User Reviews Overview
About Tithe.ly
Tithe.ly is a cloud-based funds collection application and online giving solution designed for churches of all sizes. It offers a mobile app that allows church members to donate funds in a variety of ways and provides reports,...
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- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Online Giving
I really enjoy the software and would recommend it for other churchs!
Pros
The fact that it is clean and easy to use. The integration with QuickBooks was a massive plus.
Cons
Some of the integration issues need to be resolved. It does record exactly how I would. But it works. A kiosk version with tap and swipes would be awesome.
Reasons for Choosing Tithe.ly
Name recognition, updated look and software, and the ease of use.Switched From
GivingFuelReasons for Switching to Tithe.ly
Simpler and easier to use with minimal pay increase.- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Budget ChMS/all in one
Customer service is always fantastic to deal will which helps when I have questions on how to do things
Pros
Tithely is working hard to be the one stop shop. They have many options at competitive pricing. I can't think of a more cost friendly product
Cons
They need to integrate their systems better. They have 2.5 ChMS that don't talk to each other fully. It's a bit of a headache to deal with the switching of 1.0 to 2.0 as it should have been a full 2.0 rollout. However, the cost and offerings are hard to beat
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Easy to use but needs some improvements
I find it as an adequate tool that could use some improvements. They are planning new releases for at least some of the issues.
Pros
Very easy for end users to make donation and donor processors to do data entry. I also found customer support to be excellent.
Cons
As an end user, you cannot schedule your donation in advance as far as I can tell. As a donation processor, it gets clumsy if you have to change the donor's contact info sometime after their initial donation in the year.
Response from Tithe.ly
Love hearing how the product and the team is serving you well! With regards to scheduling future donations- as a donor you can choose when you would like to start a recurring donation, but there is not the ability to future schedule a one time donation. If our team can do something to help guide you with anything, please be sure to reach out!
Top Tithe.ly Alternatives
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Simple giving platform
Overall a reliable option for doing online giving but likely will switch to another platform that offers better integration with other software (ChMS and website) or that offers reduced fees for processing giving transactions.
Pros
It offers an easy to set up giving solution for non-profits with the ability to designate different accounts for giving and set up re-occurring giving without any up front costs.
Cons
Its integration within its own platform (user management, website, etc.) is messy at best. Giving fees are industry standard with no discounts or savings for non-profits.
Reasons for Choosing Tithe.ly
Other product was being discontinued.Reasons for Switching to Tithe.ly
Cost for the integrated platform, and feature set of the full platform- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Tithe.ly is Awesome
I love Tithe.ly and my church is very excited to use it. It has already made it easier to communicate and assign people to groups for organizing. It is a great resource for any church no matter the size. Giving has increased and we are seeing more participation in our events.
Pros
Tithe.ly is super easy to use and start from the ground up. Have little to no experience with starting a website and picked up with Tithe.ly with no troubles. On top of that, it has just about everything you need to starting a media presence for a great price.
Cons
Transferring the information from our old website was a little time consuming and the live stream is not recurring yet.
Alternatives Considered
FellowshipOneReasons for Choosing Tithe.ly
Wix was not geared towards churches, and we needed something the wasn't for ecommerce. The giving went through PayPal and we were having a lot of problems for the people that primarily use online giving.Switched From
WixReasons for Switching to Tithe.ly
The affordability and the number of products that are available for the price. It had everything we need.- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Lack of Transparency and Accountability
As the leader of a small nonprofit, we were eager to use a platform that we thought would give us a one stop for many different functions we currently use through separate platforms. I don’t believe Tithe.ly was honest about how much time and work would go into trying to build the website and transfer data. After going through an incredibly difficult period and not accessing any of the tools in our subscription, we were denied a refund. Tithe.ly gives ZERO refund, even if the tools don’t meet your needs and even if you don’t use the services. Nothing in their website says this.
Pros
I liked that it seemed noncommittal and well priced.
Cons
Website is time consuming to set up and the required format for merging contact lists made them completely incompatible for us. The data collected cannot be customized. Events cannot be created as a series so every event must be copied and pasted as many times as you provide it.
Alternatives Considered
FirespringReasons for Choosing Tithe.ly
We thought this would allow us to use one service instead of several for the different things we need.Switched From
GoDaddy Website BuilderReasons for Switching to Tithe.ly
Initially, we thought it would be easy to use and a cheaper option.Response from Tithe.ly
Hey Heather,
I’m Kris from the Customer Support team, and I wanted to thank you for sharing your thoughts on our products and policies. Your feedback is valuable to us, and I truly appreciate the clarity of your comments. Launching new products can be a fun challenge, especially when aiming for a high level of customization or perfection. Our pricing strategy is designed to provide a hassle-free experience, with no contracts or cancellation fees, allowing customers the flexibility to cancel at any time.
It seems like there might be some unique circumstances at play here. If you’re open to it, I would be delighted to investigate further and see how I can assist you. Would you be able to reach out to our Support team at [email protected] (mailto:[email protected]) and mention that I suggested you get in touch?
I’m looking forward to our conversation, Heather!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
All-In-One Tithe.ly is great!
I have really enjoyed being able to use push notifications to our members and being able to tailor them to specific groups like "Kid Parents" or "Youth Group" or "Worship Choir." I like the design of the app and the website and the ease in which it is manipulated. Like any new product, you may have to take some time to find your bearings, but once you get the hang of it, it's easy and great to use.
Pros
We had a web site we were building ourselves, but with Tithely we now have a better website that can be integrated into our app; a great app that can communicate with our members; a text number that can be used not only with 'text to give', but can be used as a digital visitor card, a book check-out, or to send information about an event or a ministry using keywords of my choice. Fundraising and online giving work great and are comparative with other online giving programs. We have also added child check-in to our church. Not only is it pretty easy to use (and has great help videos), but it uses a nice-looking design for all of its online uses.
Cons
There were some features we advertised to our members that are not being used by them. We have pushed those further back and focused on what is being offered and used instead. At times there is a miscommunication with our child check-in, but I believe that may be a local firewall issue and not a Tithely problem.
Alternatives Considered
SubsplashReasons for Switching to Tithe.ly
We were already using Tithely for online giving and it we liked the all-in-one offerings of Tithely for what fit our church. It seemed the competition was better for massive churches, and Tithe.ly worked better for us.- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
A Complete Package
Support has been excellent, use of the software has been pretty straight forward and comprehensive.
Pros
We are using Tithe.ly as a whole package because of a discount provided by our national church with Tithe.ly as a preferred provider. I love the church app and so do our members. Member management is important, but I also love the added giving options for our website, app, and texting.
Cons
Website editing platform is difficult to use and time consuming. There is a learning curve for the Elvanto ChMS, but once developed it is solid. I wish that Breeze were the default ChMS in the bundle.
Reasons for Choosing Tithe.ly
The price we were offered for all of the Tithe.ly tools made it a no-brainer to switch.Switched From
Breeze ChMSReasons for Switching to Tithe.ly
Price.- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Great for a Small-Medium Church
The on-boarding team was friendly and the website is pretty intuitive. There are parts of the site however which link back into v1/old pages which don't work quite as well. Once the site is fully replaced with the updated experience I expect things will get better.
Pros
Overall Onboarding was easy. I was able to create a church account quickly and easily registering for direct deposit into my Church's account. Web/Mobile giving is free.
Cons
I was under the impression we'd get basic text giving included in the free tier of the software. Turns out you need the Messaging add-on, currently $19/Mo. I couldn't fully use the service until I had a "Church Verification Call" with the Tythe.ly team. This was all fine except it took 2 weeks to get a scheduled call.
Reasons for Switching to Tithe.ly
No setup fee. ACH/Bank supported. Lower overall transaction fees. Reasonable monthly fees for add-ons.- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Church and Non Profit Donation Software
Customer service has been attentive but overall there are a few things that still seem NEW that need addressing, which would make my review 5 stars
Pros
Easy to implement and functions mostly as you would expect.
Cons
Switching between modes to view different "campus" giving and reporting does not seem intuitive
Response from Tithe.ly
Thanks Javier for being a part of the Tithe.ly family!
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Tithe.ly has made it easier for our church to focus on our people and their spiritual well...
Overall this product is great for the money. It fits within any church budget.
Pros
I love the giving features and how they are always improving their products. I am so thankful that the website features are modern and grabs the attention of everyone that gets on our website.
Cons
It would help if they would have video tutorials with the many questions that arise when it comes to make your job easier. If you have a question you have to wait for a response by email and sometimes they are not very clear on the help you need.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great Company!
Having giving, sermons, and registration available right on the app is awesome! It has a lot more features then planning center had so paying double for what we paid them monthly seems worth it!
Pros
Building the church app and website with them was such a smooth process!
Cons
I do feel like there are some glitches and didn't love that I had just learned all of the tithe.ly software and then had to learn the elvanto as well.
Response from Tithe.ly
Thank you Elizabeth! We're so happy to hear that you are served well by our Tithe.ly team, and also enjoy using the product.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
10/10 software!
I'm so glad I switched over to Tithe.ly. Very easy to switch over, great customer service, great price! It's a fraction of the price I was paying before and does WAY more.
Pros
Quick customer service!
Gives the option for users to cover the fees incurred of their giving. Even though not every one opts in to this, it still is a major offset from those who do!
I also like that Tithe.ly breaks down what fees are associated to what giving.
Cons
I would prefer bulk payments to be processed after each service (twice a week). I only see the option of once a week. This is just a personal preference since I run the books twice a week.
Response from Tithe.ly
Thank you so much Marissa for your feedback! We're grateful to hear that you're not just saving money with Tithely but you have access to many more features to help manage your digital giving!
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Great app for many uses
Pros
We can schedule events using Tithe.ly events and have guests register at no additional cost. Tithe.ly media is a great resource for finding content to use in social media graphics, etc.
Cons
The giving flow for members is not the best. It can be very confusing to try and give, especially with Apple Pay or other digital wallets.
Response from Tithe.ly
Hey there,
Kris with the Support team here. We would love to work directly with you and or any of your members having troubles donating so that we could not only help resolve troubles for your church- but potentially others out there experiencing the same thing! We have recently released a new Giving Form and also a new Giving App that is designed to make things even easier for donors to support your mission! If our support team can assist you, please let us know by emailing [email protected] .
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
It's so easy
It was so easy
Pros
Once you're filled everything out all you can do is forget about it and not worried about giving your tide to the church they can sit back and relax
Cons
Not much everything seems to be OK with me
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
The best!!
Amazing experience! Great support!
Pros
Tithe.ly makes giving for my church easy and even better for church staff!
Cons
No cons! Nothing compares to this application!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall very happy
We use Tithe.ly plus Elvanto. It's much more affordable and also MUCH more user friendly. All of my staff were able to learn it quickly and are actually utilizing the software on a regular basis. We use the reporting, emailing, and people data functions the most. We use it to organize our weekly volunteers. We also use it as a donor database to track donor giving. We have used it for 1.5 years and have so many more features we plan to put to use in 2023.
Pros
We use Elvanto a LOT, which is owned and integrated by Tithe.ly, much more than we actually use the Tithe.ly software. As Tithe.ly continues to build out it features, we use more and more of it. However, we are extremely happy with Elvanto and the integration between it and Tithe.ly.
Cons
No software can meet 100% of your needs because everyone's needs are so unique. However, Tithe.ly meets more of our needs and also has fabulous customer service that helps whenever needed. We don't plan to switch anytime in the near or distant future.
Reasons for Choosing Tithe.ly
Fellowship One was so expensive and extremely complicated. Our staff did not use it except as an address book because it was just far too complicated to use. We spent more time trying to learn how to access and utilize one function of the software than actually using the software. The reporting feature was the absolute WORST. I ended up calling F1 customer support every time I needed to pull a report and just had them walk me through all the filter to pull the right information. It was like trying to decorde a secret message and I wasted hours and hours trying to get Fellowship One to produce the data I needed. Tithe.ly is much more affordable and much more user friendly. I gave my staff two quick trainings on features they would need and they were able to use it from there. Every once in a while they come to me with questions about how to do something and I only have to show them once or send them one of Tithe.ly's many help articles and they are good to go. It's much more intuitive to use.Reasons for Switching to Tithe.ly
Price, customer service, ease of useResponse from Tithe.ly
Thank you so much Rachel! We love hearing this! And often see that church staff feel supported when using digital tools that help their roles become more efficient. Thanks so much for sharing this with us!
- Industry: Computer & Network Security
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Tithe.ly the building block of a church.
So compatible and easy to use word wide.
Pros
Easy to access and very impressive to share ideas.
Cons
None now but when I found one I will let you know.
Response from Tithe.ly
Thank you Charllote! We appreciate your feedback.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Church-friendly software
Pros
We use it for donation tracking and receipts, member management and communication mostly. We have used the software a lot to send reminder emails to various groups with web meeting links, taking attendance for worship and sending out bulletin emails. We have used the giving software Tithe.ly which is free and very effective. I would recommend every church use their giving software which is the original offering of the company and their best product.
Cons
We use the church management software Elvanto and they didn't include tax receipts in the software even though it is used to track donations. The customer support staff had to duct tape a receipt template for me to use last year. If you are using the free software, the tax receipts are automated but not for the paid software which doesn't make sense. Still they are very helpful and gave me something I could use.
Response from Tithe.ly
Thank you Arlene! We're so happy to hear that you are served well by our Tithe.ly team, and also enjoy using the product.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Thank you, Tithe.ly!
Excellent! Customer service is always quick to respond and resolve any questions.
Pros
Ease of use. Very user friendly. I appreciate being able to keep in communication with the congregation, archive sermons and worship music, as well as promoting items of special interest to our congregation and community.
Cons
Difficult to figure out how to make graphics clickable.
Response from Tithe.ly
Thank you Diana! We are so happy you're being served well, and also enjoy using the product.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Tons of help
Customer service has been fantastic.As a small church with no IT and very little budget, and as a tech hobbyist, I've been able to centrally locate and backup administrative information that has otherwise existed in various places and formats and streamline access to that information. We run on volunteers, so this has made it much easier for me to put information in the hands of our volunteer leaders who need it.
Pros
There are many different modules that Tithe.ly offers, from membership database to service reporting to worship scheduling and preparation to membership communication to mobile apps and websites to social media, and, oh, did i mention financial giving tracking and reporting? It does them all well. Tithe.ly is available modular or as a big, single product. I appreciated how easy it was to import data from various sources.
Cons
There's so much you can do it's almost overwhelming. That's a blessing and sometimes a curse. It all scales so well for churches of different sizes, but that also means I spent too much time using features that a small church of our size just didn't need or couldn't take advantage of. That's not on Tithe.ly, that's on me.
Response from Tithe.ly
Thank you Pastor Steven! We love hearing this! We're so happy you are enjoying the features of the Tithe.ly tools!!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great product/great value
It has been a great, relatively low cost till for a church our size to get into a church management system as well as mobile app
Pros
Membership management is a great feature as well as the mobile app and donor tracking
Cons
ChMS cones with an image library that is low quality
Response from Tithe.ly
Thank you Pastor Steve!
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Elvanto - Church Management System
We only use Elvanto (the Church Management part of Tithe.ly) and will continue to use this software. There are constant upgrades happening which only improve the ease of use of this software.
Pros
Elvanto is so easy to use and fully customisable, so we can develop it to suit our Church.
Cons
When we first started using Elvanto, there wasn't sufficient training or even online training available. I think this has now been rectified.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
A great start
Pros
The member directory on the Elvanto side has a lot of options and works well. I think the volunteer management feature is a good inclusion. The online giving component is simple to set up and use.
Cons
There are a lot of features that are great inclusions but could be better. The Tithely Pay POS system is good but too simplistic; transactions aren't categorized on the back end, which makes it difficult for the accounting team. The volunteer management system feels overly complicated and difficult to manage. The language around the notifications and how they work is difficult for the staff to understand and has made it almost unusable for our church. The messaging feature has a lot of potential but seems to be missing some critical pieces, especially around the email blast features (couldn't embed a video link?) The sync between Elvanto and Tithely has been a gigantic headache.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Why Tithely? I say WHY NOT!
Tithely has a better giving platform, texting/email platform and the website builder is awesome!!!
Pros
Tithely gives new meaning to the term CMS...Tithely is a complete Church Management Software. Really is like having a church CEO and below in one platform.
Cons
Very little items we don't like... maybe Some of the integration features are lacking. even when importing database from their own sister companies.