User Reviews Overview
About Microsoft Outlook
Microsoft Outlook is a free email and calendar solution designed for both personal, educational and business use. The software allows users to send, receive, and manage emails, plus book and track events and appointments in the...
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- Industry: Human Resources
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Mail communication with Microsoft Outlook
Very good. Was using this product more than 10 years when i started using computer / laptop
Pros
Best way to send email communication to our clients and employees
Cons
Nothing least about this product , overall performance of this product is just outstanding
Alternatives Considered
GmailReasons for Choosing Microsoft Outlook
Sorting of mail received and sent from customers is very difficultSwitched From
Yahoo MailReasons for Switching to Microsoft Outlook
Data security, multiple options within the product where we can gather customers' details like contact number, whether he is available for chatting or not, desk / extension number etc- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Microsoft Outlook is probably the best email client, it is easy and productive
Microsoft Outlook is for me the best email client as it is very easy to find old emails, it has many filters and ways to organize all your emails and tasks and it has the calendar integrated. It is very easy to use and you can customize many features in the options section.
Pros
I did not realize how good Outlook was until I change to Gmail for professional purpose. Microsoft outlook shows a clean screen, it is easy to use, very intuitive and you can find almost everything you need very easily with its filter options. It has also many options to customize your experience.
Cons
People on my surrounding is very familiar with Gmail and having outlook means having another app just for email checking, but in a professional way, it's the best. Maybe the Gmail is more beautiful and they have more colours, but for professional use I think it's the best
- Industry: Government Administration
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
The most dependable email solution out there
Excellent, from day one it has been a key and pivotal tool for communication and productivity. The new addition to adding a thumbs up to an email you've read is really helpful rather than replying with a thank you.
Pros
Integration across the Microsoft 365 suite of apps. In particular the advances made between this working in harmony with MS Teams has improved productivity.
Cons
The browser version can sometimes not provide the same notifications as the desktop version. This could be down to user error, but I'd want a more seamless experience between the two without the need to alter any settings. Desktop and mobile app however sync brilliantly.
Top Microsoft Outlook Alternatives
- Industry: Human Resources
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Advantages and some drawbacks
Pros
I have been using Microsoft Outlook for many years to manage my various email addresses. I am a Microsoft customer with the complete Office 365 package. Microsoft Outlook has several advantages and some drawbacks. Among the advantages, I definitely appreciate the ability to easily share the calendar with other collaborators and colleagues who work in different companies than mine. This is crucial for the work I do, and it can be effectively managed through Microsoft Outlook. I greatly appreciate the calendar function and the ability to install extensions like Grammarly or Quillbot for the English language. I also make frequent use of rules to organize folders.
Cons
One of the limitations of Outlook is its heaviness and lack of fluidity. I often encounter synchronization issues, and drafts of emails with attachments are automatically created even though I have simply created and sent them immediately. This is a problem that I have noticed other people experiencing years ago as well. Nevertheless, overall, I continue to use Outlook because it is convenient to manage multiple email addresses from a single mail client.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Good but sometimes messy
Pros
It has some ease to organize your mail, rules are really helpfull when you get a lot of emails with the same theme.
Cons
sometimes it separates Email that shoudl eb grouped on the same conversation, at least compatring it with gmail.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Walking the talk with Microsoft Outlook, a very secure emailing tool.
I have had a very comfortable experience using Microsoft Outlook to communicate with emails. It keeps all my emails well safeguarded from malicious emails like junks and spam. Microsoft Outlook makes emailing so safe, easy and very comfortable.
Pros
I like the email security functions in Microsoft Outlook which keep my inbox safe from spam and other malicious emails. It has an amazing function for sending emails on schedules rather than instantly. It makes it so easy to access my emails from anywhere making it possible to work in remote.
Cons
I have not found a thing in Microsoft Outlook that does not do the job right and I have no cons.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Awesome tool.
Awesome tool, Overall, my experience with Microsoft Outlook has been largely positive. Its user-friendly interface and integration with other Microsoft Office applications significantly enhance productivity.
Pros
It's user friendly interface, Microsoft Outlook has a clean and intuitive interface that makes it easy to navigate and manage emails, calendar events, and tasks.
Cons
Issues with performance, Sometimes, Outlook can be slow to start or become sluggish, mostly when handling a large volume of emails.
- Industry: Packaging & Containers
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
An Office Buddy
As far on my experience this software is Very Good, it took only a short time for me to learn important functions that I need. Outlook is very user friendly and provides many functions that you can use depends on your working style.
Pros
Microsoft Outlook is very versatile and friendly user, there are a lot of options, settings and programs you can use depend on your working standards in organization. It is very flexible that you can organize all your mails, inbox and make proper templates for your email.
Cons
I think the least bad experience i encountered, sometimes you need to input verification code often, I don't know maybe its for security purposes.
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The Microsoft Outlook app is my go-to!
The Microsoft Outlook app is my go-to for staying organized and on top of my emails, schedules, and contacts.
Pros
I find Microsoft Outlook to be an incredibly valuable tool due to its extensive features such as the ability to manage multiple email accounts, schedule meetings, set reminders, and organize tasks effectively.
Cons
Microsoft Outlook is a great email and calendar software, but it has limited integration with other programs like Google Calendar.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Microsoft Review
We have enjoyed transitioning to microsoft outlook for our business.
Pros
I like how it integrates my mail, calendar and teams events
Cons
I wish it integrated better on mac computers.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
App Keeps getting every Year
Overall, I still love the app.
Pros
What I love about the software is the ability to add different email addresses. This saves my computer a ton of ram because I don't need to have those email opened on my browser.
I also love the ability how SharePoint and outlook are all connected, thus allowing me to use Power Query on a spreadsheet to view certain data I want to see or evaluate.
Cons
I don't like how the app still includes certain features on the web version that it isn't available on the app itself.
Web Outlook allows you to create a "Microsoft To Do Task" by just highlighting any text inside the body of your mail, meanwhile outlook as an app is unable to do so.
Also, I don't like that Outlook takes Storage away from my computer per every email I setup, so for those who´s got a laptop of 128GB or less. I don't personally recommend having too many accounts.
I manage 4 email and I had to keep one away because that mail was eating too much GB from my computer storage.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Great Product, but could be more stable
Outlook is a great product and becoming more so all the time. It is the productivity application that our business can't live without. The feature updates in Outlook tend to introduce issues unfortunately. The Shared Mailbox experience could be improved, it is common to see Outlook become non-responsive when switching between shared mailboxes, even on high end computers and gigabit internet. The features and ease of use are really what make Outlook great.
Pros
* Constantly Evolving Powerhouse of features and functionality
* Dark Theme = love
* Focused Mailbox
* AI Driven daily summary driven by Cortana
* Hundreds of App integrations via Marketplace or 3rd party
* Robust Rule and Tagging/categorization ability
* Quick Steps help apply multiple actions to messages
* Scheduling of messages
* Devloper and customize templates
* Visual Basic advanced development
* Shared Mailboxes
* Group Mailboxes (Channels) that allow team collaboration and follow up
* Favorite your inbox and often accessed folders
* Team, Planner, and Personal Calendar all in a single overlayed view
* Scheduling and Meeting assistance
* Tasks, Contacts, and Sticky notes
* Search emails using filters and key phrases
Cons
* Microsoft's new release and development schedule is great for the addition of new and useful tools but is causing stability issues. It is common to have to repair Outlook and Office applications after a feature update.
* Adding shared mailboxes often causes Outlook to run slowly.
* Some serious optimizations are needed in the sync process to prevent Outlook hanging. I have to disable Downloading of Shared mailboxes, which is enable by default, on every computer Outlook is installed on
Reasons for Switching to Microsoft Outlook
Power and Features. If Microsoft can optimize and add easier to use collaboration functionality we will continue to use Outlook indefinitely.- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Outlook is the fit for handling your emails and calender.
One of the best applications available in the market now.
Pros
It is a multi-task application that helps you control your inbound/outbound emails as well for your meetings on the colander and so many other interesting features.
Cons
Attachments sometimes might be an issue upon receiving files as files might crash.
Alternatives Considered
Google WorkspaceReasons for Choosing Microsoft Outlook
Outlook is more user friendly, fits the requirement more and staff already knows how to work on it.Switched From
Zoho MailReasons for Switching to Microsoft Outlook
More specific to what we were looking for with all the available features.- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Integrated email services with Windows operating system and Microsoft 365
For organizations, corporate and even industry it's a must have. It works for outside communication as well as inter company correspondence. Meanwhile it's data security and privacy is reliable.
Pros
The most appealing feature of Microsoft outlook is it's adaptability to let other email services synchronised simultaneous on a single page. Secondly file sharing track recoding of attachments and archive feature is highly collaborative. It works across all Microsoft 365 apps like word, excel and power point etc with which multi-tasking and multi dimensions office assignments are made easy.
Cons
With the recent update the size of the outlook software has become a bit heavier on computer hardware resources which suggest should be re worked to make it lite as web browser level.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Microsoft Outlook - My daily activity blueprint
My overall experience with Microsoft Outlook is highly positive. It allows me to stay in touch when I need to regardless of where I am or what device I am using at that moment. The automated response allows me to let people know when I am travelling or out on personal time and offer alternative contacts for immediate response. The ability to integrate with other platforms I use each day allows me to streamline my processes and optimize my time. And the Outlook calendar helps me remember all tasks great and small.
Pros
There are several things that I use Microsoft Outlook for on a daily basis. First, being able to easily sync to all devices and be able to respond to emails as quickly as possible helps me stand apart from my competition. The ability to create folders helps me keep communication with clients and prospects in an orderly fashion and makes them easy to find. I use HubSpot as my CRM and find that being able to integrate that with Outlook makes tracking opens of the emails I send very easy to do. Last, I don't know how lost I might be most days without getting my calendar reminders of things to do.
Cons
There are two things I would like to see be improved. I often have a bit of difficulty searching for a reminder on my calendar to confirm when I set that reminder for. I generally do not get any search results. The other thing I would like to see improved is not having to go in every so often and reset integrations that I have set up. As an example, I have to reset the email integration between Outlook and HubSpot. At times, this is quick and seamless, while other times it takes a bit of doing to reestablish the connection.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Pleasantly surprised!
We use Outlook exclusively and coming from a company that didn't use Outlook, I was skeptical. I'd heard that Outlook was difficult to use, however, that was proven wrong. Using Outlook has been a positive experience and I wouldn't go back!
Pros
Honestly, there are many things I like about this software, but I will try to narrow it down to what I like the most, difficult, but here goes. I like the layout feature. On any given day I can have numerous meetings and emails, and sometimes those meetings change location/topic and I'm notified of those changes via email. The fact that I can view my calendar and emails makes it easy to have the details I need so I don't miss the communication and I can be where I need to be. I also like the 'Notes' and 'To Do' features. I can do a brain dump and know that it's all in the same area, I don't need another application. Pinning/flagging/ and rating the priority of emails makes organization simple and ensures the higher priority items are upfront so I don't miss them. Lastly, the option to have a video meeting when creating a calendar meeting is a win! I don't have to move from one application to another and risk missing details. It's all right there! Basically, the fact that all I need is in one place ensures my time is used effectively and efficiently and that is a WIN!
Cons
This is hard to say because I don't know how the back end of things works, that's why we have a tech team, but I've run into trouble when trying to log into my work email on a personal device (phone, computer). The layers of security are great for safety, but it's a pain when I can't get in touch with the tech administrator to give me the access code to log in. I appreciate the security aspect, but it makes the ease of use a bit more difficult initially.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
One of the best email client software solutions ever made
Overall, there is no denying that Microsoft Outlook is a great and stable product that has been there for quite a while and has a quite large user base.
Pros
One of the best things about Microsoft Outlook is the fact that it is available in all platforms: MacOS, windows, Android etc. The most powerful thing about Microsoft Outlook is the fact that is able to consolidate different emails from different providers, giving you one interface to manage multiple emails. This is a very good feature as far as efficiency and organization is concerned.Microsoft outlook also has a very powerful calendar and alert system that is very reliable as far as reminders are concerned, making it very unlikely to miss important meetings and events.Microsoft outlook also offers a very organized contacts management feature that helps you organize your contacts into groups and distribution lists for ease of use. Additionally, the auto-complete feature in the application makes it easy to find contacts that you have already used before making the process faster and more enjoyable.As expected, Microsoft outlook works very seamlessly with the other Microsoft products like Excel and Word.
Cons
It might need some bit of time to be comfortable with Microsoft Outlook. Some of its features might be intimidating for new users.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Improving all the time
Email and calendar functions are 100% reliable and I never have issues with anything related to Outlook, other than app response time on mobile being quite slow.
Pros
The thing I like most about Outlook is that it just works, from any device I use, and it keeps getting new features that make it smoother and easier to use. Everything looks the same whenever I log in, from any device, so it's just easy to find messages or appointments that I'm looking for and stay up to date on communication.
Cons
My main complaint is that the mobile version is incredibly slow, but I suspect that is because of security layers that my company has put on all our devices.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
MIcrosoft Outlook the email client
I may say Microsoft Outlook is mandatory if you have a business email and send and receive a lot of mails.
I think it's the best email client, you can manage all your emails is a very smart way; the interface is clean and intuitive. You can create your own folders and add rules to them to organize the messages. There are a lot of addons for Outlook for a useful integration with most used (third party) programs. The calendar will help you to schedule your appointments, meetings and task to do.
If you need information you will easily find the answer on internet.
It's worth the price!
Pros
Easy to use
Lot of support and informations
Lot of addons
Cons
You need a license
I don't like some layout changes of features
Alternatives Considered
ThunderbirdReasons for Switching to Microsoft Outlook
Because Thunderbird is free and quite known.- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Much better than it's reputation
It allows us to organise e-mail and flow it into our other processes well.
Pros
It's pretty easy to use and, as you'd expect, integrates incredibly well into the Microsoft eco system. For example; I can flag an email in outlook and it shows up on my ToDo list app with all the info pre-filled.It has an extensive feature set and is a lot less clunky than it used to be, especially on mac/iOS where it's improved massively lately. You can create meetings in the calendar and have it automatically create and send Teams invites for those meetings if they're virtual without leaving outlook.
Cons
It can at times suffer from the usual Microsoft issue of toggles galore. Everything has a setting, which can be good, but also is sometimes just too much choice for the sake of it!
Alternatives Considered
ThunderbirdReasons for Switching to Microsoft Outlook
Features, price, integrations.- Industry: Translation & Localization
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
A staple for businesses who need professional email management
Overall, I highly recommend Microsoft Outlook to anyone looking for a comprehensive and efficient email client. Whether you are a business professional, student, or just need to manage your personal emails, Outlook has everything you need to be productive and organized
Pros
What I like best about Outlook is how it seamlessly integrates with other Microsoft Office tools, such as Word and Excel. This allows me to easily switch between applications and access the information I need in one place. The calendar and task management features are also top-notch, allowing me to keep track of appointments and deadlines with ease.
Cons
What I dislike about Outlook is that it can be slow and laggy at times, especially when dealing with a large amount of emails. However, this is a minor inconvenience in comparison to the many benefits that Outlook provides.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
The problem with Microsoft is...
Pros
Office 365 works well, is reasonably easy to implement, and does what need it to do
Cons
Microsoft pushes all their new stuff on you. They don't advise you that there are certain features, improvements, etc. -- they install it without advising you. Example --Focused email. Woke up one day to find my email a mess. Had to figure out what the heck some MS idiot did to my system and change it back to how I wanted it. So I figured it out and fixed it. Then bought a new phone, installed Outlook, synced with my computer, and a few days later the Outlook on the phone has been messed with by MS -- They changed Outlook on MY phone without MY permission and made changes I don't want. This is 0 on a scale of 1-whatever. One has to use the tools that are available, and big companies like MS take advantage of that and complicate your life by pushing their "new stuff" on you instead of informing you and letting you decide what you want/need. All the mores self-centered and idiotic as they don't make a penny more off me, they just waste my time for nothing.
- Industry: Mechanical or Industrial Engineering
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
With Microsoft Outlook we receive our emails safely and professionally
My favorite feature of this program is the ability to automatically send meeting invitations to recently deleted folders and then retrieve them if necessary. I like this function since the inbox folder can only hold critical emails, and they aren't being forwarded to that folder. I enjoy being able to check other people's schedules so I can set up meetings and, if necessary, communicate with them directly. I enjoy the ease with which folders and emails can be established and organized.
Pros
My favorite feature of this program is the ability to automatically send meeting invitations to recently deleted folders and then retrieve them if necessary. I like this function since the inbox folder can only hold critical emails, and they aren't being forwarded to that folder. I enjoy being able to check other people's schedules so I can set up meetings and, if necessary, communicate with them directly. I enjoy the ease with which folders and emails can be established and organized.
Cons
Since there are so many features and connections, it might be a bit overwhelming to find out what each one does. You'll ultimately get the hang of it with a little tinkering. I'm still prone to accidentally archiving or deleting an email because of a few erroneous typos. Because of this, I've learned to pay attention to the buttons I press when in my Inbox.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
The best suitable method for all needs to manage and organize e-mail
Microsoft Outlook enables us to manage e-mail and organize meetings with high efficiency. The team keeps in touch and enables them to exchange messages quickly and get a complete picture of all updates.
Pros
Microsoft Outlook is easy to use and contains calendar, contacts and all the tools you need to manage everything related to your email in one place. Microsoft Outlook increases interaction with email, and you will be able to send messages in distinctive formats due to the strong integration with the rest of the Office applications, which makes it easy for you to insert texts and tables Format it as you wish. I love how email addresses are logged, adding notes, and scheduling meetings in simple steps. One of my favorite features of Microsoft Outlook is the ability to plan to send emails at specific times, it can also have meetings, tasks and contacts on many windows, which can be an excellent system for managing tasks between different employees who can delegate productivity throughout our company . I trust their security and the layers of protection they provide for data.
Cons
I don't think there's anything I dislike about Microsoft Outlook, it's easy to use and all the tools are crystal clear and designed to suit all needs.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Microsoft Outlook Review
With Outlook, you can use different devices and still be able to access your email with functional compatibility across platforms. There is also seamless integration with Office Suite, so you can attach files of various filetypes, and share them. Switching between different email accounts is also possible within Outlook, and you can set email signatures for each account. The web client is data secure, compact and relatively simple to run once the main setup configurations have been done.
Pros
Migration and configuration of several different email accounts on one platform.
Great email client for adding appointments to Calendar, with automated reminders of upcoming events to attend.
These calendars, as well as emails, meetings, reminders and follow-ups can be synced and shared to multiple staff members for efficiency and collaboration.
One can group emails deemed important or flagged, emails that they would want to keep. Setting rules and Out-of-Office functions are also great and useful features.
Cons
Initial setup can be tricky for new users. One has to be a bit knowledgeable for the initial setup, with regards to POP/MAC, SMTP, etc. settings.
The mailbox client can be quite "heavy" when running, execution can be slow at times, especially on machines with limited RAM or older operating systems.