GAGEtrak Reviews

Pros

Ease of use made training other personnel on how to use the program very easy. We currently have three calibration specialists trained on this software package.

Cons

Copying of gages from one database to the next is difficult and thus caused me many problems. Our goal was to set up this program at two different plants.

Pros

I like the software to monitor our gage calibrations, and like the cloning feature so that adding new gages only takes a couple minutes. I also like the different reports, and the export feature.

Cons

The inability to edit the dropdown lists are a constant nuisance. The upgrade cost is excessive. I also would like to see more automation.

Pros

Has all the features needed from software like this. Ability to print calibration labels directly from the software.

Cons

Very unstable, runs but not well. Application crashes at least once a day for the users, and frequently has major issues with getting it running reliably. CyberMetrics support has been unable to determine if it's an issue with the database or an issue with the application itself.

Pros

How quickly it links with the database.. Easy to setup within our organization. Very user friendly!!

Cons

Sometimes the database crashes. When it crashes we have to get a backup from our server and restore it. It happened often at first, but not so much now.
When installing the software I have to move the install file from our network folder and put it on the pc that I'm installing it to, otherwise it takes an hour to install. We don't have that issue with any of our other software.

Pros

Navigation is pretty easy. There are many different reports that are available. The dashboard is very handy and lets you know in a snap shot where you are.

Cons

There are occasional issues with the software freezing up and having to close out and restart, but what software doesn't have these issues? Some of the reports don't allow you to view gages the way you would think.

Pros

I like that gagetrak allows you to keep your gage database all in one place. Calibrations are super easy to do and track. I also like the feature where it emails the gage due list and you can set up the frequency for it.

Cons

Sometimes the software is a bit unstable and crashes.

Pros

Entering gage information is easy and I like the temp recording feature. Once you have established measurement routines they are easy to import into the individual gages.

Cons

The interface can be a little confusing sometimes to find what you are looking for. If not careful can end up in wrong area of software.

Pros

The dashboard is a great feature. It helps me see what I need to calibrate at a glance so I don't have to search the database.

Cons

Sometimes there can be a bit of lag or freezing, but this may have to do with the high memory requirements and the fact that I multi task with different software.

Pros

It provides the necessary information to complete required calibration of the company tools and prints out a nice decal.

Cons

The software seems bloated with unnecessary things (for our company). But the most frustrating things is speed, which I know it speeds up when you reset the software. It my opinion, even at its optimum speed, there are too many steps to simply print a certificate for a tool as well as waiting for the last step to complete.

Pros

I like the quick filter as it makes finding gauges super fast and easy. I also really like the amount of data that can be associated with each gauge.

Cons

Eliminating errors made by previous gauge techs can be very time consuming. It's hard to filter the mistakes and correct them.

Pros

I have worked with Gagetrak for about 7 years with a couple of different companies. The program works well to manage gages and calibration requirements. Being able to customize test points for gage calibration is a useful feature, but is a little confusing when beginning to build your groups. The addition of the "days from issue" feature to calculate the calibration due date really helps cut down on unnecessary calibration of unused gages.

Cons

My biggest complaint is about how SLOW SLOW SLOW this program is. Even if your database resides on the pc you are using, the "microsoft access" platform inhibits performance. If your database is on a remote server it gets even worse. I routinely have to wait several minutes for the database to update even a simple change in information, and the program is very prone to the "not responding" screen fade. This morning it took over an hour to enter just 5 gage calibrations due to how long it took to update after entering data along with the "not responding" messages and random, confusing error messages about incorrect date formats, even though the program entered the date automatically. I finally had to shut the program down and leave several gage calibrations unentered because I had other work obligations that had to be met.

Pros

Very customizable. The Dashboard overview is very helpful. The ability to view it as a database makes it easier to accomplish lots of data entry. The automatic numbering and cloning functions make entering new tools and gages easy.

Cons

Report customization is difficult to learn. There isn't an option to extend calibration cycles without entering a new calibration.

Pros

For me, I like the amount of information you can have all at one place. With a few clicks of the keys I can answer any question an auditor may ask. What used to be stressful wondering if I could find what they needed in my filing cabinet has now become a time of ease. I just sit back and strike some keys and all the info is right there.

Cons

That is a more difficult duestion. I have used a couple types of calibration software in the past and to be honest, this has been my favorite. I guess my personal issue has just been trying to learn everything this software offers. I have spent many hours jumping in head first figuring out all the things Gagetrak can do.

Pros

It is easy to use and find the pertinent information that you need and works well for being audited and reviewing records.

Cons

Too many bugs found in the software. After leaving open for a period of time, the software becomes unbearably slow. Some disabled menu items still work (graphs, charts) which can causes DLL errors if tried to access. I don't like how runtime Access has taken over my computer. I still use Access for other applications and I have to work around this. I have built Excel spreadsheets to access the database to quickly retrieve data because using the software to view and filter reports takes way too long. Software is slow.

Pros

How customizable it is (Naming of fields in different tabs, ability to customize reports and labels, etc)

Cons

Dropdown list management was a great addition with version 7, however there are some fields that do not have a dropdown option.

Pros

The prompt look ahead that shows what is coming due in the months to come. Most used function in our company.

Cons

The reporting ability. I wish there was a way to export all data on all gauges to a simple spreadsheet that can be made into a pivot table. This would be good as other departments without the software frequently ask questions about location/availability of a tool and an exportable excel sheet that can be put into a shared folder for all functions to see would be a benefit. This would also give us capabilities to produce KPI's.

Pros

Gagetrak is pretty simple and straight forward. It allows you to record enough information and not overly complicated.

Cons

Gagetrak did leave a little to be desired. Its very simple without all the bells and whistles of most calibration software programs.

Pros

It is a thoroughly, thought out database, that covers about anything that might come up with calibrated inventory. There are lots of customizable fields. Once training is complete it's easy to use and pretty robust. GageTrak covers the essential pieces needed for managing calibrated items.

Cons

Users can login but that doesn't control their interface, meaning each user has to reset their fields after someone else uses the computer. Very frustrating.
Reporting is tremedously slow. Very difficult to get customized reports to behave correctly. Software in general is slow and prone to locking up if you get in to much of a hurry. These may be solved once they go to .net format.

Pros

easy to pull reports for calibrations due. Easy to enter new calibration records. You can attach reports from emails directly from the software if you have a compatible email system. gagaetrak seems to be a respected name with auditors

Cons

You have to go thru 3 different screens to print a calibration certificate. Editing or creating new reports is cumbersome. Wish you could designate a different printer than your default for the software. Attaching reports from Gagetrak to emails would not work until we changed email systems. Im nor using the mpost current version but it seems rather outdated

Pros

Ease of use. Gauges are easy to find, update, clone. Calibration records are quick and easy to enter and print new calibration labels, as well auto schedule next due calibration.

Cons

Reporting capabilities. I find creating reports to be difficult. Exporting calibration data and gauge listings is not as simple as I would expect. Ability to clone a standard group, rename it, and modify it would be very helpful.

Pros

Very comprehensive and reliable. I like the "Clone gage" function and the Daily reports. I often copy and paste the "Data Sheet View" to do a weekly inventory of all gages.

Cons

Cannot copy/paste more than one item at a time? I'm changing "Standards" to be more uniform among gages but having to go through one by one. I don't really understand all of the functions (I was not the original installer). Not enough customer support.

Pros

Easy to work with, our less computer savvy employees are able to start using within a couple hours of training and can manage the system with ease. After going to training and learning so much more than I had picked up on my own, we were able to implement and use so many of the cool features to make our calibration process that much easier.

Cons

Initially we had the FDA version even though we are a automotive facility, and it was really, really slow, but once we got changed over to the regular version we haven't had any issues.

Cannot think of anything that we don't like about GAGEtrak.

Pros

The ability to keep and retrieve on going records plus search for items. Our job requires differnt frequencies of calibration to be done and then monthly pull up the jobs. It keeps us organized and shows us what needs to be done and when.

Cons

Sometimes it can run slow or crash. Other times we struggle with 2 people being on the same program which also bogs us down (might be more internal). As shared above it's easy to write over something and click enter by mistake and lose our data.

Pros

GAGEtrak Soft ware is extremely easy to master and navigate around in. It has amazing report building capabilities that make my job so easy.
The support has always been first class as well!

Cons

I still can't upload my certs, but its more of an operator issue than a software one. I cannot think of anything I would change, it suits our company perfectly.

Pros

Since this Access based easy to track calibration date , calibrated by and track any gages not calibrated

Cons

Nothing to specify particularly. Setting up e-mail notification too hard with this. Need information for easy set up for E-mail notification to other departments to submit Gages back to Quality.