User Reviews Overview
About Dealfront
Did you know that 98% of your website visitors never leave their contact information? With Leadfeeder, you can uncover the companies who are visiting your website, see which pages they are visiting and from what sources, and...
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- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Better Quality Information
Pros
As a sales executive there are certain things I check everyday. Prime amongst them is Dealfront. The ability to see who is on the website, what pages they’ve been looking at and their keyword searches helps me to do everything from understand intent leads better to helping to plan ABM campaigns based on behaviours.
Cons
There are occasional issues where it can get the company on the website wrong, but nothing is perfect.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
An excellent product to increase our marketing output
The process was extremely easy. From the moment I set up the trial I never had a problem getting an answer to any questions or issues that I had. Additionally, the integration with my crm couldn't have been easier. It was point and click.
Pros
The ease of use. This program is very intuitive to use. Additionally I like how robust the custom feeds feature is. I can set up any number of feeds from repeat visitors to how they actually came to our website (google cpc, bing cpc, organic, etc.)
Cons
As of right now there is nothing that I do not like about this software. I can not begin to emphasize how easy this program is to use.
Alternatives Considered
Lead ForensicsReasons for Switching to Dealfront
The key factor was price. LeadFeeder came in at half the price and they do not charge for crm integrations the way Lead Forensics does.- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
A Good Entry Level CRM for SMEs
Pretty positive, you get exactly what you pay for- for an SME that's just starting out with email marketing it gives you the basic toolset to segment your audience and send email campaigns with some metrics on performance. Just be mindful if you wnat more advanced functionality another option may be a better option for you
Pros
It's pretty straightforward, the marketing module and contact database are fairly intuitive and easy to use
Cons
It lacks some of the bells and whistles of more advanced CRMs (with reference to marketing it lacks logic, triggers etc all the advanced functionality you get with the higher priced software) but for the money it's exactly what you'd expect
Response from Dealfront
Hi there, Jake!
Thank you so much for reviewing our Go-to-market platform here on Capterra!
We are tremendously happy to read through your favourite aspects of Dealfront, and how they best serve your business requirements, namely with its ease of use and adaptability.
Our team members rely strongly on our user's feedback, and that makes us sincerely appreciative of your comment, which includes key insights into our product, and what kind of improvements would make it a better, and more robust solution.
This feedback is crucial to our mission of continuously improving our product and services and as such, kindly allow me to remind you that you are always welcome to share additional details of your experience with Dealfront (formerly Leadfeeder & Echobot), by reaching out to us at [email protected] or +44 20 3936 9083.
Wishing you all the best!
Marta @Dealfront
Top Dealfront Alternatives
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Beyond traditional analytics - the best tool to see which content is
Pros
Leadfeeder lets you see the specific pages that companies visited. This has been proven extremely valuable to our team who can now gauge which type of content is performing the best. We can track user/company behavior as they move through our website. We can also see for how long they stayed on a certain page and where they came from (direct, referral, google, etc.).
Cons
Pricing gets a little tricky when you have multiple domains under just one company. Additionally, due to a change in Google Analytics’ privacy policy there were some changes to Leadfeeder too.
Alternatives Considered
Visitor QueueReasons for Switching to Dealfront
The alternative did not provide enough insights on the specific pages being visited.- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Track visitor activity-stay ahead of the crowd
Absolutely love the product and recommend it to all colleagues, since it’s a great way to gain insight in what both customers and potential clients are looking at on your website. There are many creative ways to further translate it to action. We use hubspot integration as well, so Leadfeeder provides valuable information to account managers as well
Pros
The ease of use, the fact that we can have over 10 team members use account for different purposes in ways that are customizable for every function: customer success, sales, marketing.
Cons
I was not happy with the newest targeting option they added, as it did not target properly, but we got refunded for the campaign we ran
Alternatives Considered
HotjarReasons for Switching to Dealfront
It provides company name through IP
- Industry: Medical Devices
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Be careful, this is a fraudulent company
Their so-called IP recognition service misidentifies many companies as the carriers they use or whatever. As a medical device company, it's not a hard guess who will visit our website. Yet 70% of the traffic they identified comes from industries unrelated to us.
Of the 30% of valid traffic, it is a stroke of luck to find the necessary contacts. Out of nearly 20,000 contacts from 2,000 companies that visited our website in a year, less than 100 were from the purchasing department I really need.
Each contact had to be manually filtered out one by one, with contact information also being manually revealed, taking about 30 seconds per contact. After the wait, 80% of the contacts turned out to have no contact information at all, and the platform was incapable of excluding them. Having manually revealed over 1500 contacts, I only got fewer than 300 emails. The remaining 700+ credits expired with the subscription.
Since the emails were from LinkedIn, the contacts may have left the company without updating their profiles. So the value that can actually be gotten from their platform will be smaller.
Upon realizing that the platform was a waste of time and money, I discovered that my subscription had been auto-renewed with no means of cancellation. Throughout my time using their service, there was no mention of their terms and conditions, that you have to cancel before 30 days of the renewal. And there was no reminder at all. However, after the auto-renewal, everyone started to bring up their terms and conditions like it's the bible and ignored my requests for negotiation.
Pros
Nothing. The main use of the tool is to identify the companies who visit your website. This sounds good, but they can't tell you the exact person.
Cons
Shameless renewal clause, hidden in their terms and conditions which no one had ever mentioned before. If you didn't tell them to cancel before 30 days of the renewal, they will auto-renew and it can't be canceled.
Response from Dealfront
Hi Sherry,
Thank you for reviewing the Dealfront platform. Your feedback is tremendously important to us.
We are truly sorry that you have not had the exciting experience we aim to deliver.
Leadfeeder is as a powerful tool for uncovering new prospects and keeping tabs on existing clients by identifying the companies browsing your website.
While we are sincerely sorry for the fact that this misunderstanding may have resulted in an experience that is likely far from what had been idealised, our focus and our promise to our clients is and remains that of revealing companies, not the individual visitors. This is because privacy laws in many countries deem identifying individual web visitors to be an illegal practice.
With that said, it is my genuine pleasure to invite you to get in touch with our support team, whose members will be delighted to clarify any doubt that may have remained unclear, regarding our data quality.
Please, do reach out to us at [email protected]
Best,
Marta
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
nuVizz Dealfront
Pros
Provides website traffic visibility for sales prospecting purposes. Integrated with CRM
Cons
No issues to report at the present time
Response from Dealfront
Hi there,
Thank you so much for reviewing our Go-to-market platform here on Capterra!
We are thrilled to read through your favourite aspects of Dealfront, and how they best serve your business requirements, in specific, how you can now have increased visibility on to your website traffic, while seamlessly integrating this data with your CRM.
Our team members rely strongly on our user's feedback, and that makes us sincerely appreciative of your review, which includes key insights into our product, and is crucial to our mission of continuously improving our product and services.
You are always welcome to share additional details of your experience with Dealfront (formerly Leadfeeder & Echobot), by reaching out to us at [email protected] or +44 20 3936 9083.
Wishing you all the best!
Marta @Dealfront
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Not the best, but good
It's good but the paid membership is too expensive compared to the features it offers
Pros
It can capture and rank the trustability of the leads that visit your website
Cons
The free trial was very good, although the free version doesn't really offer very useful features
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
The bridge between cold and warm leads
When we're cold emailing we are dealing with a cold audience who have never heard of us. When we're sending emails to our existing users/email subscribers, there's a chance we may send too many emails and annoy them.
But Leadfeeder is the sweet spot in between. The leads are not cold because they visited our product. They're technically not warm because they haven't reached out to us. We can take the next step to initiate conversation and hear what their needs are to help them make better decisions.
Pros
Leadfeeder overall is easy to use. Integrating with our site was easy too. It was just a few lines of code our developers had to add. We did it in less than 5 minutes.
Bing to find who's visiting our product and then reaching out them has been so impactful for us. Some people simply leave because their questions and concerns weren't answered. Leadfeeder is our second chance to make a good impression.
Cons
Prospecting tools are not important (because we use seperate tools for that) but still, that could be improved. For instance, based on the leads we get, Leadfeeder can show us similar companies/leads that are similar to the current leads' parameters. This will help us find more potential customers for our business. Due to the similarity they'll more likely be interested in our work.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Marketing Tool
Good in general and very successful in marketing
Pros
The software is simple and effective above all easy to use
Cons
I find the software a bit pricey on the premium plan
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Unlocking B2B Marketing Insights
Great platform, although the decision to invest should be carefully evaluated in consideration of your specific needs and budget.
Pros
We can now proactively reach out to potential leads that would have otherwise gone unnoticed. The lead scoring system has been particularly helpful in prioritizing and qualifying leads efficiently.
Cons
While Lead Forensics has been a powerful tool, it's important to note that the success of the tool greatly depends on how well your team can leverage the data it provides. Additionally, pricing may be a consideration for smaller businesses as its pretty pricey
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Integral part of our daily work
increase productivity in sales development
Pros
echobot offers new opportunities for a modern sales development approach. we are building new sales support services round this technology.
Cons
even if the overall quality of data is really good, now and then we see some data quality issues
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Leader in Feeding important information!!!
I have been using Leadfeeder for several months. The only negative I would have is though we know what company and what the IP Address is that the visitor uses, we have no pertinent information to contact an actual individual. However that being said. If Iam discussing business with a company and they are now on our website for an extended period of time, and I can see what pages they have visited, it gives me a great deal of information as to how serious my potential customer is about doing business. It also gives great information about my competitors who visit, and I can get a good feel for potential business in a particular vertical by viewing several companies who visit us in the same industry. I think the product is a valuable tool in my business arsenal.
Pros
ease of use
Cons
can't get actual visitor information
Response from Dealfront
Hi Jay, great that you are finding use for our tool! Sounds you really know what you are doing. Thanks for your review!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Non-profit experience
IT is a pretty good product, but we don't make any money from it and because a lot of firms interact with us we are cut off about the 10th of the month already. There is absolutely no point in us paying more fro the service as we make no money from it, but I wish I could see all, not just 1/3 of the firms visiting us. Because the information is mainly firms i.e. Microsoft. There is absolutely no way to get to an individual. For that reason it is useless as a sales tool. So as a user experience/tracking tool it is bordering on too expensive. Most people coming to our website are looking for information, not really to buy something. BUT I appreciate Leadfeeder as a limited use tool.
Pros
YOu can see who (firms) are coming to your site.
Cons
You can't connect to the person who came. We sell to people, not firms. Therefore it is NOT a LEADFEEDER. IT is a customer path tracking tool.
Response from Dealfront
Hi Clive, we are sad we couldn't help you better. :( Still, thanks a lot for your positive review!
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Perfect Solution for Customer Data
Good support, good solution. Everything positive!
Pros
Easy to use and all Infos about a potential customer with one click
Cons
That I didn´t knew about it for years :)
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Essential software solution for sales and marketing
Pros
easy to use
enormous time saving with recherche
high transparency to many companies
Cons
Echobt Connect unfortunately not yet for companies outside DACH-Region
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Love this tool
Very good, their customer service is top notch too.
Pros
Easy to setup and use, provides a lot of value based on the leads generated and converted.
Cons
Initially looked a bit expensive but realised the value when started using it.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Leadfeeder is a game changer for our sales team and an invaluable outbound sales prospecting...
Solid lead generation insights that fuel our outbound sales process. We save a lot of time and effort looking for contacts and having this information automatically be synced with Salesforce.
Pros
The ability to see contacts associated with the company that is viewing our site is great! I love that Leadfeeder tracks the history of all site views from a particular company. Leadfeeder's workflow features that allow users to assign leads to people and have information pull from Salesforce is amazing. I really like that Leadfeeder allows us to hide ISP views and views that are not relatable to our ideal targets.
Cons
Right now, there is nothing that I would say that I don't like about Leadfeeder. The only area of improvement that I see would be in the UI.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Simple, works, automated
Easier access to the leads
Pros
Fully automated, and actionable results to your email makes the solution easy to take into use and bringing value without any actions
Cons
Reports could show even more information from each visits (or company statistics) details in smallest possible report.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Be careful with payment terms
Pros
Simple to start with and you can use it if you have strong tracking on you web visitors.
Cons
Customer service and they way they work with customers. Be careful with payment terms they will force you to pay even if you tried to cancel subscription and the system gave you an error and it was on renewal day. They do not send you a notice of renewal before - and they are 100% strict on terms. For our company it did not make sense. Product is not very helpful if you do not have very strong ability to connect user activity to specific users. Will only give you a potential company name - not super useful. You can do this in Google Analytics via network section and some ip filtering. For help on this just search on google and you will find several links/guides.
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Great tool for seeing who was on your website
Tracking who visits my website
Pros
Very easy integration into website. Easy reporting. Tons of offers for customer support.
Cons
Somewhat pricey for small companies that get a lot of visitors but are only concerned with a few of them.
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Review Source
Great tool for providing visibility
This tool is great for providing visibility on who is visiting your site. This can then be used to identify and approach potential customers.
Response from Dealfront
Thanks for the feedback and for being a Leadfeeder user! We look forward to continue improving our product and service. Did you know we recently added more support and provide personal trainings? We also have more integrations and updates coming up as well!
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Easy to use
Better information as to whom is visiting our website
Pros
Nice interface. What I like most is that it shows all pages viewed and how long a company was viewing each page.
Cons
I believe it doesn't pick up every site visitor? I've had a couple companies reach out to us and there was no listing in leadfeeder that showed the company came to our site. I have no definitive proof of this, but it seems like it's missing a few. It could also be that the individual was not working at their office as it seems it only tracks corporate IP addresses. Personal IP addresses would be of little value anyways as it would be the IP of the service provider .
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Nothing short of exceptional! The information gathered has already proven invaluable.
Pros
The ability to see who, when and where visitors are to our site. We are able to see a correlation between our endeavors and the traffic coming back in.
Customer service! Leadfeeder has a deep commitment to sharing knowledge and helping us on the customer side quickly and always with a positive goal in mind.
Cons
It is the same as most, we want more! While we get a good view into what companies are coming and a limited view of the contacts, we would like to go deeper. I think this will begin happening more and more as the system learns our site.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Closed loop Sales and Marketing for concept adopters
Overall I have been very please with the product. It provides a great quick-glance for the sales. Did Marketing/Sales activity x have an impact. Much easier for companies to get started with inbound understanding than price range rivalries like e.g. Agile CRM or Mautic. Lacks some stuff from Hubspots marketing light but on the other hand has more features than Hubspot Light.
Pros
Ease of use
Cons
Needs forms tracking.
Response from Dealfront
Hi Sampsa,
thanks for your review! It'll be helpful for others.
