Fusion Operations Reviews

Pros

The user interface both for operators and supervisors it's simple to use, and require minimum interaction. Data is processed and displayed in real time, which is a very strong argument.
The possibility of using the application short after registration and activation it's unbeatable.
Additionally, workers and machines performance follow up capabilities are a plus for effectively managing operations, whether on their availability and stoppages. This can be translated into money in a very easy way, at a distance of a few clicks.
Reporting no longer has to be a nightmare, even on the other side of the planet, where there is an internet connection, there is the possibility to check on operations progress. On a computer, or on a smart device, as simple as that.
The email notifications are a useful feature which informs supervisor when something is going wrong, on production efficiency, quality issues or machines stoppages.
Built in intelligence makes it really simple to configure and use by anyone.

Cons

The price seems too low comparing with other similar systems in the market, which pushes away potential users. In my opinion, it's underrated.

Pros

Definitely the ease of use of the system and its ability to really customize the software to work with our manufacturing and production workflow.

Cons

Upon initial setup, there were few bugs and issues we had faced with the software, which slowed down production or caused the production team to lose a little faith in the software. This is something that is expected with a new software. Thankfully the issues were fixed in a timely manner and we haven’t faced any bugs/issues for a while now.

Alternatives Considered

RFgen

Reasons for Switching to Fusion Operations

We choose Prodsmart for the fabrication and production tracking, while using RFGen only for warehouse management. The reason for this is the ease of customization with Prodsmart. For RFGen the cost of development to implement to our production side was too high.

Pros

User friendly
good adaptation to different industrial realities

Cons

Accumulation of unnecessary information.
It is hard work to have to turn of the productions and them close them.

Pros

The thing I like most about using Prodsmart is that I now know exactly how much time it takes to produce each product we manufacture. This gives me the ability to price with much more accuracy my products. The other great aspect of Prodsmart is the real-time management. I always know exactly what each worker is doing and can create a weekly production plan with higher productivity.
I must mention their customer service, it has been a wonderful experience. Every time we have a problem or a question there is always someone to help us in a quick and efficient manner.

Cons

My first impression of the software was really positive. When we started to implement the software, we had some difficulties. The software didn´t come personalized to our way of working. But in our case, this was a good thing because we rethought our process and now, we’re more efficient. The software is always evolving and almost every month they add something new or improve some functionality.

Pros

We like a few things, like the user interface which is easy and straightforward to navigate. The strongest point of Prodsmart is the real-time management capability. We can now track all our production instantly and change our production plan quickly if we need to. Another key aspect of using Prodsmart is that it's an entirely paperless process. With Prodsmart we became entirely digital in production management.

Cons

The software doesn't come personalized to your every need or wish. At first we had to adapt it a bit to our processes but truth being said, this was a good thing. When we had to think about our process to customize our Prodsmart, we realized we could improve them. Nowadays we can´t imagine not using Prodsmart.

Pros

Prodsmart is without a doubt the most user friendly manufacturing software I have ever used! Its easy for Users and Administrators to submit or download information making available a number of well organized reports Prodsmart automatically generates. Also, they provide very useful tools to manage daily operations in a manufacturing environment such as dashboards, OEE analysis and a very complete data base with your manufacturing history. I strongly recommend it, especially due to the support they provide before and after installing the software!

Cons

At first it was not as easy to register a “manufacturing team (or Group)” as it was to register a single Operator. Prodsmart fixed as soon as they got that feedback, and now it’s just as quick to do both!

Pros

User-friendly, very easy to install/implement especially compared to other similiar products. If you are a small company or you have difficulties "selling" this kind of software to your Board, than Prodsmart will be the only choice you have.
There´s no "no" for Prodsmart team. One can take advantage of other clients requests of improvement.

Cons

Since they´re in the beggining of their long "journey" there are some features missing, despite being planned for future realeases.

Pros

My team implemented and used Prodsmart for 3 years to run a factory with 300-600 workers. Prodsmart is extremely easy to implement due to the ease of use to all users, especially to operational users. Can give real time data of your manufacturing operation, giving you the possibility of controlling your factory through your email or through an app in your phone. The support is fantastic, being extremely quick to solve any issues. The insights you can have analyzing the collected data are awesome too.

Cons

Still some features being developed. Although they don't compromise the use of the tool, there is still progress to be made.

Pros

A great follow-up by the Pordsmart team regarding the implementation and training of our staff.
A smooth implementation that does not affect the business as usual.
A user friendly software which allows a total involvement of the shopfloor.
A great tool for analyzing data.
Pay as you use that allows you to have the software without major investment

Cons

Don´t interact with or replace other software (namely billing software).

Pros

Easy to use, always evolving, real time follow-up of production, great planning interface that automatically generates workorders upon validation, traceability of every single detail of the production chain… and a team who is always up for new challenges, even some though ones!

Cons

It should have some sort of mirror database in the customer facilities in the event of internet access failure; to allow offline usage.

Pros

The software is a user friendly platform that improves communication between administration and the production floor. Real-time data is collected for increased visibility of product activity, staff and machine efficiencies to assist with the decision making process. The human interface with the program also allows for more accuracy in traceability and inventory. Additionally, the Prodsmart team works to be in-tune with our processes for maximum benefit of the software in our facility.

Cons

No complaints. Every now and then there would be glitches on the tablet during the development process, but the Prodsmart team was quick to resolve the issue.

Pros

This is an extremely intuitive software, easy to implement, with little latitude for operator's error.
Flexible and user friendly.
The most important and appealing of all, is the fact there is a very proactive backoffice and technical support team, ready to design and adjust all kinds of features to our own plant's reality.

Cons

Still some improvement to be made in regards to overall Quality Management analysis.

Pros

very easy to use and intuitive, for the blue-collars on the shopfloor only one 1H training session was necessary for them to understand and start using this system, to possibility of customization offered by the prodsmart team is also a huge plu of which we have taken advantage

Cons

Overall the experience has been very positive and the prodsmartteams feels as part of our teams, but as with all teams, sometimes the waiting times for implementation take a bit longer than we expected

Pros

Prodsmart is easy-to-use software and gives managers better control of production orders in real time

Cons

The quality module could have more functionality and be slightly more complete in the factory logs.

Pros

Most of it is very intuitive and easy to use. The pages load fast and are kept as simple as possible.

Cons

Sometimes it is tricky to get it to match our business but I realize we have a pretty unique scenario.

Pros

Is a software easy to work for all the persons, have the informations that we need to have to control our prodution

Cons

The prodsmart doesn't have the undo for the workers.

Pros

Versatility – there are many ways the information can be organized to make it fit our process, so I don’t need to change much about our process to conform to the system

Cons

It was relatively easy to learn the nuances of products, BOM, operations, but I still don’t have a understanding of the data relationships between production orders, sales orders, shippings, lot numbers, and material staging. A high-level data relationship map showing the whole system would help.

Pros

UI is good! Support is great! Many options for viewing data and continuous updating to make even better.

Cons

Set-up somewhat complex, but the support team was very helpful to work through this process

Pros

It is very suitable for a production company. Easy to use, very intuitive to set up. In details reporting.

Cons

It is not actually a "con", but to fit our needs, we had to find a way around to accommodate the software, with their support helping us.

Pros

It's very easy to collect data using the software, with it's user-friendly interface.
It is a great tool because it can be used in all of our company's different sectors and subsections.

Cons

In order to establish a database to be used, the forms required to do so are very extensive and require a great number of details in order to begin to work with...

Pros

The software is extremely user friendly and customer support is incredibly quick and understanding. They have all of the features we need for our company to excel, and are willing to create more that we need.

Cons

There really haven't been any serious issues with the software. Anytime we run into a problem they are willing to accommodate our needs.

Pros

Great overall structure and continuous development, ease of deployment

Cons

A few UI redundancies, requires more maturity in a couple of smaller features

Pros

Product Support, Integration with other programs

Cons

Not totally setup yet but almost completed

Pros

All of the customer support people I have worked with are very helpful and friendly, and very easy to work with. The user interface is clean and easy to navigate.

Cons

Uploading the BOMs in 3 places is a little bit of a hassle, but fairly quick to do.

Pros

Very easy to set up.
The dedicate success manager are ver implicated and help you geting it done quickly.

Cons

Planification to be develop, but prodsmart is not an ERP