Pivotal Tracker Reviews

Pros

I liked the feature that allows you to track the progress of a project. It was very helpful to see how far along a project was and what tasks needed to be completed in order to reach the goal.

Cons

the UI can be confusing and overwhelming at times, making it difficult to navigate and understand.

Pros

Its very easy to understand once you've picked up on how to use it for agile.

Cons

Because it's strength is in being opinionated software, it's not very customizable.

Alternatives Considered

Reasons for Switching to Pivotal Tracker

Pros

Pivotal Tracker actually does most of what you need to track projects, or stories for sprints for a scrum team, which is what I used it for. You can write stories and add images and links to them, and assign things to people and change the status of each story as it goes through your process. However, (see Cons section)...

Cons

Pivotal does not use lanes for workflow. You get one lane, and stories can move up and down it vertically until they are done, and then they finally get to jump out to another lane. But the vertical workflow instead of horizontal is extremely non-intuitive. In fact, I found the entire software platform to be highly non-intuitive in general. I'm pretty savvy with learning new products, and it still took two weeks and multiple trainings for me to feel like I had a grasp of what I was doing. Furthermore, they only have 4 fixed statuses, so if those don't match your process well then you are stuck putting tags on all your stories to keep track of where they are in your process. It's doable, but very annoying.

In addition, PivotalTracker looks like no one has done any development work on it since the year 2000. The interface is old and outdated, and challenging to wrap your head around. My company was using it when I started working here, and fortunately they switched to ClubHouse about 3 months after I started. What a glorious transition! It took me half a day to learn ClubHouse and it is so much cleaner and intuitive to work with. I believe shortly before we transitioned that Pivotal was actually starting to roll out some improvements to their platform, so maybe it's better now. But in my opinion they probably should have started thinking about that about 5 years earlier.

Pros

Pivotal Tracker implements a lot of the finer points of agile and makes it very easy to run an agile workflow.

Cons

The UI of Pivotal Tracker is utilitarian if you're being optimistic, dated and hard to look at if you're being less kind.

Pros

Pivotal Tracker offers tools which allows me to save time by eradicating manual workflow when planning and scheduling projects.

Cons

Unfortunately, Pivotal Tracker has poor background integration capability compared to alternatives.

Pros

Pivotal Tracker makes defined project control, where resources are adequately managed.

Cons

Pivotal Tracker makes aggressive suggestion in making every transaction reliable

Pros

I like the impressive features of Pivotal Tracker.
Pivotal Tracker works so well for us.
Pivotal Tracker is affordable project management tool.

Cons

No cons for Pivotal Tracker.
Pivotal Tracker is reliable.

Pros

Pivotal Tracker is a great option if you're working on a project with agile methodology. It has a simple interface, so if you are new to this type of softwares it wont take long to learn on how to use it. It helps you prioritise work in your team and it has an automatic velocity tracking to plan the next iterations for the product you're working on, based on the previous workflow.

Cons

If you are a user with experience in working with such softwares, pivotal tracking has limited functionality and capacity to customise it.

Pros

Appreciate Pivotal Tracker’s simplicity and familiarity with Jira, making it easy to use.

Cons

Lack of personal story visibility, as Pivotal Tracker does not allow members to easily view and search for their own stories within a project.

Pros

The user interface is really good. Everything is in place and you do not have to struggle to find anything. It also gets the job done. It is a lifesaver.

Cons

The occasional freezing of the platform becomes annoying at times.

Pros

Since it's the trial version I can say it's pretty decent for what it offers. Did t really sell me on what I'd get if I paid for it however

Cons

Seems like too much is behind a pay wall yet I'm not sure what value it brings

Pros

I've been using Pivotal Tracker for a while, and I have to say that it's an excellent project management tool. My team can easily communicate and collaborate on projects thanks to the interface's simplicity of use. Its many features, including story mapping, agile planning, and progress tracking, are wonderful because they really help us stay on top of things. Additionally, our workflows are greatly improved by the seamless integration with other tools like GitHub and Slack. The tool has both a free and a paid version, which is great for teams with different needs and budgets. Additionally, it integrates well with other agile tools, enabling teams to use it alongside other methodologies. It is very simple to follow the tracking of bugs and issues as well as the advancement of tasks and projects. Additionally, the reporting and analytics tools are excellent, which makes it simple to stay informed and make fact-based decisions. Additionally excellent are the customer service and the resources offered to users to ensure they get the most out of the tool. For anyone searching for a complete and user-friendly project management tool, I wholeheartedly recommend Pivotal Tracker.

Cons

Even though it has many wonderful features, there are some disadvantages as well. For a start, it isn't the best choice for organizations with complex needs or for large projects. The reporting and analytics capabilities are also somewhat limited, and I've occasionally noticed it to be slow. Additionally, the tool's customization capabilities could be improved, and for smaller teams or organizations, the cost of the paid version may be prohibitive. Although it has some drawbacks, overall, it's a respectable choice. A further drawback is that it can be time-consuming to set up and configure, particularly if you have a large number of users or projects. Additionally, when trying to access information while on the go, the mobile app may not be as feature-rich as the web version. Furthermore, some users have complained about difficulties syncing and integrating with other tools, which can be annoying. The customer support could, in my opinion, be more helpful and responsive. Although it's not a bad tool, there are some drawbacks and issues that should be taken into account before using it.

Pros

Having multiple projects going in multiple different areas of the company ( sales, marketing, development, etc) is very easy to track and to properly manage all the different projects going on in the company

Cons

While there are some organization with tagging user stories and creating epics, it would be nice if there was a way to order all stories in a filtered way. The issue we are running into is that we have many different projects, some of which are related to each other, but are randomly organized by the tag; rather than the date created or the priority.

Pros

The review of its user interface is smooth

Cons

I am not sure if it can really put up a fight against its competitors

Pros

Pivotal allows us to create a story for a specific Fresh Desk ticket or just a stand alone story for specific projects, tasks, issues. You can add tasks for each pivotal story and check them off as completed. This helps our management be able to check on a particular story/ticket if a customer inquires about the status. We have several story boards for different parts of the company and individuals are added to each of the story boards that they need to be on. This departmentalizes stories so everyone doesn't have to wade thru stories to see what they may need to take on. This has been a great way to manage tasks of everyone instead of each person trying to keep up by using notes on things they are working on. It saves a lot of time.

Cons

I really don't have anything negative to say. If we run across an issue or need a new feature or similar, they have been very responsive to meet our needs.

Pros

I personally like their Worskpaces feature, if you have a lot of projects running simultaneously and want to view more than 1/all projects at one view.
Overall, Pivotal Tracker is fairly easy to use, especially for prioritizing tasks. Their CS also Fast response from customer service.

Cons

The UI can be confusing for first time users.

Pros

Pivotal Tracker has a clean and clear UX for project management and execution for devs, especially with their task creation hierarchy scheme.

Cons

Pivotal Tracker isn't as well integrated as its competitors with 3rd party collaboration tools.

Pros

Pivotal tracker is pretty user-friendly, I was able to learn it pretty quickly. I like the various types of projects you can specify(chore, feature, bug, snack, etc). It is also easy to know when projects are started, delivered, finished, or accepted.

Cons

I think aesthetically, Pivotal Tracker could be better. I wish we could add attachments, screenshots, etc. in the story description. Also, it would be great if there was a way to enter the estimated time for each project.

Pros

As a user needing project management, bug tracking and story creation, Pivotal Tracker is incredibly helpful in allowing my team so create, understand and keep track of our projects with little question.

Cons

Integration to other software can be a bit confusing. I believe it needs more constant updating to keep up with needs of companies.

Pros

It provides an insight of what is going on with the project or task. Use of keywords, short cuts and easily understandable terms

Cons

This can be good enough... I am still trying to figure out

Pros

I like how you are able to visually organize things in an easy and straightforward way. The search is also very powerful. I also like how there is an easy to access done queue if you want to reference stories that your team has already completed.

Cons

Its frustrating to only be able to add 3 columns to a project. It has forced us to do a lot of "hacky" customization to make it support our processes.

Pros

The design within the dashboard makes it easy to see the progress made on the projects that you and your other team members are working on - seeing a live feed as updates are made helps from a project management standpoint in an agile environment.

Cons

There are very new negatives, however the ability to customize the look and format of the main dashboard could be improved to some extent.

Pros

API makes it easy to automate story creation and maintenance for development lifecycle related tasks.

Cons

Interacting directly with the platform is clunky and not always intuitive. The search feature is over complicated.

Pros

Its made FOR & By software devs.

Cons

Its a bit clunky with lots of tabs open. Some light UX simplification could help. Also more markdown options ( or a bit clearer docs ) on how to write more formatted descriptions for stories & comments.

Pros

I really like the fact that it has a well-established processes which is built upon agile methodology in software development. This helps in giving a sense of direction to anyone who is new to agile processes. You don't have to worry about what are the stages and how to group your tasks. With PT your agile development is as seamless as it can ever get.

Cons

What I will least like is the algorithm used in calculating team strength because if non developer such as project owners are involved in pivotal possible to overview the progress and see what task has been performed and what is left, a false team strength is added which doesn't give an accurate assessment of the team.