it I didnt realize to scroll down after manually entering the amount I was charging on a credit card. I had to ask for help. I definitely did not feel smarter than a 5th grader. It is so obvious but not obvious. I am not as likely to explore in this app considering it works with my customer's credit cards.
- Industry: Cosmetics
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Propay Experience
Pros
It has an app so I can promise from my phone
Cons
I don't like how the transaction fee are higher than others. It doesn't transfer to my bank account automatically. It charges me everytime I want to transfer to my bank account.
- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Great customer service!
Pros
The new design is so easy to use! Love that you can log in with a PIN rather than user id and password. You can easily see what has processed and transfer money within a couple of days!
Cons
Tried to process a payment, it declined the customers card twice. But when I entered the same information online, the card processed with no problems.
- Industry: Writing & Editing
- Company size: 51–200 Employees
- Used for 1+ year
-
Review Source
easy payment method
It worked well for my business website purposes. It was just another payment-processing option for me. I liked to have multiple methods of taking payment from my customers to make it easier for them!
Pros
I used this software when I had a jewelry business and needed multiple ways to process payments. This was the only way I could accept payment if someone made a purchase on my personal website. It was easy to use and affordable.
Cons
There's a waiting period to receive your funds (plus processing fees, but they were minimal). Of course, we all wish we could receive funds instantly without extra fees, but that just isn't an option!
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
ProPay On The Go
I have used ProPay for transactions conducted selling Mary Kay beauty products. The tool is affordable and easy to use for accepting credit card payments.
Pros
What I like most about ProPay is the ease of accepting payments from customers on the go.
Cons
The is nothing that I would like to mention as being least liked.
- Industry: Consumer Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Taking money on the go....There when I need it
I have been using this app for a while now and it has been such a great boon for my business. I can use it anywhere, anytime, its always right there with me. I do not have to use a card swipe with it and can enter the card numbers in manually which is a huge plus for me.
Pros
It is so easy to use, very user friendly. Since its an app on my phone, it is always with me and I can use it when i need to.
Cons
I have not found anything that i really dislike about this app.
- Industry: Cosmetics
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Safe Reliable Mobile Payment App
The app is quick, payment gets processed very quickly. Money collected is quickly transferred to my ProPay account. The app is secure that asks for passwords and biometric access, so it has a double security layer. i thoroughly enjoy my ProPay app and software
Pros
I liked how easy it was for me to set up my initial ProPay account. There are many layers of security. I enjoy having both the app on my phone and the plug in device for my mobile phone, both which work very effectively.
Cons
There is nothing i can specifically say that i dont enjoy about this software. Its simple,safe,reliable.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Propay
Credit card processing and payment.
Pros
The app is so easy to use and the reliability is excellent.
Cons
There really isn't anything about the app that I don't like. It's a great product!
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Propay
Pros
We use this software to store payment information for our customers and it works very well.
Cons
There isn't anything specific that is bad about this software. It does what it needs to.
- Industry: Retail
- Company size: Self Employed
- Used for 1+ year
-
Review Source
Not a big fan of pro pay
Pros
I was able to use this pos software to check people out.
Cons
Did not like that everything went to a card and not to my bank account. Wish that it didn’t charge high fees. Not as good as square, PayPal.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used for Free Trial
-
Review Source
Easy to use app!
Pros
i like how fast it downloaded and works to process information. Not sluggish at all! The Touch ID feature was nice too.
Cons
It may be minor but I don’t like the color scheme. The turquoise color was off putting. I’d prefer a different color scheme
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Monthly for 1+ year
-
Review Source
ProPay was basically made by someone trying to jump into the POS market without knowing UI
Don't stop to look at ProPay, it's absolutely not worth it. The competition that is out there is definitely better.
Pros
Not many pros on this. It processed payments, and that's about where the pros end and the cons start.
Cons
The app UI was horrible. The app software was not updated regularly. And above all of that, the competition out there that exists is just miles ahead.
- Industry: Translation & Localization
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Great for mid sized businesses
Pros
Integration was easy, I also enjoyed the ease of being able to charge someone.
Cons
I may suggest a more modern look. There are also a lot of buttons and options to choose from. I like a more simple element.