---
description: Review of M1 ERP Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: M1 ERP | Reviews, Pricing & Demos - SoftwareAdvice AU
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# M1 ERP

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> Proudly developed in Australia, M1 is subscription cloud-based ERP software that provides functionality for managing all aspects of a manufacturing business, including inventory management, production scheduling, customer management, financial accounting, and more.&#10;It offers a modular system, allowing businesses to select specific modules they need to meet their unique requirements. M1 is also customisable, allowing businesses to configure the system to match their specific workflows and processes. Known for its flexibility, ease of use, and ability to support complex manufacturing operations, M1 can be deployed on-premises or in the cloud.
> 
> Verdict: Rated **3.8/5** by 103 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 103 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: ECI Software Solutions
- **Location**: Grand Prairie, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: $5,000.00
- **Pricing Details**: Contact ECI Software Solutions for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Dutch, English, Norwegian, Swedish
- **Available Countries**: Australia, Canada, New Zealand, United States

## Features

- "What If" Scenarios
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Audit Management
- Audit Trail
- Automated Scheduling
- Availability Management
- BOM Creation
- Backup and Recovery
- Bank Reconciliation
- Barcode/Ticket Scanning

## Integrations (6 total)

- Avalara
- Cognytics
- KnowledgeSync
- Net1
- Paperless Parts
- UniPoint Quality Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)

## Related Categories

- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)
- [Manufacturing Execution Software](https://www.softwareadvice.com.au/directory/164/execution-systems/software)
- [Purchasing Software](https://www.softwareadvice.com.au/directory/528/purchase-order/software)
- [Electronics Manufacturing Software](https://www.softwareadvice.com.au/directory/333/electronics-manufacturing-software/software)
- [Production Scheduling Software](https://www.softwareadvice.com.au/directory/377/production-planning-scheduling-software/software)

## Alternatives

1. [NetSuite](https://www.softwareadvice.com.au/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews)
2. [QuickBooks Online](https://www.softwareadvice.com.au/software/393202/quickbooks-online) — 4.3/5 (8393 reviews)
3. [QuickBooks Enterprise](https://www.softwareadvice.com.au/software/49801/qb-enterprise) — 4.5/5 (20613 reviews)
4. [Fishbowl](https://www.softwareadvice.com.au/software/1700/fishbowl-inventory-scm) — 4.2/5 (1087 reviews)
5. [Xero](https://www.softwareadvice.com.au/software/2976/xero) — 4.4/5 (3273 reviews)

## Reviews

### "I love how easy the modules link with each other" — 5.0/5

> **Angie** | *15 August 2018* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to drill down between modules is wonderful.  I've never used a software that allowed this so seamlessly.
> 
> **Cons**: The lack of online inquiries through the internet from fellow users that might have experienced something that isn't typical to help others figure it out.  This can be technical or a way to resolve a process issue.
> 
> Very happy.  I'm glad I have been brought in a job that chose this software.  Everyone that I've met and spoke with through tech support is helpful and personable.

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### "Transitioned from QuickBooks to E2 MFG" — 4.0/5

> **Jeff** | *3 February 2020* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: Improvement of inventory tracking coming from an Excel-based, manual process that'd grown to be quite cumbersome. MFG's capabilities eliminated many spreadsheets and many hours maintaining those spreadsheets. &#10;&#10;Visibility throughout the organization of order status; pieces completed, what's in-process, what's already shipped, etc.&#10;&#10;Searchable criteria in MFG is quite robust. Prior to MFG we were only able to search via customer part numbers, this left a lot to be desired. Now we can search based on many, many more variables.
> 
> **Cons**: The biggest hurdle/challenge in learning and implementing MFG was understanding a whole new terminology; allocations, transfers, material/job requirements, processing, etc. and how those functioned in MFG specifically. As well sometimes, certain terms are used interchangeably in certain places and this can lead to temporary confusion.&#10;&#10;There are many ways to accomplish a single task. This flexibility is nice once you're used to the system but can be overwhelming in the beginning.
> 
> Having no prior first-hand experience with an ERP system myself, as a company we are overall very satisfied. The reduction in phone calls between offices throughout the day to gather bits of information, the elimination of duplicating work or "copy and pasting",  the decrease in errors due to not having to transcribe information any longer are all very welcome improvements.&#10;&#10;We hired an outside consultant to help with our implementation project. While this had its benefits at times, the real strides and progress came when we would occasionally bring in a ShopTech employee for the day to help with troubleshooting, brainstorming, and otherwise "head-scratchers". Once you've had a session with an on-site ShopTech consultant that you like, only schedule that consultant for every other session\! That being said, all interaction we've had with ShopTech support \&amp; sales staff, prior to and post Go-Live, has been positive, but our consultant was just top-notch during every single call, email, and visit.

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### "ERP made your way" — 4.0/5

> **Pam** | *8 September 2017* | Mining & Metals | Recommendation rating: 8.0/10
> 
> **Pros**: This is the most customizable ERP I have ever dealt with or implemented. Love, Love this as it easily can modify to serve the challenges of about any size company, growth rate, and experience levels. This is the best feature of this software.
> 
> **Cons**: The main con from my exoperiences has been the support personnel and the lack of knowledge of the product and the response. With that said, let me say that it is not complelely fair as the compaqny has experienced a rapid growth and with that comes new personnel and the years of experiences are just not there.
> 
> This is a great solution for a small or med sized business that feels they are unique or different. The intergration with 3rd party software(s) that are commonly used by businesses looking for an ERP system, The add on modules are robust but some are lacking, such as the purchasing planner. With any software, each has something special about them and for me, M1 has a special niche in the software customizations and ease of use.

-----

### "M1 ERP Review" — 3.0/5

> **Junior** | *30 December 2025* | Building Materials | Recommendation rating: 5.0/10
> 
> **Pros**: Dashboards, reporting, and visual tools help monitor operations, improve efficiency, and provide accurate job profitability insights.
> 
> **Cons**: Has somewhat of a clunky navigation, too many clicks, cluttered screens, and not always intuitive for end users.
> 
> M1 ERP shines for manufacturers needing deep job/shop-specific functionality and customization, but support and ease-of-use problems are significant.

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### "Excellent product and service" — 4.0/5

> **Bethany** | *1 October 2021* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Helps immensely with organization and the customization options are excellent.
> 
> **Cons**: It does not allow for a user to have more than one order open at a time, which makes it difficult for multitasking or referencing a previous order. This is one feature that we greatly miss from Job Boss. Also, the training provided could have been better, there was a lot of situations that the training did not cover and we had to learn on our own.
> 
> So far it has been great. The support team in particular are amazing and they go above and beyond to make sure that any issues we have are taken care of.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/389898/m1-erp)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/389898/m1-erp> |
| en | <https://www.softwareadvice.com/manufacturing/m1-erp-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/389898/m1-erp> |
| en-GB | <https://www.softwareadvice.co.uk/software/389898/m1-erp> |
| en-IE | <https://www.softwareadvice.ie/software/389898/m1-erp> |
| en-NZ | <https://www.softwareadvice.co.nz/software/389898/m1-erp> |

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