User Reviews Overview

About Procore

Procore Construction Management Software offers a comprehensive and integrated platform designed to revolutionize the construction industry. The platform serves as a central hub that connects all stakeholders and streamlines...

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Feature ratings

Value for Money
4.1
Functionality
4.3
Ease of Use
4.4
Customer Support
4.5

Browse Procore Reviews

2,761 of 2,761 reviews
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Jessica
Jessica
  • Industry: Commercial Real Estate
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 03/02/2025

Great Software for Construction Projects

Overall, ProCore has helped me and my team significantly with documentation control, submittal reviews and approvals, and downloading and reviewing drawings and photos.

Pros

Simplified the construction documentation and approval process. It is a great software to use as a central repository for submittals, photos, etc. It makes it much easier to provide reviews, feedback and approve purchases, and well as to download drawings and other documents.

Cons

The construction projects that use ProCore don't put their project schedules in ProCore, leading me to believe that the functionality is not easy to use. I also find it difficult to switch between projects, as only the company name is the home screen versus include the project names.

Sharon
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2025

Versatile and customizable yet still easy to use

We've had a very positive experience with Procore. The support can be reached almost immediately using the chat and they know their stuff. The training videos are comprehensive and set up our new employees for success when using Procore.

Pros

Everyone associated with our projects (owners, design team, subcontractors, and our team) has easily accessible access to the project information at any time from anywhere. The system is highly customizable while still being easy to use for the end users. The ability to apply granular permissions when we need someone to have a little more access than others is something I don't see often.

Cons

I've always wished we could create reports ourselves and they just debuted this feature. So, nothing that I can think of right now!

Drew
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 15/09/2024

Terrible experience with the entire PROCORE system

Our experience with PROCORE started out great! They promised the world . My office staff spent dozens of hours training and working through how we planned to use the format. We were told the that PROCORE integrated seamlessly with XERO accounting and that they had already designed an integration program to facilitate the accounting piece of the platform. Well $15,000 later in PROCORE fees, my team through trial and error determined that the integration they had designed didn't actually work. They insisted it did but soon realized our team was correct. They promised they would have a fix within 2 weeks. It took over 6 weeks for them to "FIX" the integration issue. Not sure if they did because the only communication they maintained with us was invoicing us for a service that didn't work as promised. After dozens of emails to all contacts we had at PROCORE we received not ONE response except for invoices not being paid. So we walked- $15, 000 out of pocket and what I would estimate at least that in wages paid to employees for training on the PROCORE platform , Identifying a flaw in there system and receiving no support from PROCORE after they said the XERO integration was fixed. PROCORE failed with my company. They have very little direct support available. NO accountability and no contact person assigned to our account. Maybe it works well for some but if we ran our construction company like PROCORE runs their business we would be out of business faster then you can shake a stick. I HAVE NOTHING POSITIVE TO SAY ABOUT PROCORE-their employees or customer support.

Pros

The idea of PROCORE looked like a great fit for our company

Cons

Customer service was terrible. They have no dedicated pint person for account holders
Integrations did not work as promised

Response from Procore Technologies

Hi there,

Thank you for sharing your experience with us. We sincerely apologize for the challenges you faced with our services and appreciate you taking the time to address your concerns.

We understand how critical the XERO integration and effective customer support was for your business, and we regret that we fell short in these areas. We strive to provide our customers with dedicated personalized support, and we regret that this was not your experience. Your feedback highlights several key issues that we take seriously, and we’re committed to addressing them.

Thank you again for your feedback.

Best regards,
J.S

Replied 23/09/2024

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Favio
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 02/12/2024

Life changer for construction projects management

We used Procore for several projects throughout its entire duration and it was a success. The entire team found it easy to use from the beginning and we managed to maintain the documentation in order, which helped the closeout process.

Pros

The feature that i like the most in Procore is how it beautifully integrates multiple file formats in a construction project. You can view MS Project or P6 schedules, open DWG drawings and specifications. Also the RFI and submittals management is excellent. I specially like the versatility on how can you use it, as you can use it in a mobile device and upload pictures, linking them to a specific task, RFI or punch list item.

Cons

Some users may need to customize the interface to their specific needs and workflows, and Procore is a little rigid when it comes to customization.

Ian
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 11/01/2025

Great for Contractors and Subcontractors

We have had great success using Procore as a company. Being able to gradually add access to tools has helped our company scale up.

Pros

Procore is extremely flexible and works on a multitude of scales.

Cons

Tools can have almost too many functions. Permissions are hard to manage.

Verified Reviewer
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
3
Customer Support
4

3
Reviewed on 18/10/2024

Comprehensive construction management tool - with a steep learning curve

Overall, Procore has been an essential tool in managing construction projects (contracts, in my case) more efficiently. It consolidates all aspects of project management into one platform, which reduces miscommunication and keeps everyone on the same page. The robust features and mobile access are huge benefits, although it does take some time to learn all its functions.

Pros

Its comprehensive project management capabilities for construction. The platform centralizes communication, document management, and scheduling, making it easy to collaborate across teams. The mobile app is especially helpful for accessing real-time updates and tracking project progress on-site. Procore’s ability to manage RFIs, submittals, and change orders in one place has improved our workflow efficiency.

Cons

What I like least is that it can be a bit overwhelming for new users. Some functions require multiple steps, and the system can feel slow at times. Additionally, the cost is higher compared to other tools, which may be a drawback for smaller projects.

James
  • Industry: Consumer Goods
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/02/2025

Procore Review

Pros

It is a way to manage a complete project from start to finish

Cons

I do not have any issues with Procore. Managing a project is very easy

gabriel
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 11/12/2024

I love Procore

great there's not much more to say ! We love it.

Pros

The tracking of projects and the ease of use.

Cons

Its slow alot of times when you try to open it up on desktop.

Mckinzie
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 06/01/2025

Procore Review

Not bad, It has been helpful and needed in order to do our jobs

Pros

I like how organized it is. It keeps everything organized by job and keeps things separated

Cons

It is too expensive. It does not allow AI to help speed up our process like other systems have

Mack
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 06/01/2025

Procore MMS

very well overall, very familiar with the needs of the industry and leader in the field

Pros

the interface and the familiarity of the industry

Cons

pricing quite expensive for small companies

Nikki
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/07/2024

Consolidated and Simplified Financial System

Pros

All project financial related items are in the one place - forecasting, subcontracts, POs, progress claiming, variations, etc., which makes it extremely easy to track all project financial elements. It is especially convenient when Procore is used for project control too (i.e., RFIs, document control, etc.), making it even more streamlined.

Cons

It can be annoying that you can't amend variations after they are approved. You also can't amend PO/SC SOV line items after an invoice has been uploaded, which makes the invoice process quite time consuming.

Claudia
Claudia
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/04/2024

Procore is a must for large contractors

I started using Procore as a requirement to engage in construction management projects for my company. Having Procore is like speaking the same language with all the parties involved, which is incredibly useful for the construction sector.

Pros

I like how dynamic Procore is and how practical it is to manage projects. I really like how easy it is to change orders to an existing billing process. I really recommend it.

Cons

It's a bit expensive and people should receive training to use it properly. But those are minor inconveniences.

Verified Reviewer
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 28/03/2024

Ease of time Management

Pros

Saved alot of time with “paperwork “ being able to store info

Cons

Certain subjects would get mixed up with wording of materials

Esteban
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/11/2024

PROCORE, your ally for project management

I am satisfied with this website because it gives me the opportunity to consult a huge variety of documents with it's user-friendly interface.

Pros

I liked that it gives me easy access to the files related to the project i'm working on

Cons

I didn't like that i can't send messages to users, it would help to a lot when you don't have their contact information.

Edwin
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 06/11/2024

Professional at its Core

Quite satisfied using Procore to upload Drawings and distribute it to the Team for viewing.

Pros

The process of uploading Drawings is quite simple compare to other products.

Cons

Sometimes Procore does not read the drawings properly therefore the automatic information that it inputs is incorrect. Additionally Timesheets through Procore is not feasible.

Luke
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 06/02/2024

Excellent Project/Document Management Software

Pros

Procore is heavily customisable, and comes with modules that can be added and removed to use (and pay) for only the modules you wish to use. Drawing and Specification modules are excellent, and correspondence quickly being improved.
Punch Lists, Document managent, tendering all done well.

Cons

Slightly different and takes a few weeks to get comfortable with if familar with other similar products.

matthew
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2024

Pro core for construction workers

Pros

Having access to multiple jobs on mobile phone or tablet while offsite

Cons

I can’t access drawings unless have been invited to job

Jennifer
Jennifer
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 02/04/2024

Better Than Most

Pros

Procore makes it very simple to track projects as the modules all 'talk' to each other. It is much more user-friendly than most I have used.

Cons

Not much, honestly. It is one of the best construction management programs I have used.

Iryna
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/06/2024

Procore Experience

Pros

FUNCTIONALLYTY. It is amazing how many functions Procore has. Personally, I have used it for invoicing and estimating, which were pretty easy and super detail-oriented. Additionally, it has amazing project management tools for the construction industry. You can use it to save, use, share all the required documents, like drawings, addendums, estimates,etc

Cons

Price. It is expensive. For small companies like ours, it is a significant expense.

Fabrizio
Fabrizio
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/12/2023

Nice and Easy Construction Project Management Package.

Important project activities tracking system and the aability to manage tasks and workflow the product is reliable.

Pros

Great news to project manager which helps manage multiple projects and also collaborate across all Engineers from different project and helpful documentation solution. Planning and the budgeting functionalities with the platform is amazing and reporting is very smooth.

Cons

Powerful tools and easy learning and manipulation of all the software features and nothing to dislike on this platform.

Erica
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 03/06/2024

Procore Could Use Work

Pros

Able to add and track mutiple projects and cosding

Cons

Not worth what you pay for the program.

Nick
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 03/09/2024

ProCore Review

Pros

Ease of tracking due dates in the system for RFI and submittals

Cons

Once an item is marked complete, or 'ball-in-court' is put into someone else's name you cannot go back and add material.

Mimi
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

3
Reviewed on 03/09/2024

Easy to use when you get the hang of it

It's not bad but I wouldn't recommend it when compared to other products. A user friendly layout that is efficient and effective would completely change my view. All projects should be easily viewed with an option to filter by customer. I rarely use ProCore and when I do, I have difficulty remembering where to submit an invoice because I have to select 'Commitments' a word that should be replaced with 'Billing'.

Pros

The billing layout is simple and effective.

Cons

Poor layout and only limited to viewing one customer at a time.

Nick
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 17/09/2024

Great industry standard tool for Architects

Still learning all the features but very good program.

Pros

Relatively easy to navigate the UI and stay organized. Plenty of tools to use or ignore - there are a lot. Love the photo upload functionality to make site visit documentation more comprehensive.

Cons

Sometimes the tools can be overwhelming and difficult to understand where different parties' responsibilities lie.

Jacob
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 11/12/2024

Great place to store construction documents, communicate/collaborate

Procore is a great platform for construction communication and documents.

Pros

Nice interface for construction work on phone and computer.

Cons

Trainings were a bit bland (or maybe they just didn't align with my learning style).

2,761 reviews