GoCodes Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About GoCodes

GoCodes is a cloud-based asset and inventory tracking solution for small and midsize companies in the accounting, education, construction, engineering and health care industries. Key modules include fixed asset accounting,...

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Feature ratings

Value for Money
4.3
Features
4.1
Ease of Use
4.4
Customer Support
4.4

Browse GoCodes Reviews

241 of 241 reviews
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Francisco
Francisco
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 21/08/2018

Ease of use

Pros

I liked how easy it is to use his product, specially the scanning feature. Instead of typing your code you can easily just scan it and find it

Cons

No dislikes so far, haven’t run into any issues

Response from GoCodes

Hello Hernandez, thanks for reviewing GoCodes. Glad you love the ease of use!

Replied 23/08/2018
John
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/04/2024

One person's thoughts

I have created, maintained, and completed the data inventory management of tagging, data collection, and tracking of program equipment for our school programs across 10 different campuses. GoCodes has been a tremendous asset to this process to track our purchased equipment in each program.

Pros

GoCodes is a good product to use for inventory management, tracking of equipment, and maintaining an equipment replacement schedule. The ability to sort, filter, and review data seamlessly is a tremendous option and easily completed.

Cons

Sometimes the data points that are preloaded in GoCodes can get "wonky" and alter your data results. Improved directions, support, guidance, for using each preset data point would be helpful, even to have a mouseover feature for the full data characteristics of each preset item.

Response from GoCodes

Hello John, Thank you for providing a detailed review of GoCodes. Can you explain what you mean regarding the data getting wonky, that is not something we have heard before. Thanks again. The GoCodes Team.

Replied 16/04/2024
John
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
4

2
Reviewed on 05/11/2019

Lacks necessary functionality and requires technological improvements

Pros

The bar code scanning feature and mobile app.

Cons

1. Can't attach documents (the alternative suggestion of using links is not a valid solution and puts the work back on the End User).
2. Camera function needs serious improvement (pics are highly pixelated and the auto crop function does not work well requiring several pictures to be taken to get it right.

Response from GoCodes

Hello John, sorry to hear that GoCodes is not meeting your expectations, specifically for being able to attach documents to assets, picture resolution and editing. I will pass this great feedback to our product development team so we can assess what improvements can be made.

Replied 06/11/2019

Top GoCodes Alternatives

Flon
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/04/2024

I'm not understanding this?

Pros

The main services that we as a company provide are the tracking of equipment in the field and the location of equipment.

Cons

I haven't any comment about this questions

Response from GoCodes

Hello Flon, thank you for the 10/10 review!

Replied 16/04/2024
Tom
Tom
  • Industry: Photography
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
2

4
Reviewed on 13/01/2019

Held my inventory list hostage

As a small Photographer in DC we didn't find ourselves needing to use it every day or in some cases every month. Therefore we simply wanted to use it when and as needed. Sadly the team had no interest in helping us when we needed the files. We had started to use them very early on when you could create your own asset tags - we had ordered a bunch of them and it took us a long time and we still haven't even gotten to use them all however the GoCodes teams wouldn't let us use them or even refund us just because we didn't really meet their client model.

Pros

The concept of it is great, However for us it just seemed like they didn't have services for the little guy

Cons

wasn't friendly to the small business owner

Response from GoCodes

Hello Tom, sorry to hear that things did not go as planned. As a GoCodes customer, you can view and download your asset data at any time. We always make it available to you from your online account. If you contact us with more information we can work to resolve any issue you had with our services.

Replied 23/01/2019
Mike
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 04/04/2024

Regional Manager

Very easy to use, convenient for employees and anyone within our company.

Pros

Ease of use, just sign in and go to work.

Cons

Not sure if there is a product that we could attach that is not a sticker. Just easy for someone to remove it.

Response from GoCodes

Hello Mike, Thank you for the 10/10 rating! Yes, we offer rugged metal tags, bluetooth beacons and GPS trackers too.

Replied 08/04/2024
Chris
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2024

Great product

makes my job easier as such for checking out product to send out and where it is and also makes easier keep track costs and inventory

Pros

i like that is easy one click and can use moblie or ipad

Cons

nothing at all have no issues works great

Response from GoCodes

Thanks Chris, appreciate the 5 star review!

Replied 08/04/2024
Mina
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 09/04/2024

Easily accessible way to store information

Pros

What I like the most is that all the information is gathered in one place, which is convenient. Additionally, it's great that all the information becomes accessible by scanning the QR code. For us, this is fantastic because we often need the information when we don't have access to a PC.

Cons

I wish the assets could have different colors on the map to distinguish between the various types. It would make it more organized. I also find it unfortunate that the text fields (free text under custom fields) don't allow much text.

Response from GoCodes

Hello Mina, Thank for providing your review of GoCodes. I will share your suggestion of providing colored map pins to the development team, it seems like a great idea!

Replied 16/04/2024
Lacey
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/04/2024

Ease of adding inventory

Pros

It is very ease to add each inventory item, and to keep up with the status and info of each one.

Cons

I don't really have a comment for this one.

Response from GoCodes

Thanks for the 10/10 rating!!

Replied 08/04/2024
Robert
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 02/04/2024

Gocodes Honest Review

it is worth the money that the company paid for

Pros

Ease of Inventory and asset management.

Cons

As far as I know, we have not found any cons on Gocodes

Response from GoCodes

Hello Robert, Thank you for sharing your honest review!

Replied 16/04/2024
Anatoly
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 12/05/2021

Gocodes Review

Overall good, but as mentioned, lacking some basic functions that would make it great and reccomendable.

Pros

What I like most is that it provides a fast and easy solution to keeping track of the furniture we have loaned-out.

Cons

This software has potential to be very good, but it lacks some features.

1. Images in Asset List view: Could be improved by thumbnail images for all assets. Currently, the user needs to hover over one by one in order to see a the asset image, or change views entirely.

2. If I check-in an asset manually, it still shows the previous scanned location on the map. A work around is to always scan assets when we check them in, but do not always have time for that. We can manually change the location, but it is also time consuming. If we check in at our location, it is obvious that the asset has moved. IT would be nice if this could be automated better.

3. Ability to do basic editing of asset images. Simple Rotate, Crop, Mirror, Would make it much faster and easier. Currrently we need to edit each image before uploading, and if we want to make a change, like show the asset in a mirrored position or increase the images brighness, we need to upload a new image entirely.

Response from GoCodes

Hello Anatoly, thanks for sharing your feedback and suggestions. I will share you feedback with the development team.

Replied 13/05/2021
Melissa
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/07/2022

Great Program for Organizing Inventory

We are greatly satisfied with using GoCodes at the ALS Association St. Louis Regional Chapter. While it is time consuming to scan and enter everything on the front end, it makes it so easy to keep track of who has what piece of equipment and what is available to our patients. The app is user friendly and makes the process of checking in/out so easy while on the road.

Pros

This is an easy to use program that allows me to inventory all of our assistive technology and durable medical equipment that we loan out to patients. The app allows us to check in/out on the go and with ease. I can easily run a search to see how many of each type of device we have and what is available to loan out.

Cons

I wish there were more features in the reports that can be ran (ie how long a piece of equipment has been out).

Response from GoCodes

Hello Melissa, thank you for taking the time to share your positive review of GoCodes. I'm pleased to hear that we're helping you track and manage your loaned DME equipment.

You mention wanting a report that shows how long a piece of equipment has been checked out. Did you know you can get that information from the Asset Assignment report or via the Enterprise Reporting feature were we can show how long each item has been checked out, measure utilization and more.

Replied 27/07/2022
Christi
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
2

5
Reviewed on 11/05/2021

GoCodes for construction asset management

It's difficult for me to get my field workers on board if they don't understand how to use it, but because Go Codes doesn't provide training materials, I have had to create my own. My rep makes me feel stupid every time I call to ask for help.

Pros

Expensive tools and equipment get moved around on a daily basis here. Having a tracking system is helping to make that process less chaotic.

Cons

The process of setting up and rolling out this program has been very time consuming. We have had to label every single piece of equipment and tools and now I'm tasked with training the field staff on how to use the app. I asked my rep if there were any already existing training tools (power point presentations, manuals), but they just directed me to the youtube videos that are really only for admin use, not field use. Also, it would be great to have some resources in Spanish since the construction industry has a high volume of Spanish speaking workers.

Response from GoCodes

Hello Christi, thanks for taking the time to review GoCodes. I will take your suggestion about wanted training materials for your team and see what we have available.

Replied 13/05/2021
simon
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
2

4
Reviewed on 02/11/2016

Review from Norway

GoCodes is a great management system and very easy to use. I would how ever pay more for a better product. There are a few things that don't work as one would wish. for example different time zones don't work. export to excel does not work. There are a few more features that would make it better and i would pay more for.

Pros

i can see were may assets are on a map. and see all assets info on my mobile or pc.

Cons

I would like to be able to personalize my account more to our market, I would like to be able to print off of see my assets in Excel, and also with my own Custom Fields, (not possible for me although they say it is) . The date and time zone is a bit problem for us to know when the asset whats installed or purchased 02/04/16 means the 02 of april for us in norway but for gocodes it means 04 of febuary. so this is a feature we cannot use correctly

Response from GoCodes

Thanks for the review.
It's possible to export to Excel, there are sometimes some Excel settings which need to be updated for use outside USA/UK. Contact us directly and we can help with this. We are working on adding the local time zone feature.

Replied 02/11/2016
Franklin
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 21/08/2018

Great inventory system for static assets

This has helped our business so much with keeping track of equipment and so many other assets. We go code our lock boxes, ladders, vacuums and almost anything we don’t want to lose. The GPS feature is so helpful.

Pros

The ease of putting a sticker in the asset. The ease of scanning the asset. The ability to scan multiple assets

Cons

The scanner doesn’t always work. Having to manually put in all of the info for each asset into the system

Response from GoCodes

Hello Franklin, thanks for reviewing GoCodes. Glad you love the ease of use!

Sorry to hear you have had an issue with the scanner. We would love to hear more about how that happened so we can track it down and fix the issue.

Please check our knowledge base for more information or contact [email protected]

Replied 23/08/2018
Jackie
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/01/2019

GoCodes Review

IWe have had a good experience with GoCodes, it seems very easy to use from both the mobile and web platforms.

Pros

I like the ability to print our asset list by location so we can always have our foreman verify the assets on their job.

Cons

I think there are too many options to list for each asset, it should be kept more simple.

Response from GoCodes

Hello Jackie, thanks for the great feedback. I wanted to let you know that you can remove the asset options by hiding unused datafields. Let us know if you need assistance with setting that up.

Replied 23/01/2019
Christopher
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 11/10/2017

Great problem wish it had a few more features for actually filtering through equipment and such

Equipment accountability is very important for what we do. I have found that we can use it for anything within our warehouse to keep track and make people accountable. Very happy with this.

Pros

Great GPS tracking and map locator
App is great and easy to use
Easy to train people to use the program. I have this to be nice.
Effective for its use.

Cons

The reports that are produced seem to be a little outdated. A better version of the report or a better template would make it much easier to read.
Filtering through equipment is not the best and needs some sort of update

Response from GoCodes

Hi Christopher, thanks for sharing your feedback on GoCodes. You mentioned the filtering and we can help. There are comprehensive features for filtering and grouping asset data using the grid sub-menu. We would be pleased to demonstrate this to you if that would help.

Replied 14/10/2017
Robby
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 26/07/2022

Go Code Review

We have had a great experience with Go Codes and highly recommend it.

Pros

The product has been a real time saver for us. It makes it so easy to check out equipment for a event and track who is responsible for it. Being a non-profit we get audited every year. The ability to have an update inventory/asset report to turn over has saved us hours of work of tracking down equipment info.

Cons

The only we wished it did was have an automatic GPS tracking system. That way if equipment is left behind we could track it down. Our staff struggles with scanning it in at every location they attend.

Response from GoCodes

Hello Robby, what a pleasure to read your positive review. We strive hard to make GoCodes the leader in ease of use and effectiveness for tracking your assets.

We are working on a feature to include real-time GPS tracking using Bluetooth beacons and should have more to announce later this year.

Replied 27/07/2022
Brandon
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/08/2018

Invincible stickers!

It has allowed me to take my inventory lists from piles of papers and data entry to one quick scan and entry. It saves of hours of labor and I don’t have to worry about keeping track of my inventory log papers anymore.

Pros

The software is great it provides many ways to categorize or classify your assets. The stickers are metal and practically impossible to scratch off the QR code. The software also provides means of recovering lost assets through contact info and rewards.

Cons

Sometimes the app freezes during entering the information for the assets and you have to start over on that asset.

Response from GoCodes

Wow, thanks for the great review!

We are concerned though that our mobile app is freezing for you and are working on a new release now which should address the issue. If it re occurs, please call our support team directly and we will assist you as an urgent priority. App stability is very important to us for all our customers.

Replied 23/08/2018
Karen
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 02/11/2016

Track and Protect

We check out alot of equipment and GoCodes has been a lifesaver in tracking and marking our stock against theft and loss. Highly recommend it.

Pros

Easy to use. Very thorough instruction and customer service on initial roll-out.

Cons

The initial rollout is a bit awkward and you really do need team as you recommend to get your arms around all the pieces.

Rebecca
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 11/05/2021

This has helped us to track inventory, however, it could be much better.

The set up takes a long time. It would be so nice if there was a way to duplicate some of the text from one product to the next. And our drivers have struggled to try to use this because when they check and item in or out we ask them to add a customer name and address if it isn't already there. Not sure how this could be made easier unless there was a way to sync to Jobber which is the software that we use for all of our clients.

Pros

It is helping us to track our inventory. The QR codes make this much easier for us.

Cons

That we can only upload one picture per product. We would prefer at least four pics per product so that we are able to see all features.

Response from GoCodes

Hello Rebecca, thanks for taking the time to provide a review. You mentioned needing a way to duplicate text from one asset to another. Did you know you can select and update multiple items by using the CTRL key or using the Update All option in the mobile app? If you need assistance just chat/email or call and we can help you.

Replied 13/05/2021
Jose
  • Industry: Warehousing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 21/07/2022

Need More Detailed Reports and Be Able to Modify Reports

Ok

Pros

Ease of use and setup. Works on mobile devices.

Cons

Very limited reports - Need to better modify reports as needed. More options

Response from GoCodes

Hello Jose, thank you for taking the time to review GoCodes. Sounds like you need additional reporting features which we offer as an optional add on to accounts. With our reporting add on, you can build your own custom reports, charts and dashboard, down and email them to your team and more.

Replied 01/08/2022
Verified Reviewer
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
N/A

2
Reviewed on 21/08/2018

GoCodes is highly functional but it could improve in a lot of ways

I like GoCodes but i think it can be improved it many ways

Pros

I haven't had any functionality issues with it yet which means it very reliable.

Cons

The user interface could be better
IT doesnt have an audit trail feature

Response from GoCodes

Thanks for taking the time to review GoCodes and appreciate the reliability of our total solution.

You mentioned the Audit Trial feature as missing which is incorrect. All transactions in GoCodes are logged in detail and cane be used in reporting. The History log for each asset can be viewed in the Asset Detail menu or in the Reports Menu area.

Please check our knowledge base for more information or contact [email protected]

Replied 23/08/2018
Brenda
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
4
Customer Support
1

1
Reviewed on 11/01/2019

NOT REALLY REAL TIME GPS TRACKING

They kindly refunded my membership, and were easy to work with. I have high hopes that they will develop a real live time GPS tracking system like this, it would be changing the construction world as we know it.

Pros

Like the concept of the easy to use phone app tracking system.

Cons

The quality of stickers was not good, and I ordered the highest rated. I asked several times if the GPS tracking could be used on tracking tools for a construction company, and was mislead to believe real time tracking was possible. After purchasing, implementing it on multiple tools and data entered in tracking system, learned it does not work unless you literally check each tool in on every job site, every move. Since we operate out of a shop and tools go to several job sites, this would never work.

Response from GoCodes

Hello Brenda, your review is not fair or representative of our service. It's incorrect to state that you were told our solution provided real-time GPS tracking and that's something we never tell customers. In addition, you were provided a free 30 trial and support through your evaluation and while you tried our service out you failed fully test or understand this feature which was critical to your purchase decision.

On the topic of the labels, we explained that there was an option to upgrade to a tougher material but you choose the poly labels which are not as tough.

While our policy is not to provide refunds, we provided a full refund of your purchase.

Replied 14/01/2019
Behshid
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 27/08/2018

GoCodes review

Pros

That I had the option to add the codes manually or by scanning codes. Also scanning a few codes together and then update all at the same time.

Cons

I didn't find the mobile version as easy to use as the desktop. One thing I didn't like was that if I forgot to "check out" then what I had added wasn't being added.

Response from GoCodes

Hello Behsid, thanks for taking the time to review GoCodes and provide specific feedback.

Can you explain more for what you mean when you say ' if I forgot to "check out" then what I had added wasn't being added.' Is this on the desktop or app? If you can provide more information we would be happy to investigate further.

Replied 29/08/2018
241 reviews