Fomo Reviews

4.9
Overall rating
Reviews

4.9
Overall rating
Reviews
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User Reviews Overview

About Fomo

Fomo is a cloud-based no-code social proof marketing automation software for websites that allow users to improve the conversion rate by displaying recent customer activities to website visitors. It supports integrations with...

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Feature ratings

Value for Money
4.7
Functionality
4.8
Ease of Use
4.7
Customer Support
4.9

Browse Fomo Reviews

124 of 124 reviews
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Dianna
Dianna
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
3
Customer Support
0

4
Reviewed on 17/05/2019

Great software, lot's of features and integrations

Overall this software is amazing, the only thing that causes me to pass is that I am just starting out and I don't have the money to pay the high monthly fee. I highly recommend a freemium plan.

Pros

1) 80+ integrations plus diy
2) 14/15-day trial
3) Unlimited notifications
4) Unlimited sites
5) There are a lot of different ways to indicate different events like visitors, buyers, etcetera.
6) Theme builder
7) multiple translations available

Cons

1) No freemium option for people just starting out
2) Credit card required, even during the free trial
3) PayPal only available on annual plans

David
David
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/01/2018

Great tool for great results!

Higher conversion rate.

Pros

Gives a great social proof and makes customers to click on the pop ups. Increases your conversion rate.

Curt
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 11/02/2020

Not convinced this actually drives sales

We ended up uninstalling just because it felt a bit tacky and there was no way to tell if it was working.

Pros

Intuitive, easy to use and understand. It's clear what the app is intended to do and we have never had any bugs.

Cons

There is no way to tell if this actually improves conversion right or drives sales. There is also a chance that it has a negative effect, but we have no way of knowing.

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Jamie
Jamie
  • Industry: Philanthropy
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 27/10/2021

Incredible Customer Service

Pros

Incredible customer service, worked with me to find the best solution for our charity integration :)

Cons

I can't think of anything I didn't like – the only challenges were integrating with our CRM, but that wasn't on FOMO's end.

Alex
Alex
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2018

Awesome Product. Great Support.

Pros

I like the features and list of integrations. The Connect feature is a real game changer in terms of helping non savvy people like myself use the power of this platform.

Cons

I feel like the pricing could be a little lower considering there are so many other options and competitors out there.

mohit
mohit
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 16/10/2018

Great way to implement social proof on website

It works great as a social proof on your site and could turn visitors into customers

Pros

The notifications look great and the options to predefine notifications and upload it to platform is a great feature

Cons

Some visitors on the site get bugged by the notifications, so there should be a way for them to opt out

Luca
Luca
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 09/10/2018

Really cool!

Pros

I swapped to Fomo when I found out there was a lifetime deal for it! That's a great piece of software to engage customers with social proof and also many brilliant pieces of integration

Cons

interface can be a bit daunting at first, but no problem once you get to understand it

Sean
Sean
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 04/06/2019

The best social proof saas I've tested!

Pros

I LOVE the integrations! While Zapier is included, it's not necessary, as it seamlessly connects directly to many other services without having to pay for Zapier. This is a super feature!

Cons

I have no complaints! This is a well polished service. Super happy with it!

Tamás
Tamás
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 17/01/2018

FOMO showed social proof to our visitors and increased our conversions.

You don't have to make dramatic changes in your marketing to use FOMO. Just add it to your marketing stack and let it do its work.

Pros

It is really easy to use if you get familiar with it and from that point, FOMO is a must have in your marketing stack.

Cons

At the beginning, it was a little bit confusing how we could set things up and because of the time difference, the support was slow. But I have to tell also that after we got in touch with the support they were really helpful.

Kanika
Kanika
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2018

Great for ssocial proof

The notifications look great and it is super easy to integrate it with your site.

Pros

The notifications look very nice. there is capability to restrict the number of notifications for every user.

Cons

Some customers on the website find it very annoying to get these notifications and there is no way to turn them off for specific customers

David
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 19/04/2019

A Pain Or A Booster?

Wondering how much the founder bought a domain name like that? Hmm...

Pros

Many marketers like to use a tool like this in order to boost their sales. The pros of this tool?
- plenty of integrations. They've got integration with most of the popular tools in the market.
- easy to use, the dashboard is pretty straightforward and comes with an analytics section.
- their uniqueness vs similar tools in the market is theirs come with different display options a.k.a Feed Display and lately Portal display. You might find these two options useful if you think the common bottom left corner pop up irritating. I personally choose FOMO because of this.
- lastly, their support is pretty fast too.

Cons

- I think the only Cons with this tool is their charges that is slightly higher compared to other similar tools in the market. But since they are offering more features, I still think it is fair and not overpricing. To me, I prefer to display the FOMO in a more subtle way.

Verified Reviewer
  • Industry: Internet
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/10/2017

Social Proof is an awesome concept - And support is fantastic

Pros

Tons of integrations and flexibility on how to use the software. Very simple to use dashboard, and easy integration with Shopify and third-party social apps.

Cons

Mobile UI I wish it was more customizable, the slide up bar on mobile takes up a bit too much screen real estate. For now we just use on Desktop after conversion rate studies.

Danielle
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2022

Amazing for Conversions!

Pros

Super easy to set up & has helped tremendously with my conversion rate. It's the perfect way to build trust and show credibility to your visitors and show credibility. Their customer service team is also super friendly & always happy to help. Highly recommend it if you sell products on your website! Fomo is a great return on investment.

Cons

There's nothing that I don't like about Fomo so far.

Viktor
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/09/2021

They are the pros of social proof marketing tools

I am very very easy to please with a product, but many tech companies manage to upset me with their customer service or the hiccups of their products. FOMO has never let me down so far. Their customer care is excellent and you get the feeling that they really know their stuff.
(And I also like their marketing, it's actually quite funny).

Pros

I like that it integrates with MemberPress and with a lot of other software such as Stripe. Customer service is very friendly and helpful.

Cons

The original set-up can be a bit complex at first, but once you know your way around it, it's actually pretty simple.
Also, I wish it integrated with Paypal.

Andrew
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/10/2020

It’s easy and it works!

I like that it helps to build confidence in my store, in the eyes of visitors, by showing that others are shopping there. I also see many occasions where I sell one unit of a slow mover and within hours I sell another. I attribute this to FOMO popups.

Pros

This product is easily set up on a Shopify store. It definitely drives conversions by showing website visitors that the site is busy and others are buying.

Cons

I wish the pop up was more customizable - there only a few options / colour schemes / layouts available.

Steve
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/02/2017

Never before have I had such awesome support

I've struggled with plug-ins for my website ever since, well, ever since I've had a website.
I wanted to test this social proof extension, but it wasn't working on my site. The developer, responded better than I have ever known, with prompt and considered support to get his software working on my site - and now it does - exactly as it should.
As a marketing agency I wanted to test this on one of my own sites prior to recommending to clients - I see great value in what is being developed here and would encourage others to take a look. I already have a number of client sites I am keen to sign up for the service.
We all know how important social proof is in our own purchases - I found this software through a recommendation on twitter!
I can wholeheartedly recommend Ryan and the team at fomo - not only is it a great product, but they are so great to work with.

P.S. I rarely gush... but this was a truly special experience.

Pros

It is simple yet effective

Cons

As yet, nothing

Mike
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/08/2017

Fomo is amazing. We use it on idetail.io a mobile detailing service. It's super easy to setup.

More online conversions.

Pros

When people go on a website, they need to see there's live action going through the site, hence FOMO. it's like going to a restaurant, people will be attracted to the restaurant that looks busy and have the longest line.
Everything about this software is great. The support team is amazing also, willing to respond within hours to any question I have.

Max
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/10/2020

useful and effective

really great customer service

Pros

easy to integrate and customize. good pricing- what you need for social proof

Cons

really had none, well priced and gives exactly what i need

George
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 23/11/2021

Snazzy and cool out of the box

Generally, I really liked it. I think the notifications worked, the templates were quirky and gave me some unusual ideas to play with. Prospects even mentioned that they found them amusing and brought it up in sales calls more than once.

Pros

I've seen a lot of site notification tools that are very e-commerce focused. What I liked about FOMO was that it was easy to configure for B2B service-based business.

Simple templates which work really nicely like "41 Financial Advisors are viewing this page now" worked really well for the use cases I had. Frankly - I also liked how the templates looked straight away out of the box, they didn't require much customisation to look great.

Cons

I found the initial rules that notifications came with preset (although sensible) a little convoluted to get my head around at first, but it was no big deal.

Mike
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/09/2017

Fomo is easy to use and helps drive conversions

Improved conversions

Pros

Fomo is easy to set up, the customisation for both mobile and desktop means that i can tailor a solution for all of my customers regardless of platform.

Cons

Having to log into an external website can be annoying at times. Other than that thought its a well structured website offering a great service

Charlie
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/09/2020

GAME CHANGER!

INCREDIBLE! Looking for a legitimate solution to social proof marketing? Look no further than FOMO!

Pros

[SENSITIVE CONTENT HIDDEN], FOMO and the whole team ROCKS!!

Amazing communication, quick problem solving and an innovative HONEST approach to marketing! What’s not to love?!

Thank you so so much FOMO!

Cons

No difficulties integrating FOMO whatsoever, as long as you have a basic understanding of computers, the internet and a keyboard / mouse :-)

Stephanie
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/05/2017

Great app so far! Easy to install and works right away!

Pros

I'm currently on the second day of the free trial and it's working well so far! It makes the site look better and I love how it's so easy to install. Will definitely be continuing once the trial period is over. I definitely think it's a must have feature if you have an e-commerce website.

Cons

So far nothing yet! The only thing I couldn't do was upload a photo to the dummy and when I clicked on it the URL was broken. I'm not sure if that was a fault on our end when we set up or if this feature is not available yet.

Mathew
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/07/2017

Fantastic product to increase conversions. Highly recomended!

More leads and conversions for clients

Pros

I have used the Fomo software on several of my clients websites. It's easy to use, easy to integrate, and we have seen huge increases in conversion rates for clients.

Cons

None that I have found yet. The one time I did need support, it was handled very quickly through live chat.

Verified Reviewer
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/01/2018

In short, it's a great extension to show social proof.

Pros

I find is super easy to use and has an easy way of changing it's appearance. Is an user friendly platform that works better than some competition I tried.

Cons

I would like more personalization option for woo commerce (even though the have a lot already). At least, the support team tells you how to do them, but not being tech savvy, you may not take the time to do them.

Salil
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/08/2017

Love the product... we have seen a clear uptick in user engagement with Fomo

Pros

- Number of integrations
- Ease of updating card design
- Rules to manage where the updates show vs do not show
.Does what it says! Overall very happy with the tool. Requires no time and automates our team's task!

124 reviews