CalAmp Reviews

Pros

The ability to update firmwares and config using batch updates and having realtime information about update progress is great!

Cons

Migration from PULS is cumbersome. It should have been transparent to the user, you should have made it a drop-in replacement process.

Alternatives Considered

Fleet.NET

Reasons for Switching to CalAmp

CANBus extensive supportPEG enginePULS management platform

Pros

GPS and route tracking are accurate at all times.

Cons

When it comes to geo-graphing/geo-fencing, there aren't very clear instructions on how to use those features and reasons for use/benefits.

Alternatives Considered

Samsara

Reasons for Switching to CalAmp

More cost effective and reliable software with many hidden features that video trailers should be released showing clear instructions and proper use of the features provided.

Pros

The ability to intargrate with our software system so we have everything on one screen. We can see when cars arrive and leave each Job.

Cons

Your support and sales department (if you have one)

Alternatives Considered

Geotab

Reasons for Switching to CalAmp

At the time 5+ years ago (the company that you bought out) could upload stops to Garmin units giving our drivers turn by turn directions. Also connected out our Customer Service sofware.

Pros

easy to use and navigate when using the devices in each truck

Cons

at first it took some time to understand but once you got the hang of it, very easy.

Pros

The ability of scripting and allowing you to control all aspects of the software from Sleeping to Tracking Intervals allows you to create a near perfect product.

Cons

With the ability of scripting comes complexity. There was a very large ramp up time of many months for us to learn everything. Even something as straightforward as communicating with the unit via Terminal took a long time to get the basics of (basically, you either have EVERYTHING correct in your setup with wires, ports, etc or you get no response back).

Pros

- Despite the fact the APIs do not provide real-time feedback for collision, they are able to provide a minimum level of information about collisions.- OTA Operations used to work great

Cons

- OTA operations with the devices are not reliable.- Crashboxx solution has no APIs to support basic SaaS operations (billing, activating, deactivating, real-time feedback)- Crashboxx solution takes up to 7 days to confirm a collision (which is absurd in a real-time situation)- It is not possible to use Crashboxx with other features from the platform (such as motionlog)

Pros

The PULS software allows us to control and monitor devices better than any other devices and it is critical for the best customer service across the board.

Cons

We really need, bulk scripting, a big fix on pg2 control and loading of those pg2 scripts. We need to have bulk loading and pulling scripts.The timer on CRC or 'sign script' needs to be reduced.

Pros

Great devices (TTU2830) for powered equipment that give GPS location and calculated equipment hours to our customers.

Cons

Nothing we really don't like except the CalAmp TTU2830 is a powered device with back-up battery. Not always applicable for every customer application.

Pros

Usually, all Calamp products are nice. I have been using live tracking devices, fleet management, TTU hardware, BMW products.Products are easy to use and very much inclined to all safety measures. Report theft and maintain of it. Engine value check as well

Cons

Performance can be better in terms of lots of users and devices.

Pros

I've used CalAmp Software - PULS, for now closed to 4 years, and throughout that time I can honestly say that they have made it easy for us to manage all Firmware/Builds/Version easily for all of our Hardware Products, all in an all-in-one software management tool!

Cons

The complexity to make 'bulk' changes to all devices/hardwares.

Pros

Easy to access and shows overview of all my assets

Cons

Can't think of much in the negatives category

Pros

It was a good way to keep control of all of our devices in one platform

Cons

It is not very friendly to navigate. One must really know what to do and how to, otherwise it can affect entire fleets

Pros

The new website has a clean new look. I feel that it is sometimes a maze to find what you are looking for.

Cons

The reports are flaky and don't match real world reporting. When running certain reports i need quarterly data. The reports alerts that i can only use 30 days at a time. When i schedule reports for end of the month, they sometimes come out, sometimes don't.GPS sometimes bounces from our area clear across the country completely throwing off the reports. There needs to be some sort of catch for erroneous GPS points.

Pros

Wide compatibility, updated servicing website is multitudes better and makes fleet management of calamp devices easy.

Cons

Too many issues recently with odometer support on fairly normal vehicles. Need faster integration with new vehicles.

Pros

Being able to overlay Cal/Amp with out Cityworks maps to aid it dispatching

Cons

Nothing at this time, all of the features work properly

Pros

Definitely user friendly the features this program has are great.

Cons

Not always accurate sometimes the real time location is not accurate

Pros

GPS is the most impactful feature for our division.

Cons

Although we have many features on our software its difficult to understand all that's there and how to utilize it.

Pros

The devices work well and seem to be robust. The PEG interface is good in that it allows some local processing, but limited in what you can do.

Cons

it would be good to be able to write custom local software on the device, to reduce the volume of data sent over the air. It appears that there is a trend to go along tha direction with thier products, but it is still limited to thier peg, or peg2 interface. The change from PULS to DM-CTC has not been good. The DM-CTC platform obviosly is still not fully developed and misses some of the basic functionality that PULS had. Customer support in australia is poor, with questions first going to a local distributor and then passed to a support center in the usa. responses can take days, and are often just left unanswered. Direct contact to calamp for support does reduce the not normaly provide better results.

Pros

This product has many easy to use functions. It has great reliability and support.

Cons

Sometimes there is a lag in response time when doing a search.I would like a longer time period range on reports.

Pros

Able to see where a vehicle is at all time, speed, directions.

Cons

Hard to learn at first until you get use to it.

Pros

Overall the CTC is a better look and a more comprehensive feel than PULS, but needs work

Cons

jobs need to be assigned for everythingyou can't copy/paste a large amount of devices at once to configure/update firmware, you have to search manually for each devicei have to click "load more" to see simple facts on each device like phone numbers or ICCID numbers

Pros

easy to use, very complete, very flexible to configure

Cons

sometimes I found some bugs during using

Pros

The old software was better. Did not like

Cons

Too slow. And maintenance program is not very user friendly

Pros

It gives me locations of my inspectors. I can see where they have been.

Cons

It doesn't show accurate placement at times. It doesn't update often.

Pros

You can trust the brand and they have a solid support staff that is always willing to help

Cons

It really isn't a Calamp issue necessarily but the lead time on units can be tough at times if you are caught off guard.