UniFi Reviews

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
Learn More

User Reviews Overview

About UniFi

UniFi is a revolutionary cloud-based platform with limitless use cases for finance and all connected departments. It empowers organisations to streamline and automate business operations, connects finance to all departments in...

Learn more

Feature ratings

Value for Money
4.4
Functionality
4.6
Ease of Use
4.6
Customer Support
4.5

Browse UniFi Reviews

27 of 27 reviews
Sort by:
Michael
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/12/2024

A suite of configurable and user friendly finance applications

Really good, as mentioned the team at UniFi are always open, available and knowledgeable. The product continues to improve and still think we are only scratching the surface with what is possible with the tools available.

Pros

Building out some great features (audit logging features, OCR for purchase invoices, dashboard financial reporting capabilities) which is making it a comprehensive finance ERP tool. The Q&A Excel add-on is a powerful tool for financial reporting and is what we have been able to build our financial reporting packs out from. The Purchase Invoice app enables cost centre approval workflow and finance checks at various stages and is really configurable and user friendly. The support team is also great (chase the sun cover and fast response times) and the UniFi team generally is open and available to listening to any ideas for improvements for the product / overcoming any challenges that we are facing.

Cons

There is a lot of development still going on with the product so there are still occasional system bugs/issues which rear their head (and which the service team are most often really quick to remediate)

Nigel
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 23/12/2024

I made the right choice

Excellent. I was pleased to have bought it.

Pros

Very simple to use - great for multiple companies.

Cons

Having to approve each invoice individually.

Anousha
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 19/12/2024

General Manager

Good but limited in terms of GUI
Gettign better in terms of bug fixing

Pros

Facility to build new apps
Integration with Sun

Cons

- instability - very often we have issues
- it's difficult to read from ipad and iphone

Top UniFi Alternatives

SAP BusinessObjects Business Intelligence

SAP Business One

Enakeno
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 11/12/2024

Review: OML 11 Accountant

My overall experience with UniFi has been satisfactory, offering a reliable and user-friendly platform that streamlines processes, making tasks manageable and efficient for daily operations

Pros

Ease of use, intuitive interface, and robust accounting features made UniFi a practical and user-friendly solution for financial management and tracking.

Cons

One of the main drawbacks of UniFi is its frequent logon difficulties, which can disrupt access and make troubleshooting more time-consuming than expected

Giedre
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Positive experience

I am happy with high-quality financial system. Easy to use, high quality software.

Pros

The interface is intuitive, allowing both finance professionals and non-technical staff to navigate and use it effectively. Very good and effective customer support team.

Cons

I did had few issues mainly relating to the VAT returns, which was resolved efficiently by their customer support team.

Samantha
  • Industry: Investment Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

3
Reviewed on 10/12/2024

SB Review Kajima

Easy to use and responsive but there a re limitations with viewing attachments.

Pros

Simple to review at a glance the main high level data and simple to click on the notification and reivew

Cons

The attachments were difficult to review. There was inconsistency in being able to scroll up and down the attachment when viewing it on the page, I was trying to avoind opening it in a tab to see all the info.

Helen
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 17/12/2024

UniFi Review

I like using UniFi. It's easy for me as an administrator to navigate, and I can resolve some issues myself. Support are excellent if I'm unable to do this.

Pros

It's ease of use. The interface is good and everything is clear to see.

Cons

Sometimes items don't always complete correctly, but it doesn't happen that often.

Lavinia
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 21/12/2024

Unifi review

The apps are now working well with only the occasional issue arising, and has improved our financial controls.

Pros

It is adaptable and can be used for many different processes and permits customisation.

Cons

Teething problems during set-up were frustrating.

Paul
  • Industry: Mining & Metals
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/01/2025

Good Overall Experience

I have had a good overall experience and UniFi has worked as designed to create PO's

Pros

I like that you can log on to different devices if you need to work from a different workstation

Cons

Loading the suppliers can be a little slow at first and sometimes the PDF Purchase Order doesn't automatically get emailed back to myself

ALFRED
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2024

UNIFY REVIEW

GOOD, THE APP IS EASY TO USE AND IT HAS RELEVANT FEATURES

Pros

the USER INTERFERENCE WAS EASY TO USE AND ADOPT , I LIKE THE DRAFT VERSION WHERE YOU CAN WORK ON A DOCUMENT AND SAVE IT FOR LATER EDITING BEFORE SUBMITING

Cons

NONE , WHAT I HAD CHALLENGES WITH WAS SORTED , I HAD ISSUES WITH THE APP NOT ACCEPTING VALUES OF MORE THAT 8 DIGITS AFTER A DECIMAL POINT

Alice
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 03/12/2024

User Friendly & Pro-Active Support Team

Really grateful that it is so straightforward to use, particularly as this is my first experience with raising POs.

Pros

Really easy and straightforward to use, great support team.

Cons

There have been a couple of system errors/downtime periods, but the support team are always quick to help/resolve.

Sarah
  • Industry: Machinery
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/01/2025

Great system

Great. No issues, easy to use and navigate.

Pros

Easy to use. Simple enough to navigate / use.

Cons

Sometimes notifications not received but this may be internal settings

Omar
  • Industry: Mining & Metals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 03/12/2024

UniFi is fit for purpose with no issues

Very good. For the parts of the platform I have used, I have not encountered any issues.

I have not used all of the available options on the platform so cannot fully recommend the platform to other people (hence why 8/10 score).

Pros

Userface is simple to use once I got used to the platform. So far I have not encountered any bugs or issues. I have not used many of the platform's features, however.

Cons

I'm not sure if one is available, but a presenting me with a guide of how to use the platform when I first created an account would have been helpful.

Kate
  • Industry: Investment Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Unifi Review by KPL

User friendly and easy to approve financial documentation. Any issues also were quickly resolved within 24 hours.

Pros

Easy access with link to review and approve via email notifications

Cons

Not an app to be installed on mobiles which will be even easier for the approval process and can be done anywhere in the world.

Jack
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/12/2024

Finansys Review

Pros

Simple user interface, easy to use, easy to implement hierarchical approval process.

Cons

Nothing that i don't like about the system.

Rishi
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 10/12/2024

Unifi review by Chetwood IT Ops

My team use it more but feedback from them is generally positive

Pros

Easy to use Admin portal - clear UI. I really like the new Consultant tab that allows creation of short term accounts without consuming a license.

Cons

Lack of real time admin audit log reporting

leah
  • Industry: Marketing & Advertising
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2024

Great Platform for expenses

This platform helps me be organized with submitting expenses and keeps everything in one place. no spreadsheets needed!

Pros

This platform is simple and easy to use. It is even better when i am just uploading receipts on my phone!

Cons

There is nothing i do not like about this platform.

Brendan
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 23/12/2024

Unifi review

I use unifi for various pieces of work and have found it very good in that it enables me to complete tasks quickly

Pros

Quicker and better interface then previous versions

Cons

Nothing of note I can add or negative to its use

Hanson
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2024

Efficient and easy to use platform

Pros

User friendly interface, intuitive platform, provides efficiency to our internal approval processes

Cons

Little to say, the system proves itself useful and straightforward

Les
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 03/12/2024

LK Response

My experience of Unifi so far has been good and I look forward to seeing what else this system can do.

Pros

The simplicity of the layout and user friendly interface.

Cons

There has been one occasion recently where the values pulling through were blank, however this was quickly resolved

Amile
  • Industry: 2128
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/12/2024

Unifi review for an invoicing

It's a great platform for processing invoices with the need of the higher management approval.

Pros

I like the latest update to being able to intercompany coding when processing invoices and the approval features too.

Cons

The least that I like currently is the quick report option. It's not too user friendly and a bit messy.

Katie
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2024

UniFi review

Overall, I find this tool very helpful to keep ontop of my finances as part of a very busy role.

Pros

I think its a very user-friendly and easy tool to use, especially as someone who is not a finance person!

Cons

Nothing, I love the product. It has made keeping on top of my finances so easy!

Simon
  • Industry: Mining & Metals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 20/12/2024

Unifi - helps you out

A great piece of software that helps minimise the laborious nature of PO'S and PI's.

Pros

I liked that the application is easy to use and understand. It helps make ordering and processing simple.

Cons

No real issues, worked well across the board.

Robert
  • Industry: Mining & Metals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 30/12/2024

A positive user experience

Pros

Easy to navigate and email notifications

Cons

Occasionally slow loading time of drop-down fields

Craig
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 04/12/2024

UniFi User Experience

Very easy to use once familiar with the system

Pros

Very intuitive and simple to use. Sufficient flexibility and options.

Cons

Nothing the software works well, no glitches

27 reviews