--- description: Review of One Touch EMR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: One Touch EMR | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [iPad EMR Software](/directory/14/tablet-pc-emr-medical-software/software) > [One Touch EMR](/software/3657/onetouch) # One Touch EMR Canonical: https://www.softwareadvice.com.au/software/3657/onetouch Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/3657/onetouch?page=2) > OneTouch EMR is a cloud-based EMR solution that helps practices including Internal Medicine, Family Medicine, and General Practitioners manage patient's medical history. The solution can be accessed remotely via mobile devices running on different operating systems like iOS and Android. As an ONC-ATCB Certified solution, OneTouch EMR can be used by physicians looking to qualify for Meaningful Use. The solution is designed to provide reimbursements for doctors by helping them manage overall note-taking capabilities and providing a virtual Encrypt-and-MAC coding assistant. OneTouch EMR offers support via online chat, tutorial videos phone. The solution can integrate seamlessly with several practice management and billing solutions or can be offered within the suite of the OneTouch EMR system. OneTouch EMR’s suite includes scheduling, appointment reminders, document management, lab orders, e-prescribing, integrated fax, and more. Services are offered on a monthly subscription basis in addition to one-time setup fees. > > Verdict: Rated **4.3/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 24 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: One Touch EMR - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 149.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - 3D Imaging - API - Accounting - Activity Dashboard - Alerts/Notifications - Analytics - Annotations - Appointment Management - Appointment Scheduling - Audit Trail - Billing & Invoicing - Calendar Management - Care Plan Management - Case Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Clinical Notes - Coding Assistance ## Integrations (2 total) - eFax - eLab ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) ## Related Categories - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) - [Web-Based EHR Software](https://www.softwareadvice.com.au/directory/120/web-based-emr-software/software) - [Web-based Medical Billing Software](https://www.softwareadvice.com.au/directory/15/web-based-medical-billing-software/software) - [ONC Certified EHR Software](https://www.softwareadvice.com.au/directory/350/onc-atcb-certified-emr-software/software) - [Family Practice Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/385/family-practice-software/software) ## Alternatives 1. [Klara](https://www.softwareadvice.com.au/software/104069/klara) — 4.6/5 (211 reviews) 2. [Epic](https://www.softwareadvice.com.au/software/3954/epiccare) — 4.4/5 (447 reviews) 3. [ModMed](https://www.softwareadvice.com.au/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews) 4. [ChiroTouch](https://www.softwareadvice.com.au/software/1186/chirotouch) — 4.0/5 (1084 reviews) 5. [athenaOne](https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) ## Reviews ### "best i have seen" — 5.0/5 > **R** | *24 August 2014* > > you can tell the product was designed by a doctor, workflow is familiar, and helps me document faster with my patients ----- ### "Excellent product, great customer service" — 5.0/5 > **Anna** | *25 October 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Great product, ease of use, most of the time intuitiv. Cloud base and can be accessed through my android phone. Easy to upload and edit PDF documents and forms, can upload pictures too . I didn't use all the included features and there are tons of them. Support is amazing, helpful and friendly. Easy to reach and responsive team. > > **Cons**: I didn't use all the offered features of this product, so can not comment on those, but the one that I used, I like. ----- ### "Too Difficult" — 1.0/5 > **Laurie** | *1 February 2019* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: Free, support available if you can wait a few days. > > **Cons**: Two login's one for Admin and one for Provider. Too difficult to keep up with logins even to get started .To reset password seems to take forever. Signed up months ago but have not been able to use yet. It might be a great product but I am looking elsewhere. ----- ### "Problematic at times, support is very good, very helpful, and friendly, if you can reach them" — 4.0/5 > **Rob** | *12 June 2018* > > **Pros**: I like the scheduling. Does come with a prescription writer, mentioned nowhere, for which you need two part paper. Email of my next day's patient schedule the evening before is nice, though I'd prefer to set my own email time. Macros, which work most of the time, are helpful. Not fully intuitive, but better than stories I have heard about many EMRs. Once set up, its decent with relatively customizable templates. The price is reasonable. > > **Cons**: I am a solo practitioner and set this up primarily myself through instructional videos, and trial and error. Customer support during the setup phase was not so helpful. DO NOT set your own name as physician and system administrator. Use something like Admin System for the system administrator name. Else, you end up with your notes and appointments under two different versions of your name. The instructional video says you should, even must, use first and last name for practice.admin, but set up that way leads to disaster. Wish I could adapt the prescription writer to 4 part paper which I already have. The encounter plan does not seem to let me write Rx for multiple indications from the problem list. Often in medicine, we use medications for not just one simple reason, but to address multiple problems. e.g., an SNRI for generalized anxiety, panic Do and depression, among other uses. Well, you have to pick one. Somewhere there is a likely a better organization for the plan with problem list and prescriptions. If you are writing free text for something like your HPI, and you don't hit the "ok" button before going elsewhere, or forget to hit "ok," all you wrote is lost... This happened to me three times costing hours of work. If you make a mistake or typo when writing a prescription, and don't notice before you write it, and delete it, it keeps the mistake in the medical record as a cancelled Rx. They may, hopefully, fix that. It took a while to figure how to get my name in my notes, and take out 'main office," this is not explained. Deleting a patient is far from intuitive and requires you go to super bill and delete from there. If you write your note after the day the patient was seen, which I do a lot since I am just starting and coming from paper records, you have to change the note's date to the visit date manually via going to superbill, else it defaults to the date of your edit. I ask, why? It took quite a while to figure how to delete the provided example patients. Customer support is difficult to reach. By phone it goes to message, which is so far not returned. Email directly to a support agent was not replied to, for the most part. When you do get someone on the phone, they are very helpful and do take the time to help you. ----- ### "a lesser evil" — 4.0/5 > **Kevin Holthaus** | *27 July 2021* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: cloud based, works fair with voice recognition, a bit more intuitive than other EMR's > > **Cons**: recently connectivity has been a huge issue and it would seem that the band width at their server is congested. this is been intermittent for the last several months, and may lead us to find another product. > > the product itself is acceptable or good, at one point they were fairly responsive to user recommendations for changes. Support has pretty much always been an issue, and have frequently had to just give up and live with, or create our own fixes for issues. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/3657/onetouch?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/3657/onetouch) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data