Theralytics Reviews

Pros

Their team possesses extensive knowledge and maintains a high level of accessibility. They are committed to attentively hearing customer feedback and continuously refining their software to meet the evolving needs of therapists. This software offers data collection and billing.

Cons

There is nothing much that we do not like about this software.

Pros

As an early adopter I was responsible for understanding how to use the admin features such as adding staff, adding my schedule, and completing appointments. I enjoyed these features because I have used several softwares before and it was not as straightforward. The team listened to my feedback and I appreciated this most when working with them.

Cons

At the time they did not have a lot of features, but this seems to have changed a lot. I would like to have more admin features on the mobile app in the future.

Alternatives Considered

Reasons for Choosing Theralytics

Switched From

Reasons for Switching to Theralytics

Pros

Scheduling is most impactful ensuring that it is user friendly for our team members and compliant with insurance billing guidelines (especially as Theralytics allows what we can do to be customized to the compliance guidelines of each individual funding source).

Cons

Data collection was not efficient and is slow as reported by RBT's. More customizable reports would be helpful when synthesizing data.

Pros

Ease of scheduling
Billing/Collection Service
Financial Reporting/AR Management
Data Management Integration
Customer Service

Cons

Mobile App
Utilization Tracking
Client Invoicing

Alternatives Considered

Reasons for Choosing Theralytics

Switched From

Reasons for Switching to Theralytics

Pros

It is user friendly for new BTs to the field, ease of filling out session note with ability to check off what was observed/used along with narrative boxes, ability to see billable hours with ease by month, and ability to upload a program bank for clients and customize as needed. App is great for BTs to use on phones and or ipads.

Cons

Graphs: need to be able to add in baseline data at any point in time, graphs connect data points along phase change lines, ability to make changes on a graph and can select to make that change for 1 program, multiple programs, or only for challenging behaviors. Ability to copy a program to another client. Ability to go through targets when on multiple pages and when making a change to a target on page 5 (e.g., update target status), theralytics will take me back to page 1 each time. Ability to select mass trial or random rotation for BTs. Discard maintenance tab and keep all targets (mastered and in acquisition) together so BTs can have better view of all targets together and conduct maintenance reliably. Scheduling: have a specific color/code for late cancels to use when conducting % of late cancellations and run report monthly.

Pros

We are a relatively new company and we interviewed several Practice Management Software providers before choosing Theralytics. We found that Theralytics provided all the features we needed in one package. Others may have additional features we would never use making them overly complicated and some don't have some important features as part of their system. It is also useful that they offer data collection.

We were unsure how well the software would work and if it would fit our needs, but it has come through. On the occasion that there is a bug or something that needs a slight modification or if we need support, they are very responsive. We have had all our questions/requests to their support staff answered within hours.

Also, they take product suggestions/improvements seriously and have implemented a couple that I have requested.

We have grown quickly and Theralytics has been a valuable asset. We are very pleased with our decision.

Cons

The payroll functionality could be improved. Currently, there is no way to get it to calculate holidays as 1.5x rate, so I have to do some manual calculations.

Alternatives Considered

Reasons for Switching to Theralytics

Pros

Interface is easy to figure out and everything can be completed thoroughly yet efficiently.

Cons

N/A - I enjoy everything about Theralytics

Pros

This software is easy to use and has a great interface. The customer services is top notch and they are always listening to their clients to determine what to add next to fit our needs.

Cons

I have nothing bad to say about Theralytics.

Alternatives Considered

Reasons for Choosing Theralytics

Switched From

Reasons for Switching to Theralytics

Pros

The 6 month free BCBA package deal. The ease of use (esp. for techs). Scheduling.

Cons

Can't figure out how to make phase change lines permanent and they need a way to calculated trend lines and display them on the graphs. More characters for behaviors to decrease description/comment box.

Alternatives Considered

Reasons for Switching to Theralytics

Pros

I recently explored Theralytics while I was looking for a solution that offers easy-to-use administrative features, like document storage and payroll reporting. Theralytics perfectly met our needs. And their customer service is great. They gave me all the information we needed to make an informed decision (a huge plus). Highly recommend!

Cons

They currently don't have intake forms as a feature. But I've been told by the team that it's in their development roadmap and will be launched soon.

Pros

The customer service is top tier. All questions are answered quickly. I love that the Theralytics team will train our team how to use the system and really take the time to make sure it’s understood. Adding the billing service has been amazing!

Cons

We have not experienced anything with Theralytics that I would consider a con.

Pros

I like the simplicity of the platform and my staff have reported the same - easy to navigate between schedules and data collection.

Cons

The data collection process can be a bit more streamlined. The session note platform should also be customizable to fit the needs of the practitioners.

Alternatives Considered

Reasons for Switching to Theralytics

Pros

Overall easy to use, staff was able to learn quickly on how to input and submit session notes. Their customer service is super responsive and we can usually get help on an issue same day. If they are unable to resolve an issue, they are quick to have the team on it and schedule calls accordingly to get the issue taken care of.

Cons

The start up was a little challenging and could have benefitted from additional training up front on all of the features. The scheduling piece is still a little clunky in terms of overall efficiency, mostly when trying to look at multiple schedules at a time.

Pros

This product is user friendly in a multidisciplinary clinical setting. Our organization used this software both for Speech and Language Pathology practitioners as well as ABA clinicians. Both disciplines used this software for scheduling, data collection, and billing and have had a great experience. It is one of the only softwares that we have come across that is so easily customizable across disciplines.

Cons

Occasional crashes on the app or website, but these are addressed efficiently.

Pros

Scheduling is the biggest part of what we use. It is user friendly and staff have an easy time using it. Customer service has always answered in a timely manner and honored any requests we have had. They are very easy to work with and always accommodating.

Cons

At times parents have a difficult time navigating the software and need assistance. They would like for there to be a submit button once the schedule is completed. This way they wouldn't be notified of every change when the schedule changes.

Pros

I use Theralytics to handle all of my billing, scheduling, employee management, and data storage. It's very user friendly, the customer service is responsive, and it does everything I need it to do. It does all of the same activities as the larger aba management software companies do but for a fraction of the cost. As a small, new company, I need a lot of value for my money, and I get that with Theralytics.

Cons

Whenever I need to make a change for billing purposes, I have to go to several different locations and repeated make the same change.

Alternatives Considered

Pros

Theralytics is a one stop shop. There practice management system is user friendly. The data collection although in infancy stage is effective. The team is also very receptive to feedback to better the software. The billing is also top notch. We all miss submitting claims from time to time before the weekly bill out. However all you have to do is email the billing department and your missed claims are immediately processed.

Their customers service is like no other and their [SENSITIVE CONTENT HIDDEN] is very responsive and supportive. The entire team is very dedicated to helping their clients no matter how big or small you are.

Cons

I truly am not disappointed. I would like to see the data collection develop more features, which have already been shared with the team.

Pros

The integration of data, practice management, and billing in one package makes this a seamless process. The information for all individuals is housed in one system so it is not necessary to import data into the billing software from another collection system.

Cons

I have had no issues to report. Whenever there was a question about a bill, or note the response time was minimal.

Pros

I like that the program communicates with insurances and provides all remittance information.

Cons

The signature process is not as user friendly as we would like. There is limited options for affordably personalizing the software. However, the software is user friendly and needs minimal personalization.

Pros

The software is user friendly with all of the features you need to manage your practice, whether large or small.

Cons

It would be nice to have a way to archive programs or filter the program view. But, any time I come across something that I hope to see in the software, the team is happy to listen and consider adding that as a feature. They have even made some customizations for me.

Pros

Product does what is described efficiently and effectively. Great customer service.

Cons

Progress tracking could be streamlined; perhaps having data display for the past month when selecting a given program without needing to additionally select date ranges and types of graphs.

Pros

Theralytics is fantastic! We use it for client and staff schedules. It’s easy to use and the stomper service is wonderful

Cons

One change I would like to add is to be able to change appointment colors based on who is providing the session

Pros

User friendly, very responsive billing team

Cons

It would be great if we could customize our session notes

Pros

The software is user friendly for us as a company as well as our clients. Easy to navigate through and the option to work with their clearing house was a plus!

Cons

There were just a few customizations we couldn’t have fulfilled but not deal breakers.

Pros

We loved how user friendly it was for the providers as well as us as owners.

Cons

We honestly liked everything about theralytics and would highly recommend them.