User Reviews Overview
About Google Workspace
Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features...
Learn moreAll Google Workspace Reviews Apply filters
Browse Google Workspace Reviews
All Google Workspace Reviews Apply filters

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Google Workspace Friend or Foe?
My overall experience with Google Workspace Is a pleasant one. Especially the ease of use to create emails and to bring other team members on task. I also like the access of the Google apps, the Google Store, and the Google Market I feel that those Integrations are smooth
Pros
One of my favorite features about Google workspace was the ability to easily create other emails for other members on your team. You have a lot of control Of the permissions that you assigned to your teammates in addition to the easy integration of other Google applications at your fingertips. Teammates could also create other email accounts for new teammates. The main administrator would not always have to be in the office creating other emails for new team members so this saved a lot of time!
Cons
Whenever I needed to switch between different Administration profiles and different security passwords It was a bit troublesome and it was not that user friendly. In fact it is a bit clunky and I feel that it should be an easier experience. I feel that the double triple security measures that Google uses for passwords between accounts and its users is way over the top. There have been times where I've been asked for my state ID when the password was correct! These kinds of methods slow things down a lot amongst the administrators and staff when we're trying to get projects done. They have to find another way to implement security that does not make the user feel overwhelmed yet it is efficient enough to keep hackers out.
Reasons for Switching to Google Workspace
Google workspace products are more intuitive, more developed, and easier to work with.- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Simplify your work with Google Workspace.
Pros
The best thing about Google Workspace is its simplicity. It allows users to have everything in one place with its easy access to all Google Apps combing collaboration, organization, communication and productivity. The best thing is that it has a version for Education that is offered generously free of charge to institutions.
Cons
I love Google Workspace because it has made my job easier as an education leader. It would be great if the format of the documents in Google Docs remains the same when downloaded as it changes in some instances.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Getting charged for no service
It sucked! Navigation was circular, I spent hours trying to sign a BAA, with no success.
Pros
When it worked, it was easy to access the drive.
Cons
It was discontinued after the trial period, although I am still being charged for the service I don't have. There is no way to contact customer service, so my only recourse is to challenge the charge on my card each time it comes up.
Top Google Workspace Alternatives
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Reliable workhorse products
In all, it's positive; I rely on these tools every day for writing, project management, collaboration and creativity.
Pros
The inbox is relatively intuitive and can be adapted to fit your brand/web domain; it's Gmail with your professional branding. You also get Drive, Meet, Google Docs and a few other apps.
I rely on Google Calendar to stay organized with client meetings, conference calls, appointments, etc. Although I use a Mac, it generally integrates well with my computer and software. The automated tools are helpful; the calendar invite system is fairly easy to use.
Google Docs are better, in my opinion, than the competitor products because they're so intuitive and it's easy to invite collaborators.
Cons
Some of the admin dashboards are less intuitive and hide key account settings. I often have to search 'how do I change X setting in Google Workspace?" because it's not readily apparent in the console.
Alternatives Considered
Microsoft 365Reasons for Choosing Google Workspace
Google Workspace became a popular alternative just as cloud-based software was starting to take off in the mainstream. All my clients were using Google Workspace so I quickly switched too.Switched From
Microsoft 365Reasons for Switching to Google Workspace
At the time, Google Workspace was easier to use and had free/low cost use options while Microsoft 365 only had paid options.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Google Workspace works for us.
It fits our company's needs to be able to communicate with each other and our clients. It allows us to store and share necessary information, share our calendars, and integrates key apps or software that we need into it.
Pros
Google Workspace fits our company perfectly! It includes all of the critical apps and tools we need for our operations.
Cons
Its not very simple for non-technical people to set up security features.
Alternatives Considered
Microsoft 365Reasons for Switching to Google Workspace
It was less expensive and easier to work with. It also allowed us to integrate key software and apps we use into it.- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
good experience overall
is good, it can become better but is the best in the market right now
Pros
that is everything conected, and now that they have the tasks window is super easy to manage the daily agenda.
Cons
the worst thing is when someone sends you a microsoft 365 document, it usually fails to mantain the correct format.
Alternatives Considered
Microsoft 365Reasons for Choosing Google Workspace
I started a new job in another company that was using workspaceSwitched From
Microsoft OutlookReasons for Switching to Google Workspace
the team was already used to google workspace- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Web based productivity apps at their best
I am more productive in Workspace than I would be using any other productivity tools
Pros
Honestly no other web based office apps product even comes close
Cons
It keeps you within the Google ecosystem
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Intuitive One Stop Shop
Pros
It’s a one stop shop for running a virtual business that allows me to collaborate with my team. As a non Microsoft company, it’s perfect for us.
Cons
I wish Google Forms was a little more sleek. And I wish that google Meet was a little more robust.
Alternatives Considered
OneDriveReasons for Choosing Google Workspace
Collaboration was limited, couldn’t get the online system to work. Also, we were already paying for our gmail addresses so it just made senseSwitched From
Microsoft 365Reasons for Switching to Google Workspace
ease of use, familiarity with product, easy to onboard and don’t need to train on how to use- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
A Seamless System of Apps
My experience has been so positive I can't imagine doing business without it.
Pros
I love that all the google apps work together to form a seamless working environment.
Cons
Sometime the apps lag and are slow to load.

- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
It is a great tool but not everyone understands how to use it correctly
It is a great tool but not everyone understands how to use it correctly
Pros
Works well in Chrome and emulates Microsoft Office well.
Cons
Not everyone likes it when the Documents are sent because they do not use Workspace
Reasons for Switching to Google Workspace
I was already using Gmail and it seemed a great idea to implement
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Google Workspace Offers Value
My overall experience with Google Workspace has been excellent. The seamless integration of Drive for file management, flexible calendar features, and effortless team sharing make collaboration efficient and organized. Whether working remotely or on-site, it’s easy to keep everything in sync, ensuring smooth communication and productivity across the team. A powerful tool for collaboration.
Pros
Google Workspace offers a seamless suite of productivity tools that make collaboration easy and efficient. Real-time editing in Docs, Sheets, and Slides allows teams to work together from anywhere. The integration with Gmail, Calendar, and Drive ensures smooth communication and file management. Its cloud-based accessibility and strong security features make it ideal for remote and on-site teams alike.
Cons
Google Workspace removes some beta programs that we utilize, and occasional syncing issues can disrupt real-time collaboration.
Alternatives Considered
Microsoft 365Reasons for Choosing Google Workspace
File sharing and cloud storage were easier to utilize.Switched From
Microsoft 365Reasons for Switching to Google Workspace
Better online tools and easier to use programs that were more reliable.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
GOOGLE WORKSPACE - ALL YOU NEED IN ONE WORKSPACE
My experience is really good. I use it in my company and also for personal use and it is really complete solution.
Pros
The possibility to share documents, sheets and files across organization and friends
Cons
There is no client versione for collaborations tools such as word, excel and so on. I mean that the web version is not easy to use compared to microsft tools. However Googlw apps are widely available on all the devices and also are integrated with the gmail account.
- Industry: Accounting
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Efficient and Collaborative: Ideal for Both Large Teams and Solo Users
Overall, Google Workspace has been a powerful, streamlined tool that supports efficient workflows for both large teams and solo operations. In a corporate environment, it fosters easy collaboration across teams and geographies.
As a solo founder, it’s a one-stop shop for handling emails, documents, and video meetings—saving time by keeping everything centralised. While some features could improve, like better handling of large data files or more flexible design options, Google Workspace remains versatile and reliable.
Pros
Firstly from the perspective of working in a large international corporate, what stands out the most is its real-time collaboration tools, especially Google Docs and Google Sheets, which allow multiple users to edit simultaneously with visible, instant updates. In a large corporate setting, this eliminates the need for extensive email chains and enables team comments and tagging, making feedback cycles much quicker. Additionally, Google Drive’s shared drives simplify file organisation across departments, allowing easy access control for large teams. I also appreciate Google Calendar's ease of use, particularly when managing multiple diaries with stakeholders overseas - the ability to quickly adjust meetings to suit different timezones is invaluable. Google Keep has also been extremely useful in managing to-do lists for multiple clients.
Also as a solo founder, Gmail’s integration with Google Calendar is invaluable, with features like smart scheduling, email reminders, and access to Google Meet. This makes it easy to manage everything in one ecosystem, keeping tasks organised without needing multiple platforms.
Cons
Oftentimes, Google Sheets can slow down with large datasets, especially compared to more robust data tools like Excel, making it challenging for teams handling heavy data. Some limitations in offline functionality can also be frustrating, as it requires reliable internet to maximise productivity.
For a solo user, the cost can feel high for just one person, especially if only basic tools are used. There’s also a limited range of design customisation in Google Slides, which can sometimes be restrictive for branding needs.
Alternatives Considered
Microsoft 365Reasons for Switching to Google Workspace
As a solo founder, the integration of Gmail with tools like Google Calendar, Google Meet, and Google Drive created an efficient ecosystem that supports everything from document management to client meetings in one place. The mobile-friendly experience was another deciding factor, enabling work from anywhere. I read a lot of reviews and concluded that Google was superior.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Very Happy Overall
This has been a great addition to our company. The included storage space is great for a small business, and it makes sharing inspection reports and videos with clients a breeze.
Pros
The reliability. We began when alternate email providers and they just weren't cutting it.
Cons
It is a bit pricier than other options for sure.
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Hassle free comes at a cost, and a couple of gotchas.
Overall experience is positive, but the second I get a similar eco-system elsewhere for cheaper, I wouldn't hesitate much.
Pros
The ecoysystem. Everything just works. I have had issues with OneDrive randomly ending file access and team members complaining that the file isn't accessible, however this is not the case with Workspace. It comes with quite a lot of features out of the box to help you run your business, and on top of which, if you are savvy enough with scripting, you can almost run basic, non-TOS breaking transactional emails (think reminders, alerts etc).
Cons
I think it is quite expensive for the price. A major negative is that Google neglects their Workspace customers and gives them a degrading experience if you own Google devices. Many features aren't compatible as opposed to having a regular gmail account and they still haven't addressed this despite being a user for over 12 years.
Alternatives Considered
Zoho MailReasons for Switching to Google Workspace
It was free when I first signed up when it was called GSuite.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Crucial for Online Enterprises
I’ve been using Google Workspace since it was G Suite, and I have nothing but praise for it. I recommend it to everyone. I use Sheets, Slides, Docs, Drive, Email, Calendar, and Agenda. Everything works in real-time, allowing for easy sharing with my team and selected external collaborators. It's all very user-friendly and straightforward.
Pros
It provides everything I need to manage my key daily tasks. I use Sheets, Slides, Docs, Drive, Email, Calendar, and Agenda. Everything operates in real-time, allowing for easy sharing with my team and selected external contacts.
Cons
It's tough to pinpoint what I like least since I use almost everything daily. If I had to mention something, I would suggest adding an option to create a custom login page for emails, like webmail.yourdomain.com, which would direct to a tailored login screen instead of going straight to Gmail. That's the only change I would make; everything else works great.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Google workspace - worth it
Overall, good. we use the calendar together, too, and it works so well. We can simultaneously schedule things and not get mixed up because it’s really easy to use.
I’ve been using Drive for a very long time and that’s been pretty smooth from computer to computer, too.
Pros
It’s pretty easy to navigate, for one thing.
The best part, for me, is Google Docs.
My wife and I work together and I love how I can write in a document and she can edit it in real time for me while I’m in my office and she’s in here’s. We use it for interview write-ups. I make my his notes and she edits them for me.
Cons
Using Docs as another example, it doesn’t edit super well. I’m finding myself having to capitalize proper nouns all the time, which wastes a lot of time. It also can’t figure out how to autocorrect super simple words, which is weird.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
All your work tools at same place
I like the facilitation Google workspace provides me by putting together all the necessary tools, which I need to use on a daily basis, at the same place. This saves ample amount of time and makes me more productive.
Pros
I like the thing that I am still a part of the same ecosystem when I switch from document processing to spreadsheet work or Jamboard or email.
Cons
Sometimes it becomes a little dull and boring to see the same features as a common elements across the different tools.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Great for Teamwork, Just a Couple of Little Hiccups
Honestly, I’ve had a really good experience with Google Workspace. It’s easy to use, makes working with others super simple, and keeps everything in one place so I can get to it from anywhere. There’s been a few little hiccups, like figuring out the permissions sometimes, but overall, it’s a solid tool that just helps me get stuff done.
Pros
I love how easy Google Workspace makes it to collaborate in real time. Having everything organized and accessible from anywhere really keeps teamwork smooth and efficient!
Cons
I sometimes found it a bit frustrating to manage all the sharing settings in Google Workspace—especially when working on a bunch of projects at once. It could feel a little clunky.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Such a great work space for productivity and internal communications
Overall, I have an extremely positive experience with Google Workspace. Its simple, has many useful features, all the separate applications work together very well.
Pros
I love how integrated each component of the workspace is. It all functions so easily together and makes it very simple to share things with colleagues.
Cons
My least favourite thing is that sometimes even though I've given someone access to a worksheet, they don't automatically get access to links in that sheet. I'm sure there's a way to change this, but if there is it's not simple enough
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Essential for Seamless Collaboration
Overall, Google Workspace is essential for any team. Its cloud-based apps made file sharing and collaboration easy, and it kept our team organized and on track, despite the occasional navigation challenge.
Pros
Google Workspace made collaboration seamless, especially with Docs, Sheets, and Drive. Sharing files, tracking edits in real-time, and collaborating on projects was effortless and efficient.
Cons
The interface can feel cluttered at times, especially with numerous files and apps open. It occasionally takes a few extra steps to find or organize information when managing larger projects.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Google Workspace experience from a daily user.
Overall my experience with Google Workspace has been a very positive one, and I wouldn't hestitate reccomending to others. The tools Google Workspace provides has improved my indiviual and team productivity and we will continue using this product in the future.
Pros
For me the highlight of Google Workspace is having everything in one place - email, calendar, meetings, docs, and sheets I all use on a daily basis and it's very helpful to have them all in one place.
Cons
Only major con is that the formatting of microsoft documents is not always so smooth and can cause small issues when dealing with external clients. Apart from that, I think it would be nice to improve on the chat feature to add one more central function to Google Workspace.
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Great for collaboration in remote teams
Fantastic. I'd quickly recommend and/or use Google Workspace in other settings.
Pros
I love all the google products and how easy it is to share between users and/or devices. It's great to have a hub where I can control business email/users, domains, etc., and the collaboration options are fantastic. I've used google workspace and its tools with remote teams and love it.
Cons
Google is so big that it gets a bit bloated. It isn't a dealbreaker, but sometimes I have to click for a while to find a setting or option I don't use often.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Positive Review for Google workspace
My overall experience is excellent. I can say that Google Workspace is an excellent choice for anyone looking for a reliable, all-in-one productivity suite. It’s user-friendly, enhances teamwork, and offers great value for its price.
Pros
It is easy to use and I can use it in all my devices. Teamwork is very easy with it and to share files are very convenient. It has many tools to work. Putting in a nutshell, I can say that with Google Workspace, i dont need any other application to work with.
Cons
I cannot use it without internet, even I can't see my files. Entry storage is very less and i have to buy storage to keep my data stored.

- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
A colloborative powerhouse with room for development
High level streamlined productivity and user friendly interface with reliable security. It also satisfies wide accessibility
Pros
Google chat, google docs, google meet, google forms and so on are my everyday usable platforms and also i use a lot in google drive to save up my stuff. How could I deny that its a great asset to a individual who uses internet on a regular basis. Its seamsless collaboration features are playing a great interest.
Cons
Storage limitations are of the most barrier that I come accross. Subscription prices are expensive which is not appealing.