User Reviews Overview
About GetResponse
GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn...
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- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
GetResponse Fuels Data-Driven Marketing Decisions
It has an accessible interface that makes it easy for a single person to set up and monitor multiple campaigns at once. The analytics dashboard gives immediate feedback on campaign performance with ease. One thing that I have found the autoresponder function most helpful for was nurturing leads with the delivery of targeted content. The learning process was pretty smooth, while there was a brief adjustment period to make most features, but the comprehensive knowledge base and the responsiveness of customer support helped.
Pros
GetResponse's email marketing analytics exceed basic open and click rates. Advanced segmentation capabilities allow junior managers to drill down into particular subscriber behaviors, lending itself to hyper targeted campaign optimization. This level of granularity in campaign analysis is a new feature that most other platforms don’t offer.
Cons
If you need real data regarding a platform’s A/B testing tool, then it is quite useful; however, it has fewer variables to test than subject lines and content variations. The best thing about GetResponse was the more advanced segmentation tools and even in the analytics report.
Response from GetResponse
Hi Sasha,
Thanks for this fantastic detailed review! Really appreciate you breaking down how our analytics and segmentation tools are working for you. Love hearing that you found the switch from Mailchimp worthwhile for your complex automation needs.
Keep crushing those email campaigns - sounds like you're really making the most of our platform!
Best,
Mariana
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Get responses I must have for your business or brand
My overall experience has been great with get response I've used them for many many years I've never had any issue with the system and they always update me of any updates or any issues that may arise in the future.
Pros
What I like about get response is how easy it is to set up and their customer service is A1 You have any issues they get back to you right away They also have full training just in case you don't know how to use the software.
Cons
The only thing that I would like to say that is a con is it could be a little cheaper for beginners or give some form of free tier like what mailchimp has I think that would be great for the system other than that it's an excellent autoresponder.
Alternatives Considered
MailchimpReasons for Switching to GetResponse
Will get response has more features it's more advanced and I also just use more than one autoresponder just because you never know if you have any issue it's always good to have a backup.Response from GetResponse
Hi Stephen,
Thank you for taking the time to leave us a review. It's wonderful to hear that you've been a loyal customer for many years and that you've never encountered any issues with our system. Your trust and loyalty mean a lot to us, and we're committed to keep providing you with a reliable service and regular updates! 😊
We appreciate your feedback regarding pricing, and we understand the importance of offering options that cater to all users, including beginners. We continuously evaluate our pricing structure to ensure it remains competitive and accessible to everyone.
Thank you for choosing GetResponse as your autoresponder solution, and for your valuable feedback. We look forward to continuing to serve you and exceed your expectations in many years to come.
Best,
Mariana
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Be careful when using their services!
I liked the software but their support is brutal and puts a really bad taste in your mouth.
Pros
Fairly easy to use. Very basic UI makes it easy to navigate
Cons
They have issues with their SSL certificate that they don't inform their users about. I built a landing page which was used in my Google Ads and Google suspended our account which has cost us thousands of dollars. When I reached out to their support they admitted they were aware of the issue. Support is useless
Top GetResponse Alternatives
- Industry: Online Media
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Everyone needs Get Response
I really like Get response. I'm glad that I'm able to engage with my audience. Automation is a game changer for any business. I love to automate email campaigns, and get leads.
Pros
The thing I like most about Get response is, it's an online tool for automation & email marketing. It help my business engage with my audience.
Cons
There was not a anything I didn't like about Get response. It was user friendly and easy to use.
Response from GetResponse
Thank you so much for your wonderful review, Julia! We're thrilled to hear that GetResponse has been a game changer for your business and that you're enjoying the automation features. If you ever have any questions or need further support, don’t hesitate to reach out to us at [email protected]. We're here for you! 💙 – Mariana
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
GetResponse is the word.
Love GetTesponse. It keeps me present in my leads’ minds.
Pros
I live that it is easy to use, has all the bells and whistles including analytics and landing pages and it’s a great price!
Cons
I wish I had found it sooner. I might have a longer, more engaged list if I had
Alternatives Considered
AWeberReasons for Choosing GetResponse
Mailchimp was more technical and not so easy to use.Switched From
MailchimpReasons for Switching to GetResponse
All the bells and whistles free for 30 days!Response from GetResponse
Hi Rebecca,
Thank you for your glowing review of GetResponse! It's wonderful to know that you find our platform easy to use and packed with all the essential features you need.
We're happy you chose us for your marketing journey, and we're here to support you every step of the way. 😊
Best,
Mariana
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Get On Board with GetResponse!
Simple automation and customization of multistep trips based on participant actions could send a series of onboarding emails to new sign-ups, for example, or cart abandonment emails if the purchase is not completed. Workflows customize and improve the effectiveness of marketing.
Pros
Landing pages are included with all paid GetResponse plans, whereas other email providers charge extra for this feature. GetResponse's landing page builder is simple to use for drag-and-drop actions yet powerful enough for experienced designers. Landing pages boost the conversion of subscribers into customers substantially. This platform streamlines the process of creating polished email campaigns, optimizing workflows, and tracking performance thanks to its user-friendly design and wide range of capabilities.
Cons
Although GetResponse covers most of the fundamentals of email marketing, I would like more enhancements. To properly target emails, the tool might be improved by providing more advanced segmentation choices. It would also be advantageous if they could broaden the integrations to include applications other than conventional ones.
Response from GetResponse
Thank you for sharing your positive experience with GetResponse! We're delighted to hear that you find our platform user-friendly and powerful, especially when it comes to landing pages and email campaign optimization.
Your feedback is invaluable to us. We're continuously working on enhancing our features, and we appreciate your suggestion regarding advanced segmentation choices and broader integrations. Rest assured, your input will be considered as we strive to improve our services.
We appreciate your support and look forward to continuing to assist you with your email marketing needs.
Best regards,
Abbie
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Go get it it's the best out there.
I am very happy and feel lucky i found them. before i have being using other systems but the service was not good and they where even expensive. With getresponse you can grow and start low. This i love.
Pros
Most of the work is allready done. you have to just upload your CSV file of your existing clients and you are good to go. i have checked many other systems out there but getresponse is head and shoulders above the others. And i love how fast the online chat support is.
Cons
I whould love to know when they have whitelable package sothat i can sell there services under my name to my clients and earn some recurring payments.
Response from GetResponse
Hi there,
Thank you for sharing your enthusiastic review of GetResponse. We're delighted to hear that you find our platform to be the best out there and that most of the work is already done, making it effortless to get started with your existing clients. Our team works hard to provide a top-notch experience for our users, and your positive feedback is truly appreciated.
Regarding your suggestion about a white label package, we value your input and will take it into consideration as we continue to improve and expand our offerings.
If you have any further insights or need any assistance, please don't hesitate to reach out to our support team. We're here to support your success and ensure you have a positive experience with GetResponse.
Thank you for choosing GetResponse, and we feel lucky to have you as part of our community.
Best regards,
Abbie
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
A Good Solution even for small businesses
I use GetResponse to communicate with our blog readers and our subscribers - we have a membership website.I can easily send emails with my saved templates to certain group of users, or automate the new blog post email alerts for the interested ones.Also, they organize useful webinars rich of contents to optimize mail marketing performance, completely free.
Pros
About this product, i liked the most the way i can create campaigns with automations and manage contact lists. I found very very useful being able to use conditional logic for contact tagging, moving from list to list or choosing which email will be the next a user will receive.
Cons
GetResponse doesn't have a working - or at least a mantained - wordpress plugin, so for one not familiar with API is difficult to automate or customize certain operations. Also, there are some limits in the email and form builder in my opinion.
Reasons for Switching to GetResponse
The Team was already using it, so i managed to quickly explore, learn ad appreciate this product.Response from GetResponse
Hi Monica,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Efficiency and Effectiveness Combined: Unveiling the Capabilities of GetResponse
I used GetResponse during my internship at the University's Department of Pharmaceutical Development and Research to inform our stakeholders, such as researchers, colleagues, and industry partners, about updates and research findings. The program worked well in organizing our email marketing and keeping our audience interested. GetResponse's user-friendly UI and adaptable templates made creating emails simple while maintaining brand coherence. Through the delivery of customized messages based on subscriber behavior, the automation features facilitated the simplification of communication. We were able to improve our plans thanks to the statistics of the platform, which gave us information on how effective our advertisements were. GetResponse significantly improved our research communication and stakeholder participation thanks to its dependable deliverability and helpful customer service.
Pros
GetResponse provides organizations with a full range of email marketing solutions that enable them to establish and maintain relationships with their audience. Even for amateurs, it is simple to design professional-looking email campaigns with its user-friendly editor and drag-and-drop functionality. The automation features of GetResponse make it possible for targeted and tailored communication, which helps businesses save time and engage subscribers when it matters most. The platform's advanced analytics offer insightful information about the effectiveness of campaigns and enable data-driven adjustments. GetResponse is a flexible all-in-one solution for digital marketing because it also provides a variety of extra capabilities including landing page development, webinars, and e-commerce connection. GetResponse is a great option for companies looking to improve their email marketing strategies because of its dependable deliverability and quick customer service.
Cons
Despite GetResponse's extensive feature set, there are a few things to keep in mind. The user interface's wealth of options and capabilities may be a little too much for some users to handle. Even if the automated workflows are effective, setting up more complicated scenarios may involve a small learning curve. A further drawback for companies on a tight budget may be the fact that some advanced features and integrations are only offered on higher-tier contracts. Despite these minor flaws, GetResponse is a dependable option for companies trying to streamline and improve their email marketing efforts because of its extensive feature set, deliverability rates, and customer service.
Response from GetResponse
Hi Angelica,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Email Marketing made simple
Pros
GetResponse helps me to create custom cold mailing templates for email lists to outsource network security tools to clients in bulk. Also, auto responder feature helps me to send custom responses seamlessly. I've been a part of its affiliate program and the best part is it's recurring commission to affiliates.
Cons
It is quite expensive to start with if you have to send to bulk audience of over 5000.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Email Marketing Software and Nice template
So basically i have an excellent experience with this website and I'll surely recommend
Pros
I've been using Get Response for Months now, primarily for Designing Landing page and(email) campaigns. I thought it was very affordable and useful solution, especially if you couldn't code then their awesome template makes it very easy to use, the designing were basically drag and drop although the ready-made templates outdated but Still okay for me
Cons
I wish they had a smaller basic plan for starters. For people just starting out, this would be very helpful, not everyone can afford that amount, some users are students, And also sometimes it logs me out and I'll have to login again
Response from GetResponse
Hi Aborisade,
We're so glad to hear you've had an excellent experience using our tool! Our team takes pride in delivering excellent service, and your review serves as a great motivation for us. Thank you for choosing us!
-Abbie
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Email Marketing Software with High Conversions
I like the user friendly interface, making it easy to use. This saves time and gets the work done with less effort.
Pros
It offers a comprehensive set of email marketing features, including email campaign management, autoresponders, A/B testing, and analysis.
Cons
Most of the advanced features require some learning curve.
Response from GetResponse
Hi, Charles! Thank you for taking the time to share your thoughts on GetResponse. We're delighted to hear that you appreciate the comprehensive set of features we offer. We understand your feedback about the learning curve for some of our advanced features. We are dedicated to delivering powerful yet user-friendly tools and are consistently improving our resources for a more seamless learning journey. If you have any specific suggestions or questions, please feel free to reach out. We're here to support you! - Mariana
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Elevating Marketing Efforts with Seamless Automation and Analytics
Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly integrates email marketing, automation, and landing page development.
Pros
One particularly useful feature is the automation workflow builder, which makes it simple to construct intricate, customised customer journeys.The integrated landing page creator is revolutionary because it offers a flawless way to create and publish eye-catching landing pages.
Cons
They should consider looking into a more scalable pricing structure for expanding companies.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
The best Email marketing and website builder your business desperately needs
Easy and fun. Creating the landing pages is a piece of cake especially with the AI feature.
Pros
Very effective with all necessary features, a complete package fro any business
Cons
Its costly for those starting out and requires patience to fully utilize all it's features.
Response from GetResponse
Hi Melissa,
Thank you for your glowing review! We're delighted to hear that our platform has proven to be an effective and essential package for your business. Your satisfaction is our top priority, and we're thrilled to be a part of your success.
Best regards,
Mariana
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Get Response review
I still use, for e-mail marketing and list management
Id like to see a free version.
Pros
List Management has really good functionality also cleans your list.
Cons
automation they have a crazy connect the dot system, a bit tricky, but it works 100%
Response from GetResponse
Hi, Christopher, thank you so much for taking the time to share your feedback! It's awesome to hear that you've found the list management functionality of GetResponse to be really effective, and that the automation system is working perfectly for you. Your satisfaction is incredibly important to us. - Mariana
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
My GetResponse Review
Pros
Its features are super advanced and not complicated.
Cons
It's a little expensive especially for newbies
Response from GetResponse
Hi Chinedu, many thanks for your review! - Mariana
- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
I didn't get most of it
I didn't get most of it, however, my experience with GetResponse doesn't make it a bad tool. It doesn't meet my expectations.
Pros
Unlike other email marketing tools, getResponse differs in terms of integration capacities, email l marketing features, and marketing automation.We used to set email sequences for personalized targeted audiences and this feature performed amazingly.complex workflows based on user behavior, triggers, and conditions can actually be achieved without hassles. It's great because it helps to save a ton of time.The landing page creator makes it absolutely possible and easy to build attractive landing pages. I like the simplicity of this feature and the drag-and-drop option also works pretty well.
Cons
- GetResponse provides poor reporting and analytical data.- Pricing is also high- The user interface is too compacted with features and I find it difficult to lay hands on a particular set of features. - Email customization is also limited. It's not flexible as I can go beyond the supported limits.
Response from GetResponse
Hi Ngala Emmanuel, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better in the future.
Justyna
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Best Email Marketing for Affiliate Marketing
Getresponse is the best email automation platform which is user friendly and easy to implement. The landing page and email automation are very good and help me a lot for my business. I'm highly recommended this software.
Pros
The price is reasonable and user friendly. There have lots of features that allowed me to meet all my needs. A perfect solution to grow my business online.
Cons
I don't have lots of issues with this software except for the loading time to open the feature is too slow.
Response from GetResponse
Hi,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Best for landing page creation and email automation
Pros
I have created multiple landing pages for my campaign, and the interface is easy to understand. This is perfect for an email campaign. Adding contacts, managing them and sending email is super easy. Highly recommended.
Cons
Email sequences are quite complicated to understand.
Response from GetResponse
Hi Hemal,
Thank you for your review. It's wonderful to hear that you've successfully created multiple landing pages for your campaign using GetResponse.
As far as learning about email sequences within the platform, make sure you check out our youtube channel where we are adding tutorial videos weekly. Thank you for sharing your balanced feedback, and we'll certainly consider ways to improve the clarity of email sequences for a smoother experience.
-Abbie
- Industry: Research
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Reach Out
Pros
This is supportive of expanding your email interactions; I believe it is imperative to use software that allows this as long as you can keep it from going straight to spam.
Cons
There is an issue with the deliverability, I feel like there is an issue with messages likely showing up in spam as well.
Response from GetResponse
Thank you for sharing your thoughts on our company. It's encouraging to hear that you find our platform supportive in enhancing email interactions. We understand the importance of preventing emails from landing in spam folders. For more than two decades, GetResponse has continuously developed an excellent relationship with all the major Internet Service Providers (ISPs), resulting in an overall deliverability rate of 99%.
Check out this blog post to make sure you are doing everything you can to make sure your email doesn't land in the spam folder: https://www.getresponse.com/blog/email-deliverability
Thanks for choosing GetResponse,
Abbie
- Industry: Program Development
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Marketing Tool
Overall, GetResponse is an invaluable resource that can help any business or individual achieve success with their email marketing campaigns.
Pros
GetResponse is a great tool for any business or individual looking to manage their email marketing campaigns. The simplicity of their user-friendly interface makes it easy to use for anyone regardless of their technical skills. Additionally, GetResponse offers a wide array of features that make it easy to customize campaigns and track results. The automation tools are especially helpful in streamlining processes and allowing users to create campaigns in advance. I also like that GetResponse offers a wealth of support options, including a comprehensive knowledge base and customer service staff. This makes it easy to get help quickly with any questions that may arise.
Cons
Some of the things I dislike about GetResponse include the lack of support for third-party integrations, the limited automation options, and the limited reporting capabilities.
Response from GetResponse
Hi Sunitha,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Fastest email marketing servers by far! But it is expensive
Very good
Pros
Very fast servers that sends tons of emails at the same timeSupport team answers very fast and helps a lot
Cons
Pricing :,(If you compare it to Mailchimp is cheap due to the support team, but when you have a lot of contacts you will need to change to another platform because of the price raises a lot
Response from GetResponse
Hi Fernando, thanks for sharing your feedback.
Justyna
- Industry: Government Administration
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Getresponse is full of marketing suit, with some minor draw backs
If you want to watch your email inbox deliverability, very powerful email tool for good marketers. My overall experience is much better.
Pros
Getresponse is a great email marketing program and affiliate friendly service. They also have free option for beginners and their price also fair enough. I liked this because you can make your page, email opting, and all automation rules from one tool, you have no need of additional clickfunnels or etc.
Cons
I personally feel that other services seem to working a little better
Response from GetResponse
Hi,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Though see that there are areas that you would recommend for us to approve. We will pass it on to the product and customer service team.
Justyna
- Industry: Insurance
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Good software but not easy to deploy
Pros
The set of features is impressive and also pricing is not bad
Cons
No way to make it work on Windows 7 even with a help of support
Alternatives Considered
EngageBay CRMResponse from GetResponse
Hi Kamil,
Thank you for your review of our software. We're glad to hear that you found the set of features impressive and that you're satisfied with the pricing. We apologize for the inconvenience you experienced with deploying the software on Windows 7. While our support team strives to assist with various issues, we regret that they were unable to help in this particular case. We appreciate your feedback and will take it into consideration for future improvements. If you have any further concerns, please feel free to reach out to us.
-Abbie
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Good software. Try it.
I had a great experience with getresponse because this software allowed me to make my first dollars on the internet as a web entrepreneur. It is a software that can quickly bring more value in the management of customers, especially with its autoresponder system.
Pros
It is really a very good software. The advantage with this is that you can test it for free for 30 days. In any case, that's what I did at the time and I had the opportunity to capture emails for free. It's an easy-to-use software that you can quickly get attached to if it brings you back in cash what you have invested in it.
Cons
The only drawback I see on this software is that it should bring us more quality landing pages that could more easily attract potential leads.
Response from GetResponse
Hi Armel,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna