Asana Reviews

4.5
Overall rating
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4.5
Overall rating
Reviews
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About Asana

Asana is a comprehensive project management tool that offers a range of technical features to streamline workflows and enhance collaboration within teams. With its user-friendly interface and robust capabilities, Asana provides...

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Feature ratings

Value for Money
4.4
Functionality
4.4
Ease of Use
4.4
Customer Support
4.3

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13,219 of 13,219 reviews
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Barbara
Barbara
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2024

Your office on the go!

I have been using Asana to coordinate my job and one of my colleagues while being remote. It's a great tool if you need an office on the go

Pros

I can manage multiple social media tasks and clients

Cons

the graphic could be a little more functional and updated.

Otilde
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/11/2024

Integrating Asana For Workflow Efficiency

It makes our workflow much, much easier and communication much more effective. Our design team is able to stay aligned through their simplified interface, which makes it very simple to track tasks and deadlines. But there have been some occasional glitches, but these are generally minor and do not impede on our productivity.

Pros

Its very convenient to use task management system in Asana and seamless integration make it a hit. Customizable templates allow the workflows to be tailored to specific projects and help teams to be more efficient. Asana continuous collaboration features help its team members communicate instantly, get updates, and track progress without any hiatus, and it is a powerful choice for product designers.

Cons

Asana has its strengths but could use a couple of extra bells and whistles, as far as reporting goes, which would give a bit deeper knowledge about project timelines and resource allocation. Additionally, the mobile app's UI needs to be cleaner and more streamline in order to execute the navigation, in which the user can even perform the tasks easily on the go.

Heather
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
2
Customer Support
1

3
Reviewed on 16/11/2024

Where or where did my old Asana go? It went greedy.

It used to be very positive, not it is just a money-hungry disappointment.

Pros

It used to have an ease of use. Very vitually appealing and easy for staff to follow. I also enjoyed the Celebration Creatures.

Cons

Since developing a paid version, more and more functions have been stripped from the paid one. And the paid version is incredibly expensive for a small, independent business. The search function is impossible, you can't get rid of detritus, etc. I can no longer recommend them.

Alternatives Considered

monday.com

Reasons for Switching to Asana

We were happy with its ease of use and accommodation to small companies.

Top Asana Alternatives

Shavanti
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

5
Reviewed on 28/10/2024

Ready or not, Asana is here for you

Overall asana is a great tool, I’ve setup an account for every company I worked for the last few years and it has been a game changer ever since. I do have quite a few years of project management experience so it is quirky and exciting for me to use this tool. I recommend teams looking to implement dedicate an internal or external PM to setup the tool for your company’s internal teams by understanding what current challenges they face when providing status updates on projects. This tool needs atleast 90 days to really get it setup for companies with 150 employees or less but will become an instant hit if you dedicate the resources to get it started

Pros

Asana is a great tool for the type A project manager or teams that enjoy craft organizational tools with a twist. Asana has a TON of different customizations such as creating rules for tasks once the completion date has been reached or allowing you to assign a collaborator to a child tasks with a parent action

Cons

Since there are so many custom tool options it may motivate teams to delay the initial setup of the tool to make it work for your industry or line of project tasks and milestones

Marvellous
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 09/11/2024

Knowing Asana!

I love love Asana! It is a highly organizational and efficient work tool. I can manage the entire team as a project manager from anywhere in the world. Though a bit difficult to navigate, it’s one of the best tools for a project manager

Pros

That I can remotely manage mine and my team schedule. I love the fact that I can collaborate with every member of my team . Finally, I love the flexibility and of the tool.

Cons

It can be a bit hard for one to navigate the software. The software needs proper time to acclimatize.

Jaroslav
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2024

The best way to get your projects done!

The best way to make projects look like a game. You have a nice animations when you complete a task and it really makes doing work more fun.

Pros

The best thing is the free version for small teams. If you are starting your business or you have a smaller team it is the best. Great way to experience how things work.

Cons

From start it was a bit tricky to navigate between free and paid options.

Alternatives Considered

monday.com

Reasons for Choosing Asana

Keeping track of everything in shared note is not the way to go. Asana makes the work feel more organised.

Switched From

Google Keep

Reasons for Switching to Asana

Asana offered more convenient product plans and was more intuitive.
Shella
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2024

Intuitive Planning Software - Great for Projects

Running an online business requires a lot of different types of tasks from product creation to social media. I especially like to use Asana for complicated projects like creating an online course. This task benefits from project management because there are a lot of dependencies. For example, you can't launch the sales page until you finish the checkout page, etc.
However for daily to-dos I find something simpler (like pen and paper) is more useful.
I still haven't completely refined my workflow to optimize my use of software.

Pros

Asana is a very robust project management tool with a simple interface. It is not hard to get started and do the basics such as creating a project and adding tasks. The app is also very intuitive and you can get to your tasks quite quickly. I like that I can just scroll through the tasks and find one that I can do in the time I have available. You can also prioritize your tasks by importance.
I like the list view of projects because I don't have to open workspaces and boards, etc. However, it does also have the Kanban layout.

Cons

This is not really the fault of the software, but I tend to put too many tasks in project management tools and this reduces my motivation to open them. Ultimately, it's easier for me to remember something when I write it down on paper.

Cameron
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/10/2024

I'm in LOVE!

It has been a life saver and honestly I could not manage my team without it.

Pros

The calendar view. In one screen I can see what my entire team has going in the upcoming days and how full our schedule is.

Cons

The phone app. I wish it was a little more robust. Lacking the calendar view is what I dislike the most about the app and why I don't use it much in my manager roll.

Alternatives Considered

Jira, Slack and Smartsheet

Reasons for Switching to Asana

Initially it was because of the price. Asana was free to teams under 15 which allowed us to use it while growing without a costly overhead.
Stephanie
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2024

Asana - your one step shop to collaborative work environments.

It has been incredible beneficial interface for our organization and has personally helped me a ton to stay on task and focus on the most important tasks first.

Pros

Asana is a great tool for any business that works within multiple levels. We use it across our organization to stay involved and collaborative. It's been so beneficial to have immediate feedback from team members about projects.

Cons

Sometimes switching between companies/jobs is a bit clunky. There isn't a whole lot to complain about when using it, however.

Alternatives Considered

Basecamp

Reasons for Switching to Asana

The flexibility and user interface were much more manageable.
Verified Reviewer
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2024

Best product management software

Very easy to setup, and it's quite enjoyable to use.

Pros

Best product management software I've used. It's very customizable and looks great. Marketing-wise I respect them. People are excited when they get a job at a company that uses Asana. That's huge.

Cons

Not many cons, I quite like the software.

Alternatives Considered

monday.com

Reasons for Choosing Asana

We needed a more marketing-focused project management tool

Switched From

Jira

Reasons for Switching to Asana

Monday just wasn't as easy to setup. We were able to try Asana and get setup quickly.
Keith
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 30/07/2024

Simple yet fully effective

Excellent and I couldn't see our company wanting to replace the software. The other thing to mention is that I am sure there resolution services are good however we have never needed to contact them in the years that we have been a customer. The software never seems to glitch which is unheard of.

Pros

It is so effortless to use. Instead of software trying to justify its cost by making things more complicated than it needs to be, asana just allows you to tailor exactly the internal sheets you need so you can collaborate easily with a widespread team.

Cons

The only downside with Asana is just its level of integration with other software that we use on a daily basis. We knew that Asana didn't integrate with the software we wanted it too but decided that it was still worth implementing within our business.

Alternatives Considered

Microsoft OneNote, Basecamp and monday.com

Reasons for Choosing Asana

We preferred the tools available and the initial simplicity of how to use Asana.

Switched From

monday.com

Reasons for Switching to Asana

It just looked like it had the ability to give us templates that were able to be tailored best to our needs as a business. Some of the alternatives were either too fixed once a template was made or the opposite and you had to spend too much time building them up from scratch which almost defeated the purpose.
David
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 01/08/2024

Great project management software

Overall, Asana meets all of our needs and the large portion of our wants.

Pros

I love being able to keep everyone on the same page. When implementing our software product, Asana lets each person on the project know what is expected of them and what is expected of others. There is no "I thought you were doing that" or "what are we waiting on". Asana eliminated this. I also love being able to build templates that I can utilize again and again. I don't have to start over each time.

Cons

I wish that Asana had the ability to segment users more. I want complete control over who can comment, who can post, who can complete task, etc. Asana does some of this but it needs to be more granular.

Billy
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 18/10/2024

Asana - I couldn't work without it

Asana is a huge part of my work experience. I literally spend maybe 15% of my total time at work on Asana, as I work in operations. There are tons of different uses for it, to list a few that I use:
1. Content calendar for email marketing
2. Board for review dates of internal knowledge articles and templates
3. Personal boards for each of our team members listing tasks
4. Team boards that show each team members list of capacity (overlaps with 3)
5. Meeting boards where anyone is welcome to add a card into a 'to be discussed column' where we discuss ideas in a weekly meeting

Pros

I liked the incredible customisability the most about Asana. It's a software that has thousands (maybe a slight hyperbole) of potential uses. We use it for so many things, and it is incredibly integrated into my daily workflow I couldn't imagine working without it.

Cons

Asana is slightly lacking options regarding levels of user access into projects. For example, who can comment, who can view, who can add attachments etc..

Paulinus
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/09/2024

What’s Asana? Experience Based on 7 Years

Workflow automation saves time which I devote in other productive activities mainly in creative writing for the Media & Broadcasting industry.

Pros

Ever since 2018, it has been easy for me in the three current companies to plan, track and manage tasks without involving manual procedures.

Cons

It offers collaboration and instant messaging features but it lack VC capabilities.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 22/09/2024

A solid intermediate project management tool

It's a positive experience when using Asana for our clients. It's not our tool of choice however, but it's good for that particular use-case.

Pros

Asana is a solid project management tool. I'd say it's an intermediate tool, with very good basics and plenty of more advanced features. I like the customisability and the way they organise projects and teams. The number of different views on each screen makes it easy to monitor projects "at a glance" and these filters serve as shortcuts into more detailed screens.

Cons

Asana is not the most advanced project management tool, and it doesn't target any specific niche. This means that you'll both find features many people will never use, while also missing some features you might need. One of the biggest flaws for me is the poor editability of messages and task descriptions. This makes Asana a no-go for any company with a writing culture, and often makes asynchronous communication harder.

Matteo
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/10/2024

A Great Tool for Staying Organized and Collaborative

My overall experience with Asana was positive. It helped me stay organized, meet deadlines, and collaborate efficiently. The platform's flexibility in task management and visual project tracking made content planning easier, though it could get cluttered with larger projects

Pros

I liked Asana's ability to keep projects organized with its task management and calendar views, making it easy to plan content, set deadlines, and track progress. The integrations with tools like Google Drive also streamline sharing and collaboration.

Cons

What I liked least about Asana was the occasional clutter when managing complex projects, as too many tasks and subtasks could make it overwhelming. Additionally, some features felt limited unless you upgraded to the premium version.

Electra
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 20/08/2024

Asana Overall Experience

The overall experience with asana has been great.

Pros

The collaboration and organization ability of asana is great. The visual aspect is great as well, although does have some opportunities.

Cons

I'd like additional visual options for better organizational purposes.

Lars
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/08/2024

A prestigious product for managing our team projects. Asana has no match

It has been a very special experience getting to manage our team projects with Asana. Our team has been able to work more closely together which has enabled us to get our tasks completed in the right time and with the best results. Asana task planner has been assisting us to keep focus on our project objectives.

Pros

Asana has a very user-friendly collaboration space that makes it easy for the team to work together. It has amazing project management tools which makes it so easy to plan, track and control our project activities from start to the very end. Asana work automation tools allows us to save time performing the repetitive tasks by automating them.

Cons

Asana has not had any major issues to complain about. The support team has also listened to our requests and act instantly.

Asnath
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/08/2024

Wonderful and easy to use project management tool

Helps me manage tasks with multiple stakeholders need to collaborate and accomplish the task in a timely manner.

Pros

I like the ability to create different views based on needs and being able to assign tasks and set a timeline with deadlines for each task.

Cons

I think the interface could be little more streamlined.

Zandalee
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/09/2024

Why Asana is the Best for Instant Messaging, Live Chat and PPM

Pros

Asana has a wide range of features that streamlines business task management, team collaboration and file sharing in real-time.

Cons

I am experiencing zero flaws on my end when using Asana ever since the vendor fixed the bug I was encountering on my iOS App.

NENA
NENA
  • Industry: Education Management
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/06/2024

Honest review based on experience.

Overall, my experience with Asana as a new user has been positive. It's a powerful tool for project and task management, particularly useful for teams. While it has a few complexities that require some learning, the benefits in terms of organization and productivity are well worth the effort. If you’re looking for a robust solution to manage your work and collaborate effectively with others, Asana is a solid choice.

Pros

What I like most about Asana is its intuitive interface and powerful task management capabilities that enhance team collaboration and productivity.

Cons

What I liked least about Asana was the limited customization options available in the free version, especially regarding advanced features like reporting and automation.

Rogelyn
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 17/06/2024

Don't Just Take My Word for It - This Tool Will Change Your Project Management Life

No more task-tracking tears or deadline drama. It keeps my projects organized, my team on the same page, and automates the boring stuff. Sure, reports could be fancier, but hey, it integrates with other tools like a champ. Overall, it's a productivity power-up! You tried it?

Pros

Planning meetings with my team used to be a nightmare! Asana's calendar view makes scheduling a breeze. Everyone can see each other's availability and book time directly – it's a lifesaver!

Cons

Asana excels at visual project tracking, giving you a clear picture of progress. However, for those who need super detailed reports on things like team performance or resource allocation, Asana's reporting features might not be as comprehensive. The good news is Asana integrates well with many business intelligence tools, so you can create those in-depth reports if needed.

Herlene
Herlene
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/06/2024

Enhancing Operations with Asana

Asana has significantly improved our kitchen's organization and efficiency, making it easier to manage orders and ensure customer satisfaction, and enhanced our customer service operations by centralizing tasks and improving team collaboration, ultimately boosting our service quality and response times. I Highly Recommended!

Pros

Asana helps us streamline our kitchen operations with clear task assignments and deadlines, ensuring orders are fulfilled on time and customizable workflows help us manage customer inquiries promptly and efficiently.

Cons

Getting the team accustomed to using Asana took some time initially and occasionally, integrating Asana with other tools for customer communication can be challenging.

Verified Reviewer
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 30/09/2024

They will charge you for more seats than you bought

They have the potential to be a fine platform, but have opted to steal from their customers rather than just being good and building customer loyalty.

Pros

It's an organization tool that does just about the same stuff as any other project management tool.

Cons

I signed up for the premium account. TWICE, they changed my account to have more seats than what I purchased. The first time, they told me they would make up for it by giving me several months free. We changed my account back to the two-seat minimum, and I thought things would be fine. But then they changed my account back to five seats without any notice and overcharged me again.

Instead of paying around $22, I was charged $74.

Again, they refused to refund any money even though they are the ones who changed my account.

Since then, I have found out that this is a common practice. I actually got lucky in that I was only charged for three extra seats instead of five or 15!

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 03/08/2024

Excellent platform for team organization.

This platform helps create an organized and structured environment, making it easier to complete projects smoothly.

Pros

It helps me to automate workflows, seamlessly manage team tasks, and integrate with the calendar for emails and important events.

Cons

Initially, Asana is slightly complex to understand and can take a while, even with the free version. But once you do, it helps streamline projects and manage tasks easily.

13,219 reviews