Wrike Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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User Reviews Overview

About Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view...

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Feature ratings

Value for Money
4.2
Functionality
4.3
Ease of Use
4.1
Customer Support
4.3

Browse Wrike Reviews

2,729 of 2,729 reviews
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Ana
Ana
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/10/2024

Wrike is an desired tool for managing project. It allows us to match our results with our...

The experience with Wrike has been quite the everything we could have asked for from it. It has streamlined our projects and allowed us to get our projects completed within the designated time frame. Wrike makes it easy for us to communicate, share information and work smoothly together on our projects.

Pros

Wrike collaboration tools are very effective and reliable helping us to work closely together on our team shared projects. Its simple user interface allows us to have easy time navigating through it and working with all the available features. It offers top-notch work planning tools like Gantt charts which assist us in creating work plans to allow us achieve the project end goals. Wrike has an efficient reporting function that offers us all the insights we need to understand how well our projects are progressing.

Cons

We are extremely happy not to have encountered any major challenges with Wrike. It has worked so efficiently for us.

Kelley
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

Wrike- transform the way you work

Wrike allows me to be flexible in the way I organize work, and see work with the dashboards. By using this I never lose track of my projects and tasks, and can easily communicate with other team members. It absolutely increases our work efficiency.

Pros

Wrike has a unique ability to organize work in the way that many other project management systems do not. It's a simple element of the platform, but it makes a world of a difference when you. start onboarding multiple teams across multiple departments. It also has strengths in cross-departmental collaboration, work and file sharing.

Cons

It take's some time to learn your way around the platform and get the full benefits from it. But once you do, the value you can unlock is amazing.

Alternatives Considered

ClickUp and Asana

Reasons for Switching to Wrike

Wrike has better features for creative and marketing teams, and also has better organization for multi-departmental use
Salvatore
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

3
Reviewed on 03/11/2024

Has many capabilities but not the best.

Pros

Offers a number of collaborative tools
Has built in gantt chats
Offers time tracking

Cons

Has a long learning curve
Abit complex than competation
High price
Performance issues
Has a cluttered interface
Slow customer support

Top Wrike Alternatives

James
  • Industry: Airlines/Aviation
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
4

5
Reviewed on 15/09/2024

Powerful and Customizable Project Management Tool

My overall experience with Wrike has been positive. It can significantly improved team collaboration and task management. The customization options allow us to tailor it to our specific project needs, though it took some time to familiarize ourselves with all its features.

Pros

Wrike offers robust project management features with a high level of customization. The interface is intuitive, making it easy to set up projects, assign tasks, and track progress. The real-time collaboration tools, such as document editing and instant notifications, improve team communication and workflow efficiency. Integration with other popular tools like Slack, Google Drive, and Microsoft Teams adds to its versatility.

Cons

The learning curve can be steep, particularly for new users unfamiliar with project management software. The wealth of features and customization options might feel overwhelming initially. Additionally, some users might find the pricing structure a bit high, especially smaller teams or startups looking for a budget-friendly solution.

Alternatives Considered

Proggio, monday.com and ClickUp

Reasons for Switching to Wrike

Wrike was chosen for its advanced project management features and high degree of customization. Compared to ClickUp, Wrike offered more comprehensive reporting and a more robust set of tools for managing complex projects. While Proggio has a unique approach to project visualization, Wrike's real-time collaboration features and integrations made it more suitable for our team's needs. As for monday.com, although it's user-friendly, Wrike provided a more in-depth suite of tools for project tracking, which was crucial for our workflow.
Bilal
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/11/2024

What I Know About Wrike (Experience Dated from 2018)

Project portfolio management.

Time tracking.

Real-time collaboration.

Pros

Wrike automates the entire process of project and task management which ultimately leads to high ROI as a result of high productivity.

Cons

Ever since I started using Wrike in 2018, ai have never encountered issues on my end.

Crystal
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2024

Great Project Management Tool

I think Wrike has been a great project management tool. There were times I had to reach out to support or our account manager, and they were able to help right away. They are a great resource alongside all their self-help articles.

Pros

I love that it has version control for the documents you are working on. I also love that you can make comments about edits on this documents.

Cons

I think it is a little hard to understand at first since there are so many things you can do.

Rebecca
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Wrike has assumed the position of the most beneficial project management tool.

Working with Wrike has been incredible at all levels from planning our projects to monitoring how our tasks are progressing. It has given us a collaboration space that help us to join our efforts as a team and work together on our projects. Wrike has been allowing us to get our projects complete in the right time which saves us from the extra budget of time and resources.

Pros

Wrike ease of use in creating, planning and managing projects has helped us streamline each and every task during projects. With its easy to customize capabilities, Wrike has been adapting really efficiently to our changing project needs. Its reliable reporting tools allows us to create in-depth visual insights that help understand our projects in a deep way. Wrike collaboration functions help me and my teammates to work closely together on a single project despite working far from each other.

Cons

Even after a long usage period, we are yet to see anything negative about Wrike.

Grace
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Why I Prefer Wrike Over Alternatives for PPM

Pros

Wrike is one of the tools which I have used for quite so long time now.
I like that it not only offers PPM tools but also have collaboration, gantt chart and Kanban board features.

Cons

The last bug which I encountered like two years ago was fixed rapidly by the vendor technical team

Josh
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
2
Customer Support
5

4
Reviewed on 07/11/2024

It has a positive impact on project management.

Wrike allows us to have a complete and detailed view of the work that is being done with one or several projects at a time. The dashboard of this platform has allowed us to better organize collaborative work by being able to manage team tasks in a simple way, without so many processes in the assignment of tasks. This platform is not only another organizer for project management but also provides data efficiently to the main project administrators and thus be more effective with delivery times. The reports with this platform are the most important of all the benefits obtained with this platform since they are generated instantly and are very clear with the project data, they can be generated at any time, thus showing the status of the managed projects.

Pros

The most positive impact of this platform is the resources they have available on the website with examples of the use of all their tools. This has been quite useful since this platform requires enormous patience to be able to use it correctly and not get lost in the implementation process within a company regardless of its size. I also like the way in which projects can be viewed, I can have a clear visualization of the tracking of all employees involved in the different projects and know the status of each of their tasks, this has been able to help me manage collaboration in teams and know if the established deadlines are being met, all of this happening in real time. I feel that the integration has been one of the most complete features of this platform, practically any popular software or platform can be easily integrated into Wrike without requiring cumbersome configurations.

Cons

This platform is not intuitive at all, and it is even clear that it requires going through a steep learning curve to properly manage this platform and not get lost in the process, as well as wasting time when managing projects. The way in which the panels can be customized within this platform could be improved; there is not much flexibility with respect to the colors that can be selected. In addition, the configuration of the custom fields is very limited, so this makes me work with just enough and I do not feel that I have total freedom of customization. It is difficult to combine tasks with projects in the reports, even in the panel; I find it uncomfortable to have these separate sections when they should be in the same place with a detailed view of each of the tasks in the same project, so most of the time I have to resort to manually joining these reports that are generated separately.

Abhishek
Abhishek
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2024

Improved productivity with all in tool

Wrike is a perfect solution for small businesses to get more work done while having multiple clients projects. The app is very versatile which has more options to work on different projects.

Pros

Wrike is a perfect tool for team to get thing done. It's easy to use and optimize with some of it's functionality which makes work lots easier

Cons

Love to have features like desktop on mobile version too. Sometimes apps getting too heavy while multi-tasking.

Joao
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/09/2024

Wrike is a versatile tool for planning and taking care of team projects.

Our overall experience with Wrike has been superb. It has helped us to keep our projects organized making it possible to get our work done within our budget and timelines. Wrike also offers us a common working ground that makes it easy for us to work in unity on all our projects.

Pros

Wrike has a flexible architecture that made it easy for us to customize it to fit our needs. The user interface is very neat and also easy to use. Wrike has amazing task planning features that help us organize and strategize our tasks for efficiency. It also has stunning collaboration features that makes it easy to unite everyone and every department so as to work together under the same page. Wrike allows us to use automations to perform our routine tasks with lesser time and work input.

Cons

Wrike incredible run of performances has made us love every bit about it.

Mwanaisha
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 28/08/2024

Wrike: Sophisticated Tool for PM & TM

Pros

Availability of iOS mobile application allows me to streamline business processes on the go from anywhere. Managing project, tasks and enhancing real-time communications is what I relish a lot with this tool.

Cons

Wrike requires to be integrated with external applications to suit PM and TM needs for global enterprises.

Girish
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/08/2024

Wrike: Powerful but Complex Project Management

It's well-suited for larger teams and complex projects, offering excellent collaboration and customization options. However, its depth of features might be overwhelming for smaller teams or those seeking a simpler solution.

Pros

Wrike excels at comprehensive project management with robust features and customization.

Cons

Wrike can be complex for smaller teams and might have a steeper learning curve compared to simpler tools.

Vanessa
Vanessa
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
1
Customer Support
4

5
Reviewed on 22/09/2024

Real-time collaboration

I use it for complex projects and to create detailed reports when necessary. Additionally, it offers me multiple options to help automate repetitive tasks and minimize the errors that may occur.

Pros

which require collaboration between multiple teams or departments. It has also offered me various ways to visualize the work, making it more useful for each department and allowing me to manage everything in the most effective way.

Cons

The downside is that the interface is quite complex, but with practical use of the tool, it becomes more intuitive and easier to use.

George
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 10/09/2024

Wrike is the BOAT and GOAT

With the use of Wrike,It makes management of our projects easy since the progress,the due dates and who is involved is easily seen and accessible.

Pros

With its user friendly interface, flexibility and real time status feature,Wrike improves our project cooperation.Also it is very compatible with other applications in regards to communication thus streamlining of tasks with the team.

Cons

It can be a little complex for new users although once they get the hold of the platform it becomes a walk in the park.

DENNIS KUBAI
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/05/2024

A.T.B Agile Tools for Project and Task Management

Pros

Ability to start several projects at the same time.
Ease of tracking project's progress on the go.
Scheduling and rescheduling of tasks to team.
Time and Expense tracking.
E-marketing and online branding campaign.
Internal communication features (BIM IRC-style featured one).
Agile cloud docs sharing and encryption.

Cons

Honestly nothing to like least because it meets all under one roof.

Mary
  • Industry: Entertainment
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 04/04/2024

I wish we could come back!

I think I can answer best if I go chronologically how it happened and how it affected me, good and bad. . I feel that will explain the roller coaster life of a sales assistant in media. At first, I was terrified, what was this new shiny thing? And how do I do my job and learn what all this does? Then while we were training, my eyes were opened to what I could achieve. Setting it up to work how I worked, and not having to do something a certain way just because that's how someone else does it, was liberating. Then it was taken away. That was a dark day indeed. We've gotten used to how it works now, but if I had an option I would go back in a minute. Using copy and paste cut down on the annoyance of having to note things more than once, and it's a small price to pay.

Pros

I liked how it was customizable, and I often would switch from board view to list view to get a different perspective and keep things fresh. I liked how quick the updates were, and the ease of use. None of us were familiar with Wrike, and we got a crash course. Some took to it faster - getting used to the sub-tasks and they went in much deeper. But that was what made it work for all of us. We all work differently and my co-worker may get a task done more efficiently by making multiple sub-tasks and working through them while I do better with a check-list. (Oh, how I loved the checklist!)

Cons

From an end-user point of view, my biggest complaint was that our sales team didn't use Wrike. This caused us to have to duplicate communications with the sales team. For example, we would have to put on our Wrike ticket that we completed the task and document how we did it for our management team, but then we'd have to do it again in Salesforce for the sales team. There was a good side to that as well though. It was as if we could use our Wrike tickets to freely communicate, and measure our words more carefully when we were writing to the sales team in salesforce. So even that wasn't so bad.
The main thing I didn't like was the fact that we don't use it anymore. We were told by upper management that we needed something more granular and that we had tweaked Wrike as much as we could. But, to be honest, I think it was the fact that we've used Salesforce for such a long time and I don't see that changing, so they developed a sales support request system that lives in salesforce. It works, but I do miss Wrike.

Ibrahim
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/09/2024

My Go To PPM Software of All Times

Pros

Wrike for the past eight years has been my main tool for planning, tracking and managing tasks and projects.

Cons

I am a daily user of Wrike and I rarely come across bugs along the way.

Walter
Walter
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 08/07/2024

really powerful features

align all employees on the same platform that has enough tools to work as a team

Pros

improved the way of managing all projects from different but connected areas, we can all work from the same team on the same project to develop corrections in real time and advance their development. Efficiency improved as a team due to the collaboration that we can all contribute.

Cons

It has never happened to me that I have had problems with poor performance or bad service from customer service, nor do I feel that they need to correct something in their system.

Emmanuel
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/10/2024

Wrikes Flexibility And Efficiency

Wrike is marvelous and works amazliy all the time.

Pros

Wrike is a flexible platform that is easy to use. It's projects collaborations and task Management. It has user-friendly interface. It has simple learning curve.

Cons

Wrike has been good and has no problems.

Maria Andrea
Maria Andrea
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 23/09/2024

Maximize your team's productivity with Wrike

In our organization, we use Wrike to efficiently manage our daily projects and tasks. The software addresses business issues such as remote collaboration, workflow organization and project progress tracking. Its scope of use includes project management, task scheduling and internal communication.

Pros

Wrike is a powerful tool to maximize your team's productivity in project management. It is suitable for scenarios where collaboration and communication are critical, but it can also be used for project management.

Cons

Some minor drawbacks of the product include the initial learning curve for new users, the lack of advanced reporting features, and the sometimes complex interface for setting up more complex workflows.

Temitayo
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/09/2024

Wrike: A Must Have PPM Program

Pros

Wrike is among the tools which I have used for long. I like how it automates project and task management.

Cons

The issues I was experiencing my mobile device are no more ever since I upgraded the version.

Oluchi
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/05/2024

Wrike:The solution for task and project management

Pros

Wrike facilitates the creation of a collaborative workspace for managing projects and tasks to their full potential. Its user interface is simple and time-saving, making navigation efficient. The seamless integration of Gantt view and priority task management enhances productivity. Additionally, Wrike offers an inbuilt file sharing option.

Cons

No cons regarding wrike since it serves me right!

Akinyemi
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/05/2024

Wrike: Amazing for projects and tasks

Pros

It has helped us manage projects from initiation to completion by providing us with a centralized platform where team members can create, assign and track tasks.
Also i like it’s easy collaboration with other team members.

Cons

It’s project insight features gives the best forecast of projects, so no dislike.

Kreasan
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 08/12/2023

Beginners friendly software on the doorstep. Very affordable.

Fast and accurate. Wrike gives satisfactory services that anyone would wish for. Give it a trial.

Pros

Wrike is amazing. It has given me an insight towards projects management and initiatives achievement. It is the best for holding team and projects management needs. For newbies, no worries since the tool is extremely easy to use and implement. The features are simple to understand and access. Being in the team that purchased and implemented this software, I would highly recommend. The process was smooth and quite fruitful.

Cons

For the longest time I have used Wrike, I don't find any cons. It is smooth and reliable.

2,729 reviews