Factorial Reviews

Pros

What I liked the most is its intuitive and easy-to-use interface. From the very first moment I started using the platform, I was able to navigate smoothly and perform all HR tasks efficiently. I also love how it simplifies each stage of the employee life cycle. From recruiting and onboarding to time tracking and free time management, this tool has you covered.

Cons

One aspect that I think could be improved is the integration with other tools and systems. While it does offer some integrations with third-party software, I wish there were more options available. This would further facilitate the management of human resources and the synchronization of data between different platforms.

Pros

Continuous improving with new features since day one
Account manager dedicated and able to provide support effectively
Competitive pricing for an HRIS

Cons

Leak of integration with Payroll providers (Zucchetti in Italy) that does not provide a full simplification on this stream
Roadmap at the very beginning was defined by the company and client requests are difficult to be prioritize
Customization based on country specificities are a plus but something difficult to standardize from a multi-country management point of view (i.e. all elements should be aggregate reporting)

Pros

Nothing, I personally feel "ripped off" by factorial and personally question their business ethics.

Cons

Our experience with Factorial was absolutely terrible, over the first six months we had four different success managers, (they did not seem to be able to retain their people) - to add to that the product was grossly over sold, only for us to find out when it came to implementation that promised features were not available. The support is slow, getting any support outside of Europe is near impossible. Any complaints were met with promises that we never delivered upon.

Pros

I absolutely love all of the options Factorial has. Excel has nothing on Factorial! Factorial can do it all!

Cons

Not finding out about Factorial sooner! I would have made the switch earlier!

Pros

Customer service team was top notch. They were willing to try to work with every single one of our hospital's needs and were accessible pretty much at anytime.

Cons

We hit a huge road block trying to come up with a way to add our evening pay differentials into the payroll software.

Pros

There is clarity in performances analysis through the digitized system offers from Factorial. Has highly integrative features for running business smoothly and professionally. It is a huge step forward towards digitization of HR tasks to achieve organized culture and high productivity to an organization.

Cons

I did not like the customer support especially during implementation. Integration was not easy too.

Pros

It has a great UI and its fairly easy to setup
support was really great

Cons

Most of modules lacks enough features and there useless features that just confuses you

Alternatives Considered

Reasons for Switching to Factorial

Pros

User friendly and efficient, which is what we ask to this type of software!

Cons

The first version. The update is awesome.

Pros

Very functional and it does multiple HR things pretty well

Cons

It requires that you have it installed on your phone.

Pros

Its design is intuitive, its user interface is modern and invites navigation. The time tracking feature is particularly useful and efficient. Employee onboarding is pretty good too, handling everything in a systematic and organized way. I particularly appreciate the free time management option, it's a much-needed resource.

Cons

There is room for improvements. I ran into occasional lag in the interface which can be frustrating when I need to get a task done quickly. Also, the performance reviews section could be more robust. It would benefit from more customizable options to target different competencies and grading methods. I have also noticed that sometimes integration with other systems can be a bit challenging.

Pros

There were several aspects of Factorial that I found particularly appealing. One of the things I liked most was its comprehensive HR management features. Factorial offered a wide range of functionalities, including employee onboarding, time-off management, document management, and performance evaluations. This all-in-one platform made it convenient for businesses to centralize their HR processes and streamline their operations. Additionally, I appreciated the user-friendly interface and intuitive navigation of the software, which made it easy to navigate and utilize its various features.

Cons

There were a few aspects of Factorial that I found less favorable. One area that I liked least was the limited customization options. While the software provided a solid foundation for HR management, there were certain aspects that couldn't be customized according to specific business needs. This lack of flexibility might be a drawback for organizations requiring highly tailored HR processes or unique workflows. Offering more customization options would have allowed for a more personalized experience for different businesses.

Pros

Factorial's mobile application provides employees with the ability to manage their work hour through a user-friendly interface. With this app, It's easy to start and stop you clock when necessary, request time off or vacation, and review your previous clock-in records.

Cons

It would be incredibly beneficial to have the option to modify previously requested time off days. This feature would allow individual to correct any errors or make changes in advance of the reviewer's evaluation.

Pros

What we like the most was how easy is understand the platform and used. There´s no one who can not be able to find what they need or registered in the platform.
How easily is complete the payroll process and how attent are the payroll staff.
That i can use the platform for more than just one use, as example: payroll, recruitment, as documentary, to share documents with the employees, etc...

Cons

What i like least is that in the lead product that i think is the payroll i mis some usabilities as do changes directly in the payroll when are ready, like last minute changes that make the process return to scratch. Will be more easy if i can do it online.
I really miss create differents document folders. I think that right now you have it but it´s a differente package.

Pros

it's easy to use. to ask for a free day it's quick, because your manager receive an alert to be approved or denied, you can control the schedules of all the employees, vacations, the exact hours an employee has worked. Also, all the information of all the employees in one hand.

Cons

I think it is necessary to find another way to control attendance, either by synchronizing with a work tool to avoid forgetting to record worker attendance. In my case, I had to set a daily alarm to remember to fill it.

Pros

I like Factorial as it's a very simple and intuitive software. From the employee perspective, I think it's pretty valuable because all the documents are arranged in an orderly manner, and it's possible to upload files both from laptop and mobile devices. The dashboard gathers all the relevant information in one place so it's super easy to stay up to date with the events of the company.

Cons

I haven't tried yet the integration with LinkedIn because Factorial is currently working to release an update, and I am really curious to examine this aspect (as a marketing executive, it's important to me that I can link the two platforms in order to enhance employee engagement)

Pros

In this software I really liked its pleasant design and its simplicity, and it is also easy to use and administer

Cons

Customer service is unprofessional and unsatisfactory

Pros

Being able to easily upload pay stubs, work and birthday anniversary notifications on the feed. Ability to set up different time-off types.

Cons

- impossible to integrate with other apps.
- reports are very very limited, which makes the process of salary reviews or any other kind of review very difficult and impractical.
- impossible to pull historical reports
- impossible to customise reports
- managers can't easily see their direct reports unless you set up teams
- the process of terminating an employee and "re-hiring" them in the future is clunky (tenure adds up and vacation time accrues)

Pros

A great and easy tool for clocking in and out. Plus you can find all the employees info, great calendar and you can keep track of all you previous timings. Plus I love the fact that it stores all your company documents such as payrolls. This way I can find them whenever I want without requesting them from HR

Cons

The mobile version bugs sometimes when using the slider to clock in or out

Pros

easy to use and administer, you can find all the information about the employees, and free so it's good

Cons

The disadvantage I noticed is that the mobile version sometimes bugs

Pros

Cheap and very budget-friendly. ok for small headcount

Cons

I used the free version before they charged for the service. It was developed outside the UK (spain) so some parts weren't translated well. It wasn't able to handle shifts and varying patterns and was very basic.

Alternatives Considered

Reasons for Switching to Factorial

Pros

This software is great for getting HR setup and organized. It is easy to use and covers all of the basics and then some.

Cons

The one thing I would have liked is a page for Notes or personal remarks. Also a portion for performance reviews and/or appraisals.

Pros

I have experienced high time saving routine through automation. On top of being easy to use, Factorial has all HR tools required to build an intuitive HR process. Shift management is a desirable feature which helps us in scheduling effortlessly. Integration is impressive too.

Cons

None in my experience. All my expectations were well catered for and I look forward to more achievements.

Pros

What I liked most about Factorial is its user-friendly interface for managing absences and leaves. It’s also great for checking the work calendar and tracking check-ins and check-outs. The platform is very intuitive and easy to use, making everyday tasks straightforward and efficient.

Cons

I didn't encounter any significant flaws with Factorial; it worked smoothly for my needs.

Pros

What I like most about Factorial is how easy it makes managing HR tasks. From tracking time off to handling employee data, everything is organized and straightforward, saving a lot of time and effort!

Cons

I honestly don’t have any negative comments about Factorial. It’s been a smooth and efficient tool for managing HR tasks, and it’s worked well for our team so far!

Pros

The interface is very simple and minimalist and easy to use. Best way to check in and keep track of time if you work from home. The process of absence management is also easy.

Cons

Many times the servers go down and you can't start the timer of work until it's fixed. Also, at the end of the month, the extra hours or minutes you have worked don't accumulate in the next month.