User Reviews Overview

About GAGEpack

GAGEpack is a comprehensive calibration and statistical process control (SPC) analysis management solution, which assists manufacturing firms of all sizes with gage management and compliance. It is relied upon by manufacturers in...

Learn more

Feature ratings

Value for Money
4.7
Functionality
4.6
Ease of Use
4.6
Customer Support
4.8

Browse GAGEpack Reviews

120 of 120 reviews
Sort by:
Cassandra
Cassandra
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2018

I have used GagePack for many years and have always loved it.

Pros

I like that it updates automatically once the software agreement is renewed. I have used the phone tech support and it was helpful.

Cons

Formatting of some reports - sizing columns. I want to lengthen the time before the lock screen pops up.

Response from Advantive

Cassandra - Happy to hear of your satisfaction with GAGEpack and your positive experience with our support team!

Replied 28/10/2019
Mehmed Oğuz
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/01/2025

GAGEpack is my favourite solution for asset management

Pros

GAGEpack is oen of the most comprehensive digital asset management solution.

Cons

GAGEpack can be improved in terms of inventory management.

Mark
  • Industry: Medical Devices
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 16/03/2023

GAGEpack Software Gets 7 out of 10

Pros

I like the color coding abilities of the software. Gauges that need attention are clearly identified with a glance.

Cons

The software is NOT validated by the mfg. so "bugs" or any other issues are not identified until later by end users. The calibration / PM due reports generated by the software are in .pdf / .csv file format so they need to be converted to excel or other file friendly format to be useful to the users receiving the reports.

Alternatives Considered

CERDAAC and GAGEtrak

Reasons for Switching to GAGEpack

Total overall cost of ownership

Top GAGEpack Alternatives

paul
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/08/2019

great product, great price

overall a great product. very happy with it's capabilities.

Pros

less expensive than many competitive products. intuitive to use for a non-computer person. Excellent customer service when I call in for help!

Cons

a few functions were not intuitive for me to use (a non-computer savy person). took quite a while to enter all of our gauges manually (PQ Systems can migrate all your gauges into the program for you, but it costs more) these are minor issues however.

Response from Advantive

Paul - Thank you for your feedback! If you ever have a question regarding entering gauges, feel free to contact our Application Support team via email ([email protected]), by phone (1-800-777-5060), or by online chat (http://pq.systems/pq-chat). We are happy to help!

Replied 01/11/2019
Enrique
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2023

Gage pack

My overall experience with GAGEpack has been mostly great.

Pros

The most i liked bout gage pack was how easy it is to use.

Cons

The biggest con would be it not being supported anymore.

Marlies
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

4
Reviewed on 30/05/2023

Decent service

Its a good way to track calibrations but requires a lot "clicking through" to get where I want to be in the program. We have 2 licenses and would get more but the cost is too high to justify.

Pros

Template procedures are included with the purchase

Cons

User Interface could be more streamlined. Seems a bit dated and doesn't integrate well with our ERP

Verified Reviewer
  • Industry: Mechanical or Industrial Engineering
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 12/07/2018

I have been using this software for years. I have set it up from the start and updated it...

Value was great. The auditors like that we use it. It was easy to use.

Pros

It has always kept me in the good grace of auditors. They know this software and trust it. until this latest update i never had trouble with anything.

Cons

They keep adding more features and making it bigger. I believe it now is evolving to be used on bigger networks. I had some data lost the first week of using the new software. Never figured out why. It hasn't happened again, yet. The software was great, when we first got it. Now i'm worried about updating it again.

Response from Advantive

Thank you for the feedback! Glad to hear GAGEpack has helped with your auditing process!

Replied 14/10/2019
Verified Reviewer
  • Industry: Automotive
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/07/2018

Easy to use, great customer service.

Pros

My tech's can easily access gauge data and update gauges as well. Updates are easily installed and I if I have issues, customer support is just a phone call away. Overall great PQ Systems has great employees working for them.

Cons

Would like to be able to print tool pictures along with calibration worksheets (automatically attached to worksheets).

Response from Advantive

Thanks for the review! Customer support is always happy to help!

Replied 14/10/2019
Verified Reviewer
  • Industry: Packaging & Containers
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/10/2018

GAGEpack Software Review

Great product...great company!!

Pros

GAGEpack Software, by PQ Systems, is an excellent software package for controlling all of your calibration records. Very easy to use and maintain. You can even upload photos of your gauges for reference. This software takes the guesswork out of calibration audits.

Cons

No issues. This software is great and the technical support from PQ Systems is amazing! Support team is our go-to resource for any questions.

Response from Advantive

Thanks for the awesome review! Our support team is always happy to help!

Replied 01/11/2019
Kamran
Kamran
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/06/2018

A unique and powerful gage calibration software

Pros

Easy to use with all required functions from adding gages, tracking the status and performing required calibrations. Email notifications is a plus. Trial is also available to try the software before buy.

Cons

Didn't find any issues with the software overall looks a complete package. Online database could make it more reliable.

Response from Advantive

Kamran - Thank you for your review and comments! We are considering wider deployment and database storage options for the future.
Thanks!

Replied 09/07/2018
Brian
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 16/07/2018

Overall great software

Pros

ease of use during data entry. Ability to quickly introduce new gages into the system. Also the attachment of calibration Procedures via PDF is extremely helpful. Downloading and attachment of electronic certification from outside calibration vendors is very time saving and helpful.

Cons

Difficulty of generating custom reports. I have had difficulty in generating custom reports to produce the fields and information that I need to generate. Some fields will not show up in the reports after customization. Even our IT dept has experienced difficulty in producing the desired reports

Response from Advantive

Brian - Thank you for the review! Our application support team would be happy to help in generating custom reports. Application Support can be reached via email ([email protected]), by phone (1-800-777-5060), or online chat (http://pq.systems/pq-chat).

Replied 28/10/2019
Karl
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/07/2021

GAGEpack WORKS!

Pros

Ease of use and convenience. creating custom filters to view your gages in any way that makes sense given your specific set of circumstances.

Cons

Running the quality lab in a small job shop of less than 50 people, this software is perfect. I can't think of a single Con.

Dan
  • Industry: Aviation & Aerospace
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/11/2016

Gagepack Greatness

I absolutely love this software for our calibration system. It is very user friendly and the customer support is top notch. This system makes an audit a breeze.

Pros

The ease of use. I can sort by any feature that is populated. The customer support is always spot on. Everyone is extremly polite and helpful.

Cons

The cost of the software is a little high when trying to put the system on multiple computers.

Response from Advantive

Dan - Thank you for your feedback and positive review of GAGEpack! It's great to hear that our solution and Application Support team have made audits easier for StandardAero. Your comments regarding the R&R feature have been passed on to our software engineers and will be taken into consideration. We appreciate your feedback and look forward to continuing to serve you!

Replied 10/04/2017
Julie
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 12/07/2018

Great software at an affordable price - even for small companies. Excellent customer service.

We are able to get reports of annual spend and time spent calibrating. We were able to utilize the software for machine PM's as well as audit schedules so we didn't have to buy more softwares to help with those needs.

Pros

customization of fields - We utilize the software for anything that requires scheduling - eye appts, annual training, audits, preventive maintenance, etc.

Cons

The software will crash at times. Would like the software to grow into an optional cloud based system.

Response from Advantive

Julie - We appreciate the review! We're glad to hear that you enjoy the customization aspect of GAGEpack. We have recently been exploring a cloud based system so this might be something we implement in the future!

Replied 21/10/2019
Pamela
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 20/07/2018

Gages are easily accessed, due dates come on task list. Reports are easily available for each...

Easily helps me pass audits, with all the information in a couple clicks. Certification, date calibrated, date due. Reports for each supplier. Documentation on a gage that is out for repair, able to document any R & Rs that are being completed during a customer complaint.

Pros

Able to find a gage easily through several different functions. Task lists are easy to work with and show exactly what gage is due.

Cons

If i do not use the function to change a group of gages with the same calibration change, i cant remember how to access this.

Response from Advantive

Pamela - Thank you for sharing your experience with GAGEpack! We're glad you find it easy to use!

Replied 01/11/2019
Larry Joe
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/07/2018

This software enable us to stay in and conform to todays ISO and Mill standards.

makes my yearly calibration inspections a lot easier.

Pros

The ease of use of this soft ware is great. Anyone can use this with little computer skills. It helps us to stay up to date with the latest ISO standards, and MILL standards.

Cons

I have not found any problems with this software, we update ours every year. As we see new changes in ISO or MILL standards, I also see that the software covers these new standards.

Response from Advantive

Larry - Thanks for the great review! Hope you continue to have positive experiences with GAGEpack!

Replied 14/10/2019
Jeffrey
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2018

I love using the Gage Pack software. Easy and user friendly.

It helps monitor and maintain our internal calibrations and external calibrations. This is a huge help in our field.

Pros

I like the tasks lists you can print for calibrations coming due. I also like the fact that you can set the calibration status to usages and time frames or both. Great job!

Cons

I haven't found much that I don't like about this software. It's great in my opinion. I would highly recommend this product to others.

Response from Advantive

Jeffrey - Thank you for sharing your experience with GAGEpack!

Replied 23/10/2019
Jeremy
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/07/2018

I use GAGEpack daily. I couldn't imagine keeping traceability on thousands of gauges without...

Pros

Easy to find active and archived gauges. My favorite feature is the ability to link calibration certificates to each individual gauge.

Cons

When pulling up the Dashboard..it is very slow. More webinar training videos would be very helpful for the three of us here who use GAGEpack.

Response from Advantive

Jeremy - Happy to hear that you're finding the software easy to use! We try to release new webinars every month! Check out our website and please subscribe to our Eline newsletter to stay updated!

Replied 14/10/2019
Steve
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/04/2019

Easy to use

Pros

Gagepack is the easiest to use gage management software on the market. The customer support is second to none.

Cons

I have no issues with the software. It is very easy to use.

Response from Advantive

Steve - Thank you for the review. We enjoy working with you!

Replied 01/11/2019
JEREMY
  • Industry: Machinery
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/06/2020

LIVE CHAT

Pros

EASY TO USE AND REALLY GOOD CUSTOMER SUPPORT.

Cons

REALLY NO CONS. i WISH IT HAD A FEATURE OF GIVING YOU ALL YOUR AVAILABLE NUMBERS NOT BEING USED TO MAKE IT FASTER FINDING AVAILABLE GAGE ID'S

Dan
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/07/2018

Great product, I was fortunate to be able to attend the two day training which really...

Makes my job easier.

Pros

Organization, history, scheduling forward and reviewing historical performance. Single license purchase price fits perfectly for any size company that needs to use it.

Cons

I wish we could afford to have more licenses. We have multiple users in a large building but only have budget for one concurrent license. I'm pushing for at least one more license, but "currently it's not in the budget"

Response from Advantive

Dan - Happy to hear you enjoy using GAGEpack! We would love to help add more licenses to your plan when your budget allows. Thanks for the review!

Replied 09/10/2019
Ivan
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/07/2018

Good experience easy to keep all the gages in record and when there due for calibration

Pros

How you could see in deferent ways all the gages we have in gage pack and how you change the ways to see when things are due for calibration

Cons

The leas that I like is only when I print the label of the calibration I couldn't change the settings so the date of the calibration was done it shows on the label.

Response from Advantive

Ivan - Thank you for the feedback!

Replied 21/10/2019
Ray
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 11/02/2019

GAGEpack Review

This system has all of the information we need to keep our recall system running smootly

Pros

All data is at my finger tips. Easy to use

Cons

Would like to see tool description on the calibration screen

Response from Advantive

Ray - We appreciate the kind review! Your comments relating to tool descriptions have been passed on to our software engineers. Thank you for the feedback!

Replied 01/11/2019
Tony
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 12/07/2018

I've used this for years, great success especially during audits

Easy to use

Pros

The dashboard is a good tool for quick access. Linking vendor certs is useful. Monitoring of vendor accreditation. Wear trend analysis. Calibration cost reports.

Cons

It would be helpful to allow MSA studies, (stability, bias and linearity) to be scheduled. There is a dashboard button but scheduling is not intuitive.

Response from Advantive

Tony - Thank you for the awesome review! We're thrilled to hear that GAGEpack has been such a help for Blue Blade Steel when going through audits. We look forward to continue working with you!

Replied 14/10/2019
Chris
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2018

Great Software That Will Save Time

Saved a considerable amount of time, better visibility of data, less paper record keeping, cut redundant steps, starting a check in/check out process, better record keeping,

Pros

We were previously spending a considerable amount of time maintaining our calibration program with a combination of excel and paper records. GAGEpack has helped us consolidate our calibration program into one software. It has saved us a considerable amount of time. This software is going to allow us to keep better records of our calibrations and it will make the data significantly more accessible. It is extremely easy to use and has a great user interface. All of our scheduling information is presented on the dashboard and emailed to the person responsible for the calibration.

Cons

The import feature could be easier to use and it would be nice if detailed instructions for that feature were included in the installation instructions for the software.

Response from Advantive

Chris - We are happy to hear about how effective GAGEpack has been in saving your team more time! Your comments on the import feature have been passed on to our software engineers and will be taken into consideration for future updates. Thank you for the feedback!

Replied 01/11/2019
120 reviews