User Reviews Overview
About Paycor
Paycor empowers leaders to build winning teams. Paycor’s human capital management (HCM) platform modernizes every aspect of people management, from recruiting, onboarding and payroll to career development and retention, but what...
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- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
A good payroll management tool
Paycor has helped digitized the whole payroll process, along with employee tracking and management. It helps save time and effort for both employee and management. It has streamlined the leave application and approval process.
Pros
Paycor is an excellent tool for payroll reporting purpose. Along with this, its interface is very user-friendly and easy to navigate for employees, HR department and the management as well. It also makes employee onboarding process simple.
Cons
Prices of the software are on the higher side, which are more than what its competitors are offering. Otherwise, it is a great tool.
Response from Paycor
Thanks for the positive feedback! We appreciate you highlighting Paycor's user-friendly interface and its ability to streamline payroll and employee management. We'll be sure to share your comments with our leadership team.
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Paycor Functionality
I personally like paycor from the admin side but overall it did not offer the customizing we need such as resetting user emails and password resets are so difficult for the end user.
Pros
On the back office side, I liked Payor for its ease of use and how simple it made payroll for us.
Cons
We had issues with users' access to view their onboarding and payroll as well as the fees.
Alternatives Considered
AviontéReasons for Switching to Paycor
There were too many red flags on major needs for us with Avionte not to go with Paycor.Response from Paycor
Thanks for your feedback. We appreciate you highlighting the ease of use of Paycor's back-office features. We'll share your comments regarding user access and customization options with our product team.
- Industry: Machinery
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
15 year user
Customer service is not good. Some issues with EDI feeds to some benefit plans.
Pros
Ease of use. System is set up so that it's easy to find things even if you aren't familiar with it.
Cons
Customer service is lacking. It takes forever to get a response.
Response from Paycor
We appreciate you taking the time to share your feedback. Your insights are valuable to us.
Top Paycor Alternatives
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Once it's set up, it's been wonderful
It took about 4 months to get everything straightened out and running smoothly. But I really think it's because they were understaffed at the time of onboarding. It has been pretty smooth since.
Pros
It takes care of a lot of aspects of payroll automatically. It will even integrate month-to-month workman's comp insurance and 401k through Human Interest.
Cons
The initial setup took forever. Apparently, they had too many companies sign up at the same time and not enough people to do it. They had me submit a bunch of forms and reports, and then couldn't find the information and I had to get them updated reports. It took about 5 months to get everything straightened onut.
Response from Paycor
We appreciate your feedback. We're glad to hear that Paycor has been a valuable tool for your business, especially after the initial setup period. Your comments will be shared with leadership!
- Industry: Wholesale
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Paycor makes payroll easy!
Great! Easy set up and help when needed, I love the new chat feature that makes getting help easy while continuing other work!
Pros
The designated setup team makes implementation so easy. Each department is included and thorough. The reports being able to be customizable is a great help.
Cons
During payroll weeks the time cards are slow to load we always have to do refreshes or shut the browser down and reopen
Alternatives Considered
ADP Workforce NowReasons for Choosing Paycor
More controller, better customer service more services.Switched From
Paychex FlexReasons for Switching to Paycor
Already a client with our other FEINS, cheap implementationResponse from Paycor
We appreciate your feedback. We're glad to hear you find the implementation process and reporting capabilities helpful. We'll share your comments with our team.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Paycor could be better
This system was handed down to my team as a result of an acquisition, and it has not been super smooth.
Pros
The welcome page for Paycor is fine. It provides some quick updates up front, but the benefits stop there.
Cons
Other than the front dashboard, I don't find Paycor to be very user-friendly. It's a cumbersome system that is not intuitive and requires more clicking around to find what you need than I think should be necessary.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Paycor is user friendly
It was generally positive though I have had better experiences with other payroll companies.
Pros
It was easy to add new employees and input their hours
Cons
I did not like that we had to pay to get payroll information shortly after our service ended.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Quick and easy to use.
Paycor staff were great and able to assist as needed and are quick to respond when there are issues.
Pros
Simplicity of use for employees and managers
Cons
Inability to run reports that have all information needed.
Alternatives Considered
ADP Workforce NowReasons for Switching to Paycor
Paycor cost less than ADP with nearly all the same functionalityResponse from Paycor
Thank you for your feedback! We are thrilled to hear you love how simple Paycor is to use! We will be sure to share your feedback with our leadership team
- Industry: 2128
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Paycor for Beginners
Paycor saved its purpose for a time but as our company continues to grow we are needing a software with better customer service and higher functionality.
Pros
We were able to use the various functions of Paycor to thoroughly manage our staff.
Cons
There seemed to be quite a few frequent glitches with the software. The customer service was also far from top notch. Often speaking to individuals who would attempt to talk me through a fix from somewhere out of the country.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
End-user, time tracking only - 9/10
At first I didn't like the idea of switching. After we did, I was happy with the results.
Pros
It made me happy to clock in and out! I don't know if it was the brightly colored, sleek interface or how it was intuitive and easy to use.
Nobody had to show me how to clock in and out, it was just automatic.
Great on a desktop and an app.
Sadly that is the only price of the system I interacted with.
Cons
As an end-user working only with the timekeeping piece I never had a problem
Everything worked great.
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
A Fine Alternative To ADP
At first I was hesitant when we switched over from ADP. But I can say not only am I impressed, but I actually prefer it now!!
Pros
It's extremely used friendly and I love the UI! It's an extremely versatile program that we use for payroll, employee benefits, tracking of both personal and employees performance, tax prep and so much more!
Cons
My one and only complaint was that it was initially particularly easy to navigate the benefits portions and features on Paycor. But once that was discerned, it was easy to do in subsequent years.
Response from Paycor
Thank you for your positive feedback on your experience with Paycor. We're glad to hear that you find our platform user-friendly and versatile for your payroll, employee benefits, and performance tracking needs. We appreciate your preference for Paycor over ADP and we're committed to providing you with a great overall experience.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
In Between product
So So we did not continue using paycor after year 1
Pros
The support team was great when you need help
Cons
The fact I had to reach out to support so frequently made it frustrating
Response from Paycor
Thank you for your review of Paycor. We appreciate your positive feedback regarding our support team and their assistance when needed. We apologize for any frustration caused by the need to reach out to support frequently. We value your feedback and will work to improve our platform to minimize the need for frequent support. We understand that you did not continue using Paycor after the first year, and we appreciate your consideration of our services. Thank you for choosing Paycor and for sharing your comments.
- Industry: Consumer Goods
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
One Stop Shop
Pros
Paycor is our one stop for all of our HR needs.
Cons
Currently I am not pleased with Time Off Accruals. We have had so many issues with getting this set up & this has been goin on since implementation.
Response from Paycor
Thank you for your feedback. We are glad to hear that Paycor has been able to serve as a one-stop solution for your HR needs. We apologize for any difficulties you have experienced with the Time Off Accruals feature. We understand the importance of having this set up correctly and we are committed to resolving any issues you may be facing. Please reach out to our customer support team for assistance in resolving this matter. We appreciate your decision to switch to Paycor for a more up-to-date and comprehensive system.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Glad we switched
Very happy we switched to Paycor. The system is robust while not feeling overwhelming. Very user friendly and good customer service.
Pros
Very user friendly. Robust system while not feeling overwhelming.
Cons
The updates. The updates have made things harder to find.
Response from Paycor
Thank you for your positive review! We're glad you switched to Paycor and find our system user-friendly and robust. We appreciate your feedback on the updates and will continue to improve based on user input.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Satisfied Administrator
Above Average. For a while CSM were changing frequently. I hope that stops and rapport is everything in this type of relationship.
Pros
Functionality and all its capabilities. Personalization of home page.
Cons
Can’t manipulate some data in the way I need/want to.
Alternatives Considered
Oracle PeopleSoftReasons for Choosing Paycor
At the time ADP was disjointed and not very user friendly.Switched From
ezLaborManagerReasons for Switching to Paycor
Plainly put it was cost. I had a certain budget to work within.Response from Paycor
Thank you for your review! We're glad to hear that you are satisfied with Paycor's functionality and personalization options. We understand that there may be limitations in manipulating data, but we are constantly working to improve our platform. We appreciate your feedback and hope to build a strong rapport with you as our customer.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Putsch and Paycor, Partners Established in 2024
I am happy with it so far. It's only been two weeks, so there are some learning curves and growing pains, but we will prosper with our new system of 2024!
Pros
All the features it has to offer both employees and administration.
Cons
Constantly gets hung up, always having to refresh the page to get it to load when using desktop. Internet connection error with mobile app.
Alternatives Considered
RipplingReasons for Choosing Paycor
QuickBooks doesn't have the features that Paycor offers. ADP we had constant connection issues via desktop, kiosk, and mobile. It became more of a frustration than a helpful tool for our company.Reasons for Switching to Paycor
Pricing, modules, customer service, communications.Response from Paycor
Thank you for your review. We're glad to hear that you are happy with the features that Paycor offers. We apologize for any inconvenience caused by the page loading issues on desktop and the internet connection error with the mobile app. We appreciate your patience as we work to improve these areas. We're also pleased to hear that you chose Paycor based on factors such as pricing, modules, customer service, and communications. We hope that our system will continue to meet your needs and help your company prosper in 2024 and beyond.
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Paycor > ADP
I would give it a solid 8! We had a few bumps to begin with but it had been better since.
Pros
Ease of use and customization that we can utilize
Cons
Paycor and benefits do not
Communicate well
Response from Paycor
Thank you for your review! We're glad to hear that you find Paycor easy to use and appreciate the customization options available. We apologize for any communication issues between Paycor and benefits, and we are continuously working to improve our processes. We appreciate your feedback and are glad to hear that your experience has improved over time. We understand the importance of flexibility and customization, and we're happy to provide that for you.
- Industry: Aviation & Aerospace
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Paycor HRIS Review
Overall, I am quite happy with Paycor. We are able to accomplish what we need and work with them to customize our solution.
Pros
I like the functionalities of Paycor for almost all things HR related. This system is easy to use for employee payroll, benefits, timekeeping, compensation, and more. The premium support option is amazing - if you have an issue, you call in and talk to a team of Paycor reps that know your company and processes. You talk to the same team each time! They have a lot of extra features that can be added.
Cons
The downside of Paycor is if you have multiple companies (EIN's) that need to work together. A lot of things can be customized, but some options are a one size fits all for your entire company. This is particularly frustrating with Performance Management as all companies don't do the same thing. Also, it seems like they haven't tested quite enough before rolling out new features.
Response from Paycor
Thank you for your positive feedback on Paycor. We're pleased to hear that you find our platform valuable for HR management and that you appreciate our premium support services. While we understand your concerns regarding the limitations for multiple companies, we'll share your feedback with our product team for consideration. We appreciate your continued use of Paycor and are committed to providing you with the best possible HR solutions. Please don't hesitate to reach out if you have any further questions or require additional assistance.
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The best payroll software, give it a shot.
It helps to easily create and manage employees records, streamline tax activity and automating onboarding process.
Pros
Paycor is the most outstanding payroll software. Paycor efficiency is huge, very easy to use and navigate. It's features are on point, try it. Pay your employees instantly with paycor it's secure and trusted solution. No matter the size of your business, paycor is the solution for you.
Cons
Nothing to hate in paycor,it's all amazing.
Response from Paycor
Thank you for your positive review of Paycor! We're glad you find our payroll software outstanding and easy to use. We appreciate your support and look forward to serving you further.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Good product, no direction
I have had to learn everything on my own and I would have preferred to have an established and developed relationship with a dedicated Paycor account rep who understands our industry and business. There is a lot of room for improvement. I like the product but the implementation was horrible and a lack of responsibility and urgency from the PayCor Implementation Team, with the exception of [sensitive content hidden], who was fantastic.
Pros
I like the new product development and constant evolution of the products
Cons
I do not like the level of support we receive for the amount of money we pay every month. The follow up is lacking and it seems to a random hit or miss when reaching someone in customer care.
Response from Paycor
Thank you for your review! We appreciate your positive feedback regarding our new product development and constant evolution. We apologize for any issues you've experienced with our customer support and implementation process. We understand the importance of having a dedicated account representative who understands your industry and business, and we apologize for any lack of responsibility and urgency you've encountered. We will take your feedback into consideration to improve our support and implementation processes.
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Works just maybe not as well as it should.
I've had good ones and bad ones. Just depends on the customer service rep you get when an error arises.
Pros
I enjoyed how paycor worked, looked and ran last year. Once the updates started it changed the entire feel of paycor and it is not as user friendly as it was prior.
Cons
The new look with the changes such as time cards hate it. Tiemcards should be easily accessible in each e ployees profile and with the change its not.
The errors that should have been an automatic fix not a manual one.
Response from Paycor
Thank you for your feedback. We appreciate your positive experience with Paycor in the past and apologize for any difficulties you have encountered with the recent updates. We understand your concerns regarding the changes to the time cards and accessibility within employee profiles. We will take your feedback into consideration as we continue to improve the user-friendliness of our platform. We also apologize for any inconsistencies in customer service and will work to ensure a consistently positive experience for all users.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Paycor as an HRIS
I went to Paycor's user conference in April 2024 and benefited from doing so. I was able to voice some frustrations/questions while there; representatives from Paycor did follow up with me later to provide answers and training. The sessions they offered had product-specific information, which was helpful to me as a new user. My Paycor experience has been much more positive since then. I did appreciate being heard.
Pros
The Paycor platform is intuitive to end users.
Cons
Paycor's general customer service is underwhelming. The implementation for HR modules was nonexisten.
Response from Paycor
Thank you for your feedback. We apologize for any underwhelming experiences with our general customer service and the lack of implementation for HR modules. We are glad that attending Paycor's user conference allowed you to voice your frustrations and that representatives followed up with answers and training. We appreciate your feedback and are committed to continuously improving our services.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
My experience with Paycor
It was user friendly. I like that I could keep track of my time and view and print my tax documents.
Pros
I liked that all my information is in one place.
Cons
There was not anything that I did not like.
Response from Paycor
Thank you for your review of Paycor. We're glad to hear that you found our platform user-friendly and appreciated having all your information in one place. We're also pleased that you were able to easily track your time and access your tax documents. If you have any further feedback or questions, please feel free to reach out to us. We value your input and are committed to providing a positive experience with Paycor.
- Industry: Civic & Social Organization
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Paycor is robust
Pros
I like the features in and around the settings management. I like the historical data for the purpose of analytics and for the purpose of getting a quick snapshot of a specific employee's journey through the organization - ie hire date, rate changes, manager changes, status changes, etc
Cons
its ever-changing offerings and features (or the names for them - COR and Paths and Gravity and Perform and CareerCast and SmartSourcing, etc) and how we arent able to access all the features that we are paying for - we have to call them and ask for access to them one by one. Also the onboarding feature is rough
Response from Paycor
Thank you for your feedback. We appreciate your positive comment on the robust features of Paycor, particularly in settings management and historical data. We apologize for any challenges you have experienced with the ever-changing offerings and features, as well as the onboarding process. We value your input and are committed to continuously improving our services.
- Industry: Import & Export
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Paycor Has Incredible and Reliable Features
The overall experience that I have with Paycor is exceptional.
Pros
Paycor has been an efficient HR and payroll management tool.
I am impressed by Paycor's simplicity.
Cons
I have zero reasons to dislike Paycor. It is splendid.
Response from Paycor
Thank you for your glowing review of Paycor. We're thrilled to hear that you find it to be an efficient and reliable HR and payroll management tool. We appreciate your positive feedback and are glad that you have had an exceptional experience with Paycor.
