---
description: Review of Paladin Point of Sale and Inventory Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Paladin Point of Sale and Inventory Management | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Paladin Point of Sale and Inventory Management

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> For over 40 years, Paladin Data Corp. has been helping independent retail businesses run better. Paladin point of sale (POS) and inventory management software automates time-consuming inventory chores and provides business owners with the data they need to make confident and timely business decisions.&#10;&#10;Today, Paladin provides retail solutions for hardware stores, lumberyards, pharmacies, pet stores and many other independent retail stores and truly makes customer success a priority -- with top rated, US-based support. &#10;&#10;The Paladin point of sale solution provides powerful operations with hundreds of integrations to help control all aspects of your business. Automate inventory management, accept contactless payments and allocate staffing, all in one platform.&#10;&#10;Paladin’s proprietary Market Driven Inventory Management gives businesses the data, direction and support they need to forecast market demand, optimize investment, and focus on customer satisfaction.&#10;&#10;Paladin provides merchants with the features and integrations necessary to connect and leverage their business data and operate more efficiently.&#10;&#10;Learn more about Paladin’s intuitive interface, easy set-up process, low monthly payments (no long-term contract requirement) and highly rated USA-based support.
> 
> Verdict: Rated **4.6/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 20 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Paladin Data
- **Founded**: 1982

## Commercial Context

- **Starting Price**: USD 130.00
- **Pricing model**: Per User
- **Pricing Details**: Pricing estimates are based on total user licenses and other factors. Please call our sales team to get your custom quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- Cash Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Synchronization
- Data Visualization
- Discount Management
- Electronic Payments
- Electronic Signature

## Integrations (12 total)

- Avalara
- DNA Pharmacy
- Deputy
- FDS
- FSI Pharmacy Management System
- FastBound
- Lexmark
- PioneerRx
- Point of Rental Software
- Volusion
- Worldpay for Business
- Worldpay for Enterprise

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Pharmacy Software](https://www.softwareadvice.com.au/directory/88/pharmacy/software)

## Related Categories

- [Pharmacy Software](https://www.softwareadvice.com.au/directory/88/pharmacy/software)
- [Garden Centre Software](https://www.softwareadvice.com.au/directory/4264/garden-center/software)
- [iPad POS Software](https://www.softwareadvice.com.au/directory/435/ipad-pos/software)
- [Footwear and Shoe Store POS Software](https://www.softwareadvice.com.au/directory/79/footwear-software/software)
- [Liquor Store POS Software](https://www.softwareadvice.com.au/directory/84/liquor-store-software/software)

## Alternatives

1. [Clover](https://www.softwareadvice.com.au/software/61761/clover) — 3.8/5 (567 reviews)
2. [Toast POS](https://www.softwareadvice.com.au/software/4997/toast-pos) — 4.2/5 (549 reviews)
3. [Epos Now](https://www.softwareadvice.com.au/software/21000/epos-now) — 3.8/5 (713 reviews)
4. [Rain POS](https://www.softwareadvice.com.au/software/471672/Rain-Point-of-Sale) — 4.1/5 (134 reviews)
5. [AmberPOS](https://www.softwareadvice.com.au/software/1246/pacific-amber-technologies-amberpos) — 4.1/5 (51 reviews)

## Reviews

### "The Best POS for our business" — 5.0/5

> **Donna** | *30 October 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: Paladin POS made it seamless for our family-owned hardware store to change from our previous POS, which was geared more for big box stores to their Paladin POS. The assistance, training and friendliness that we continue to receive from this company has paid off in spades. Not to mention the cost savings per month. &#13;&#10;We have been extremely pleased since switching over to Paladin POS more than four years ago.

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### "Best decision we have made for IT" — 5.0/5

> **George** | *15 June 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to use so there is a very quick learning curve for new employees.  Many features you need to run a business are built into the system.  The customer support is absolutely outstanding.  It is by far the best I have seen in all 30 years of working in IT
> 
> **Cons**: Since Paladin is always evolving and adding new features I feel there are no cons.  They are very open to suggestions and we have seen a few of our requests adding in updated versions.
> 
> It allows us to look at sales and items in a way that was just not possible with previous POS systems we were using.  I think we have a much tighter control of our inventory and pricing then ever before.

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### "Warning\!  Not all its cracked up to be." — 3.0/5

> **Michelle** | *18 April 2018* | Retail
> 
> **Cons**: We were led to believe that this system could handle our rental department, which after we signed up didn't.  Every time we turned around they were adding more to our monthly bill.  They also had us buy thousands of dollars worth of equipment that we were told we needed,  which we ended up not needing.  Then when we finally cancelled our service with them, I was told that I would not be charged again.  Sure enough they took out the full monthly payment and when I called to have them refund the other 28 days of the month I shouldn't have been charged for,  I was told that it was a standard policy to take the full monthly payment even though my service cancelled two days into the next billing cycle.  My experience with Paladin is that they get you signed up with promises of what the system will do and when you discover that it doesn't do what you were told, you are forced to put more and more money out monthly.

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### "We have used Paladin since 2013, helping us have the most profitable period in our history\!" — 5.0/5

> **Joe** | *31 October 2017* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Paladin is very easy to learn and use, making it a very productive package of useful tools to accomplish the goals and needs of our business. The replenishment module allows easy and accurate ordering based upon sales history, analyzing each item every time an order is being considered. The POS module is quick, very easy to learn and intuitive to use so personnel may easily and accurately check customers out. Paladin operations are very simple and quick, saving us time and effort so we can concentrate on assisting our customers. Updates are frequent and automatic, not requiring intervention on our end.
> 
> **Cons**: I look forward to even more multi-store capability that would make Paladin even more usable. Not much to say that qualifies as a CON. It's not for those who want a complicated system that they constantly have to tweak.
> 
> We use Paladin to assist with inventory replenishment, allowing us to have very few outs while maximizing our ROI. In addition, Paladin allows us to quickly and efficiently check our customers out at POS, enhancing customer satisfaction and keeping our personnel costs low. Intuitive and easy to learn, Paladin performs complex tasks with little effort.

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### "GREAT FUNCTIONING SOFTWARE FOR AN AFFORDABLE PRICE." — 5.0/5

> **JANE** | *30 October 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: EASY TO SET UP, EASY TO LEARN AND USE,  WHILE HAVING GOOD FUNCTIONALITY.   SUPPORT HAS BEEN WONDERFUL.  WE ARE ON OUR 3RD STORE WITH THIS SOFTWARE. IF I DIDN'T LOVE IT, I WOULDN'T HAVE BROUGHT IT INTO THE SECOND STORE. I WOULD RECOMMEND AND ACTUALLY, I HAVE RECOMMENDED THIS SOFTWARE.  I LOVE THE INVENTORY GRAPH WHICH IS A QUICK LOOK AT MY SALES OF AN ITEM BY THE WEEK. THE SUGGESTED PO REPORT KEEPS ME AWARE OF THINGS THAT I NEED TO ORDER. I ALSO USE THE DIALS TO KEEP TRACK OF THINGS THAT I AM OVERSTOCKED WITH OR ARE NOT MOVING.  REPORTS ARE GOOD.
> 
> **Cons**: THERE ARE A FEW REPORTS THAT I WOULD CHANGE IF I COULD TO MAKE THEM LESS PAGES AND EASIER TO USE.  ALSO ENTERING ITEMS INTO THE  "SALE LIST" COULD BE MADE EASIER AND LESS KEYSTROKES BUT IT IS NOT SOMETHING THAT I USE EVERY DAY.  I FIND THE COUPON DESIGNATION FIELD TO BE CUMBERSOME AT CHECKOUT. REALLY SLOWS DOWN THE TRANSACTION.  WISH I COULD LOOK UP A LIST OF ITEMS BY DESCRIPTION AND PRINT IT.
> 
> I HAVE A MORE ACCURATE INVENTORY WHICH MEANS THAT I HAVE LESS DOLLARS TIED UP IN INVENTORY.  THE REPORTS ALLOW ME TO KEEP A CLOSER EYE ON MY SALES AND MARGINS IN COMPARISON TO LAST YEAR. I FEEL LIKE I HAVE A MUCH BETTER HANDLE ON THE BUSINESS THAN I DID WITH THE PREVIOUS SOFTWARE THAT I USED.

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/scm/paladin-pos-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/50093/paladin-pos> |
| en-GB | <https://www.softwareadvice.co.uk/software/50093/paladin-pos> |
| en-IE | <https://www.softwareadvice.ie/software/50093/paladin-pos> |
| en-NZ | <https://www.softwareadvice.co.nz/software/50093/paladin-pos> |

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