inFlow Inventory Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About inFlow Inventory

Looking for an inventory and order management system for your small or medium-sized business? inFlow is used in over 90 countries around the world for manufacturing, wholesale, distribution, ecommerce, and more. It's also simple...

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Feature ratings

Value for Money
4.5
Functionality
4.4
Ease of Use
4.6
Customer Support
4.6

Browse inFlow Inventory Reviews

505 of 505 reviews
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Tom
Tom
  • Industry: Defense & Space
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/09/2024

A good downgrade for us

Very good. I am happy we changed from Global shop solutions

Pros

I like that it is simpler than our last ERP. Last year we downgraded our CRM from salesforce and saved so much time and money. This appears to be the same. We will save a lot because of the overhead managing a mid market ERP system. I is also so fast compared to our old system. Working in the browser in the cloud is great! We have been very happy with the QBO integration

Cons

I wish there was a shipstation integration and an active campaign integration. I wish the zapier integration included customer record transfer. I wish the woocommerce integration was a little deeper. Primarily I wish the description synced. We may use a third party PIM database.

Alternatives Considered

Fishbowl and Fishbowl

Reasons for Choosing inFlow Inventory

GSS was too big for us. We are a smaller company and needed something that was simpler with less overhead.

Switched From

Global Shop Solutions

Reasons for Switching to inFlow Inventory

Cost and functionality were the primary drivers
Vanessa
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 09/07/2024

Inflow Review

Inflow offers a solid and reliable inventory management solution with a good balance of features and ease of use. For my small business it works incredibly well. I will recommend this program to any of my friends who are looking for a switch or are setting up new companies.

Pros

I found the program to be user friendly. I have multiple ways of tracking my inventory. I like that it is cloud based and I am not stuck to one computer to use the program. And the customer support has been quick to assist me when I have had questions.

Cons

I did not like that the one feature I do not have access to has an additional charge. I want to be able to search based on serial number but I do not want additional charges to my account.

Reasons for Choosing inFlow Inventory

I switched from Quickbooks to Inflow as i found quick books to be very limiting in its functionality. It was getting increasingly harder to get the system to work in the manner I wanted/ needed it to work.

Reasons for Switching to inFlow Inventory

The customer service received during the free trial made it an easy decision.

Response from Archon Systems

Thank you very much for this detailed review, Vanessa.
We'll share this feedback with our team!

Replied 18/07/2024
Aiden
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 14/11/2024

Worth the money

Pros

It works well, I had some issues with my data being synchronized across devices however.

Cons

It works well no major complaints, it can feel bloated at times however.

Top inFlow Inventory Alternatives

Jennifer
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 30/08/2024

inflow survey

ok not great however i only had a trial

Pros

order processing See updates, issues, and shipping information all in one place.

Cons

production and delivery constant traceability

Sara
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2024

inFlow Review

I had an easy time setting it up. It took a long time because we have so many parts but in the end was so worth it! I've been using it for about 2.5 months and have not had any problems.

Pros

I really like that it is all in one. I dont need different programs to keep track of inventory, customers, and invoices.

Cons

I wish I could click on a part in a sales order and bring up info about the part. If I want to look at a parts info I have to look it up separately.

Alternatives Considered

NetSuite

Reasons for Choosing inFlow Inventory

Limble couldn't do what we need it to. It also is for maintenance more then inventory.

Switched From

Limble CMMS

Reasons for Switching to inFlow Inventory

Better suited our needs. It was also a way better price.
Scott
  • Industry: Consumer Electronics
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/07/2024

The Juice is Worth the Squeeze

As my company grew, the previous IMS we were using was clearly not fitting our needs and I began a 3 month search of mid to high level IMS platforms. I think I demoed almost ten platforms. They all had their strengths and weaknesses. inFlow provided a robust and scalable platform that suited my needs and covered those for further company expansion.

Pros

Hands down, my favorite part of inFlow has been the customer service from their team. From onboarding all the way to small questions later down the road, they have been nothing short of exemplary. My business has a fairly complex special case use for inventory management and they helped me find creative solutions.

Cons

To be fair, this is a typical issue when it comes to any third party integrations or API, but the crosstalk between inFlow and QBO could be better. The linking to charts of accounts, etc could be improved.

Reasons for Choosing inFlow Inventory

As my company expanded, needs changed for our inventory management and tracking. Current RMS was not fitting our needs and inFlow became our choice going forward.

Switched From

Current RMS

Reasons for Switching to inFlow Inventory

Features, scalability, ease of integration vs cost

Response from Archon Systems

Thanks for this detailed review, Scott. We're so glad that you've found a good fit with inFlow.

We'll also share the feedback about QuickBooks Online with our product team. Take care!

Replied 18/07/2024
Jenna
  • Industry: Defense & Space
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/05/2024

Decent Inventory Cloud management at a fraction of the cost of the competitors

Much better than anything else we trialled, the interface is good and their help team responsive.
Overall very pleased with it

Pros

Pictorial easy to use cloud interface, app which allows scanning inventory in and out.
Easy to manufacture items and sub components of items

Cons

Still working a few bugs out of the system, but what software isn't. There is some rather crucial information missing on stock adjustments (like who did them), which makes following up a pain for me at the moment - I hope they are going to add this data field in the future. I would also like to be able to make explanations for stock movement mandatory

Reasons for Choosing inFlow Inventory

MRPeasy was too difficult for my users to understand, and was not user friendly or easy. Sortly was pretty and cheaper, however it doesn't have manufacturing or real inventory control processes

Switched From

MRPeasy and Sortly

Reasons for Switching to inFlow Inventory

We manufacture items and make products with sub components, inflow was by far the easiest and most user friendly package for this. I was also impressed by their ability to support a young business. We had Inflow fully up and running in one with with 3 locations and thousands of lines of stock. People can start using it with confidence with very little training thanks to its easy and logical interface.
Yahu
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/09/2024

An inventory system for those that do not want to spend unnecessary time doing inventory

Amazing in every single way. A clear software that allows you to work from everywhere and keep an eye on inventory.

Pros

Everything! this is a system that takes way all unnecessary embellishing things and is clear, and organized and to the point.

Cons

the only thing I would like to see is that it syncs to my crm. but to be honest, i have learned how to work around that.

Reasons for Choosing inFlow Inventory

It was way too expensive and too complicate for no reason.

Switched From

NetSuite

Reasons for Switching to inFlow Inventory

after a careful consideration of all other softwares, we believed that Inflow was the best option and we were not wrong. I has been super smooth since we implemented it and we love it.
Kelyn
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/07/2024

10/10 would recommend

I've worked with a number of POS systems and I love inflow. The staff is also SUPER lovely when I have any questions or concerns.

Pros

Its super easy to use, set up to work with other programs and the inventory system is GREAT

Cons

I wish there was an easier way to link Sales Orders and Purchase Orders within those screens

Alternatives Considered

Sage 300cloud, NetSuite and Lightspeed Retail

Reasons for Switching to inFlow Inventory

We had used the non cloud version and during covid lock down I had looked at other options. But for ease of use, price point and customer service we stayed with inflow.

Response from Archon Systems

Hi Kelyn, thanks for choosing inFlow through the On-Premise times and now in the cloud.

We'll pass on your feedback about linking SO and POs!

Replied 18/07/2024
Todd
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

5
Reviewed on 06/03/2024

All Software is a work in progress

Overall its the best i have found. I used Millenium software called Aatrex and it had one major advantage, I was able to program my own reports using crystal reports. The disadvantage is they have not gone to the cloud or handheld devices.

Pros

The ability to have many types of inventory and pricing in CAD & other currencies.
The pre baked different ways an order can be printed, invoice, confirmation, pick list, box label

Cons

I cannot figure out how to make an inventory report that excludes items with zero inventory on hand.
The software is missing the ability to easily print out a list of available products that i can hand to a customer.
In order to have such a list, I must export to excel and manually remove any items with zero or negative inventory. Its a huge time sink

Alternatives Considered

Odoo

Reasons for Choosing inFlow Inventory

Because i needed something accessible remotely to begin with. once i switched i learned how flexible the software is for inventory management.

Reasons for Switching to inFlow Inventory

Odoo seemed like an octopus, always offering more modules and too many features.

Response from Archon Systems

Hi Todd, thanks for this great, detailed review!
Regarding your report, here are two tips that could help:

1. You could use an Inventory by Location report which can exclude products with zero quantity.
2. If your plan includes inFlow Showroom, you could create a public showroom and share that link with your customers. Showrooms can exclude out-of-stock products, and unlike an emailed or printed report, the showrooms are updated live based on the latest inFlow data.

Hope that helps, and thanks again! ^TW

Replied 08/03/2024
Victoria
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 12/09/2024

InFlow Review

overall, great! the support is good, the program is straightforward enough for my whole team to use with varying technological ability.

Pros

ease of use, intuitive setup, cloud-based (so no server to worry about). mobile capability.

Cons

the two versions both need to be used (web and app) to get full functionality - I can't do dropships, I can't filter my searches as well, and I can't filter my reporting as well on the web as I can in the app. I still can't get some of the reports that I need and have to run multiple + combine them manually. mobile search and filter doesn't allow to filter to just in stock. Please, PLEASE develop a financial aspect so we don't need a second software for accounting!!

Alternatives Considered

NCR Voyix POS and QuickBooks Enterprise

Reasons for Switching to inFlow Inventory

pricing, inventory management and reporting, and recommendation from a colleague
Shon
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/09/2024

A++++++ Awesome

Highly recommended. Not only for POS but also works great as an inventory system.

Pros

Very easy to use! Love it and highly recommended!!

Cons

The only thing I would recommend is to offer a 365 day no sales report

Mark
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 03/06/2024

Try inFlow - you'll be glad you did.

We have fluctuated between 3 and 17 employees since signing on with inFlow. inFlow has met our purchasing, order processing, and inventory management needs in the good times and in the not so good times. We have been able to increase and decrease team members, modify add-ons, and make other administrative adjustments to our profile without any issues. We have received the same prompt and friendly service whether we are at 17 team members or 3 team members.

Pros

Value - Inventory, Order Processing, and Purchasing. All 3 provide bang for the buck.

Import and export features for all modules.

Cons

To me, the custom reporting features are limited.
By exporting csv files and merging information using vlookup, we have been able to satisfy our needs.

John
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/07/2024

Great Software

Overall, it's one of the better inventory systems I've used.

Pros

It's very easy to use! When I first started at the company I work at, no one really knew how to use it. A few months after I started and watching a lot of the helpful YouTube videos, I had inFlow up and running and created a Showroom for employees to use to request items they need at their site.

Cons

I wish we could change an item from stocked to non-stocked without having to create a whole new part.

Response from Archon Systems

Glad to hear you're finding our YouTube videos helpful, John!

In case it helps: you could export product details, change the ProductName and ItemType, and re-import the file. This would help you create a new non-stocked version of that product, without having to copy all of the descriptions or other details. You could then deactivate the stocked product.

If you have any questions about this, just reach out to us at [email protected].

Replied 18/07/2024
Chris
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/09/2024

The Simplest and Most Efficient Stock Management System available

We spent a lot of time trying 5 or 6 cloud-based software looking for the easiest system on the market. We really enjoy using it for over 5 years. Menus are intuitive. You can use it without training or tutorials. Great to setup reordering points & quantities; Customer statements, credit notes, returns, Online Catalogue for customers, etc

Pros

Simplicity to use. Great customer support. Very comprehensive capabilities.

Cons

That it is not completely cloud based, i.e. it takes a few seconds to load up or update

Kelly
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 12/09/2024

Inflow Review

I think Inflow is a great tool for businesses up to a certain size. I like the simplicity to it compared to some programs.

Pros

I like the simplicity of it. It's fairly easy to pick up on how to navigate through it.

Cons

There is no easy way to see what hasn't been picked for a manufacturer order. When you use the auto fill button, you can't revert back without leaving the screen. Also, when you use the auto fill button to see what is remaining to pick, you risk saving by accident.

Melissa
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/07/2024

Love inFlow!

It's been a wonderful tool. We don't use the system for what it was created for; however, we use it as an inventory and asset tracking system for our consulting company.

Pros

The program is very user-friendly and the web version has a lovely, clean, sleek look to it.

Cons

Trying to enter the currency into purchase orders from different provinces than where I am from and from the USA.

Response from Archon Systems

Thanks for taking the time to write us a review, Melissa. If inFlow is helping you to organize inventory or orders faster, that's definitely one of our designed use cases.

Replied 18/07/2024
Phoebe Louise
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 17/10/2023

A solid product even though it wasn't for us

I really liked inFlow personally, and I would recommend it to any friend or colleague looking for an inventory/invoicing software. I had a good time talking to every team member that I spoke to, which I can certainly say is not the case for every software team that I spoke to!

Pros

I really liked the overall layout and looks of inFlow. The design is clean and makes it fairly easy to find what you're looking for. Although it took me a little bit to figure out, I did like the way that parts were able to be "canned" into a finished good. This made overall organization of the inventory easy. I also liked the variety and customization of the labels generated with inFlow. It could fit anyone's needs in that arena. I also appreciated the helpfulness of the person who demo'd the product to me. I can only imagine how helpful the other support members are.

Cons

My bosses really prefer a very very detailed invoice, and they had a difficult time making that happen. They felt like it wasn't easy to make the estimates as similar to our old system as they would've liked which is ultimately the reason we are continuing our software search in another direction.

Alternatives Considered

InventoryCloud, Fishbowl, Sortly, Fullbay and Flowtrac

Reasons for Choosing inFlow Inventory

the inventory system is not efficient for our growing company

Reasons for Switching to inFlow Inventory

Cost effective for what's offered
Brian
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 30/05/2024

Great Product

It has been a great asset to our companies tracking of and distributing inventory accurately for our job costing

Pros

Organization of inventory for tracking and job costing

Cons

A little slow to get to know how to use the program

Casey
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/07/2024

Duit Construction

Very good product, some of the reports are lacking a little but good overall

Pros

Easy to use and understand and work through

Cons

I would like to see a few little features

Mai
  • Industry: Industrial Automation
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 06/03/2024

Improvement the system

when changing inflow premise to inflow cloud, some function is not same, difficult for work

Pros

inflow cloud, more convenience, faster, no need to thru main computer

Cons

not using frequently so not known, just admin

Response from Archon Systems

Hi Mai, thanks for supporting inFlow through On-Premise and now our cloud app. If you have any questions as you use our web, Windows, or mobile apps, please don't hesitate to reach out to [email protected]. Our team is happy to help!
^TW

Replied 08/03/2024
ihssane
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/07/2024

My personal review from using inflow

Pros

easy to use, easy to find the info when you need to develop things

Cons

the application version is not the best .. printing from the app is a nightmare sometimes

Bas
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 29/07/2022

the one that does it all

Now that we have it working and implemented, it is so much more fun to work with. there is an overview for al you can think of...... all reports you want, but also clear and up to date data

Pros

The programm covers almost everything in 1 program.
from buying, receiving, selling through the web-site build in or external, to delivering and invoicing.
There are a lot of other programs, but only a few with all these functionalyties in 1 programm

Cons

in the beginning we had problems, by picking the goods they forgot to also ship the goods.... in my inventory reports the goods only left after i shipped the orders.
I would love it if there would be a link in the programm to a tutorial page.... if you have questions or doubts...that you can look it up easely.
I think there are to low limits on orders per month and users...the programm will be expensive for us! ( we are not selling, the orders are to deliver what the doctors are in need of..... so no revenue will come out)

Fons
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 26/09/2022

Continuesly improved performance with great helpdesk

Overall I'm very positive about Inflow Inventory and so are my colleagues and bookkeeper. We have access from our mobile devices which is great. I also have to mention the help-desk, it is very useful and correct.

Pros

It's a great way to keep track of stock from purchase to sales. And with the Woocommerce integration it has increased its usefulness.

Cons

There is some discrepancy between theoretical purchases and real world, practical situations with suppliers. But this cannot be helped. I would like to see an option where purchases that are in transit with an ETA (Estimated Time of Arrival) could be included in stock levels. That way clients visiting the online showroom could see when their required products would be available for delivery from our warehouse.

Joe
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 02/12/2020

Made a world of difference for our warehouse team

Very positive overall experience. I wouldn't recommend it for a large corporate entity but we are a small company with thousands of items and it works great.

Pros

Easy data import via CSV
UOM conversions
Multiple Location/Sub-Locations - track specific quantities by specific buildings/shelves
Material pricing tiers
Easily track orders
Mobile App!
Now we know what needs to be ordered for upcoming projects before the project starts depleting our inventory!
Online Storefront!

Cons

The windows app works fine but is a bit sluggish. You don't get that polished/refined feel when using it.
Fragmentation between mobile apps and windows app. Only one item photo can be uploaded/viewed on windows app, while multiple pics can be uploaded/seen on mobile app.
Online storefront a bit confusing because of not having an "Add to cart" button. Simple selecting a quantity puts that quantity in your cart.
Only integrates with Dymo label printers.

Response from Archon Systems

Thanks for this detailed review, Joe! Since our feature set is always improving, I wanted to take a moment to update some points:

For the online storefront (Online Showroom) we now offer an option for private showrooms with carts and even online payment.

And we've recently improved our labels support. We now have a built-in label designer and expanded support for printers (we've tested Zebra, brother, and Dymo thus far).

We're always working to improve performance in inFlow so we hope your experience has been better since you left this review. If you (or anyone else) is experiencing any slowness, please reach out to us at [email protected] and we'll be in touch!

- Thomas

Replied 04/01/2023
505 reviews