SAP S/4HANA Cloud Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About SAP S/4HANA Cloud

SAP S/4HANA Cloud is a cloud-based and on-premise enterprise resource planning (ERP) solution. It is suitable for small, midsize and large businesses in industries such as automotive, engineering, construction, mining, research...

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Feature ratings

Value for Money
4.0
Functionality
4.3
Ease of Use
3.8
Customer Support
4.0

Browse SAP S/4HANA Cloud Reviews

345 of 345 reviews
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Yiğit
Yiğit
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 09/05/2024

SAP S/4HANA Cloud Review

My overall experiance with SAP S/4HANA Cloud is very good. It makes my job much easier and I can save time.

Pros

Invoicing transactions are very convenient and easy. Uploading and processing invoices to the system is safer than other programs.

Cons

Sometimes the program responds late to operations and the program may freeze.

Anjum
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 15/08/2024

Best ERP System I have ever used

Pros

SAP S/4 Hana is the best ERP system with easy integration with everykind of business.

Cons

The initial onboarding can be a little difficult.

Mayur
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

Great ERP solution to simplify business processes and boost productivity

My overall experience with SAP S/4 HANA Cloud is great. It offers you scalability, higher availability, and great disaster management.

Pros

1) It offers you flexibility and scalability. You can choose the best subscription plan for your business as per requirement.
2) Another benefit of SAP S/4 HANA Cloud is that it periodically provides you an innovation cycle. So you get access early access to new technologies and developments.
3) It lets you simplify business processes and helps you to drive digital transformation.
4) It facilitates higher availability as well as great disaster management.

Cons

We never encountered any problem with SAP S/4 HANA Cloud till now.

Top SAP S/4HANA Cloud Alternatives

Sebastian
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
4

3
Reviewed on 29/07/2024

From implementer to daily user from logistic side

In overall, I like work with SAP system. Its very user friendly, not so expensive in implementation comparing to others and easy to learn.

Pros

The most I like possibility of improvement the production cockpit where we add many options of scrap, rework or prodoction version reporting.
It gave us great possibilities to analyze production process statistics.

Cons

Least in SAP I like the pace of work - many reports are generating some minutes.

  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 14/11/2024

Proper Inventory Management Software

Pros

The mass amount of data storage and customizable options to ensure procurement processes are running well and the in depth view of inventory management from all levels PR, PO, GRN, Goods Issued, etc. It is a great product to track your businesses success.

Cons

Can be a bit laggy at times. This is to be expected with ERP software processing large volumes of data.

Alternatives Considered

Oracle Taleo Cloud

Reasons for Switching to SAP S/4HANA Cloud

This was the best fit for the business with the best options for our company.
Audrey
Audrey
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 15/08/2023

One of the best ERP systems in the cloud

My accounting entries were quite simple to enter. Very little work is required, and it's simple to pick up and expand. Once done on an Excel spreadsheet, the process is now unnecessary because all participants have access to the data.

Pros

The project management tools in SAP S/4HANA Cloud make it easy for me to keep track of my customers' endeavors. My experience with SAP S/4HANA Cloud over the past year has convinced me that it is the best cloud-based enterprise resource planning (ERP) solution currently on the market. I like it a lot because of how well it can examine and process a transaction.

Cons

It's very expensive to set up, whether you're paying for the cloud infrastructure itself or for a consultant to help you get started. There are also significant ongoing costs associated with things like upgrades and keeping your system secure.

Lucia
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 17/12/2024

A brilliant ERP Software

The software has offered us unlimited customization and integrated seamlessly with other existing systems in our organisation.

Pros

SAP S/4HANA Cloud has advanced Ai capabilities which enables efficient automation of manual process and optimization of financial operations.

Cons

The product is up to scratch. I have not experienced any operational issue so far.

Elio
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 01/01/2025

Outstanding ERP software

Adoption of SAP S/4HANA Cloud has increased accuracy and compatibility in financial management.

Pros

The software has an amazing lucid interactive which is both intuitive and straightforward.

Cons

The product pricing plans are quite expensive and not affordable to small businesses.

Val
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/01/2025

SAP S4 Hanna

great software enable company to manage accounting and business in all levels

Pros

there are lots of FInancial and tax reports i am suing on a daily busiess to review, reconcile and file tax returns

Cons

some of the reports have to be customized to meet the requirements

Verified Reviewer
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
2

4
Reviewed on 11/11/2024

Franco REVIEW

Powerful for large-scale operations; once set up, it greatly enhances efficiency and decision-making.

Pros

Real-time data insights and seamless ERP integration.

Cons

Initial setup and customization can be quite complex.

asad
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 21/01/2024

Best ERP system with a very active online community

Pros

Easily integrated with multiple business tools.
Very wide and active Community.
Great documentation available.

Cons

Initial onboarding can be a bit tricky for novice users.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2023

Best tool for overall enterprise resource planning.

Overall, still the best choice for enterprise resource planning.

Pros

Features that I liked most about SAP are:1. Accounts Receivable and Payables ageing analysis. 2. Preparation of Financial Statements for my entity.3. Billing, Invoicing and payment processing feature is very helpful.4. Bank reconciliation preparation.5. General Ledger code for each line item.6. Different reports can be obtained using different Tcodes.7. Very detailed reporting is available.8. Preparation of budgets for the entity.9. Uploading of budget into the system and intra company budget transfers.

Cons

1. It is very expensive.2. It gets stuck sometimes, when I want to export a larger number of line items data.

Line
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 31/10/2023

SAP S/4HANA Cloud Review

My overall experience with SAP S/4HANA Cloud is a positive experience with very little learning time.

Pros

What I like most about the SAP S/4HANA Cloud is how easy it is to learn and use. Uploading my monthly files into SAP is most definitely my easiest task in Finance requirements.

Cons

What do I like the least is the ability to see where your errors are quickly. Toggling from page to page is a little tedious.

Verified Reviewer
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/02/2023

SAP S4 HANA Most Effective Tool for Pharmaceutical industry

Overall experience for SAP S4 HANA is great , it's very easy and understandable to beginners too.

Pros

Manages overall compliance and tracking of goods in Pharmaceutical industry with it's various valuable sections.

Cons

Sometimes it becomes very slow & hangs while working , which become bit difficult to work efficiently.

Jalacia
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 28/02/2023

Top application to use.

Pros

The feature I like the most about this software is the easy access to all my inventory in one place with plenty of filters to choose from to get what I'm looking for fast and easy.

Cons

What I least like about this software is the sign in page .

Shivani
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 23/12/2022

SAP S/4HANA Cloud - Complete and Easy Solution for your business needs

SAP S/4HANA cloud is easy to access, heavy data is also captured easy and it takes seconds and minutes to fetch data from system. Customization is easy and we can customize reports user specific.

Pros

Ease of Access and efficient in working and downloading any report

Cons

Flowchart of P2P process and Q2C process which is available in their SAP Business One solution. I believe that is one of the best feature to have in any software.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 14/01/2023

SAP S/4HANA Cloud - Perfect ERP software on cloud for any enterprise small or big!

Pros

SAP has traditionally been very good with its Enterprise Resource Planning software. With the advent of S/4 HANA cloud, it has taken it a notch higher. With HANA as a in memory database beneath the application layer, it is extremely fast; and with S/4 with all its innovations in simplifying and integrating various business processes seamlessly, SAP S/4HANA Cloud becomes the best ERP software on cloud for any enterprise small or big!

Cons

People may find it expensive but now with latest billing models that SAP offers, people still can get the best value of out of their investment on SAP S/4HANA Cloud

Robyn
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/01/2023

You'll save so much time!

Pros

This program handles all the things that I used to have to keep track of by writing everything and keeping it filed in filing cabinets. This way is SO much faster, and I can get done in one day the same amount that by hand would've taken me like 3 weeks.

Cons

It took longer than I expected to get it fully set up and ready to go.

DANISH
  • Industry: Consumer Goods
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 24/07/2021

Robust ERP solution

Overall It is a dynamic ERP solution I used in a big organization with multiple processes. I was delighted to use it as it covers every aspect of processes comprehensively with details reporting outputs to fulfill business needs. However, prior to proceeding, you must be considered about its cost & your scope of business.

Pros

As per organization needs. You could define user role-based access in the system with solid activity Log that helps in Audit. Ease of navigating different options both with mouse clicking & T-Codes. Wide-ranging reports are extremely helpful.

Cons

It is quite an expensive ERP Solution that requires extensive prior training to go live. It also prevents to capture all countries Taxes, Duties due to its certain restriction. You also have to be very particular about its customization else it could be cumbersome.

Vicente
Vicente
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2022

recommended

Pros

I like the ease of carrying out the activities, control management and integrated finances

Cons

It is an easy to use application, I had no problems using it

Verified Reviewer
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/07/2018

A step into the future.

With SAP HANA, my skills in view calculations have increased, I have another point of view about how to create one type of report or another. It is also very productive and very fast response. In addition with other tools like SAP Lumira, Qlik View / Sense and Tableau you can get a nice result, it leverages BI to another level and makes your experience even better.

Pros

SAP HANA, or Netweaver over HANA DB (HDB) is a step into the future. Before this concept of in-memory computing and memory storage (without reading the disk all the time), some reports took very long to load. Now you can get access to a larger piece of data in seconds. HANA also brings BW to another level of real time reporting, even detailed information can be shown in no time, its very fast. The way we build views by using the HANA Modeler is very simple but yet powerful, you can do a lot with little knowledge and much more with some expertise.

Cons

The tools used to work with HANA are both the HANA Studio or Eclipse with SAP HANA plugins. In my opinion, it could be better than it is; with more components, less bugs (you have to restart the environment every once in a while) and a better explanation about how the aggregation you see has been formed (Simpler than PlanViz).

Pankaj
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 13/03/2022

SAP - Best ERP Tool (Mainly for Manufacturing giants)

The overall experience is fantastic. If you have users who can correctly add the input data then you will get perfect reports and it can save lot of your time/efforts. I will recommend this to medium and large scale enterprises.

Pros

1. Audit Trail / Transaction History
2. Ease of Reporting
3. Downloading of data to Excel

I am using SAP since 2012. The best part of SAP is it keeps all the information and readymade audit trail is available. I personally like the ease of getting information via different T-codes, specially if you have access to Tables then you can download all the possible information. I have used this for FI, CO, MM & Purchasing module. The best part is that you can download all the to txt/xls format for further analysis.

Cons

SAP is very complex system and user training is very critical. The biggest issue we faced after SAP implementation is that if the trained user leaves and we have to train another user.

Siddhant
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 12/01/2023

Pre-eminent ERP solution

My overall experience is exceptionally good, the most accommodating piece is the quicker handling of information, report building & queries.

Pros

The best thing is its versatility. It can store information from different sources and cycles according to request without a hitch. We significantly use it to oversee the resources and general undertakings are executed really well.

Cons

Few a time I have experienced hung strings which delayed down the handling and a restart was required in some cases. Apparently complex back end processes for cross-utilitarian joining particularly with finance related tasks.

Ilia
Ilia
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 04/03/2021

I used this as a CRM

The business used this solution for a wide range of functions, however I personally used it as a CRM. I can see the main benefit of it is to have the one tool that does everything under the sun.

Pros

Even though I only really used it as a CRM I could tell that I was only scratching the surface of its capabilities. So the number one thing I liked about it was having everything under the one roof. It seemed to be relatively easy to navigate and pick up considering the plethora of options and buttons.

Cons

The look and feel reminded me of the old minesweeper game on windows 3.1. I could tell that the business put in a lot of work to customize this package however there were a number of kinks and workaround which didn't make sense.

Balamurugan
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 13/12/2022

Purchase Order

Pros

Supplier can able to update Material status in SAP S/4 Hana.

Cons

User Friendly interface.Web based applications tool.

345 reviews