inFlow Inventory Reviews

Pros

I like that it is simpler than our last ERP. Last year we downgraded our CRM from salesforce and saved so much time and money. This appears to be the same. We will save a lot because of the overhead managing a mid market ERP system. I is also so fast compared to our old system. Working in the browser in the cloud is great! We have been very happy with the QBO integration

Cons

I wish there was a shipstation integration and an active campaign integration. I wish the zapier integration included customer record transfer. I wish the woocommerce integration was a little deeper. Primarily I wish the description synced. We may use a third party PIM database.

Alternatives Considered

Fishbowl and Fishbowl

Reasons for Choosing inFlow Inventory

GSS was too big for us. We are a smaller company and needed something that was simpler with less overhead.

Switched From

Global Shop Solutions

Reasons for Switching to inFlow Inventory

Cost and functionality were the primary drivers

Pros

Everything! this is a system that takes way all unnecessary embellishing things and is clear, and organized and to the point.

Cons

the only thing I would like to see is that it syncs to my crm. but to be honest, i have learned how to work around that.

Alternatives Considered

Cin7 Omni, Fishbowl, Lightspeed, NetSuite, Katana Cloud Inventory and Zoho Inventory

Reasons for Choosing inFlow Inventory

It was way too expensive and too complicate for no reason.

Switched From

NetSuite

Reasons for Switching to inFlow Inventory

after a careful consideration of all other softwares, we believed that Inflow was the best option and we were not wrong. I has been super smooth since we implemented it and we love it.

Pros

order processing See updates, issues, and shipping information all in one place.

Cons

production and delivery constant traceability

Pros

I found the program to be user friendly. I have multiple ways of tracking my inventory. I like that it is cloud based and I am not stuck to one computer to use the program. And the customer support has been quick to assist me when I have had questions.

Cons

I did not like that the one feature I do not have access to has an additional charge. I want to be able to search based on serial number but I do not want additional charges to my account.

Alternatives Considered

QuickBooks Online, Katana Cloud Inventory and Zoho Inventory

Reasons for Choosing inFlow Inventory

I switched from Quickbooks to Inflow as i found quick books to be very limiting in its functionality. It was getting increasingly harder to get the system to work in the manner I wanted/ needed it to work.

Switched From

QuickBooks Enterprise and QuickBooks Online

Reasons for Switching to inFlow Inventory

The customer service received during the free trial made it an easy decision.

Pros

Keeping track of products, and who order or putting remarks were things went.

Cons

I would like to have a way to reserve products for a sale that we are waiting for customers payment to clear without totally taking it out of inventory, but it shows our website that product is not there at that time, so we do not take an order for product that we are holding for a customer. We do not have your full package with the store because we have a website. I would just like to have a simple way to put product on reserve / hold.

Pros

I really like that it is all in one. I dont need different programs to keep track of inventory, customers, and invoices.

Cons

I wish I could click on a part in a sales order and bring up info about the part. If I want to look at a parts info I have to look it up separately.

Alternatives Considered

NetSuite

Reasons for Choosing inFlow Inventory

Limble couldn't do what we need it to. It also is for maintenance more then inventory.

Switched From

Limble CMMS

Reasons for Switching to inFlow Inventory

Better suited our needs. It was also a way better price.

Pros

Easy to use. Keeps everything organized. And you can customize it further if needed. We use sublocation as a place to name batches, and it's very useful.

Cons

It cannot use a product to create another product in the work orders. We normally have to use the same product to create more of this by creating a sort of circular reference, but this is not allowed.

Pros

ease of use, intuitive setup, cloud-based (so no server to worry about). mobile capability.

Cons

the two versions both need to be used (web and app) to get full functionality - I can't do dropships, I can't filter my searches as well, and I can't filter my reporting as well on the web as I can in the app. I still can't get some of the reports that I need and have to run multiple + combine them manually. mobile search and filter doesn't allow to filter to just in stock. Please, PLEASE develop a financial aspect so we don't need a second software for accounting!!

Alternatives Considered

NCR Counterpoint and QuickBooks Enterprise

Reasons for Switching to inFlow Inventory

pricing, inventory management and reporting, and recommendation from a colleague

Pros

Very easy to use! Love it and highly recommended!!

Cons

The only thing I would recommend is to offer a 365 day no sales report

Pros

Simple to use, covers basic needs for a small company, quick to get started and learn. Customer service is EXCELLENT and they help to figure out ways to get what you need out of the platform. The price point makes it easy to start using and you can add modules as needed for nominal extra cost. There are simple .csv uploads and downloads to help every day with placing a lot of orders or uploading BOMs.

Cons

As a company grows, it can be limiting. The audit trail for changes that are made to PO's, work orders, etc, is pretty basic and limited to a name and date. You have to figure out what changed by comparing versions. No revision control on BOMs, item records, etc. Though there are many note fields that can be used to document these details in a non-regulated environment.

Pros

Technical support is quick to respond and communicates clearly. User interface on the desktop version is very clear and easy to use. Showroom access helps efficiency.

Cons

Having to pay for increments of 5 user subscriptions at a time. Meaning that one person needing to be added will cost you adding 5, leaving 4 licenses unused. Showroom needs an "add to cart" button. Currently, you just increase the quantity, which works fine, it just confuses people new to the process until they get the hang of it. It also leads to people adding things to their cart that they did not mean to add.

Pros

I like the user friendliness of this software. Being a small business it makes life a lot easier.

Cons

Sometimes I have trouble uploading price sheets.

Pros

Quite simply, it is easy and allows for most functions we need with work orders and serialized items. The Inflow Cloud is fast enough and easily customizable. Great stuff, quite simply. :)

And the customer service is nothing short of stunning.

Cons

There are no cons, per se, more features that would be great to add on, as time passes and you develop the software further; the Android client (being able to do POs, SOs and invoicing would be fantastic). There are some other bugs with the Android client, in terms of cost pricing on the products that can be straightened out; right now we can't really use it for much.

Furthermore, it would be great to be able to communicate in our own language with customers that are non-English speakers, by adding European specialty letters instead of ? :)

And should you move towards creating shipments directly through API (with tracking updates) towards DHL, TNT, UPS etc, that would be cool (check out the Parcel tracker app for Android). And also of course taking the step out towards an own integrated sales platform to a little bit bigger extent than the inventory showroom (like a webshop of sorts), rather than the one-way integration to Shopify, that could be a really interesting proposition for us (however, we understand that it is an inventory system, and at that it is great stuff.

Pros

I love that I can use images and add barcodes all in the same place. It is so easy to use and even easier to teach others how to use it. I also like that I can get reports on how many items we’ve sold and to whom. The apps have come in handy so often, because when we did an inventory check, we were able to go around using the mobile app rather than having to go back and forth between the computer and the shelves. This app made life a lot easier, and support was so helpful during the few times we had issues.

Cons

It’s a tad pricey. In order to get the mobile app, you have to pay. This includes permission for two people to use the program. However, this includes support, which is definitely worth it. We would prefer to also have the option to have the inventory stored on our devices rather than just in the cloud, but if we changed to the inFlow On-Premise, we would lose our mobile device compatibility. We would be willing to pay a little more over the already-pricey cost to have the option to have it cloud-based and on our devices.

Pros

I really liked the overall layout and looks of inFlow. The design is clean and makes it fairly easy to find what you're looking for. Although it took me a little bit to figure out, I did like the way that parts were able to be "canned" into a finished good. This made overall organization of the inventory easy. I also liked the variety and customization of the labels generated with inFlow. It could fit anyone's needs in that arena. I also appreciated the helpfulness of the person who demo'd the product to me. I can only imagine how helpful the other support members are.

Cons

My bosses really prefer a very very detailed invoice, and they had a difficult time making that happen. They felt like it wasn't easy to make the estimates as similar to our old system as they would've liked which is ultimately the reason we are continuing our software search in another direction.

Alternatives Considered

InventoryCloud, Fishbowl, Sortly, Fullbay and Flowtrac

Reasons for Choosing inFlow Inventory

the inventory system is not efficient for our growing company

Reasons for Switching to inFlow Inventory

Cost effective for what's offered

Pros

Once you get to find your way around some, you come to see that it's going to save lots of time, and redundancies, with regard to invoices, packing slips, inventory control. But what is wonderful is it gives you a trajectory of inventory, so you never have to worry about having enough stock, or the dreaded "too-much-stock" on hand. The tech support has been friendly, and precise, even waiting on the phone as I worked through the things that I needed help with. I used to be asked by my boss, at the worst times I might add, "How much stock do we have right now?" And I'd give a guesstimate, sometimes close, some times I was way off, as I had to answer right away. Those days are gone thankfully, as now at any given moment I can not only give an exact stock count, but I can tell if more is needed to order and how much. The neat part too, is you can put in your own trigger amounts when stock count sinks to a certain it tells you to reorder, and you decide how much. No more guess work!!

Cons

I wish the invoice templates were a little more striking in appearance. Just a little drab. Yes you can make your own but, a few more invoice template choices with invoicing would be nice with more life. That goes for the stock inventory as well. It tells the information, but looks boring. Just a little more lively looking reports would be nice especially when presenting these in company meetings.
Example: "It's like 2 Ferrari's, one with the body just primed, the other with a sleek polished competition race paint job. Both perform the same, but one looks like it means business."

Pros

Value - Inventory, Order Processing, and Purchasing. All 3 provide bang for the buck.

Import and export features for all modules.

Cons

To me, the custom reporting features are limited.
By exporting csv files and merging information using vlookup, we have been able to satisfy our needs.

Pros

We’re a small wholesaler. This was very easy for us to set up. Helps us keep on top of all our orders.

Cons

Not sure if it integrates with our other software. We often find we have to duplicate work from Sage.

Pros

Pros: Superior Support with real humans. This is a company that you can actual talk to real humans that are knowledgeable and can quickly resolve any issue. You can tell immediately you are not talking to someone reading a script on how to resolve an issue. They know and resolve.

Cons

I wasn't a fan of moving to the cloud. We have not had any issues though.

Pros

It's a great way to keep track of stock from purchase to sales. And with the Woocommerce integration it has increased its usefulness.

Cons

There is some discrepancy between theoretical purchases and real world, practical situations with suppliers. But this cannot be helped. I would like to see an option where purchases that are in transit with an ETA (Estimated Time of Arrival) could be included in stock levels. That way clients visiting the online showroom could see when their required products would be available for delivery from our warehouse.

Pros

The customer service that work with Inflow are very attentive and knowledgeable about the system and time to review and come up with solutions to any question we may have to streamline our inventory process.

Cons

The cloud version and the app are different and sometimes confusing to switch between the two. I feel there are more features available in the cloud version.

Pros

PERSONALLY LIKE THE LOCATIONS FEATURES AND SUB-LOCATIONS, EASY TO ASSIGN ASSETS TO THEIR APPROPRIATE DEPARTMENTS AND USERS. I ALSO LIKE THE FEATURE TO ADD IN YOUR OWN TABS AND FIELDS.

Cons

I WOULD LIKE FOR THE SHOWROOM TO BE ABLE TO BE SPLIT INTO SEVERAL OR VARIOUS SECTIONS....SUCH AS BEING ABLE TO FILTER ONE DIVISION FROM THE OTHER, POSSIBLY HAVING INDIVIDUAL SHOWROOMS FOR EACH DEPARTMENT SO THAT WE CAN MAKE IT EASIER TO FILTER EACH DEPARTMENT'S ASSETS AND HAVE THEM BE SHOWN ONLY FOR THEIR ASSIGNED USERS WE INVITE.

WE ARE NOT USING THIS SOFTWARE OR THE SHOWROOM FOR CUSTOMERS, WE ARE ONLY USING IT FOR THE STAFF AND HAVING 1-2 EMPLOYEES (MYSELF AND ONE OTHER) POPULATE AND USE THIS SOFTWARE ON A DAILY BASIS. WE WOULD LIKE TO HAVE EACH DIVISION/DEPARTMENT'S MANAGER(S) BE ABLE TO VIEW THEIR OWN STOCK VIA THE SHOWROOM AND BE ABLE TO POSSIBLY EASILY PRINT OR UPDATE THEIR AREA/DEPT BY PRINTING OUT A PAGE VIA THE SHOWROOM AND HANDING ME AND THE OTHER INFLOW USER SO WE CAN UPDATE THEIR STOCK ON A WEEKLY OR BI-WEEKLY BASIS. SOME AREAS NEED TO BE UPDATED MORE FREQUENTLY THAN OTHERS.

Pros

frequently webinar
User friendly
easy to learn
A lot of option to select from for many features

Cons

search option is not optimal
report is missing some cross over option

Pros

The best thing about inFlow Inventory is the tracking and reporting.

Cons

The reporting features are almost perfect, I have one report I need to create on my own, but otherwise the program is almost perfect.

Pros

A highly functional platform that assists us in tracking both incoming and outgoing stock.

Cons

The mobile app requires further development. A couple of notable issues include difficulties with barcode scanning and instances where the application crashes or fails to allow user sign-in.