Vision6 Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Vision6

Vision6 by Constant Contact is Australia's most reliable email & SMS marketing platform. Create email campaigns that look beautiful on any device with our class-leading email designer & professionally designed templates. Send...

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Feature ratings

Value for Money
4.6
Functionality
4.3
Ease of Use
4.5
Customer Support
4.6

Browse Vision6 Reviews

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Lisa
Lisa
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/09/2017

Everything you could want and more.

Pros

Love using Vision6 for so many reasons. It's easy to use and intutive yet sophisticated at the samme time. In particular the advanced automation and data management features set it apart from competitiors in the market.

Cons

Like any SAS product, there are quirks that are easily worked around. Cant think of anything right now to be honest - so it cant be anything that major.

Norbert
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/05/2024

Using Vision6 in SME marketing

Overall we are very happy and would recommend the product to everyone. What most important is, that it is Australia based and our data is not kept at an overseas service provider.

Pros

First of all we like the cost effectiveness. This relates not only to the licencing cost, but the ease of deployment and the way how e-mail camaigns can be created.

Cons

Contact management. Instead of having to export and re-import contacts, it would be great if the contacts could be moved by cut and paste to different groups.

Alternatives Considered

Mailchimp

Reasons for Switching to Vision6

Because it is an Australian Product and was more reasonably priced. Importent was that the data is stored in Australia and the billing is in AUD and not via a USD conversion.
Geoff
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 13/11/2024

Intuitive, easy to use emailing platform

Great, been using for around 5 years now.

Pros

Simple, easy to use, and great reporting, plus they are always developing the product and adding new features. Deliverability

Cons

exporting some data can be trickey, lead scoring would be great.

Top Vision6 Alternatives

Andy
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 09/07/2024

Do not use

I have been using for about one year They keep chargig over $250 per month for contact number. I did not do anything such as send and email or sms.
Very poor notification system. just keep charge the money money money.

Pros

There is no good things. everythig is bad. Nothing

Cons

They will charge you only the number of contact lists
Even if make a mistake.

Emily
  • Industry: Wholesale
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/09/2024

Comms user - highly recommend!

As someone who handles communications for a large organization with a global footprint, I rely heavily on Vision 6 for all our internal communications. This platform excels in its user-friendly design, efficient list and contact management, and seamless email creation and distribution. Whether for internal updates or external campaigns, Vision 6 simplifies the entire process. In my experience, it stands out even when compared to competitors like Mailchimp. Highly recommended for any email marketing needs!

Pros

Simplicity and user friendly interface.

Cons

There is nothing to comment here, I like the platform and strongly recommend it.

Cameron
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/08/2019

Vision6

Pros

Easy to setup, use and customise. Australian software means it's great for billing and invoicing, budgetting, data stored in Australia, and local support.

Cons

Would like to see more features, like transactional emails, and ability to export/retrieve a copy of the final html/message sent to a contact.

Ryan
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2024

EDM's in a flash!

Pros

Vision6 has been a breeze for us advertising our online Photobook business as the visual designer is great for those tech illiterate people like myself. I can easily whip up an EDM in a few minutes for those last minute sales. For the more complex issues, their local support team have been great to deal with!

Cons

Nothing comes to mind. It ticks all the boxes for us.

Jeffrey
Jeffrey
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
1

3
Reviewed on 15/11/2018

email marketing

I was the person that put my company onto vision 6. I trained multiple people in how to use it and spent three years building bimonthly newsletters. We moved to marketto last year to send out emails and it's been even worse. I no longer do this in my job role but we have changed to a Microsoft product to send out our newsletters.

Pros

We used the email send out app between 2011 to 2017

• easy to use
• logical layout
• good price point

Cons

• needed a better metric system
• system was a bit clunky in what we could do with templates
• WYSIWYG did not always worked.
• questions when i hit troubles took a long time to solve or didn't come back with a response.

Matthew
Matthew
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/09/2017

A dream for designers and email marketers.

I have used many of the EDM platforms over the last seven years and none come close to the usability for Vision6. WHat makes things even more exciting is the instant reporting upon deployment and that is still only scratching the surface of VIsion6's capability! Highly recommend — 5 stars.

Pros

Ability to easily produce stunning EDM's for my clients and partners.

Cons

The only speed bump I experienced was learning the new terminology. Tradition problems like learning a new UI was not an issue. Vision6 is very intuitive.

Shannon
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/08/2020

Excellent and User Friendly

Vision6 is an excellent EDM platform. The interface is set up very well making it easy to understand - even for beginners. I especially appreciate [SENSITIVE CONTENT HIDDEN] and the support team who have be prompt to assist and respond to any of my requests. I highly recommend using the platform!

Pros

The interface. The templates available for selection.

Cons

I honestly didn't have a bad experience with the platform.

Alana
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Powerful, User-Friendly Email Marketing Tool with Great Reporting

Pros

I really enjoy using Vision 6! The software is incredibly easy to use and offers fantastic flexibility, but what truly stands out is the level of reporting it provides. It allows me to refine my communications effectively and see immediately what works and what doesn’t.

Cons

The only downside for me is that there’s no integration with my current work software to streamline contact list updates, but I recognise this is more of a “me” problem than an issue with the platform itself.

Verified Reviewer
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
1

4
Reviewed on 13/02/2023

Good product but terrible customer service / communication

Pros

It is great at EDM marketing campaigns and was a great way to reach our audience.

Cons

Their customer service / communication isn't great compared to other EDM companies.

Patrick
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
5

5
Reviewed on 28/02/2019

Great Aussie product with a local service team!!!

The customer support team is the best i have come across in the cloud market place. To have a phone number that you can phone and actually have a conversation with the support team is a massive help for a novice in this area!!
Currently i am dealing with a CRM company, i have had 2 zoom.us sessions and i have signed up.
When i sent them a email because there on line help / support didn't answer my question, i received a email to say bluntly we are sales people, we don't supply help, support or training. You need to go to this link and have a good read basically!!!

Pros

It ticks all the boxes from a marketing to current clients and prospects point of view.
Its a Australian Company with a local support team, massive plus.
Pricing is very reasonable given the upside for the client using there to product.

Cons

I would like to see on line help to reflect the "Kiss Principal,Keep It Simple Stupid"
Step 1 you do this, Step 2 you do this etc.
It may not look fancy on screen from a display point of view , but the average person using your system is flying blind when they first sign up, pressure is on to present to management/boss.
Some videos to back this up will definitely help.
Don't let the builders of the software have total say on how the help /support/training should look and feel, the support people are the best, because they actually use the software on a daily basis and interact with the users, not the builders.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/08/2022

Great Product for Marketers!

The staff are wonderful and supportive, and work with you to find the right solution for your objectives. They're professional yet friendly and make you feel as though you're all on the same team striving for the same goals. We had the pleasure of working with[SENSITIVE CONTENT].

Pros

It has a good array of features to get your marketing up and going. It's also quite intuitive

Cons

We haven't found any negatives that are noteworthy

Xavier
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/09/2017

Great software with a supportive team to assist when i need support

Pros

New customers find it easy to navigate and use without need of too many instructions. A lot of features and ability to create great looking emails with the knowledge of HTML code writing. Nice template designs.

Cons

I feel like you need a degree to make automation work for you. Its great functionality but underutilised because it can get complicated. While pricing is competitive, it is still a bit more expensive then some others. The email drop and drag editor is great but i think it can be improved a bit so we can get a bit more creative without having to ask a coder to assist.

Jeewon
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/09/2020

Useful and Easy

Easy. "Well we can always use vision6 to do it".

Pros

Easy for anyone to pick up and use. New staff can start using with short training and learning on the job. Template system is very useful.

Cons

Would really like to be able to group lists so that sending can be streamlined and footer unsub etc. links can be unified instead of having to individually create a setting for every single list.

Michelle
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
5

5
Reviewed on 06/06/2019

Great customer support & partner arragement

We have been working with Vision 6 for over a decade and value them as a supplier and partner

Pros

We love that we can partner with Vision 6 and offer the system to our clients.
There customer service is fantastic and they take and respond well to feedback.
They also keep updating and improving the system so it remains a market leader.

Cons

Nothing specific to mention.

Jennifer
Jennifer
  • Industry: Publishing
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/09/2017

Not such a steep learning curve as some systems

Easy autoresponders, nice looking templates
Not many unsubscribes

Pros

As I have used other complicated software before, the learning to get autoresponders and forms set up in Vision6 was relatively easy. It also lets you segment some of your list.

Also when I dumbly deleted my list and its responders a bit too soon, the customer service reinstated it for me--even though I'm not yet on a paid plan. I think this is top service.

Cons

Sometimes I cannot get forms to exactly go to correct size on my sidebar - still a bit big - they have tried to help, but I am not sure of correct sizing.

You have to go through Zapier rather than direct integration to use SumoMe (an optin helper) so it's one extra step.

Rohan
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/06/2019

Everything you need, with plenty under the hood.

I recommend Vision6 to all my clients (mainly because it makes my job easier), and will take it with me if I ever leave agency land for an in-house role.

Pros

I use it largely for basic stuff - just standard email newsletters. Extremely simple drag and drop interface and never had troubles with responsiveness across different devices.

Cons

I've banged my head against a wall a few times trying to get through some of the advanced automation, and occasionally I've found it hard to google my way out of a problem - but the support team is exceedingly responsive.

Michelle
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/09/2017

Secure, easy-to-use, great support

Easy-to-use, SPAM compliant, bug-free and reliable

Pros

The software is easy-to-use and doesn't have bugs and in the more than 10 years I have had an account, I can't remember the system ever going down!

Richard
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/09/2018

Not the monkey

The WYSIWYG approach to edms make like MUCH easier when throwing together last minute urgent emails!

Pros

* Both template based, and fully customisable
* Drag and drop
* End product (email) doesn't look like a 'monkey' template

Cons

* More complex task integration (without having to export and reimport csv files)
ie - resend to unopens
* More detailed analytics (ie how did i filter the lists in this previously sent edm)
* More comprehensive filtering options (there's no 'values between X and Y' as yet - ie postcode filtering)

David
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2020

Customer for more than a decade

Pros

Exceptional Customer Service - the team go above and beyond to provide support and assistance.

Cons

Its design needs to be modernized. Unable to order fields under a customer's profile. The price is on the dearer end - it's because of the excellent customer service that we have remained customers for more than a decade.

Duncan
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/09/2017

Great product that allows me to effectively engage with my clients.

I like being able to send my clients a nice looking email, that is still from me but easier to manage. Its also great to be see who is opening my emails and when.

Pros

I love the embedded forms and ease of use of the design of the emails. The layout is easy to use and understand once you get to know it.

Cons

I think it is very important to have extra functionality around collecting big data on my contacts. Reporting functions that look at all my emails rather than by campaign only. ie. Being able to drill down but across emails, who always opens my emails, who never opens my emails so that I can target specific campaigns to specific people based on how they respond to emails. Another example. John smith always reads his emails at 6am, so I should be targeting him at that time to best get his attention.

Also need A/B marketing campaign functions.

Pete
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/09/2018

Amazing tool

Has been really great. Support teams are fantastic as well.

Pros

Functionality and ease of use. It does what is required.

Cons

Changes/updates could be communicated better.

Jenny
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 13/09/2018

Vision 6 review

Pros

I find the software manages contact lists very well.

Cons

There are some areas which are inflexible e.g.
i) laying out of text - the template can be restrictive
ii) filing structure of the messages - it would be good to have sub-folders e.g. we have a monthly newsletter which requires several pages per edition. It would be great to be able to file each edition under its own folder, instead of all appearing in a single folder, which just grows and grows.

44 reviews