Geotab Reviews

Pros

Geotab captures and aggregates real-world data like no other system we've ever seen. You can watch a truck pulling out of the parking lot in real-time or look back a year ago at exactly how a driver backed into a dock over multiple attempts. You can reconstruct what happened in an accident second-by-second, or re-evaluate all the times your drivers entered or exited a specific location over the entire history of your database on the fly.They also believe the data is *yours*, to keep and use as you see fit, and give full access to their system through a completely open API. The user interface is full-featured and simple, but beyond that, it can be modified, added to, and changed endlessly, allowing you to improve the visibility and access to information you find valuable. It is a system that is uniquely unlike any other we've used in Trucking, a true paradigm shift in the technology of Trucking, and transformative for every customer we've worked with.

Cons

Their greatest strength is also their kryptonite. The features are so forward looking and Geotab is continually releasing new ones... it can be difficult to keep legacy systems up to speed with them. "Traditional" players (Qualcomm/OmniTracs, PeopleNet/Trimble) defined how data would be fed to back-end systems over 20 years ago, and most Transportation Management Systems still use those patterns today.The quality and volume of Geotab data is in a whole new league. Finding a middle ground to emulate the "Traditional" data feeds while also updating those TMS platforms to use the data available through Geotab is an ongoing challenge, but well worth the effort.

Pros

Meanwhile, engine data and environmental monitoring enable you to find out what might be wrong with the vehicle before it requires a major repair. Sophisticated data analysis of fuel consumption integrated with driving behavior, route planning, and control of idle time to give tangible recommendations on minimizing fuel use on the vehicles in the fleet.

Cons

If there are many vehicles in the area, for example, in the center of large cities, the map interface may sometimes freeze. Small growth in content customization for automated report frames. Some of the features that are included in the desktop version are, however, missing in the mobile app.

Pros

The software was the most positive part of the system

Cons

Hard to dig for data, geotabs did not always work, customer service was poor, not technical in install support.

Alternatives Considered

Reasons for Switching to Geotab

Pros

Easy to install and set up, did not take long at all.

Cons

Not very accurate, constantly having trouble with the devices, either they stop working completely or wont move on the map

Pros

easy to use, app for drivers is very simple, and drivers don't have to repeat inputs daily

Cons

no integration, no app for carrier, delayed on tracking, not open customer service on weekends

Alternatives Considered

Reasons for Choosing Geotab

Switched From

Reasons for Switching to Geotab

Pros

Geotab covers all the needs for fleet management and tracking.
Customer support is fast and reliable.
I like the 3rd party intergration feature

Cons

There is nothing to dislike about Geotab.

Pros

Geotab can be customized to meet a lot of different customers' needs. My favorite part of the solution is probably the custom reporting that can be done via Excel reports to tailor the presentation of aggregated data so that it is more readable and actionable when going to various groups within organization.

Cons

Geotab seems to be trending updates toward burying common functionality under more layers of options, which has made the software a bit less intuitive. I also find it difficult to find things quickly in their system ever since they removed the colors from the navigation bar and removed other visual clues that made the UX much more pleasant (I have given this three years to try to adjust and make sure this isn't a "learners curve" issue, and I believe it is still a real issue as I still have difficulty with it after all this time).

Pros

Easy to use and keep tabs on assets. No glitching at all.

Cons

i don't like searching addresses or seeing how far away a tech is from their destination. It is hidden and hard to use.

Pros

Telematics are great. The data analytics are outstanding asset to have.

Cons

Constatnt issues with cameras going on/off line, not recording, taking a lot of time to load, flipping vehicles/cameras, unable to reach cameras, poor customer service.

Pros

What I like most about Geotab is its comprehensive and user-friendly fleet management platform. The real-time data analytics, customizable reporting, and robust integration capabilities make it an invaluable tool for optimizing fleet operations and improving overall efficiency.

Cons

What I like least about Geotab is the occasional complexity of navigating some of its advanced features. While the platform is powerful, the learning curve for new users can be steep, and it sometimes requires more time to fully understand and utilize all its functionalities.

Pros

The best part about GeoTab is how easy it is to use.

Cons

The implementation is a little difficult at Tim’s.

Pros

Ease of use

Cons

GPS and power constantly disconnected, always asking for a 30 minute time off during the day, that is an american rule not Canadian. Cannot add a generic driver for when a dealership drives the truck or a mechanic drives the truck that is not part of the company

Pros

Easy to use and integrate with and develop workflows

Cons

There really isn't anything I dislike about the software

Pros

Basically the geotab app is useless if you don't buy its product, but once you have the GPS product it is a great fleet management tool, it has reports, alerts, notifications and helps with real statistics on the behavior of my vehicles.

Cons

There are large functionality and appearance updates very often.

Pros

Pros about using geotab is that it is very user friendly. It is very easy to onboard customers. The map function is great! I love using the bulk upload tool.

Cons

Sometimes getting an answer to your problem takes longer then I would like from the help desk.

Pros

Asset management, customizable, , customer service, updates

Cons

Live tracking can be quicker than 90 - 2 mins

Pros

Ease of usage , gps installation do not requires special skills

Cons

Features sometimes hidden deep in the menu

Pros

The platform is Easy to use and very driver friendly

Cons

There is nothing that you can’t like about this product.

Pros

Like the ease of use and the option to pick and choose just about anything you could think of for an add-on.

Cons

GP9 still needs some software tweaks, WIFI hotspot signal keeps dropping causing issues

Pros

Very easy to navigate, cloud based system with scalable features and reporting that allow me to better manage our fleet and a various number of metrics that each user can add or remove to suite their own needs.

Cons

Support up front at time of sale and roll out was great but slowly fell off after the fact. Training was lacking, there are a lot of videos on youtube for self training however we would have preferred a more direct hands on approach. This is not due to the product itself however, this is due to the reseller of Geotab as they only sell through distributors.

Pros

MyGeotab has enabled our small fleet management team to more easily gain vital insights into the health and safety of our fleet (about 10 vehicles). The feature-set is immense and very broad - it can be daunting when you first get your fleet set up. We have been able to set custom rules and triggers that have allowed us to match our fleet policy. These rules, such as instant notification of speeding violations or engine codes (via Geotab Hardware), have saved us money and time in vehicle repairs and downtime.

Cons

Geotab is a titan in the industry; they're the biggest name out there and they know it. However, they have lost their focus on usability. This application, for those unfamiliar with Fleet Management systems or new to the industry, is quite difficult to adopt. Fortunately, their direct Support is great (we had a troublesome, confused re-seller) and they have an expansive knowledgebase with videos and guides. We use this system in conjunction with Fleetio (direct integration!), and the difference in usability is overwhelming. I actually set up our system so that we never have to log in to MyGeotab because it's so darn hard to use and reconfigure.

Pros

The software is robust and easy to use. Whether we are tracking our day to day dispatch or managing hours of service, this software checks all the boxes. Highly recommend to anyone looking to outfit their fleet.

Cons

N/A this product accomplishes exactly what we need from it.

Pros

I love the IFTA, HOS logs, and maintenance logs as they are easy to use and understand.

Cons

The dashboard is a little cluttered but and sometimes it takes multiple clicks to get to something.

Pros

I like the fact that it is very easy to see where my drivers are at any time. I like that you can see when the drivers are speeding or harsh braking. I like that we have the ability to go back and track where a driver has been.

Cons

I am not crazy about the reports section of the software. It is hard to navigate and hard to understand. My Geotab needs to take a serious look and the ease of utilizing all of the software, not just the map portion.

Pros

The software is explanatory and we are able to monitor everything we want to in regards to drivers and vehicles. We can set up alerts and notifications, about things that happen, to keep us on track with our safety goals.

Cons

We have been trying to get our accounts merged into a single master account for over a year. No matter how often we reach out or try to move forward we still don't see progress.