Zoho Cliq Reviews

Pros

works great on a desktop or laptop, it is built right into the Zoho CRM, so when I have a question for my co-workers I know they see it right away when I send them a message through Cliq

Cons

phone app either I haven't tried it or it sucks really bad. I'm not sure which it is. I hope they make it a little easier soon

Pros

Integrates well with other Zoho One apps. Cliq is easy to use for internal users. Slack is easier for external and other organizations but Cliq has that feature, just not as user-friendly. Cliq also has threads, custom channels, and a lot more flexibility when utilizing other Zoho products.

Cons

The threads are new and it can be a little difficult to keep track of them but the search function works well to find everything. The only other con would be getting external users (subcontractors) integrated to chat with employees. If Cliq could make adding external users easier and give some ability to join all channels instead of just external ones, it would be much better.

Pros

Overall every Zoho platform we have has made life easier or more efficient. This is a software that does have benefits. It allows us to communicate on an inhouse and professional program. It could be through messages, videos or more. This can make communication easier and more efficient for the office, but it is not perfect.

Cons

This is the most redundant software package I have ever had. Between emails, our office phones and texting I do not understand why we need this software. The only benefit is that it is more professional and exclusively inner office. Yes, I cannot drunk zoho cliq video call my boss, but any professional should be able to do that without this software. I am not impressed and try my best to avoid this software daily.

Pros

Zoho Cliq is a great way to communicate instantly and seamlessly with anyone on my team. I would be lost without it.

Cons

There is nothing I dislike about this software product. It does exactly what was promised and is very easy to use.

Pros

The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well.

Cons

The mobile app can have a lot of input lag.

Alternatives Considered

Reasons for Switching to Zoho Cliq

Pros

Easy to setup
Great mobile apps
Reliable
Good voice and video quality
Excellent features to manage group meetings

Cons

Webmail interface is limited and overlap with mails, but there is no easy solution to that.

Pros

I have been using zoho products for last 3 years and zoho clique is best option for me and my team to get a better cloud chat application for realtime collaborations.

I liked their multicolumn design thats make our work rrally easy to get access to our previous team data. Creating space for team group is really easy and a no brainer work.

Cons

First and foremost improvement I will love to see is having better management of alerts in the form of in office and out of office or do not disturb.

Second, as I have multiple team I need to join multiple accounts but I cannot join multiple team accounts in zoho clique.

Pros

Zoho Cliq is user-friendly and easy to communicate. It is effective while also being incredibly simple to use. The mobile application's user interface is more straightforward and concrete.

Cons

Sometimes message notifications will not get. Keeping track and data across different apps can sometimes be a hassle

Pros

Quick and easy communication. Segmented to channels to keep things organized. Well made and designed clients for Desktop and Mobile use!

Cons

Can feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.

Pros

I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool

Cons

I consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful

Pros

Zoho Cliq is a very easiest communication tool for communicating with a group of people and at the same time with personal chat. There is no delay in chats on both sending and receiving ends. It has integration with Zoho apps. In the search icon, we can search and find the people, messages, and files making it easy to find important information.

Cons

People who only have Zoho users can have free access, but for others, it is such a cost. Then It's better to use it on a desktop Instead of using it on mobile phones because it provides functionality limitations.

Pros

I really like being able to get my question to a client or a co worker quickly is extremely important in my job.

Cons

If there was the ability to have a few canned responses or FAQ to ease the effort of speaking with a client and typing at the same time would be a nice feature.

Pros

Fantastically easy to use with a rollout that was as close to "instant" as possible. Loads of features, but very user friendly and intuitive interface.

Cons

As we already use Zoho CRM, integration was fast, easy and "painless". From a purely aesthetic point, a few members of our team have grumbled about wanting more personalization options.

Pros

It is extremely simple to use and similar to WhatsApp. It allows businesses to communicate with their employees internally and makes it simple to share documents.

Cons

I didn't notice any cons with this software.

Pros

I enjoy the convenience of being able to shoot anyone in the company an IM and get real time feedback when it's needed. There is no better feeling than reliability and when I am on the phone with a client and need feedback from a colleague immediately, it's a fantastic and relieving feeling to have everyone I need at the tips of my fingers.

Cons

I don't like how lengthy it can be to set up and getting new users enrolled is a pain.

Pros

As with all products in the Zoho One Suite, my favorite part is how deeply Cliq integrates with the rest of our tools. I get new messages for every new paid invoice, new leads in the CRM, new appointments with customers etc. It's deeply configurable and can do pretty much anything that Slack can do.

Cons

It's tedious to set up. Nothing Zoho makes is EASY out of the box. They take a bit of time to figure out and customize. Cliq is no different. We're still barely scratching the surface on what Cliq is capable of because we haven't invested the resources to figure out all the options!

Pros

I love it, it's very complete, the calls and video calls are of great quality. You can use it with internal and external clients.

Cons

I know there is a lot of competition and the cost of this software is quite low but I think a good option would be a multi-user license. Although really the cost is quite affordable.

Pros

Fast and easy widget to integrate with other platforms.

Cons

Needs more features like rooms for webinars.

Pros

Keeping multiple chat windows open in the same view. This is crucial for me and saves time as I don't have to switch to another tab or another conversation and then click into the comment bar. This may sound trivial but this drives me mad on other tools.

Cons

Not much. If I had to choose something it would be the sound for the alert when you get a notification, but then again you want that noise to be annoying so you don't miss it.

Pros

the ability to easily interact with clients and with current users in our workgroup. the feature of controlling clients PC without the need for a third party software

Cons

we cannot group tickets under client name. ticket system is messy and ticket order is not understood.

Pros

It is relatively cheap. It gives the ability to pin chats to have important chats close to the top and easily accessible. It also integrates easily with the Zoho group of applications.

Cons

The sign up process can be a bit lengthy especially for new users. Files can take quite a bit of time to be uploaded and sent.

Pros

The user interface of Zoho Cliq is truly simple and easy to adapt to. I have used this platform to connect with my team while performing a task with them, and I truly love it.

Cons

The pricing of Zoho Cliq somehow felt slightly unreasonable to me, but the pricing of Zoho CRM as a whole is worthy enough. There are occasional glitches while being there in the meetings with my team.

Pros

We use the entire suite of Zoho products, so it's very convenient to have the chat function built into the
platform. Means less tabs open on my computer.

Cons

I miss the giphy feature that I used when my company used Slack. It was great for injecting some levity into company communication.

Pros

- Very simple and easy to use UI
- Tabbed and Split chat is one of the best features that is not available in other competitors, which really helps in managing the chats between multiple windows

Cons

- The pricing seems higher for the value provided
- The integrations are very less compared to the competitors.

Pros

It is wonderful for collab and communication if you are already using Zoho Suite.

Cons

As a stand alone app, you might have better alternatives.