--- description: Review of PEAK Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PEAK | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [ESG Software](/directory/4474/esg/software) > [PEAK](/software/323649/peak) # PEAK Canonical: https://www.softwareadvice.com.au/software/323649/peak Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/323649/peak?page=2) > PEAK, a superior building analytics SaaS platform by CIM, streamlines property portfolio management using data, smart automation, and machine learning. The platform elevates efficiency, sustainability, and tenant satisfaction by providing advanced monitoring, easy task delegation, real-time teamwork, a centralized workflow, and data-driven insights into property operations, team performance, and energy management. Revolutionize property management and operational processes with PEAK's all-encompassing solution. The main benefits of PEAK include: Enhanced efficiency: Streamline property operations, reduce downtime, and optimize resource utilization. Improved sustainability: Monitor and manage energy consumption, reducing environmental impact and emissions. Tenant comfort: Ensure optimal thermal comfort and indoor air quality for better tenant satisfaction. Advanced monitoring: Continuous 24/7 monitoring of building equipment to identify issues and anomalies. Data-driven insights: Make informed decisions based on comprehensive operational data and performance metrics. Simplified task assignment: Easily delegate tasks to team members, improving collaboration and issue resolution. Centralized workflow: Manage property operations from a single platform, reducing time spent on meetings and emails. Transparent reporting: Access detailed reports to track progress, benchmark performance, and identify areas for improvement. > > Verdict: Rated **4.7/5** by 78 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 78 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CIM ## Commercial Context - **Starting Price**: USD 995.00 - **Pricing model**: Flat Rate - **Pricing Details**: CIM offers flexible pricing based on the size and complexity of your portfolio. Our subscription model is tailored to match your organization’s needs, taking into account the number of sites, users, and features required. Pricing includes access to the full platform — covering maintenance management, energy tracking, compliance, reporting, and more — with optional modules available for advanced capabilities. We provide: Custom quotes based on portfolio size No setup fees for standard onboarding Tiered plans to scale with your operations Unlimited support and training included in all plans To get an accurate quote, our team will work closely with you to understand your goals and configure a package that delivers the best value. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 203 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Benchmarking - Commercial Properties - Cost Analysis - Customisable Dashboard - Customizable Reports - Data Collection - Data Import/Export - Data Visualization - Document Storage - Email Alerts ## Integrations (4 total) - Microsoft Teams - Slack - Twilio - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [ESG Software](https://www.softwareadvice.com.au/directory/4474/esg/software) ## Related Categories - [ESG Software](https://www.softwareadvice.com.au/directory/4474/esg/software) - [IoT Analytics Platform](https://www.softwareadvice.com.au/directory/4445/iot-analytics/software) - [Building Maintenance Software](https://www.softwareadvice.com.au/directory/4126/building-maintenance/software) - [HVAC Software](https://www.softwareadvice.com.au/directory/1552/hvac/software) - [Preventive Maintenance Software](https://www.softwareadvice.com.au/directory/395/preventive-maintenance-software/software) ## Alternatives 1. 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This has gotten much better and is something our teams are working through. We had used other software in the past and some of the hurdles were self-created with how we "always used to do things." The CIM team has worked with us to make this process easier. > > Have had a phenomenal experience with the product and customer support team. We have had great success collaborating and working together to further grow both teams. ----- ### "CIM PEAK Platform" — 5.0/5 > **Perran** | *28 May 2025* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: As a user I have found it very insightful and informative regarding otherwise unseen issues with the building plant systems. Overall, I am pleasantly surprised with how well the CIM Peak system can obtain information and alert us to various issues for the building and how it can also provide potential rectification methods to solve the problem. The portal and interface is very easy to use and easy understand the data > > **Cons**: I have so far found no negative issues with the system. Everything is working well for me at the moment. > > The CIM team are a pleasure to work with and understand the specific requirements of our client sites. They have demonstrated patience and are extremely flexible when it comes to some of our client demands ----- ### "HVAC problem solving make easy" — 4.0/5 > **Juergen** | *27 April 2023* | Mechanical or Industrial Engineering | Recommendation rating: 5.0/10 > > **Pros**: Navigation is helpful , ability to cross trend a number of points simultaneously makes is fine . Very happy with the Support team as they are always helpful and very quick to response. > > **Cons**: I am not using the platform to its full potential and would need more training/time .It is difficult to jump from one system into another one .This is not a disadvantage of Peak and more an issue of the user . ----- ### "Temperature zone reporting" — 5.0/5 > **Suzana** | *13 July 2026* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: A user-friendly system that can be utilized for data analysis. I use it to download temperature zone data for analysis and reporting. > > **Cons**: Nil as any previous issues appear to have been resolved. The system sometimes would stall or note that no data was available. ----- ### "CIM Peak Platform - Essential for BAS Performance" — 5.0/5 > **Nikki** | *26 March 2025* | Commercial Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I am extremely pleased with the PEAK platform due to its user-friendly interface, comprehensive issue notification system with troubleshooting options, and robust data tracking capabilities for energy consumption and cost savings analysis. The platform's ability to provide clear visibility into the Building Automation System (BAS) is crucial for maintaining high-efficiency performance, a task that PEAK executes exceptionally well. The comprehensive training provided by PEAK has proven to be both invaluable and essential, ensuring our team can fully utilize the platform's capabilities to its utmost potential. > > **Cons**: There's nothing I can say on this category. > > Having experienced the significant benefits of the PEAK platform in my current building, I am enthusiastic about the prospect of implementing it across other properties managed by my company in the region. The platform's performance has not only met but exceeded my expectations, making it a valuable asset for our property management operations. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/323649/peak?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/323649/peak) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data