Tailor Brands Reviews

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews
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User Reviews Overview

About Tailor Brands

Tailor Brands streamlines business creation, management, and growth for entrepreneurs. Our online platform offers a range of solutions, from LLC formation to brand identity creation and business banking. With over 30 million...

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Feature ratings

Value for Money
3.8
Functionality
4.1
Ease of Use
4.2
Customer Support
4.0

Browse Tailor Brands Reviews

295 of 295 reviews
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Daria
Daria
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/08/2024

Delivered as promised!

I was looking for a one stop place to set up my LLC. Starting my company with Tailor Brands showed me what good service should be about. They not only made promises but also delivered on them, leaving me satisfied and likely to return for future purchases.Overall, I felt I received great value for the price, it actually delivered more than I expected.

Pros

Easy, inexpensive, efficient.The customer support was outstanding—responsive and helpful, showing a genuine commitment to satisfaction. You can start a company with all around service within a day.Especially if someone has no experience or legal knowledge (like me) this solution is an absolute time and money saver.They also have a huge knowledge database to read.

Cons

The website templates could be improved, there is not much choice and they are not truly customizable, Website builder and business card template could also need refreshing.

Response from Tailor Brands

Thank you for taking the time and sharing this!

We're happy to see we were able to help with growing your business :)

Good luck,
The Tailor Team

Replied 04/12/2024
Krystin
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/04/2023

Thank God for Tailor Brands!!!

It’s been a one stop shop for all of my business needs, and for that I’m especially grateful. It’s been an easy, simple process too. I was not tech savvy at all and I was very worried about my abilities in making my own website but tailor brands is so easy to use that I didn’t have any real issues. I’m also grateful that they offer all the legal business stuff like starting an LLC too. I can literally do everything I need to do for my business on tailor brands. Excellent overall experience!

Pros

I was looking for the easiest, highest quality, yet budget friendly web design company and I found it in Tailor Brands! I was not tech savvy at all but I was able to figure out how to make my own website with ease thanks to tailor brands! Plus they offer everything you need in one place! I got my business email, registered my LLC, do my own graphic design and business cards through tailor brands. It couldn’t have been easier! Thank God for Tailor Brands! I couldn’t be happier with their quality services and affordable prices! I’ll never even look at another company for my needs because I am so happy with my experiences with Tailor Brands! I’ve been using them for almost a year and they’ve sent me all the business/legal reminders I need, plus they offer personalized help! Thank you Taylor Brands for all that you do! Best company out there!!

Cons

Nothing really. There were a few times I was confused about how to use the software but I eventually figured it out, and I got help from the tailor brands team too.

Alternatives Considered

Wix, PayPal, Squarespace, Canva and QuickBooks Online

Reasons for Switching to Tailor Brands

Tailor brands offered everything I needed in one place and I can imbed other services like PayPal if I want to. It really simplified Everything for me. Tailor brands was also the easiest one to use, especially for website design. I couldn’t figure out how to use squarespace so I was happy when I found tailor brands. I also believe the price for tailor brands is the best out of all the other companies, especially since I can do everything on I need to do on tailor brands.
Marina
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 14/10/2024

Avoid TailorBrands at all costs!

Terrible experience, headache after headache.

Pros

I learned how to be careful who I work with in the future. Never again TailorBrands!

Cons

everything!
They just charge and charge, without really helping you out. They rather leave you with a lot of problems and they are not very helpful when it comes to solving them.
They offer 3 numbers (which I was able to find) and one email to reach out to them.
They tell you they will answer in 24h, but it is just an automatic email and that is it.

I asked them multiple times for dissolution of my LLC, many times sent an email to give me exact details of how it is done saying I would like to dissolve my buisness.

They just see "I would like to dissolve my business" and just try to charge you immediately.

On top of it all, I proceeded to pay for my LLC dissolution and of course I was charged for something else, not even notifying me about it.

I called all three number, sent email and no response.
For my email it hasn't been 24h, but the phone number don't even try.
SCAM SCAM SCAM!

They automatically hang up....

Response from Tailor Brands

We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you,

Tailor Brands Team

Replied 04/12/2024
Angela
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/05/2023

Tailor Brands

Creating a quality website has been hard and costly, until I found Tailor Brands. Setting up my website with TB was very user friendly.

Pros

Setting up my website was very easy and the customer service is great.

Cons

I'm not good myself at SEO so I have not been able to make that work. But, I have hired an SEO company so it's about to get better.

Alternatives Considered

GoDaddy Website Builder

Reasons for Switching to Tailor Brands

The process was a walk-through to create the website. Very user friendly.
Thiago
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 02/05/2023

Practical and objective software to create a logo

The software is very practical and intuitive so that you can get to your final result, in a few minutes I got my expected result, I just needed to select the models and colors of my taste and the software did everything else, in the end I got a beautiful and original logo, I confess that I did not like much the amount to be paid for it.

Pros

The software provides many options so that you can get the best result, also and very intuitive making it easy to use. The software provides many models, colors and fonts thus having gigantic possibilities for your brand logo and if you do not like the result you can change it and add what you want to it.

Cons

Even though it is almost impossible not to like the end result, the software can be difficult to access for many people, since the amount to be paid for your logo, brand is a little high.

Mohammed
Mohammed
  • Industry: International Trade & Development
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 09/07/2024

Extremely Unprofessional and Unreliable Service

Pros

Tailor Brands is unreliable, unprofessional, and untrustworthy.

Cons

I strongly advise against using Tailor Brands for any business services. I paid $1,557 USD for various services, including EIN processing and LLC formation, but received nothing but frustration and financial loss. Tailor Brands failed to obtain my EIN, leaving me to deal with the IRS myself despite charging me for the service. The support team has been contradictory and unhelpful; some members said they would process a refund and provided a small $99 refund, while others claimed they could neither issue a refund nor process the EIN. This inconsistency and lack of accountability are unacceptable.

As I've completed this process with other companies without any issues. The delays and lack of transparency have caused significant damage to my business. To make matters worse, their response times are abysmal. Despite being promised contact on July 4th, no one has reached out.

Tailor Brands is unreliable, unprofessional, and untrustworthy. Save your time, money, and peace of mind by going elsewhere.

Response from Tailor Brands

We’re very sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for any inconvenience caused. We as a company take every feedback very seriously and do our best to better our products and services in accordance with our users’ experience.

I can see that someone from experts team has reached out to you with a solution, but we still didn’t hear back from you. We would love for you to reply so we can fix this issue in no time :)

Replied 05/11/2024
Armando
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
4
Ease of Use
5
Customer Support
1

1
Reviewed on 02/08/2024

Cheap at the beginning until you get in trouble

Cheap at first until they start adding requirements separately with no human interaction or real support (Every time you open a case or reach out, the agent is different). You will end up not understanding what to do and spending a lot of money due to the lack of support.
I highly recommend hiring a law practice or accountant in the US to handle this delicate process, yes is expensive but secure and reliable. Tailor Brands is a scam with a good image.
Hope you don’t get into trouble like my wife and I.

Pros

Easy to use at a high cost.
I have no positive things to say.
LLC process is a scam.

Cons

Confusing charges for LLC creation.
Little transparency on total cost or services needed.
No human interaction through the process.
They follow up to make you change the review but never help or reimburse their scam.

Response from Tailor Brands

We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you,
Tailor Brands Team

Replied 04/12/2024
John
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 30/07/2024

Tailor Brands is a SCAM!!!!

I am taking the time out of my 14 hour days to save people from making the same mistake I did. DO NOT DO BUSINESS WITH TAILOR BRANDS. They will steal your money, and not give you what you ordered, and if you ask . . . . They'll say, SORRY. You didn't get it.

Sorry, you were swindled. WOW.......

MODERN DAY HORSE THIEVES, these guys.

Pros

Absolutely Nothing. They took my money for a Logo I designed then the very next screen was another pay 3 times as much in order to download it.

Cons

When I sent numerous emails as to what my first payment went to, they simply said, we're sorry you didn't understand?

Okay, understand what?

They said, well we do not give refunds.

I DID NOT GET A PRODUCT THOUGH... Just another payment 3 times the original payment with "maybe" a promise to get my LOGO, but with this company, it's probably hidden behind another PAYWALL.

Response from Tailor Brands

We’re very sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for any inconvenience caused. We as a company take every feedback very seriously and do our best to better our products and services in accordance with our users’ experience.

I can see that someone from experts team has reached out to you with a solution, but we still didn’t hear back from you. We would love for you to reply so we can fix this issue in no time :)

Replied 05/11/2024
Alejandro
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 13/05/2024

worse company ever

this company is the worse company, they are thief, 4 weeks and no LLC, they told me they put the application, I spoken to the Delaware Gov they don't have any application in file! they charge me another 558 dollars for a company i did not even register! they said it was a mistake, I'm still waiting for my money back! do not touch this company!!!!

Pros

this company is the worse company, they are thief, 4 weeks and no LLC, they told me they put the application, I spoken to the Delaware Gov they don't have any application in file! they charge me another 558 dollars for a company i did not even register! they said it was a mistake, I'm still waiting for my money back! do not touch this company!!!!

Cons

none is just a joke, they take your money and forget about you, they keep going around and around

Response from Tailor Brands

We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you!

Kind regards,
Tailor Brands Team

Replied 19/05/2024
REBECA
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 04/09/2024

DISGUSTING SERVICE

Pros

easy to use and that's about it really,

Cons

they charged me for 4 years continually for something i never used

Response from Tailor Brands

We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you,
Tailor Brands Team

Replied 04/12/2024
April
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 07/12/2023

Save yourself the headache

I wish I had never used this company. I would have saved so much money (literally thousands) if I would have used someone else. They don't even help like they claim they do, and you get hit with extra charges when they do "help".

Pros

It cost thousands more then it should have and for no reason at all. There's so many extra fees and charges that truly aren't needed at all.

Cons

I received 5 calls back to back at 8 p.m. and then again at 7 a.m. all to renew something I had already taken care of with someone else.

Mike
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 17/07/2023

A total scam

Horrible. Avoid them at all costs.

Pros

Relatively easy logo maker. That's it. There's nothing else to commend them for.

Cons

Their entire business model is geared towards selling upgrades that are generally not needed. Worse, they will not notify you when your subscription is due to renew and, even if you have not used their services in that time, will refuse to issue a refund. I have now taken the matter to Paypal.

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Replied 20/07/2023
Jessica
  • Industry: Online Media
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 30/11/2023

They overcharged me

I only used this company once a year ago and they completely took my money and will not provide a refund. They won't even help you if you no longer have a business.

Pros

I only used this company once. I believe the pricing is ridiculous

Cons

They have ridiculous fees and they do not provide refunds. I was charged $500 dollars total and was only notified the day before the charge was coming through

Sandie
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 04/04/2023

Look no fragrance

First, let me say that I didn't set out to start a business. Making handcrafted soap came out of necessity for my extremely problematic skin. After 10+ years, I have enough people joking that I'm their soap dealer, to go legit.One huge problem tho. My circa 1987 technology skill set.Enter Tailor Brands!!!! I wish I could give them more than 5 stars. At first, I half heartedly made a logo for myself. I loved it so much that I decided to read some reviews. Despite some negative feedback, I decided to invest a few bucks for a package. One of the options I was interested in was having a website built. I was called the next day by a sales representative, and offered a few styles and pricing options. The process couldn't have been easier. A few questions and emails later, and have a beautiful online store. It's a little surreal seeing a domain name pop up on a feed, and thinking, that's my baby.Their customer service has been outstanding 👏. One drawback is no phone support. Hopefully, that will change soon. Overall, Tailor Brands has been everything and MORE than I expected.Thanks for making dreams come true!

Pros

One stop place to start a business. Everything you need is there

Cons

No phone support. Hopefully that changes soon

Ebony
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 21/04/2023

Would use again

Pros

Product was easy to navigate. Customer service was quick when needed.

Cons

It wasn’t as easy for me maybe because of my businesses industry.

Kristen
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/04/2023

Everything I needed to start my own business.

It’s been a really good experience. My complaints are honestly minor.

Pros

Tailor Brands has been helpful in starting my own business for tattooing, arts, crafts, comics and hopefully soon animation. They are also helping me with my annual tax reports for my state which has been really helpful. It is an all in one source to help you start your business.There are a couple of hard things to manage, but I’m designing my website from scratch. They did warn that this is a more difficult way to get a website started, but I needed the freedom to make a large website with multiple pages available. I just wish there was a way to make a “turn page” feature for my comic.

Cons

Some parts are a little confusing, but the customer service does help with that. Website building is a little on the hard side if you need more than just a template website. I wish they had a webcomic widget for the site building portion, as well as the ability to let the site know that I already have an established bank, and email for my business.

Leslie
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 02/06/2023

Disappointed

No customer service. Just a script. Join

Pros

I did not like anything actually. I was disappointed.

Cons

Auto-renewal of subscription with no courtesy reminder

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Replied 07/06/2023
Kelsey
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 18/05/2023

Easy to use branding.

Tailor Brands allows me to create and maintain a perfect professional business with ease. I built a website, virtual business card, logo, and advertisement materials all within one platform.

Pros

-Easy to use-Great Value for the price- Great logo maker

Cons

In the advertisement creator tool, I wish you could easily swap out pictures without having to redo the text portions because the picture overlays the text when selected. This happens even when selecting the existing picture and then the new picture.

Hekmatullah
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/04/2023

Thank you

It’s awesome

Pros

It’s the most important app for those who opens Business.

Cons

Tailor Brand helps Business. And helps a lot and a lot

Andrea
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
2

4
Reviewed on 10/05/2023

Branding with ease

It’s been a positive experience.

Pros

The ease of the graphic design tools helps me create a striking visual brand.

Cons

It would be helpful for the platform to resize images for multiple social channels. It would save time.

Brighton
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/04/2023

Great service

They do good in business

Pros

Logo and website. Logo design website email

Cons

The great service and they make sure you get what you need

Alternatives Considered

Safe Food Pro

Reasons for Switching to Tailor Brands

Great service
DAndrea
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 06/05/2023

A Small Business' Best Friend

Pretty amazing so far!

Pros

I loved that there were so many options related to starting my small business. From LLC creation to website design. I can even trademark my brand!

Cons

I did not have difficulty as of yet. The only thing that has happened was my application was rejected by Mercury Financial.

Scott
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/04/2023

Tailor Brands is Great for a New Business!

Great!

Pros

I enjoyed the ease of getting my LLC and the logo and website tools.

Cons

While I like the business card, logo, and website tools, I would like them to be a little easier to use. For example, I would like to be able to delete saved logos that I no longer like to reduce clutter. I would like to be able to hand-pick my logo fonts. I would like to be able to use multiple colors within my business name and/or tagline. I would like to be able to change the background color when making a logo, etc.

Edna
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 26/04/2023

Excellent service

Excellent

Pros

How helpful they were, very patient and understanding

Cons

Nothing I love everything about tailor brands

Robert
  • Industry: Transportation/Trucking/Railroad
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/05/2023

Tailor brands review

Good

Pros

How the dashboard works and everything looks clean

Cons

Nothing so far I'm still new but hopefully it will continue like this

295 reviews