User Reviews Overview
About GoCanvas
GoCanvas is a cloud-based mobile business management system suitable for field service companies, including electrical, HVAC, pest control and plumbing. The solution is designed to work on any smartphone or tablet and can also be...
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- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Agrxis Review on GoCanvas
I rely on GoCanvas as a business owner to speed up my data collection and form submission procedures. I can easily build and customize digital forms that are catered to my particular needs thanks to the platform's user-friendly and straightforward interface. Offline data collection is a game-changer since it enables me to operate effectively even in places with poor internet. My productivity has been further increased by the connectivity with other corporate programs, like cloud storage and CRMs. Every time I've had a problem or a query, the customer support staff has been accommodating and supportive. Overall, GoCanvas has greatly streamlined my work process, saved me time, and made my data management chores much simpler. I wholeheartedly urge anyone looking for a flexible and dependable digital form solution to use it.
Pros
GoCanvas and its superb mobile form solution really blew me away. The platform gave me the freedom and capabilities to design and alter digital forms to suit my particular business requirements. I was able to develop and alter forms with great ease using the drag-and-drop form builder, which helped me save a lot of time and work. I was able to gather data even in places with little or no internet connectivity because to GoCanvas' offline capabilities, which guaranteed continuous production. My workflow was expedited by the interface with other corporate systems, like CRMs and cloud storage platforms, which also got rid of the necessity for manual data entry. I was able to make data-driven decisions because to the advanced analytics and reporting options, which gave me useful insights into form submissions and trends. The customer support team was responsive and knowledgeable, promptly addressing any questions or issues I encountered.
Cons
Although I had a good overall experience with GoCanvas, there were a few things that I found difficult. The platform's learning curve was one of the things that I had trouble with. It took me some time to properly understand all the features and functionalities offered because I was a new user. It took some trial and error to put up the forms the first time, and I had to spend more time looking into the alternatives.
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Good, especially for multi unit management
Pros
Easy and fast functionally to change and update checklists as needed
Cons
Completely self managed, but of a learning curve on how to build and manage.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
STAY AWAY!!! DO NOT TOUCH
Scale from 1 to 10, I would put it at a negative 2.
Pros
It's ok at what it does. Paperwork functionality is ok.
Cons
Integrations suck. Their cancellation process is a joke!! They don't give you a place to reduce seats or to cancel. Then, I got assigned to a retention specialist who reduced our seats from 15 to 3. But come to find out they didn't so I kept getting billed for 15. On top of that, I emailed for 11 days trying to cancel out the remaining 3 and geting a refund for the difference. No response from my two account managers. Completeley ghosted. Honestly, the worst experience possible!! I would not recommend this company to my worst enemy.
Top GoCanvas Alternatives
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Great Job!
It was a pleasure to work with the team in resolving the problem. The team is very professional and showed the urgency needed to resolve the issues.
Pros
The team at GoCanvas were on top of the problem, resolving the problems quickly!
Cons
None, everything was handled quite well.
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Great software for digital forms
Pros
Ease of use for digital forms and electronic signatures.
Cons
Having to store all the forms on a different database that was hippa compliant.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Unethical Business Practices
This is at the top of my list for unethical and unprofessional business practices i have ever seen. I think a class action suit is needed for fraud and theft practices on business owners
Pros
Canvas at the time was one of the only players but today there are many cheaper, better and user friendly options
Cons
They will not reduce your seats or cancel your subscription. you have to close basically cancel your credit card. They think because they have your data they own you
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Stay away from GoCanvas! They have no regard for the customer even a long time customer
Horrible, I was with them from there first beta test and it was good in the beginning but now is different with different management. I needed to lower the amount of users we have and they will not let us and are holding us hostage for a year because they want every last dollar from us. We were not leaving them but we had to lower our number of users and they told us to pound sand and then want us to sign another contract. What a scam.
Pros
Well I thought they were loyal to their customers but instead they just want to soak you for every dollar without regards to you as a customer.
Cons
Don't ever try and lower the number of seats or you are SOL because everytime you add a seat they up your contract and they will not let you lower anything you are stuck until the contract ends. Not even Microsoft soaks you like that.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
They are Thieves
Cons
A word of warning!!! These people are thieves!! I cancelled a subscription as it was no longer required and they continue to deduct charges from our acct and refuse to cancel our subscription! My advice, find another provider!!
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Optimis Corp Review
My overall experience has been nothing short of great.
Pros
What I like most regarding the software is how easy project management is.
Cons
There is currently nothing I dislike about GoCanvas.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Amazing Tool
Mobile use is very beneficial in our case, because it is very hard to deal with papers during swimming pool maintenance and field services, it is almost impossible to maintain paper forms neat and clean, papers usually get wet and useless. I don't even count field service people hand writing. We are very glad that issues related paper use are all gone and left behind in the past.
Pros
GoCanvas is an amazing tool, easy to use, and and very easy to customise, our integration was smooth.
Cons
It is not necessary but maybe there could be more fonts to use.
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Go Canvas Review
Always a good experience, easy to use.
Pros
Ease of using the system, anyone on shift has no issue following direction and completing the reports.
Cons
Sometimes slow to get into, but that is not the Canvas system causing this issue.
- Industry: Sports
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Great product!
Overall I like the Gocavas, its easy to design applications, its easy to use, and get it out to users.
Pros
We were looking for a method to submit inventory transactions that was easy, readily available to the user, on their mobile, that data entered can be validated and that can integrate easily to our system to reduce the time spent manually processing orders. GoCanvas was able to provide all these features.
Cons
The cons, limitation on graphics size, the reference data has to be partitioned if the file is too big, but there are work arounds, revisions to a forms change the form number so any project integrations that call that specific form number have to be updated every time.
- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
It works (with quarks)
Overall, positive rating!
Pros
The mobile platform on iphone ios works.
Cons
The Data transfer speeds could be better.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Formerly FESCO, now CINTAS
Good remarks from our technicians.
Pros
I personally don't use the software, I just listen to the remarks made by our technicians.
Cons
I personally don't use the software, I just listen to the remarks made by our technicians.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Retiring / Archiving Forms
With strong support from [SENSITIVE CONTENT]and the others in GoCanvas support, we have been able to work through all out issues over the course of the last 5+ years since I have been working with The Land Stewards.
Pros
GoCanvas is a user-friendly platform that is a valuable tool for us. We primarily use GoCanvas at The Land Stewards for our SWPPP (Stormwater Pollution Prevention Planning) inspections. The thing I like most about the software is the speed at which a form captures the data we need in the field and the stability of the app's features.
Cons
The part I like the least about this software is the difficulty in creating / editing the PDF output from a form when building a new form. When the PDF prints from a printer it needs to look a certain way and designing a new form takes quite a bit of trial and error to resolve and get looking right.
- Industry: Chemicals
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Great product, Super support team
Our maintenance workers get their job assignments on a tablet. The submitter enters the work order, it goes to a maintenance supervisor for approval and assigned to a maintenance worker. When job is complete it goes back to original submitter to ok work was done appropriately and then submitted.
We do all our training exams on tablets and laptops and all of our inspections (forklift, vehicle, ladder, fire extinquishers, eye wash stations, hoists, cranes, scales and all filed with no paper!)
Pros
The paper eliminated, filing in the cloud. And being able to check up on inspections and required training to make sure it's taken place.
Cons
The support team has overcome every obstacle I've run into so there really is no down side. We search by time frame and sometimes I'd like to be able to search across multiple Apps for a specific individual's submissions but this is small beans in comparison to all Go Canvas has enabled us to do
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great software, terrible licensing structure.
Pros
Almost everything; creating an app is easier than falling off a log, and even our users are capable of filling them out.
Cons
The licensing structure is awful. Not being able to add users without totally resetting your license renewal is easily the worst licensing system imaginable. I have tried to think of a worse one, but never could. As much as I love the service overall, I have to constantly fight my managers to continue justifying the cost, and am constantly tasked to find a replacement to save money which is a huge strain on my time. Admittedly this is partially poor management, but the licensing structure does not help matters.
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Dependable & easy to use
The reporting aspect of my job needs to be quick and GoCanvas facilitates that. It also needs to be dependable as I drive hours to a location and can't easily return. GoCanvas has not failed me.
Pros
I can count on GoCanvas to always connect and have ample space to convey information to my company. It is easy to use - basically self-explanatory. You can go back and change information if necessary. Adding photos is simple and has the option to add from your gallery or take the photo right then. There is a note section at the end that is perfect for any extra comments.
Cons
One thing I find irritating is that you can not move forward to the next page until all questions are answered on the current page. Often I do not get the information on each page in the order expected. It would be much more effective to be able to go forward to the page I need at the time.
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Impressive integration
We have used this program for many option such as work orders when we did not have any at the time of using this software. Used electronic forms to track time for employee to build justification, and moved our variety of inspections to canvas to make it easy for submitters.
Pros
- Simplicity to create your own forms
- Customization open to get the best forms possible
Cons
- cannot remember as some items have been fixed with each update to serve our need
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Canvas
Pros
For clients in higher education looking for a premier online learning product built for social learning, Canvas is the product for you! Having worked in other learning management systems which encourage users to 'document dump' and treat their online courses like correspondence courses, I was quite pleased to design courses and teach in such a high quality learning management system. Additionally, appearance, text size, and other learning environment concerns are appropriate to the higher education context, particularly as accessibility is concerned. This is an excellent product!
Cons
As a fully featured product, there is a bit of a learning curve in using the product well. That said, i'm not sure how to avoid this in a robust learning management system.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Go completely paperless with ease!
we have streamlined every piece of paper or form through go-canvas, and it has saved us tons of money in paper and filing-time. Makes everything easy to find and easy to complete. No more scanning and resending!
Pros
The functionality and ease of use make this platform great for any business who is looking to get up to par with a paperless system
Cons
i honestly cant think of any flaws with the software system. it is very will built and easily accessible and usable for all levels of management.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for Free Trial
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Review Source
Opened my eyes to the world of Mobile Forms.
Trialled GoCanvas extensively while coming up with a solution for our warehouses record-keeping.
Eventually went with ProntoForms and have learnt to love it and the many options I have to tweak and create new forms.
Pros
Very simple to use. Powerful options for importing and exporting data. As of October, GC have come out with a Free version for businesses with only one user. This could be quite amazing to get users on board and suit the needs of most small businesses.
Cons
Expensive for few users. We were wanting to have 3 Users (ie 3 Mobile devices) and pricing could not match alternate software offerings that I found.
Though I would likely think if I chose this software long-term, I would grow to love its feature-set.
- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Doing what it's supposed to do well
It does what it supposed to do well for simple to medium complex forms/ apps. For simple form it has no issue at all. For forms with more complicated and high volume of data, it has issues with some limitation here and there, e.g. only 75 rows of data will be displayed on the mobile device.
Pros
Apps/ form are very easy to customize and develop.
Cons
Limitation to use big reference data. Not really flexibility on PDF designer.
- Industry: Electrical/Electronic Manufacturing
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Review Source
GET IT!
GoCanvas has been incredible to work with. Our business is in Electrical Contracting, and GoCanvas designed a form on their app so that our employees don't need to fill out paper work tickets anymore. They also installed a barcode scanning system, so that our employees can scan items that they take from our warehouse to use at the jobsite. GoCanvas also give the ability to export those work tickets into a CSV or XML file, which means we can actually import those scans from their work tickets into our job costing software. It does so much more than we ever expected it to, which has made our switch to GoCanvas a seamless transition, and our employees who use it love it!
But the best part about GoCanvas is their Customer Service. I've had issues mapping some updates I made to the app, and was in a hurry to get it taken care of (before our employees were going to scan), and they got my message and called me immediately. Their response time is great, and they make sure they actually help solve the problem if there is one.
I can't say too many good things about their company, and would highly recommend them to anyone looking to consolidate their paper forms into a paperless app.
Pros
Customer Service
Adaptability
Ease of Use
Response from GoCanvas
Thanks for your thoughts and feedback! We appreciate it!
- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
A Fantastic Tool For Improving Efficiency and Quality of Service
We have replaced paper property inspection forms which has not only added value to the service provided to our clients, but it has increased efficiency massively and has gone even further by protecting the company from certain liability claims by evidencing every property inspection in its entirety, with supporting photographs etc.etc.
Pros
That everything from the app to the pdf can be tailored to fully meet our requirements.
Cons
Nothing! It was easy to set up, easy to use, tweak, and easy for all users to understand and begin to use.
