--- description: Review of Microsoft Outlook Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Microsoft Outlook | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Email Management Software](/directory/3433/email-tracking/software) > [Microsoft Outlook](/software/399509/microsoft-outlook) # Microsoft Outlook Canonical: https://www.softwareadvice.com.au/software/399509/microsoft-outlook Page: 1 / 98\ Next: [Next page](https://www.softwareadvice.com.au/software/399509/microsoft-outlook?page=2) > Microsoft Outlook is a free email and calendar solution designed for both personal, educational and business use. The software allows users to send, receive, and manage emails, plus book and track events and appointments in the calendar. Outlook has a web interface as well as native apps for Windows, Mac OS, iOS, Android, and Windows Phone. Microsoft Outlook allows users to manage all of their contacts, emails, calendar, and tasks in one place. Integration with other Microsoft 365 apps enables access to contacts and the sharing of files directly from OneDrive as email attachments. The calendar functionality can be used to share availability with coworkers, book meeting or conference rooms, track RSVPs, and find the best time to schedule meetings with the Scheduling Assistant. Microsoft Outlook is free for personal use, and subscriptions for business or education use are offered through various monthly and annual Microsoft 356 packages. Support is provided via a knowledge base, community forum, and online help desk. > > Verdict: Rated **4.5/5** by 2426 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2426 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Archiving & Retention - Collaboration Tools - Contact Management - Customizable Templates - Email Monitoring - Email Templates - Inbox Management - Mobile App - Prioritization - Response Management - Search/Filter ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.softwareadvice.com.au/directory/3433/email-tracking/software) ## Alternatives 1. [Gmail](https://www.softwareadvice.com.au/software/171529/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft 365](https://www.softwareadvice.com.au/software/397757/office-365) — 4.6/5 (14035 reviews) 4. [Yahoo Mail](https://www.softwareadvice.com.au/software/366949/yahoo-mail) — 4.2/5 (846 reviews) 5. [Mailchimp](https://www.softwareadvice.com.au/software/111921/mailchimp) — 4.5/5 (17572 reviews) ## Reviews ### "This Ain't The Outlook From Your First Job\!" — 5.0/5 > **Anonymous User** | *7 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: The new CoPilot AI feature has been a major game changer. It puts everything into the Outlook app and it's great. > > **Cons**: Nothing really. Since my first review, it has only gotten better with the additonal apps that can integrate. > > My overall experience with MS Outlook involves more AI and integration with CoPilot working within the whole MS Office Suite. ----- ### "Makes inter-organizational comms easy" — 4.0/5 > **Lauren** | *13 January 2026* | Higher Education | Recommendation rating: 6.0/10 > > **Pros**: Outlook makes it easy for me to communicate with my coworkers and integrates well with other Microsoft products. I love the scheduling feature and using contact groups to reach more people at once. > > **Cons**: The search feature is not always accurate. I have to try multiple keywords before the message I am looking for is found. ----- ### "Mail communication with Microsoft Outlook" — 5.0/5 > **Saravanan** | *15 August 2023* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: Best way to send email communication to our clients and employees > > **Cons**: Nothing least about this product , overall performance of this product is just outstanding > > Very good. Was using this product more than 10 years when i started using computer / laptop ----- ### "A good tool that could become great if only..." — 3.0/5 > **Mouloukou** | *1 September 2025* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Outlook is a choice, for managing emails and calendars. It reliably delivers notifications and updates. Once you've got everything set up it runs smoothly. One of the advantages is how well it integrates with Microsoft tools making it a convenient option if you're already invested in the Office suite. > > **Cons**: The interface hasn't really kept pace with Google Workspace. It looks a bit old fashioned by comparison. When it comes to integrating with tools results are inconsistent. Trying to use it with Teams, for instance can be clumsy and frustrating at times. Overall the experience just isn't as seamless and user friendly, as what you'd find with Google. > > I've relied on Outlook as my go, to email and calendar tool, for years using it weekly. Generally it gets the job done. I frequently find myself thinking it could use a refresh. Something a bit modern and lightweight would be a nice change. ----- ### "Ease of Use. Robust, Reliable, and Built for Professional Workflows" — 5.0/5 > **Brad** | *17 December 2025* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable. > > **Cons**: The interface can feel cluttered and less intuitive than some newer email platforms, and performance can lag when managing large mailboxes. Customization options exist but are not always easy to find or implement without additional setup. > > Overall, Outlook is a solid, dependable email and productivity platform that’s well-suited for professional and business use. While it has a learning curve and occasional performance issues, its reliability, integration, and organizational tools outweigh its drawbacks. ----- Page: 1 / 98\ Next: [Next page](https://www.softwareadvice.com.au/software/399509/microsoft-outlook?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/399509/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data