User Reviews Overview
About Lusha
Lusha's intelligent go-to-market platform delivers the data and insights you need to reach out to your ideal customers at the right time, every time Get accurate, direct contact information with Lusha’s prospecting platform and...
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- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Lusha Review.
It was good but not the best and they need improvement with the data they have and provide within their platform.
Pros
The easiest platform to operate and set up. Very cost effective for start up businesses.
Cons
The data they provide is not accurate compared to other platforms.
Alternatives Considered
Seamless.AIReasons for Choosing Lusha
To find a better priced system is as good as Zoom Info. They are not but if you are on a budget it will work for the time being.Switched From
ZoomInfo CopilotReasons for Switching to Lusha
The pricing is the reason, I wanted to see the lower cost platforms and how they can compare to the leaders.- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Amazing contact-finding tool
Lusha has given me the tools I've been looking for for a fair and reasonable price. The free account gives me an amount of credit to be used, but whenever needed, I can simply buy more credits.
Pros
The Google Chrome extension works well and gives me the information I need. In addition to a resourceful business database, the website is complete with a great range of information displayed in a simple and easily readable layout.
Cons
Last month I faced a little misinformation in Lusha. While looking for the contact details from LinkedIn, I noticed that the telephone number on the website was different from that on the extension. After contacting the support, they've told me that sometimes this kind of problem happens because their database is poorly integrated.
Reasons for Choosing Lusha
It offers better info for searches related to geography and sector.Switched From
RocketReachReasons for Switching to Lusha
Lusha has better trustful information, good value for money on top of showing you what data points they have before credit usage, letting the user decide whether spending credits on that information is worth it or not.- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Useful for Contact Discovery, but Needs Refinement
Lusha has been a helpful tool for lead generation, though it’s not without its limitations. The contact data is generally reliable, but the platform could expand its reach and refine the credit system to offer more flexibility.
Pros
Lusha provides accurate contact information, making it easier to connect with key decision-makers. The integration with LinkedIn is particularly helpful for sales outreach.
Cons
The database can be limited for certain industries, and the credit system can be restrictive, especially if you need to access a lot of contacts frequently.
Top Lusha Alternatives
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Does the job well, but not perfect.
Good, but more data is needed to improve the offering, considering the price per data
Pros
Easy to use, can load credits when needed and cheaper than alternatives.
Cons
There was less data available for prospects at larger business, compared to more expensive options.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
If you need to look for info to prospecting, look in other place
Not great, it is one of the biggest dissapointments
Pros
It has some info, and you can get contacts.
Cons
Not many users in the database. Constantly disconnecting and loging out. Very annoying to login every time you need to use it.
- Industry: Wireless
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Happy Lusha Customer
really easy relationship with lusha.
account team very helpful and responsive.
the tool itself is easy to use with a clear UX
Pros
helps me get contact info of prospects I wouldn't otherwise get
it is quite accurate
nice UX
Cons
doesn't always have the contact details of the profile that I want more info on.
perhaps, that could be down to the individual's privacy settings though.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Lusha Review
Lusha has indeed helped my company In gathering data, massive data, and relevant data, Lusha can be integrated with LinkedIn which is one of the features I love the most as this helps us see the profile of the targeted prospect and better position our approach to them
Pros
Lusha helps us gather relevant data, which assists us in reaching out to prospects and converting them to Clients, I also like its Integration with LinkedIn that in itself is a plus because every profile you click on, just brings out the data of that person if available.
Cons
Well out of 50 data gathered 2 or maybe 4 out of the emails or phone numbers could be the wrong person but that's all cons about them, it's usually minimal compared to other competitions, I can say I recommend Lusha.
- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great platform
its a great services and helps me do my job with ease
Pros
The fact you can gain a lot of information from companies
Cons
The layout of contacts once you saved them
- Industry: Airlines/Aviation
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Good Data outreach tool
It was great tool. It helps with finding business emails. Goodtool
Pros
Good Data
Ease of Use
Email address quality
Cons
they don't have advanced INTENT configuration
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Pretty good data provider
Pros
Super easy to use and the import/export is always successful
Cons
I think the data quality isn't as good as some other providers and it doesn't have as many features
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
This is as close to a scam as possibe
The free trial is worthless. I signed up for the subscription which only was available annually. I cancelled after getting 1 whole lead.
Pros
The leads are worthless on this website. You can use google and get far more accurate and complete data. google is also free
Cons
It is a ripoff. A scam. Theft. Terrible
- Industry: E-Learning
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Not easy and reliable to use
Pros
It gives you the option to extract email id and phone number.
Cons
The price is very expensive and not easy to use the tool.
Response from Lusha
Dear user, we appreciate the review and honest feedback. If you're interested in changing the terms of your payment plan or discussing your credit usage, our support team would be more than happy to assist. Please contact us at Lusha.com.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Don't waste your money
Pros
The sales pitch. Regretfully this was the most positive part
Cons
Having paid a significant amount to match contact information to contacts, we have found the software to be unfit for purpose. With a next to 0 success rate in the UK, please don't waste your money.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
B2B Lead Generation and Nurturing Tool
Pros
Have been using the paid version of this since more than 6 months and it provide the detailed contact information and allows us to save the same as well in the list.
Cons
Sometimes I have faced a downtime while using Lusha.
- Industry: Market Research
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Good B2B prospecting software with many features and benefits
Pros
Good coverage of direct phone numbers and accurate email IDs
Cons
Cost of the subscription is on the higher side
Response from Lusha
Dear user, we appreciate the review and honest feedback. If you're interested in changing the terms of your payment plan or discussing your credit usage, our support team would be more than happy to assist. Please contact us at Lusha.com.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
The best data extraction tool to reach out to Target Audience
We find as a useful tool to build our "owned" audience and databases who we can reach out to through various marketing campaigns and initiatives.
Pros
We use it for data extraction through LinkedIn so that we can generate more qualified leads and get better ROI on our Marketing Campaigns.
Cons
There're many key contacts whose email ids are either not available through Lusha or they're not their official email IDs. Thus the authenticity sometimes suffers due to that and also causes a delayed response.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Good for Prospecting
Pros
Helps in finding out contacts and email id's, the tool is pretty easy to use
Cons
Data needs to updated, as sometimes we do come across contacts that are old
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Lusha Review
I love Lusha. It's made my life so much easier-especially at the office. For the last year, I have been using Lusha to check my emails, write reports, and search for information for presentations. The app is intuitive and easy to use while offering a high level of customization.
Pros
I love the interface and how it's designed to be user-friendly. Everything is well thought out and there's no way I can imagine any other app that provides a better experience for users.
Cons
I wish Lusha had less features. It's too complicated for me to use.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
My prospecting efforts were revolutionized once I started using Lusha
Pros
I LOVE the fact that it works SO WELL! Moreover, the team is super helpful whenever I face technical issues or need help
Cons
The permissions that the extension asks for make me unconfortable - and my cybersecurity team did not allow me to use it, so on my corporate computer I am only allowed to use the Prospecting Dashboard
Alternatives Considered
Kendo Email Finder- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Good and easy too to enable easier prospecting
Overwhelmingly positive. Has helped me and my colleagues increase prospect engagement. The tool has become indispensable.
Pros
Lusha is very easy to use. The database of contacts is very comprehensive. Navigating the dashboard and prospecting tools are very easy to use. The web browser plug in is very handy, especially when navigating a companies website.
Cons
It should be easier to report if details are incorrect. The thumbs up and down feature feel useless. Some older details, that are no longer relevant or do not work are never removed.
Response from Lusha
Thanks Kristy!
Appreciate you highlighting the review feature. We do look and factor those reviews, but we can always improve.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Lusha - a nice tool that is a work-in-progress
Overall a pretty good product that saves time, but there are couple of issues that need to be resolved, such as being charged for contact details that bounce (emails) or not connect/someone else's (mobile phone).
Pros
The ability to pull contact details for LinkedIn members can save hours a week on searching manually.
Cons
The success rate of accurate email or phone numbers is about 60%. You are charged a credit even though you report the incorrect state of the contact details presented.
It also keeps displaying an upgrade option (that needs to be repeatedly minimised), although we already subscribe to that option.
Response from Lusha
Hi Glenn,
Thanks for the feedback and for highlighting the issues that bother you. We're always looking to do better and appreciate the users letting us know what to focus on the most.
- Industry: Market Research
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Lead Generation- always prefer Lusha
Pros
User friendly interface and very easy and convenient to use
Cons
Their price and seats limitation. They should increase the seats limitation in the packages.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Best tool for LinkedIn prospecting
Have converted many deals easily by directly contacting the leads through their mobile numbers
Pros
The good part using this tool is you can get targeted contact details instantly by one click. The best part is using extension makes life easier
Cons
Some times the contact are goes wrong but not in most case
Response from Lusha
Thank you, Ganesh!
It's great to see how useful it's been for you!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Helpful App
just the right expectation but could be better. Improve the data and make sure its up to date and as many as possible.
Pros
When it offers details with a lot of options.
Cons
when the app offers some details but are very outdated and are no longer working
Alternatives Considered
RocketReachReasons for Switching to Lusha
Not me who's deciding.- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Lusha empowers sales people to identify decision makers in record time to drive revenue
Lusha has been a crucial tool to find decision makers incredibly quickly which is important for expansion in our business. The ability to identify a decision maker in seconds saves an incredible amount of time saving you money and allowing sales people to focus on driving more revenue.
Pros
The most important feature for us is the seamless integration between Lusha and Hubspot. Using Lusha, once we've identified a decision maker, we can instantly add this into Hubspot which is a massive benefit saving a lot of time. Lusha has a fantastic web extension for LinkedIn and we've found their data accuracy to be amongst the best having trailed other tools previously. It is easy to set up and administer to the team with little to no training.
Cons
The only criticism is the data accuracy can be low at times providing out of date emails and phone numbers. This is to be expected but more could be done to identify leads with a low chance of the data being accurate and up to date.
