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description: Review of GorillaDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: GorillaDesk | Reviews, Pricing & Demos - SoftwareAdvice AU
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# GorillaDesk

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> Introducing GorillaDesk—a simple yet powerful software solution for field-service companies.&#10;&#10;Here’s why over 3,100 companies love GorillaDesk:&#10;&#10;• Ease of Use: Software is supposed to make your life easier, not harder. GorillaDesk is designed to be simple to use so you can get up and running quickly, and get on with your life.&#10;&#10;• Quality of Support: Behind every successful business owner is a strong support network. Our Customer Support team is 100% dedicated to your success with GorillaDesk (and beyond). &#10;&#10;• Features and Functionality: Whether your biggest challenge is scheduling jobs, invoicing customers, collecting payments, or something totally different, we’ve got you covered.&#10;&#10;Ready to transform your business?&#10;&#10;Sign up for a 14-day FREE trial of GorillaDesk. No strings attached.
> 
> Verdict: Rated **4.8/5** by 274 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 274 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: GorillaDesk
- **Location**: Boca Raton, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Starting at $49 per month per technician or schedule managed for the Basic plan.&#10;&#10;Pro plans starting at $99 per month per technician or schedule managed.&#10;&#10;Pricing increases based on the number of schedules.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Antigua and Barbuda, Australia, Bahamas, Barbados, Canada, Cayman Islands, Costa Rica, New Zealand, Puerto Rico, St Lucia, St Martin, Ukraine, United Kingdom, United States

## Features

- API
- Accounting Integration
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Chemical Usage Tracking
- Client Portal
- Communications Management
- Contact Database
- Contract/License Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management

## Integrations (2 total)

- Stripe
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Landscape Software](https://www.softwareadvice.com.au/directory/4195/landscaping/software)

## Related Categories

- [Landscape Software](https://www.softwareadvice.com.au/directory/4195/landscaping/software)
- [Cleaning Business Software](https://www.softwareadvice.com.au/directory/613/maid-service/software)
- [Lawn Mowing Software](https://www.softwareadvice.com.au/directory/928/lawn-care/software)
- [Pest Control Software](https://www.softwareadvice.com.au/directory/512/pest-control/software)
- [Service Work Order Software](https://www.softwareadvice.com.au/directory/1544/work-order/software)

## Alternatives

1. [FieldRoutes](https://www.softwareadvice.com.au/software/32924/pestroutes) — 4.2/5 (337 reviews)
2. [Briostack](https://www.softwareadvice.com.au/software/100472/briostack) — 4.1/5 (69 reviews)
3. [PestPac](https://www.softwareadvice.com.au/software/3686/pestpac) — 3.9/5 (253 reviews)
4. [RealGreen](https://www.softwareadvice.com.au/software/361337/service-assistant) — 3.9/5 (146 reviews)
5. [EviSane](https://www.softwareadvice.com.au/software/200320/evisane) — 4.9/5 (35 reviews)

## Reviews

### "Great company" — 5.0/5

> **Frank** | *1 April 2026* | Recommendation rating: 10.0/10
> 
> **Pros**: GorillaDesk continues to be a leader in tech technological advancements. They have even been great at teaching me how to increase my business.
> 
> **Cons**: I don’t have anything negative to say. There are seldom any problems with GorillaDesk and when there are, they’re very quick and hard-working to resolve them
> 
> I’ve had a wonderful experience with GorillaDesk. If there’s ever a problem, they are very attentive and aggressive in handling any problems.

-----

### "Outstanding product" — 5.0/5

> **David** | *6 August 2021* | Chemicals | Recommendation rating: 10.0/10
> 
> **Pros**: Everything. So super user friendly. I am not that savvy with software and was able to not only implement it, but feel comfortable with it with only a few hours of online help. Everything is right there, not several clicks away. The mobile version has just about everything I need, especially as an owner operator.
> 
> **Cons**: Not much really. If I was forced to put something, maybe make the tech signature needed to end an appointment. If that was an option, that would be great, as it is required on everything in the pest control industry. But that is really just a super minor issue that is really just more of something that would force someone forgetful like myself  to check it off. But It has become habit to just do it.
> 
> Outstanding. Even when my online help got sick and was unable to be available for the appointment, the lady that  answered the phone was able to step right in on a moments notice. Great cross training.

-----

### "Easy to use computer program" — 5.0/5

> **Heather** | *17 September 2019* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it is to learn how to use.&#10;The billing will keep track of how many days a invoice has been billed&#10;I like the auto generated email for billing overdue invoices.&#10;Customer service is always willing and able to help.
> 
> **Cons**: the only thing I have had trouble with is when a job is marked complete, you are unable to go back and add to the invoicing.  We have accidently pushed the complete button and been unable to undo this.
> 
> Keeping trackof all ongoing work is a breeze with this program.&#10;Keeps record of past years.

-----

### "Lifesaver" — 5.0/5

> **Tawndra** | *10 January 2020* | Chemicals | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of operating the program is a plus, but the residual work and income that it has generated, by utilizing the program has made a huge difference in our numbers\!  Customer's love being able to pay online, receive reminders, and confirm  appointments by text or email.  The response has been great.
> 
> **Cons**: The only thing that I would change is the ability to move time off without deleting it and starting over.  That is being extremely petty though.
> 
> It has been a  pleasure working with this company.  There Tech Support is amazing and I have always has an answer within minutes of submitting a question or problem.   After having a terrible experience with another software company, I was terrified to try anything else. Man am I so glad I went with GorillaDesk. Can't wait to see what this years holds for our company after seeing what the program did for us last year.

-----

### "Great product" — 5.0/5

> **Lyle** | *8 January 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: UI is great, training resources are fantastic. Customer service is tops.
> 
> **Cons**: Cannot use for "Team/Crew Services"&#10;No payroll capabilities
> 
> Easy conversion, great customer service and follow-up.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/418757/gorilladesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/field-service/gorilladesk-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/418757/gorilladesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/418757/gorilladesk> |
| en-IE | <https://www.softwareadvice.ie/software/418757/gorilladesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/418757/gorilladesk> |

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