--- description: Review of BuildOps Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BuildOps | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/411/service-dispatch/software) > [BuildOps](/software/426830/buildops) # BuildOps Canonical: https://www.softwareadvice.com.au/software/426830/buildops Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/426830/buildops?page=2) > BuildOps for commercial HVAC, plumbing and electrical service businesses is a cloud-based field service management platform. BuildOps mobile and web-based applications streamline communication between office staff and field technicians, improving both operations and customer experience. The BuildOps platform enables office staff to schedule jobs, projects and recurring services without leaving the dispatch board. Owners and managers are provided with automated real-time reporting to identify trends, monitor technician success and make better business decisions. With BuildOps mobile app, technicians use their phone or tablet to attach notes, audio, photos, videos and PDFs directly to work orders. Work orders with attachments and summary of work performed can be emailed directly to customers, increasing turnaround time for approval of work and payment. BuildOps offers service on a monthly subscription-based pricing plan that includes support via phone, chat, and email. > > Verdict: Rated **4.5/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 151 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: BuildOps - **Location**: Santa Monica, US - **Founded**: 2018 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Please contact BuildOps directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting - Accounting Integration - Alerts/Notifications - Asset Tracking - Automated Scheduling - Availability Management - Billing & Invoicing - CRM - Calendar Management - Client Tracking - Contact Database - Contact Management - Customer Database - Customer History - Customer Management - Customisable Forms - Customizable Reports - Dispatch Management - Drag & Drop ## Integrations (7 total) - NetSuite - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage Intacct - Viewpoint Spectrum - Viewpoint Vista ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) - [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software) - [Garage Door Software](https://www.softwareadvice.com.au/directory/4180/garage-door/software) - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) - [Electrical Contractor Software](https://www.softwareadvice.com.au/directory/3965/electrical-contractor/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.softwareadvice.com.au/software/109782/fieldpulse) — 4.6/5 (412 reviews) 3. [Housecall Pro](https://www.softwareadvice.com.au/software/7729/housecall) — 4.7/5 (2737 reviews) 4. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5060 reviews) 5. [Service Fusion](https://www.softwareadvice.com.au/software/5783/service-fusion) — 4.3/5 (290 reviews) ## Reviews ### "Good product" — 4.0/5 > **Keith** | *14 January 2026* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: Great value for the money easy install, format is user friendly, invoicing is pretty simple, decent features. > > **Cons**: Customer Service needs to have alot of tweaking. Not very knowledgeable about the product. Seems like the just read a script in front of them. > > Overall experience was very good and the install was easy. Customer Service needs an upgrade but okay. ----- ### "3 Months in - Build Ops New Users" — 5.0/5 > **Christian** | *14 April 2025* | Construction | Recommendation rating: 7.0/10 > > **Pros**: The visibility and fluidity of movement through the software. The software being cloud-based - Accessible from anywhere with a web browser Cut out the need for the multiple documentation software we had to utilize prior. > > **Cons**: Some of the workflows seem to be designed around more internal staff. Bigger corporations. We see the long-term benefit of this, but as of right now, we have not reached that point. Some of the workflows are more cumbersome. > > Overall, our experience has been positive. Many individuals have claimed that their job has gotten easier since we've made the switch. ----- ### "Our team likes BuildOps" — 5.0/5 > **Les** | *19 March 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and implement. Sync's well with QB's desktop. Good job and time management. Allows us to send invoices the day after the job is completed > > **Cons**: Would be nice if it could have a bill reader to add costs to jobs Also it would be good if BuildOps would allow us to to do price adjustments by importing updated pricing instead of going through the data team > > Very good experience. Easy to create an invoice from a job or just a simple invoice for a cash sale. Tech support and training are second to none\! ----- ### "Don’t waste your money" — 1.0/5 > **Pam** | *22 December 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: There really isn’t much positive I can say about BuildOps. Low entry costs, for the program, but high end user support required. > > **Cons**: Problems with sync errors or no sync errors. Items will sync with Quickbooks and BO thinks it hasn’t so it will export into QB multiple times. Conversely, it will think it’s interfaced and if had not exported to WB > > Poor experience, we gave up Click Up for this ineffective program which requires constant verification of the data it exported. ----- ### "Buildops; Building the Future" — 5.0/5 > **Makaiya** | *7 February 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Our favorite thing about Buildops, is the ability to view everything we need, all in one spot. The website is fairly easy to use. Invoicing is quick and easy due to having the ability to create forms, format them, and you can choose exactly what you want a customer to view on their invoice. The team is insanely smart, amazing, and they do what they can to help\! > > **Cons**: The only change I would really like to see the ability to insert forms that technicians can fill out (inspection forms, safety talks, accident forms) as they don't usually have the time to stop by and pick up paper copies. > > Our overall experience has been absolutely wonderful\! this software has been such a time saver\! We have everything we need, all in one spot\! ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/426830/buildops?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/426830/buildops) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data