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description: Review of monday CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: monday CRM | Reviews, Pricing & Demos - SoftwareAdvice AU
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# monday CRM

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> monday CRM is a sales platform that helps businesses streamline sales cycle. The platform caters to a range of industries, such as real estate, software and IT services, media and communications, manufacturing, financial services, consumer goods, and healthcare services.&#10;&#10;The platform offers advanced AI capabilities to boost sales team productivity. It can automatically generate tasks, compose and rephrase emails, create content, and build complex formulas without the need for development help. The platform is also highly customizable, allowing users to tailor the sales pipeline to the unique workflow by editing deal stages, adding columns, and managing multiple pipelines simultaneously.&#10;&#10;monday CRM provides one-click automations for repetitive sales tasks, such as lead assignment, setting reminders, and email tracking. The platform also integrates with various business tools, bringing essential data and processes into one centralized platform. Additionally, the mobile app enables users to manage the sales pipeline on-the-go, with features, including logging calls, checking reports, and adding new activities.
> 
> Verdict: Rated **4.7/5** by 453 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 453 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: monday.com
- **Location**: Tel Aviv, Israel
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 12.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy and 19 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Client Tracking
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Content Management
- Customer Database
- Customer Engagement
- Customer History

## Integrations (26 total)

- 7pace Timetracker
- Aircall
- BigPicture
- Dropbox Business
- Facebook Business Suite
- Gmail
- Google Calendar
- Google Drive
- HubSpot CRM
- LinkedIn for Business
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- Miro
- OneDrive

... and 11 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)

## Related Categories

- [AI Sales Assistant Software](https://www.softwareadvice.com.au/directory/4614/ai-sales-assistant/software)
- [Nonprofit CRM Software](https://www.softwareadvice.com.au/directory/4788/nonprofit-crm-software/software)
- [Customer Reference Management Software](https://www.softwareadvice.com.au/directory/4211/customer-reference-management/software)
- [Real Estate CRM Software](https://www.softwareadvice.com.au/directory/338/real-estate-crm/software)
- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
2. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4451 reviews)
3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://www.softwareadvice.com.au/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
5. [Kylas Sales CRM](https://www.softwareadvice.com.au/software/216694/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Still loving it" — 5.0/5

> **Hannah** | *23 March 2026* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: It has transformed our tracking of bookings and prospects as a small company it isn't too big. Access to data and to change how data is displayed is really helpful.
> 
> **Cons**: Ww would love to upgrade to pro, the cost difference and the need for more seats if we did is prohibitive.
> 
> Easy to use and easy to export from is brilliant. I often use it to export into excel. However, to be able to export in .csv so that we can use it in Google would be good too.

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### "Monday saved the Day\!" — 5.0/5

> **Jenn** | *30 July 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The ease to set up and the workflow management of the CRM is very user friendly. It’s super easy to set up automations and any question I had I could do a quick Google search and an easy to follow tutorial was available.
> 
> **Cons**: Limitations with automations as well as being forced to buy capabilities through 3rd party integrations. Although mi day is very well pricing and we absolutely are getting the best value for our money, there are requirements to level up plan subscriptions in order to get all the needed benefits for the platform. Well worth it\!
> 
> Overall, I enjoy monday because of the ease of use, but also the general capabilities for a small business make it an efficient and. Way effective means to quickly set up my organization. Prior to setting up the CRM for our team, they were using spreadsheets and making lists to organize their clients and leads. In less than a week I was able to set up the system and implement a fully automated system for deal management.

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### "I love using monday Sales CRM\!" — 5.0/5

> **Regina Sophia** | *5 September 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I like that it's user friendly and that every update can be reflected to the dashboard. We don't have to create our own reports
> 
> **Cons**: Data import could be improved especially bulk imports
> 
> Our sales reporting have become easier since we used monday.com sales crm\! Our \[sensitive content hidden\] loved it

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### "Good with some limitations" — 3.0/5

> **Taylor** | *2 February 2026* | Entertainment | Recommendation rating: 6.0/10
> 
> **Pros**: Monday.com has been super great to use as a CRM for our sales team, as well as tracking all customer needs that are assigned to various teams/team members.
> 
> **Cons**: Monday CRM isn't a real CRM, it's good for smaller teams, and being able to start in a CRM, but it doesn't really track ALL emails.
> 
> It's been overall good, a solid 7.5/10 experience - Our team is super technically adept, so we were able to get into the weeds and do some automation.

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### "It’s a powerful tool" — 5.0/5

> **Marcelo** | *29 July 2025* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow. I use it every day to manage project timelines, task tracking, and internal coordination, and it also plays a key role in supporting our marketing operations. The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on execution.
> 
> **Cons**: When multiple team members are working on the same board at the same time, I still notice some minor instability or slowdowns. Since I manage large teams, this happens relatively often and can affect productivity during peak collaboration times.
> 
> It’s a powerful tool that has become essential to my daily operations. I’ll definitely continue using it and recommending it to all my clients. monday CRM brings structure, visibility, and flexibility to our workflow in a way that few other platforms can.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/348745/monday-sales-crm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/348745/monday-sales-crm> |
| en | <https://www.softwareadvice.com/marketing/monday-crm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/348745/monday-sales-crm> |
| en-GB | <https://www.softwareadvice.co.uk/software/348745/monday-sales-crm> |
| en-IE | <https://www.softwareadvice.ie/software/348745/monday-sales-crm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/348745/monday-sales-crm> |
| fr | <https://www.softwareadvice.fr/software/348745/monday-sales-crm> |

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