Kashoo Reviews

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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User Reviews Overview

About Kashoo

Kashoo is a cloud-based accounting solution for small business owners who want the control and simplicity of doing their own books. It’s time-saving, fully customizable, and easy-to-use. It’s a great alternative to complicated...

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Feature ratings

Value for Money
4.5
Functionality
4.1
Ease of Use
4.5
Customer Support
4.5

Browse Kashoo Reviews

132 of 132 reviews
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Glen
Glen
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 29/12/2024

Kashoo - easy to use and does the job.

A very pleasant experience and an easy learning curve.

Pros

I purchased Kashoo on a LTD with Appsumo a few years back. It is a great piece of software, handling your accounts and bank feeds splendidly. It's easy to get used to and you can be sure your records will be accurate for those that want to see them.

Cons

I was not doing VAT in the early days, so not sure how Kashoo handles this. My new accountant uses a different package, so had to move across to that—otherwise, not a problem to have carried on.

Bridgette
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/09/2024

Kashoo Equals Kaching!

Pros

Kashoo prides itself on being the world's "simplest" accounting solution. After using the software, I agree. The software is beyond user friendly. It met and exceeded all my accounting needs. With invoices and payments, I am getting paid within two days, as opposed to close to a week with another software I used.

Cons

I am unable to find any complaints about the software as of right now.

Michael
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
5
Customer Support
1

1
Reviewed on 07/09/2022

Kashoo - The worst accounting software, 6 years running.

Very slow program, great time wasting software.

Now using, Zoho accounting.
Zoho is working much better, no duplicates and a much faster program.

Pros

Very Easy to use. Any body will be able to usr program.
Reconciling bank statements can be temperamental, very slow.
There are much better programs around. No need to waste time on this program.

Cons

I have used Kashoo cloud accounting for 6+ years.
The Data bank feeds have faulted on many occasions, causing duplicate bank entries, upto four entries for one transaction. This is extremely annoying and very time consuming, as each duplicate has to be removed one at a time. I spoke with the Kashoo team, their support is rubbish and incapable of fixing the problem, nor could they explain the reason why this has occurred. It would be bad enough for this fault to occur a one off. Unfortunately, this has happened four times in the last six years.

I am too Happy to say, Goodbye Kashoo!

Zoho is working much better, no duplicates and a much faster program.

Top Kashoo Alternatives

Sage 50cloud Accounting

Microsoft Excel

QuickBooks Online

Krishna
Krishna
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 21/05/2022

Kashoo simplifies project, payroll, and cashflow administration

It's dependable and steady, and it even works with an earlier version of my web browser. It doesn't have a lot of showy features, but it performs what it has to accomplish. Many other online programs are constantly evolving and require a lot of upkeep. For the general simplicity of the app, I'd say it's easy to view everything at a glance, and the user interface isn't too complicated.

Pros

My favorite feature was the ability to quickly reconcile your bank accounts. Auto-import is another feature offered by Kashoo for a variety of transactions. Everything you need to run a small company or side hustle may be found in this app. For the limited business accounts, my accountant found all she required.

Cons

To improve the user experience, the program requires various updates, such as enhancing on-app tutorials. Because it does not account for VAT, it is not appropriate for those who are VAT-registered in the UK. You may also upload csv files from a few UK bank accounts.

Verified Reviewer
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 27/08/2019

Great Software--If You Don't Need to Connect Any Bank Accounts

Ideally, Kashoo would be that accounting software that provided accurate cash flow statements and analyses that were no older than 2-3 days, and would include not just bank account transactions, but also credit card spending and transactions. In our office, any bills or charges that are setup for automatic payments or auto-pay are linked to credit cards, rather than our bank account(s). If I could get Kashoo to function properly with our credit card AND bank accounts, then I would save myself and our CPA tremendous amounts of time and paper clutter at tax time because I could provide statements or reports from Kashoo with itemized expenditures for all accounts. Alas, until Kashoo can resolve its synchronization issues with our financial institutions, then I'm forced to go through and annotate each credit card statement with the expense type, etc. then email or fax each statement to our accountants...

Pros

After reading so many great reviews about Kashoo and its comprehensive but UX-friendly accounting features, I was super-excited to purchase a steeply discounted subscription/membership on App Sumo several months ago. I was particularly looking forward to being able to sync multiple company bank accounts, as well as our daily credit card sales from Square POS, in a single application. The Square/SquareUp integration is among Kashoo's strongest features in my experience, as I can't recall any synchronization issues or glitches accessing Square data in Kashoo. It also has an iPhone app that's fairly functional, albeit wholly utilitarian in its look and feel. However, considering how much data and memory are consumed when running most accounting programs, the Kashoo app manages to be easily sync-able and fast, which I wasn't expecting...

Cons

Connecting bank accounts and accessing transactions has been a thorn in my side from Day One. I've tried multiple browsers--Chrome, Firefox, Opera, Safari, etc.--and tinkered with firewall and security settings far more than I probably should trying to get Kashoo to work correctly with operating account at PNC. I don't know if it's because of the number of transactions or the fact that there's a secondary trust account attached to PNC's online business banking, but I cannot get some of the most crucial bank and credit card accounts to work properly on Kashoo. I've also had issues with credit card accounts and have tried deleting and reconnecting accounts so many times that I'm to the point where I haven't even attempted to open Kashoo in weeks.

Alternatives Considered

Sage Accounting and QuickBooks Enterprise

Reasons for Choosing Kashoo

Wave was great--at first... But the more transactions and account data were synched and/or uploaded, the slower and more sluggish it got. Also had a bad experience using their credit card processing system/feature (they refunded a customer's money without notifying us beforehand because apparently they were prohibited from servicing businesses in our sector) which forced us to seek out budget-friendly, feature-rich alternatives for our small business.

Switched From

Wave
Aninda
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/10/2022

Easy to use Accounting Software

It was awesome as it really improved our business operations and brought in efficiency. Our Customers & Salespeople all were equally satisfied using this platform

Pros

This is a very easy to use, not so complicated, simplified Billing & Accounting system. Adopting to this software is very easy and it gives you plethora of integration options.

Cons

When the user numbers increase, this software may get a bit costly for you and lags a bit when concurrent users are using this application.

Alternatives Considered

Lendio

Reasons for Choosing Kashoo

Wave was good until we found performance and feature limitations that needed to be integrated in our business.

Switched From

Wave

Reasons for Switching to Kashoo

Kashoo was simplistic and pretty much had it all!
Verified Reviewer
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 04/12/2019

Amazing alternative to Wave & a better value than Quickbooks for freelancers & small businesses...

I love using it for most of my freelance needs: Accounting, Expenses, Project budgeting, credit card payments, and tax management.

Pros

Tax Management, Real-Time Bank Feed, Bank reconciliation, and Project Budgeting are just some of my favorite features, web and mobile apps are a bonus but the cherry on top for me is that they support the Spanish language as well. Not to mention the super fast support.

Cons

Not many cons but I am just hoping for more integrations. Specifically invoicing software like Fiskl!

Alternatives Considered

Wave

Reasons for Switching to Kashoo

The amazing support, the mobile app, and the constant updates and feature upgrades.
Esther
Esther
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 19/07/2019

Good alternative to Quickbooks

Kashoo is helping us keep all our finances straight. We run all our accounts receivable and accounts payable through Kashoo to keep up with our bottom line.

Pros

I like their online tutorials. I have zero accounting experience, but Kashoo's tutorials have helped us to understand what and how we need to track our business finances.

I also really like how detailed it it once you get the hand of how to use it. I can see at a glance how we are doing financially.

Cons

There is a pretty steep learning curve, especially if you don't have any accounting experience at all. I found it to be very, very confusing. The tutorials helped, for sure, but there was still a lot of back and forth with customer service who seemed to get annoyed with all our questions, especially since we have NO accounting experience.

John
John
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2021

Good alternative to QuickBooks for small biz, but no UK bank connection

Pros

It's simple with a good user interface and has everything you need to manage a smaller business or side hustle. My accountant was able to find all the things she needed to do the limited company accounts.

Cons

It doesn't calculate VAT so it's unsuitable if you're VAT registered here in the UK. Few UK bank accounts connect too but you can upload csv.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Kashoo

We use Quickbook Online for our agency and for my other business I use Kashoo due to lower costs.
Carma
Carma
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 26/07/2019

Good Value for the SoloEntrepreneur

I've been doing my books in Excel for years, but have gotten to a point where that just isn't working for me anymore. I needed an accounting software solution and didn't want to go with the one I've been using for personal expenses due to personal beliefs. Then I heard about Kashoo. It was affordable. It looked fairly easy to learn and robust enough to grow with me. I haven't used it much yet, but I really like what I've seen so far.

Pros

The software is relatively easy to use for a beginner. It also looks like something I can grow with and even pass on to an accountant once my business has grown large enough.

Cons

There is a bit of a learning curve and I'm not able to import information the way I was hoping to.

Alternatives Considered

QuickBooks Enterprise

Reasons for Choosing Kashoo

My business was getting sophisticated enough that a spreadsheet just wasn't cutting it anymore.

Switched From

Microsoft Excel

Reasons for Switching to Kashoo

I discovered that Quicken supports organizations that go against by religious beliefs and do not want to have my money go toward those causes.
Brandi
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
5

5
Reviewed on 30/07/2023

Kashoo

Pros

I like that you can attach your bank account and see all transactions in the inbox. It makes it easier than having to navigate my banking app as well

Cons

The integration is a problem for me. If they could expand how many apps they can integrate with, it would be helpful.

John
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/04/2019

Great software for people building their business

For 90% of small business of 10 emplohees or less, Kashoo is the way to go. It feels light, utilizes the Cloud for storage, has terrific support, and is easy to learn and utilize. Im comfortable in growing my business, and letting Kashoo grow with me.

Pros

The key in selecting accounting software is not how much it can do for you, but how much support you can get after you take the plunge.
With Kashoo, the support is unbelievable. Utilizing their Chat feature will get you a satifactory answer in a matter of an hour or so. I've never felt like I got a less than complete reply. Why? Because they know their product, and are not paid to sit and answer questions all day long about something they don't use. I cant say that for the other software systems I've tried. I'm now running 3 businesses off of Kashoo.

Cons

The bank feed somehow gets hung up each month...not sure why. Wish there were more check templates that utilize a common standard (QuickBooks, MS Money)
Wish the Client fields were more customizable, so reporting could be more robust.

Vivek
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/08/2016

Superb, snappy, comprehensive!

When I set up my business 5 years ago I knew I would need an easy-to-use accounting system. As an accountant myself I needed one with all the bells and whistles, and as a business owner I needed one that was easy to use from anywhere and fast and flexible. After experimenting with a number of unhappy options, I stumbled across Kashoo and it was love at first sight.

Pros

Clean, snappy interface; support for serious accounting (adjustments, transfers, trial balance, general ledger, supporting documents) over and above simple receipts and payments; cloud-based & browser-based so allows me access from anywhere and peace of mind regarding data security and backups. And I can share it all with my auditor sitting miles away at his Windoze PC so he doesn't have to take up space in my home office, where I happily update Kashoo using my iMac :)

Cons

Maybe a tad more support for drag-and-drop would be nice as would the ability to open it in multiple windows so I can cross-check and tally stuff a bit easier than going backward and forward in the same browser window.

George
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 18/09/2020

Software which solved all operational tasks

Was using Kashoo every day and thanks to it I knew every cent is counted and on its place!
Another thing I liked very much - nice reports!

Pros

Have been using this software for 2 years. In an environment of limited staff this software really helped to control cash flow, expenses, invoices, salaries etc, by only one employee (not dedicated).

Cons

From the very beginning it was very easy and logical to deploy. Learning took no efforts. It was smooth and very flexible.

JC
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 03/07/2019

Kashoo Online Accounting Review

Again, for the money it is suitable for small companies.

Pros

We started using this product because the first year was free through Liberty Tax Service. Additional account costs are attractive. So cost is what I like most about the product. I do like the layout/appearance of the P&L and Balance Sheet. Also like the Bank Connect feature.

Cons

Inability to get totals within the apps modules, limited reporting capabilities, unable to filter by date, name, detail, etc. Wish this product was a bit more robust, so that exporting to Excel wouldn't be necessary.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 30/01/2022

A complete financial solution with custom support

Kashoo has made accounting simpler for us, specially with custom financial management support by Kashoo tema makes this application perfect for small companies.

Pros

Management of project expenses, payroll expenses & cashflow management are so simple to use with Kashoo.

Cons

Using invoicing system and tax implementation for countries outside US is not that friendly.

Zev
  • Industry: Program Development
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/04/2019

Great accounting software that does everything I need

I use it to run several businesses. It is easy enough that I can use it myself while running my business. I can send invoices and take payments. Whenever I have a question, I can chat with customer service.

Pros

Intuitive design. Clean and uncluttered layout. Everything just makes sense. Customer service is fantastic!

Cons

I would like to see updates more frequently.

Daniel
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/02/2017

Kashoo Online Accounting

Kashoo is one of the small companies that is competing with the big guys. Their support is fantastic, their product is easy to use and constantly updated for features and usability. You can do it from your desk, from your tablet, or from your phone. Personally I do all 3!

Pros

Very simple and does almost everything the giant products on the market do.

Cons

Really could use some more color. But that's just me, I like color.

Robert
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2016

Easy and beautiful!

I really like being able to do everything on my iPad. I also love the customer service by phone is key and email is great to. Finally I love giving password to my accountant and I'm done!

Pros

iPad app

Cons

invoicing is a little fussy and the graphics are a little complicated.
Need to make it easier to identify and manage unpaid and past due invoices

Ran
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 02/04/2019

The only real alternative to Xero

I have been using Kashoo for a few weeks now.
The product itself works great and is easy to use, though some features could be more intuitive (double taxes for e.g.)
Support is awesome - and the solution is highly configurable.
I have tried Wave and Quickbooks before - If you are in Canada - this is certainly the way to go, as this has Canadian payroll integrations built in (hint: there is more than payroll provider you can use !)

This is the only real competitor to Xero (which I haven't tried).
Amazing!

Pros

- So far - everything is configurable
- Great online documentation
- Integration with payroll
- The service is amazing

Cons

- Some features are not out of the box or not intuitive enough, so you have to ping-pong support even after browsing through documentation.
Luckily, support is amazing and answers politely, accurately and within a few hours.
e.g.:
- Double taxes which apply in some provinces - was able to figure it out with support
- French Invoices (hey, we're in Canada and Kashoo is Canadian!) - was able to figure it out with support (had to do the HTML myself, but the tool permits that which is better than Quickbooks and Wave I have tried before)

John
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/12/2016

Flexible software

One of the really good things is that you can use the software in a simple way but it can also grow to include more features. Means that you can get to grips with bookeeping and add function as you and your business grow

Pros

It's flexibility

John
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 02/04/2019

Kashoo for a small company

Top draw other than above.

Pros

It’s very user friendly, fairly priced and always available

Cons

Email function needs fixing (can’t send email invoice without getting rid of > this at the end of address ) in field. Reporter problem to no avail
Also, it would be nice it store scans or have a folder on customers. Otherwise, very good.

Nicole
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/03/2019

Excellent Customer Service is their Winning Point!

Pros

I love this app because it is
- simple to use
- no technical skill needed
- IOS app to record the expenses at any time

Cons

This is not a must but if it can be done then it is perfect.

Need to integrate with Payoneer.com

Roongnapha
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

4
Reviewed on 25/10/2015

Very good app with affordable price

I do appreciate your application, it's easy to use and track.
anyhow, there are more functionalities that I really need.
- need to have a weekly income vs plan graph feature , we can put our monthly plan or yearly plan of income then app can breakdown into weekly target. then graph help compare the income and the trend of the plan in each week. So, people don't need other financial app to fill their target vs actual just to see the trend of their planning.
- need the mass update on the payment status. i have a problem when i have to change status from 'due on receipts' to "paid" , this is when i need to update 10-30 transactions at one go.Or you may have solution already only that i didn't know. So, you can suggest if you have solution in place.
- for the export file to Excel, anyhow the database does not filled in every cells, since you will keep some cells blank if they are the same category e.g. terms of payment account. i have to use excel function to fill all cells before i can do a pivot table to analyse my data.This pre work with filling all cells really waste my time. i need a complete database exported. So, that i can filter or pivot right away after exported.

DAVID
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/06/2019

Making it Happen with Kashoo

The cloud based operational system enables access by key partners as well as the ability to enter current information, regardless of time or place. Under Kashoo Features the "Create and track project costs" has allowed us to monitor multiple discrete activities in a singular fashion.

Pros

Kashoo's user friendly, intuitive layout and extensive support base enables a novice to get up and functioning in a relatively short time frame.

Cons

The addition of a budget segment would enable a nice comparative feature. Currently I am unaware of such an feature in Kashoo.

132 reviews