Google Workspace Reviews

Pros

The amount of applications Google workspace offers is incredible.
Not only do you get the standard email, writing, presentation, and excel type of programs you also can take advantage of several others that are incredible for business. The ability to use google voice, analytics, gemini, etc is incredible.

Cons

Not a con, more of a personal anecdote, I wish I knew the basics behind all of what Google workspace offers so I knew what I had available to me that maybe I wasn't taking advantage of. A demo or short explanation of each tool would be great.

Alternatives Considered

Microsoft SharePoint, Microsoft PowerPoint, OneDrive, Microsoft 365, Microsoft Word and Microsoft Excel

Reasons for Switching to Google Workspace

Google offers more programs and applications for the price that is beneficial to smaller businesses and startups. You can get everything you need under one account rather than using several different products.

Pros

Workspace in very intuitive and has a variety of business productivity application in one integrated platform. The applications function similar to other products that I have used and they integrate with products such as Microsoft Word and Excel, which makes transitioning from other products easy.

Cons

It took some time to adjust to using some of the more advanced features of Sheets. The Macros are similar to Excel, but there were enough differences that I found myself "googling" to understand how to replicate the Excel Macros in Sheets.

Pros

Nothing. It's so stressful using this website.

Cons

So difficult to use, contact support, or use without needing to search up how to use something.

Alternatives Considered

Squarespace

Reasons for Choosing Google Workspace

Price and customer support team being too slow and not helpful.

Switched From

Wix

Reasons for Switching to Google Workspace

The free trial and integrations, wish I didn’t!

Pros

Google Workspace seamlessly integrates everything you need as a teacher all saved in the cloud. As a teacher for 20 years, I have moved over from other document/presentation/calendar formats to using the apps in Google Workspace almost exclusively. I love that it automatically saves your work. Also, the different apps work together to streamline your work.

Cons

Although the templates in some of the apps are good, I have found myself going to other places to find templates as the ones built in are somewhat dated.

Pros

I really enjoy the fact that the vast majority of IT & software needs for a Small / Medium Enterprise are fully covered by Google Workspace: emails - software - files - calendar - meetings etc.

Also, the fact that all technical aspects & issues are handled by Google directly, help me saving time on a daily basis.

Cons

I don't like two facts on Google Workspace. The most important one is that Google Drive for Mac does not work as it should and there have been numerous cases were the files weren't syncing properly between different users. This is a real pain and we have considered moving to another vendor for cloud storage.

The other issue that we don't like is that all new features of Google are not always instantly available to users across our organisation.

Pros

Completely satisfies, contains, and exceeds all basic and intermediate business and communications based programs required for entry, intermediate, and even established businesses. From email, to calendar, to video meetings, and much more!

Cons

Does have some file conversion issues that don't mesh 100% with some built in or licensed programs a consumer can buy. Not a big setback, but requires some workarounds, especially on spreadsheet functions.

Alternatives Considered

Microsoft Outlook

Reasons for Switching to Google Workspace

Cost, and breadth of features and services was much greater with Workspace.

Pros

I love how it perfectly syncs with any device. It makes working across devices so effortless and even on devices that are not mine and on different OSs
If I need to recuperate a document I can simply login pick up from where I stopped

Cons

Most less common features are add-ons that need to be installed and are not natively integrate in the softwares

Pros

Google Workplace is a great alternative to MS Office. The apps work well and they are light on the requirements to operate on both computers and phones.

Cons

If your coming from a MS Office environment then the interface is vastly different and may take some time to get used to and familiarize yourself with the various functions that are commonly used in day to day operations

Alternatives Considered

Microsoft Outlook, Microsoft Project and Microsoft 365

Reasons for Choosing Google Workspace

Cost was a big reason as to why we switched to this product.

Switched From

Microsoft 365

Reasons for Switching to Google Workspace

Open source, Cheaper cost, great features and it was not a hard conversion for our users.

Pros

The connectivity that it offers for me and my team is a game changer. It is so effortless and effective that I don't know how I functioned before signing up for it.

Cons

I can't think of any negatives to Google Workspace at all.

Pros

In Google Workspace I liked much about Google Forms and Drive

I embedded Google Forms in my website, coming to Drive Easy to Store the data

Cons

Compared to Word, the options we have in Google Docs sometimes confuse making around while working with Google Docs.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

Due to the Cost of the licenses they are offering

Pros

-Cloud based: Can use in the office or remote. Works on multiple devices and syncs seamlessly
-Ease of use: Most apps are initiative and feel familiar, especially if you've used the Microsoft Office suite in the past.
-Scalability: Allows a company to grow their team with ease.
-Google ecosystem - great if you already have a gmail account, Android, or any other Google products.
-Versatile: G-Suite can replace multiple applications. Office Suite and file storage, just to name a couple.

Cons

Slow load times: I'm often surprised how long the "Working..." text lingers before everything loads. You'd think Google's servers would be powerful enough to load documents and spreadsheets nearly instant. I've noticed this issue on multiple devices.

Desire to convert. I wish G-Suite did a better job of viewing Microsoft files nativity. You can technically view them I always feel the need to convert to a G-Suite file to get the most use. And then I'm stuck with 2 file types. Not great for transferring documents to a Microsoft user back and forth. There could be improvement here.

Alternatives Considered

Dropbox Business

Switched From

Dropbox Business

Reasons for Switching to Google Workspace

All in one tool (office and file-storage built in, among others)

Pros

Our organization wouldn't be the same without a tool like Gsuite. Most school districts use Gsuite because it is a free service. We can share and collaborate on just about any kind of document. 90% of our employees do most of their daily job within Gsuite. GSuite also connects to hundreds of 3rd party apps and it can be used as your centralized user database.

Cons

Enterprise security measures are not a top priority. Google is constantly improving this concern, but I believe Microsoft addresses these concerns better than Google.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

All web based solution, and it is updated constantly to add new features.

Switched From

Zimbra Collaboration Suite

Reasons for Switching to Google Workspace

Gsuite is a free product for schools.

Pros

I moved over from Microsoft products a few years ago to G Suite. I love the ease and functionality. I can do everything that I used to do in Microsoft, but it's all online and accessible in real time to my whole team.

Cons

I had to learn somethings on how to do things in G Suite. It was a very easy learning curve though and could google whatever I needed to know and it was readily available to me.

Alternatives Considered

Microsoft Project

Reasons for Choosing Google Workspace

Cheaper, and at the time Microsoft wasn't online. I wanted something that would make it easy to edit and share in real time.

Switched From

Microsoft Project

Pros

I've been using it since approx 2012. It was great then and it's a million times better now. I love the fact that 'all' of my biz productivity tools are all in one place, and all from one provider.

Cons

Bizarrely, my only criticsm of Google Workspace is the fact that it doesn't do more e.g.) CRM / Order Management / Payment gateways. So, no real negatives.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

Google Workspace is just better, easier, and cheaper.

Switched From

OneDrive

Reasons for Switching to Google Workspace

Google was first to market and I've been using them for ages. Other products feel like they are still behind Google in terms of usability.

Pros

Google Workspace's domain email authentication is efficient and unlike any other, as it prevents emails from our domains from going to our users' and clients' spam boxes. This is a huge feature and advantage for us. We've used Webmail for many years, and one of our clients' and customers' major concerns is that our emails always appear in their spam folders and are always flagged. This was an issue for us as it prevented users from trusting us.Email marketing was the worst as we got no feedback as our emails are always flagged as spam, but ever since we switched to Google Workspace, the result has been awesome and very much appreciated.Secondly, I and my entire team loved the user and team management features, the Docs sheet integration, and the ability to collaborate, which was also excellent.Finally, the ability to integrate emails from other providers, add them to your workspace, and send them from your one account is also great, and the ability to create simple email aliases is awesome.

Cons

Some of the implementation and integration are technical, one will need to be technical and understand certain maneuvers to be able to integrate some features, such as integrating your domain to Google Workspace with DKIM and SPIF Setup. This can be simplified, and I don't ever see a rival to Google Workspace.

Alternatives Considered

Microsoft Outlook, Zoho CRM, Slack and Microsoft 365

Reasons for Choosing Google Workspace

Google Workspace seems to have everything I need in one place without getting additional products to compensate for the lack of features I need.

Switched From

Slack and Mailchimp

Reasons for Switching to Google Workspace

Google Workspace seems to have everything I need in one place without getting additional products to compensate for the lack of features I need.

Pros

I've been using Google Workspace for more than 15 year now, since it was free. I love how it integrates all the ecosystem of applications to make the daily office labor a lot more intuitive and straight forward.

Cons

One of the applications that I use more often is Drive, because all the time my clients send me multimedia files (images, audios and videos), with changes between revisions and approval. Sadly, since a time to now, the real time synchronization of folders in Drive doesn't work at all. No matter the platform or the device, it synchronizes some files, but don't another ones. Sometimes it duplicates some random file, o even doesn't show a file in a given device, but in the others. It's a real mess.

Alternatives Considered

OneDrive

Reasons for Switching to Google Workspace

As mentioned before, we took the decision to switch to OneDrive for file sharing because the synchronization feature is not reliable in Drive. It's a pity.

Pros

End-users can quickly adopt and deploy it, as it is similar to the free Gmail service.

Cons

The dependency on an internet connection.The lack of desktop tools.he limited features in some apps.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

Replacing the on-prem solution into a cloud-based one.

Switched From

Microsoft Exchange

Reasons for Switching to Google Workspace

In 2013, Google was considered the most powerful company in the world.

Pros

G Suite has been a tremendous help to my small business. It's integration of professional email, storage, and productivity tools has been a money and time saver, allowing me to quickly create an online presence. The rates for services are a great value, and include a wide array of versatile and useful applications for both technology products and publication/content management products.

Cons

The main issue I have with G Suite is more my lack of immediate skill in G Suite administration. This has not impacted many things negatively, but only produced some small annoyances. As a small business owner, I'm both user and administrator. Some settings on the administration side have proven difficult to figure out, even with Google's forums and instructions. This has slightly impacted the ease of use of Google products that I did not previously have any issues with, such as Google Maps. For example, using my professional account purchase through G Suite I've been unable to activate some features of Navigation on my Andriod phone, effectively turning off the ability to save addresses. Every time I've thought I addressed the issue, it reverts to the previous state. Not having customer support to contact has left me a bit frustrated with the professional version vs. the features I'm able to make use of as a private user. However, this is also a bit of a side-effect of me being my own administrator - user error or user inability is almost always the fault of the user - I can own that.

Pros

Yes, I love having all the required basic tools to run my business like emails, calendar, drive storage, docs and everything else. I could talk about all the obvious features everyone knows about G Suite but for me the value of G Suite for business goes beyond that.

Considering that running a business in 2019 almost always guaranteed that you will need to have an online presence of some sort, being on G Suite simplify a lot of the processes and required tools access needed to run your business online. Let me explain.

When running or starting a business, you need Google My Business Google Analytics, Google Webmaster, Google Ads, YouTube, Google Trends and on and on. Being on G Suite allows you to centralize all of those assets and access under your company to avoid having personal emails owning your assets which can bring issues when trying to linked them all. It also simplify how you manage your employees access to all those assets and platforms.

I could even add that there are so many platforms outside of Google cco-system uses Google Single Sign-in option that being on G Suite again simplify the account sign process.

Finally the ability to control and protect your company data using G Suite management platform is just awesome, sometime a bit of advanced knowledge is required but nothing that can't be understood in Google's the support section.

Cons

Not that much, it's easy to setup , however, it can get a bit complicated for new users to setup advanced features. But again the support section is very detailed.

Pros

When I came in to a new company, I inherited "Google Apps" as our platform. I had been accustomed to the Exchange Server world for email, Sharepoint for files, and was neck-deep in the Microsoft ecosystem in my past experience. When coming in to Google Apps (later rebranded as G Suite), I was a bit uneasy but the unfamiliarity was quickly overcome by the ease of use of Google's tools.

One of the things I appreciate most about G Suite is that you never have to worry about the integrity of your data. You know your server's hard drive is never going to crash and bring you down for days at a time. You know you're not going to have to deal with lengthy outages because one upstream provider has gone down. Google is just reliable. It's rock solid, and it just works.

Cons

I think the #1 issue I don't like about G Suite is Gmail's "labels" paradigm. Yes, they offer IMAP, which allows you to mostly adhere to the "folders" model, but "labels" are not exactly the same and understanding the differences can be confusing at first. Also, I prefer to work through an email client rather than through web mail. There are a few programs out there that handle the "labels" implementation well, but many do not, so your choices for email clients become limited. Other than that, I really can't complain about the tools that G Suite offers, nor the price. It's affordable and reliable.

Pros

Ease of use, almost everything is intuitive.
Customizable content on your mailbox (tags, folders, mail rules, models and more).
All tools you may need (Drive, Docs, Sheets, Slides, Calendar, Meet) and they're easily shareable, extremely necessary in times like these were almost everyone is working from home.
Marketplace has extensions for almost every need or tools you use.

Cons

It should have clearer, more specific and easier to find documentation. Sometimes you may think that some resource don't exist, but, it was there all the time.
Most models should fit everyone, however, sometimes you'll need to customize from an existent model to make something more specific.

Pros

With Google Workspace you are getting quality and quantity.You get Gmail,chat,meet,Calendar,Drive (for storage )Docs,Sheets,Slides,Forms and there is a site to do collaberations with other members of your group as well as a vault to use between your collaberators.Its fully facilitated so you can take it where ever you go and use it in real time and send Emails to anyone anywhere in the world.You can get unlimited data,as well as data storage.I love that it has security features and workspace integrations.It can be used by anyone for any reason.It is a great source for teachers and students to keep in touch,as well as parents who's child is sick and needs to keep up with his or her school work it's a graet feature to have set up with a teacher,it makes a big difference in your childs grades because what they are suppose to know,you know as well.I keep track of everything in my calendar and have alerts sent to me,so I do not miss any deadlines.I am very empressed with how well this works for me and I am able to incorporate my childs school life into my own,so I dont miss out.It is very user friendly and easy to share files.

Cons

To be able to use the collaboration tools each recipient must be a google account holder,which is not hard to do,but it depends on the recipients abilities and what system they embrace.As for your childs school work,there is no desktop for productivity and there are less document task features.This workspace is just serving the basic functions,they do not have advanced features like you would find on microsoft 360 ,So if you work on design projects the upgrades can get expensive.I find it is not suited for a large buisness,so another program is needed.

Pros

What I liked most about Google Workspace was undoubtedly the real-time collaboration tools it offers. Thanks to simultaneous editors like Google Docs, Google Sheets, and Google Slides, I was able to work very efficiently with my teammates no matter where we were. THIS made the remote workflow much easier. Additionally, having built-in video calling and chat capabilities through Google Meet and Google Chat greatly streamlined communication and reduced response times. The ability to sync files in Google Drive and keep changes versioned was also a great help for developing projects together without data conflicts

Cons

What I liked least were some occasional compatibility errors with third-party tools. On certain occasions I had problems opening or editing files from other applications due to format incompatibilities. I also missed greater integration with some solutions that we use internally for planning and task management. This sometimes made it difficult to unify information across the entire productivity ecosystem

Pros

Very good workspace to access all your emails through also it allows you to access many emails weather it is business email or personal email.
It takes only 1 sec to receive the email so it is very helpful when you are receiving urgent business email.
It also have translation when you get email with other language that you cant understand .
It also has a very high security system which prevent anyone from accessing your email through another device.
I strongly recommend you to use Google Workspace

Cons

In my opinion, there is no a serious big problem in google workspace, but sometimes in the android application it doesn't push notifications,
its only sometimes.

Pros

I really appreciate how all the tools within Google Workspace work together seamlessly. Gmail, Google Calendar, Drive, Docs, Sheets, and Meet—everything is interconnected, which makes collaboration across teams incredibly smooth. The real-time editing and commenting features in Google Docs and Sheets are a huge plus, especially when working on projects with multiple contributors. You never have to worry about version control since everything updates instantly, and the integration with Google Drive for cloud storage means I can access my work from anywhere, on any device. Plus, the ability to schedule meetings through Google Calendar and then jump directly into Google Meet with a single click is a major convenience.

Cons

While the overall experience is great, there are a few small frustrations. For example, switching between multiple Google accounts(personal and work) isn’t always as smooth as I’d like—it can get confusing, and sometimes I find myself accidentally in the wrong account. Also, while Google Docs and Sheets are great for most purposes, they don’t have all the advanced features that other desktop-based applications(like Microsoft Excel) offer. There are occasional hiccups when working offline as well; syncing can be slow or glitchy at times, which can be inconvenient if you're trying to work without an internet connection.