Microsoft Outlook Reviews

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
Learn More

User Reviews Overview

About Microsoft Outlook

Microsoft Outlook is a free email and calendar solution designed for both personal, educational and business use. The software allows users to send, receive, and manage emails, plus book and track events and appointments in the...

Learn more

Feature ratings

Value for Money
4.4
Functionality
4.5
Ease of Use
4.4
Customer Support
4.1

Browse Microsoft Outlook Reviews

2,011 of 2,011 reviews
Sort by:
Esther
Esther
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2024

Amazing Microsoft Outlook

My overall experience with Microsoft Outlook has been positive. One thing for sure, I am more organized with my time and workflow.

Pros

I use Microsoft Outlook everyday for my job. I like that I can set up appointments on the calendar. I can schedule when I need to send out an email. I send mass emails without anyone knowing they are on my list.

Cons

I actually like everything about Microsoft Outlook. I have not had anything negative happen.

Filippo
Filippo
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 16/03/2024

MIcrosoft Outlook Review

Excellent experience overall. Besides some configuration issue, the program works very well and it brings several useful features.

Pros

The interface. Its easy to user, clear and you have all important info at glance. I like the layout and the button styles as well.

Cons

It hangs. Now less than before but in the last years Outlook was having troubles in handling large quantity of data. With the cloud service its much better (no more psts) but now it hangs when facing poor network performances.

James
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/10/2024

EASY TO USE convenient for work

Easy to communicate with co workers, and love being able to save as many emails as I need to look back on.

Pros

Easy to sign in and upload all the emails from as far back as I can remember

Cons

Sometimes it was hard to learn to file emails in certain folders.

Top Microsoft Outlook Alternatives

Kacie
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

2
Reviewed on 23/10/2024

Seems to often just be an extra unnecessary layer

Pros

I mean it functions and is what I grew up using.

Cons

It doesnt sync well with other email servers.

Daysi
Daysi
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 12/09/2024

Best Email I've Used!

Overall, Microsoft Outlook is the best email I've ever used and I will continue to use it. I use it personally and professionally. It's convenient, secure, and they always seem to be updating it to make it better!

Pros

Microsoft Outlook is by far my favorite email. It's very secure, easy to use, I hardly get junk mail (like I used to with other email platforms), and it customizable!

Cons

I do wish you could more easily share your weekly schedule with colleagues and I wish you could specify what days/hours you're working in the office or working from home so that people know how to reach you. There are some features such as groups that I think are really cool, but a little difficult to figure out and use.

Crystal
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 11/08/2024

My Outlook on Outlook (MS)

Pros

I like the fact that it is user friendly with simple help solutions

Cons

The online application is not my thing. Idk why, but the actual app just works better for me.

Alternatives Considered

Gmail

Reasons for Choosing Microsoft Outlook

I needed something that I could see all of my emails in. I integrated my yahoo and gmail to outlook. It was a pretty easy process after reading the instructions

Switched From

Yahoo Mail

Reasons for Switching to Microsoft Outlook

I choose MS Outlook because it was/is easy to Integrate my other email accounts together in one place
Marilyn
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 09/10/2024

Best Email Platform So Far

For the most part, I enjoy using Outlook. It has some quirks, but I can look past that to make sure the job still gets done.

Pros

I love that you can create multiple folders to separate the different types of emails the moment you get them.

Cons

Some of the navigation and search functionalities makes it hard to find emails that end up being buried over time.

Geena
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2024

Loving Outlook

I have enjoyed using outlook to assist in organizing work related events and reminders sent for meetings.

Pros

I LOVE the layout and alerts from outlook. I use all features including mail, calendar and reminders. Outlook offers a variety of personification options. The best feature is the pin to remind you to respond to certain emails or look back over them.

Cons

As of now I have no concerns regarding outlook and how it functions.

Olivia
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/11/2024

New Outlook is a Million Times Better

Pros

I enjoy how new outlook makes it easy to find features and looks pleasant and modern without being too overpowering.

Cons

Old outlook looked very dated. I heavily enjoy the new/browser version of Outlook more than the original. Switch if you have not yet.

Sandy
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

4
Reviewed on 01/11/2024

Good if you pay, adds if you dont

Now that I have Microsoft 365 it’s actually pretty decent but the free version with adds is not so good

Pros

Good email app supports almost every type of email account

Cons

Requires that users have an outlook or Microsoft account for most features free version pushed adds

Jodi
  • Industry: Government Relations
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 07/08/2024

Microsoft Outlook is a must have in the workplace

I have used Oulook in a professional setting for at least 20 years and also on my personal email home accounts. It is generally pretty intuitive and easy to use with many features.

Pros

I like the colored flag feature as it helps me keep my projects organized, and of course the ease of emailing and standard ooo work features and signatures are easy and a must for the office.

Cons

I have found the last 3 years or so the calendar function is a bit flaky. I will shutdown my computer and all calendars will be wiped out the next day and I'll have to add them all again and it frequently freezes when opening calendar. Not sure if it is due to Teams link at work or not but they are both Microsoft products so you think it would not do that.

Rakesh
Rakesh
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/09/2024

Best email management app

it effectively integrates email, calendar, and task management, making it a powerful tool for both personal and professional use.

Pros

integration capabilities
email, calendar, and task management in one platform
compatibility with other Microsoft Office applications

Cons

I personally feel that outlook is resource-intensive.
It consumes more resources ans slows down system performance, sometimes.

agnes
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/06/2024

excellent tool for email management

I use outlook daily at work. It is simple to use but at the same time provides many options and tools, including easy use of various format attachments. It includes the outlook calendar which is easy to use and very helpful in keeping track of meeting.
Great experience using Outlook

Pros

- ability to create folder for easy sorting of emails and auto directing of emails based on contact/email address;
- unread folder - easily allows to check unread emails which are visible in the unread folder - these can be additionally sorted by date, recipient etc;
-the search function with various filters which makes it easy to find emails based on different criteria.
- overall appearance of the application and ability to change it as per personal preference.

Cons

Have used outlook for work for many years, and have not had any complaints

Verified Reviewer
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2024

Outlook for meetings and email management

Overall, I've found Microsoft Outlook to be very useful for managing emails, calendars, and tasks. While the interface can be complex and it sometimes slows down with lots of emails, it's still a powerful tool for staying organized.

Pros

I liked Microsoft Outlook's comprehensive email management, including its powerful organizational features, integrated calendar, and task management, which streamline productivity and communication efficiently.

Cons

What I liked least about Microsoft Outlook is its sometimes complex interface and occasional slow performance with large email volumes, which can hinder productivity.

Eleanor
Eleanor
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
2

4
Reviewed on 15/02/2024

good for backup

It is very reliable and I use it as a back up and for functions where I want to keep distinct and separate work streams. It comes with my subscription which I think is good value

Pros

The platform is very stable and reliable. It comes within my standard subscription for the Microsoft package so I think it is reasonable value and I get updates whenever they are produced

Cons

Microsoft has its own way of doing things and sometimes gets in the way of how I want to arrange things

Joao
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/08/2024

Walking the talk with Microsoft Outlook, a very secure emailing tool.

I have had a very comfortable experience using Microsoft Outlook to communicate with emails. It keeps all my emails well safeguarded from malicious emails like junks and spam. Microsoft Outlook makes emailing so safe, easy and very comfortable.

Pros

I like the email security functions in Microsoft Outlook which keep my inbox safe from spam and other malicious emails. It has an amazing function for sending emails on schedules rather than instantly. It makes it so easy to access my emails from anywhere making it possible to work in remote.

Cons

I have not found a thing in Microsoft Outlook that does not do the job right and I have no cons.

Matt
Matt
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 26/06/2024

Has all the features if not the most fun to use

Pros

I like that it has all the features I need to manage email. I rarely thing, "If only it could..." It is a one stop for email, calendar, meetings and I trust what it shows me... almost all the time. Rarely has it misrepresented anything.

Cons

It's not great to look at, and it has so many features, I get lost in the options. I wish it were smarter to know what I need and narrow my choices accordingly.

Georgios
  • Industry: Maritime
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/02/2024

Microsoft Outlook a daily and very useful tool for everybody.

I use Microsoft Outlook in daily basis.
Is the best mail management program in the market.
I have it in all my devices and I can use it everywhere very friendly in use and I suggest it to every proffesional.

Pros

Very easy to use, very friendly environment.
Very useful the pinned mails tool.
Best in the market mails management program.
You can find it through app or through browser in every device pc,laptop,tablet and in every system iOS or Android.

Cons

If you comlete your storage you need to pay in order to have access in extra storage.
Also when I send a mail I can understand if my mail send it or not but I cannot see if my mail is opened or not.I mean if the receiver read my mail.This one feature that I can do it with an external app but not included in the Microsoft Outlook.

Verified Reviewer
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 15/02/2024

Defacto For Corporate Email System

It's a solid email platform and integrates easily with MS 365 platform.

Pros

It's familiar and easy to navigate with solid filtering functionality.

Cons

The new Outlook has some bugs. Traditional view is what I like. As long as performance is good then so am I.

Marco
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 25/06/2024

Microsoft Outlook - Review

Pros

It is a common use tool. It has been develop to a very friendly platform and also allow you to customize based on your needs.

Cons

Not much negative comment at the moment

Verified Reviewer
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/06/2024

Outlook experience

I like the way outlook design it’s very understandable and we can communicate easy. Is easiest way to schedule teams meeting with customers within minute

Pros

Is easy way to communicate through email

Cons

I can easily flagged the email which I feel it’s important and we can attache links and files

Abhishek
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 01/08/2024

Swiss army knife Mail client

Excellent mailbox with services as single point for all email communication.

Pros

Mail Client with all the features.
Ability to add even Gmail / third Party mailboxes mailboxes.
Supports IMAP , POP and all email configurations.
Has great integration with teams and other Microsoft products like Microsoft To-do.

Cons

Basic user licenses don't have access to outlook client.
No much customization options like themes

Shubham
Shubham
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2023

Microsoft Outlook Review

Pros

Outlook has got everything what a business needs from it's emailing tool. We can check delivered notification, read receipts and we can easily integrate it with any other external tool to streamline the process. We can easily personalize it according to our needs.

Cons

Sometimes it works very slowly and creates some issues and they should now considering changing the UI as it's been long.

Vidya
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 02/10/2024

Outlook the leader in email management

I have been using it for years now and it's an familiar experience.

Pros

Microsoft Outlook is very capable to handle emails and meetings efficiently

Cons

Not very sophisticated and it gets slower at times

Jade
Jade
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2023

Its still one of the things Microsoft do best...

Since launching my own small business, Office365 has been a product that offers consistent value, reliability and without crazy price gouging. I looked at Google originally but this has been worth every dollar spent since I started.

Pros

Microsoft Outlook for Mac no longer feels like the poor cousin - its a full-featured, stable and secure email management platform and as part of the Office365 suite its perfect in my small business scenario. I have very few issues with it, and I know I can rely on it to keep my business communications well-organised and consistent.

Cons

The HTML formatting for Mac is still a fraction hit and its, but it does emails and email management well.

Alternatives Considered

Gmail
2,011 reviews