User Reviews Overview
About HoneyBook
HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. Use one platform to see what’s happening with all projects....
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- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Professional signature in minutes!
Overall my experience was really good. Very easy to use and the app and website are fantastic!
Pros
I really enjoyed the amount of creativity you can use to create your signature. They offer a free trial which is worth giving it a shot. The template choices even on the free version are great! Its super easy to use also. The signature makes personal and businesses emails feel put together!
Cons
Cuatomer service was a little slow responding to a question i had.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Must see > if you need it, they have it!
I loved the articles and it definitely helped me determine what I did need. I was a little overwhelmed though. With that said, I was just a beginning business so I wasn't even sure what I needed. For what was there it was fantastic.
Pros
Honeybook is very dynamic. If you need it, it is most likely included.
Cons
It became a little overwhelming when I was starting my business. It offered more than I needed. (good problem to have!)
Alternatives Considered
SetmoreReasons for Switching to HoneyBook
I didn't. I used Honeybook up until my free trial was over. It was just too expensive for my start up. With that said - it is worth the investment. You definitely get what you pay for.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Good for small teams
It was good overall for client-facing work, but I couldn't handle what I needed for task delegation.
Pros
It was easy to use honeybook as a new business owner
Cons
It didn't have the features I needed for the internal side of things when delegating to other contractors or staff
Alternatives Considered
AsanaReasons for Switching to HoneyBook
I chose honeybook because it looked like it would work for everything I needed. I have since moved on to different software.Top HoneyBook Alternatives
- Industry: Design
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Honey Could Be Sweeter
It's good for the user that wants everytning in one place and doesnt need to customize much. It has potential and room to contend with others down the road.
Pros
Simple at times and easy to navigate once you get used to things.
Cons
Customization was very limitrd. Not being able to add a designed invoice was a deal breaker for me.
Reasons for Switching to HoneyBook
Cheaper option and looked intuitive, yet simple.- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Arranges financial claims workflow, documented records, standardized forms
Pros
HoneyBook ensures credibility for all parties involved in the invoice. It enables us to create digital invoice forms and link them to customer records and email with ease. I liked its ability to track the invoice from sending to payment, as it documents all of that in the records with date and time efficiently.
Cons
There are not many negatives to HoneyBook, all the tools are easy to use, records are always up to date, notifications are excellent and all transactions are documented efficiently.

- Industry: Entertainment
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
no recommend it...
I would not recommend it to others because other websites offer the same program with better options
Pros
It will be great for those who have their own coaching business to let clients book their spots.
Cons
It’s not as good for booking group classes for clients compared to other websites. I will use the other website is set more...
- Industry: Design
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Honeybook is the perfect CRM tool for your design business!
My overall experience with Honeybook has been great! It is such a life-saver for my business for so many parts of my client processes.
Pros
Honeybook has a lot of Pros in my opinion. I love how easy it is to customize all of my client templates. I can easily brand my proposals, invoices, contracts, client portals, etc. My clients get a seamless, branded experience from inquiry to booked!
Cons
There really isn't anything that I don't like about Honeybook.
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Honeybook is the BOMB
My overall experience with HoneyBook was pleasant.
Pros
What I liked most most about is was it is easy to use.
Cons
What I liked least about it was the price.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Time Management made easy!
Pros
I like the consistent updates and the ability to collaborate with peers.
Cons
I wish it was easier to integrate with other software.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
HoneyBook an amazing product!
Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for management of projects and customers.
Pros
I like the Streamlined Workflow and the Customizable Templates. Also the ability to pay directly through the App.
Cons
Price is pretty expensive for small businesses. There is no built-in time tracking.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
HONEYBOOK IS A DREAM!
I have fully enjoyed my experience in totality and remain a current client and user.
Pros
I love the ease with which I can confidently navigate the multiple features of Honeybook. I am not the most tech savvy but Honeybook makes it feel easy to me!
Cons
I had a bit of trouble acclimating to emailing within the platform but now I have adjusted and know how easy it can be! Sometimes the emails land in client's spam but only once in a while!
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Honeybook is Sweet!
Pros
I enjoyed this user friendly software. I was offered a seven day trial to see if it was a good fit for my company. Sending invoices was a breeze. One of my favorite features is being able to send crisp, professional looking proposals to possible business prospects. This feature alone helped take my business up a notch.
Cons
As compared to others, The payout speed for invoices takes close to a week as opposed to a couple of days with other software I have tried. Perhaps that will change in the future.

- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
If you would like to be charged for a questionable product use HoneyBook
Pros
If I could think of a pro I would add it. If you are looking to be overcharged and never refunded use this software.
Cons
No customer service. When they charge incorrectly you cannot reach them to get it corrected. Product was not impressive to start to have to deal with this billing issue.
Response from HoneyBook
Hey there! We're so sorry to hear about your frustrating experience so far with HoneyBook.
Our customer support team is actually available to all members via email and via live chat from directly inside of your account. They are also online and available to you 7 days a week to assist with any questions or issues.
HoneyBook also offers three tiers of membership so that you can find what works best for you and your budget. You can also select between monthly membership options and annual. You can change or cancel your membership at any time from inside your account and we offer a 60 day money back guarantee so if you need to cancel within those first 60 days, we can refund you in total.
If you ever experience a billing issue again, please know that our support team is always willing and able to assist you with this, along with any other issues or questions that might come up
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
My Experience Using HoneyBook
Pros
I like that HoneyBook offers project and contract management features
It is capable as a CRM software
It comes with amazing digital signature capabilities.
Cons
Considering how helpful HoneyBook has been, no complaints.
- Industry: Graphic Design
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Really love this Software
I really believe that honey Book had taking my business to the next step on becoming a professional business from sending professional invoices. Emails and creating a contact link was very pleasing.
Pros
Well, I really like about honey Book. It was very professional and easy to use
Cons
I didn’t like that the pricing system was very high, especially for startup businesses
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Zero 0
Cons
Hi,If you don't want to be scammed, you must stay away from HoneyBook.Don't waste your valuable time and business by using HoneyBook.I won't say much, just say that if you accept payment through Honeybook, the payment will not come to you.Thank you
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Honeybook Solutions
Pros
The contract features are vast and can be customized and create and save templates.
Cons
Honeybook doesn't let you use your own email address after configuration.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
HoneyBook is great!
Pros
What I loved the most of Honeybook was the scheduling was easy and processing payments and also the flexibility of customers paying online for services and products
Cons
Long term it just wasn't for me and my business
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
efficiency
Pros
thanks to this software, I am more and more efficient at work
Cons
I find it really expensive and it's not known to the general public.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Honey for the money
Pros
Invoicing I like the ability to easily invoice and send
Cons
Should be able to have more functionality
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
HoneyBook Review
Overall, my experience with HoneyBook was positive. The platform streamlined my client management processes and helped me stay organized and efficient. The ability to centralize all client interactions, from initial inquiry to final payment, in one place was a game-changer. The platform's user-friendly interface and customizable templates allowed me to create professional proposals and streamline my workflow. While the reporting and analytics capabilities were somewhat limited, the overall experience with HoneyBook was excellent, empowering me to deliver a seamless client experience and grow my business effectively.
Pros
One of the things I liked most about HoneyBook was its all-in-one platform for managing client interactions and business processes. The ability to streamline and automate tasks such as client communication, project management, invoicing, and contracts was incredibly valuable. The intuitive interface and customizable templates made it easy to create professional-looking proposals and streamline my workflow. Additionally, the collaborative features, such as the ability to share files and communicate with clients in real-time, enhanced the overall client experience.
Cons
While HoneyBook had many positive aspects, one thing I liked least was the limited reporting and analytics capabilities. The platform provided basic insights into my business metrics, such as income and project status, but I would have appreciated more in-depth reporting and analytics features. It would be beneficial to have access to more comprehensive data and visualizations to gain a deeper understanding of my business performance and make data-driven decisions.
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Most efficient book
Pros
One feature I appreciate is the safe online payment site, which gives my clients peace of mind and enables them to conveniently make purchases without worrying about security. An enormous amount of time was spared for me by the inclusion of thorough templates. It gives my clients all the information they require to move forward and even enables them to e-sign documents with ease.There is nothing about Honey Book that I truly despise. Every privately held company owner should use this platform, in my opinion. It is a transforming tool that takes the administration of your company to new heights, making it a crucial ally on your entrepreneurial journey.
Cons
There is virtually nothing about HoneyBook that I could ever say I don't like. HoneyBook has actually captured my heart. If I had one wish, it would be for a wider variety of design possibilities that are especially suited for producing compelling proposals and brochures. My love and admiration for HoneyBook, however, remain unwavering despite this nagging longing. Its extensive capabilities and user-friendly UI unquestionably improved my business operations to remarkable levels.
- Industry: Luxury Goods & Jewelry
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
An All in One Platform for Automatic Workflows
This is one of the best automatic workflow systems I have used. Perfect for maintaining contracts and setting up auto-billing. I love that it reminds you when you have new leads so that you remember to follow up. This is perfect for running my business.
Pros
This is a great tool for sending invoices, signing contracts, booking and scheduling appointments, tracking inquiries, managing projects, accepting payments, and sending forms. It is incredibly easy and fast to set up and use, this is a really powerful tool.
Cons
I have no complaints except that the proof reading capability could be enhanced in the platform and/or translation options available.
Switched From
PandaDoc- Industry: Photography
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Honeybook is a great system,but not for me!
While I like honeybook system it was not ideal for me
Pros
Being able to send contracts, estimates and manage my workflow all in one place.
Cons
Being able to navigate and the pricing per month.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Honeybook Review
Pros
Great for document management, very useful when dealing with loads of information on a daily basis. Easy to keep a track on the project momentum.
Cons
Lack of integration with other softwares, it would be usefull p.e. to use with some microsoft programs.