ConstructionOnline Reviews

Pros

ConstructionOnline's format and function are intuitive which helps me find what I need when I need it. It's easy to understand, but full of smart features that will help us to be excellent in our trade. Having a quality customer service experience, consistently, is also a huge reason I can trust that ConstructionOnline wants us to be successful together.

Cons

I wish I had more time to get familiar with all of the features available but the 10 day trial period is still enough to see that this is the system for us. If CompanyCam could be integrated with it in future, that would be great, but not a deal-breaker by any means.

Alternatives Considered

Reasons for Choosing ConstructionOnline

Switched From

Reasons for Switching to ConstructionOnline

Pros

This software is fantastic and super easy to use, especially for estimating. The estimation section, complete with assemblies, is my go-to. I frequently use stored templates I’ve created, and the ability to save custom estimates as templates is a game-changer. The Redline section is also amazing for take-offs, which can be seamlessly sent to an estimate—something I haven’t seen done elsewhere.

All estimates can be exported to QuickBooks or Excel, making integration a breeze. I also love the variety of reports available. They can be used as-is, customized, or exported as PDFs. I often import these into Excel for further personalization.

A standout feature is the ability to see your job margin and adjust markup to maximize profit while staying competitive—extremely useful for tracking profitability.

The Selections and Change Order sections are incredibly helpful. Clients can easily approve COs and selections, preventing misorders and avoiding inadvertent issues. Plus, clients can access various reports and progress updates, keeping everyone on the same page.

We also use the chat feature for job-specific communications, saving us from digging through endless emails. Weekly job notes and progress reports are posted here, and we share updates directly with clients.

Lastly, the ability to take and organize photos is fantastic for both internal records and keeping clients updated on progress. This software truly streamlines our workflow and improves client communication.

Cons

There are times when I wish a feature was developed to work better for me, and they are not always available quickly. Usually, I find a way to work differently or export to a PDF or Excel and get what I need that way.

Alternatives Considered

Reasons for Choosing ConstructionOnline

Switched From

Reasons for Switching to ConstructionOnline

Pros

Everything presented in the Sales pitch met with our needs during the original disucussions with the sales team.

Cons

We could never get Scheduling / Dispatching to fit our needs. We simply wanted to be able to see our backlog of projects and to be able to schedule a technician against the open opportunity in real time. Instead, they had us create reports, run the report, and then see the outcome. This was totaly impractical.

Pros

Great estimating tools, Great job tracking capability's, runs smoothly and without crashing like other programs, runs in real time and accessible through any online browser.

Cons

The App version could be platformed in away to help the field guys more easily compile accurate and useful reports!

Pros

It is easy to learn and very helpful. When I call with questions, everyone is very helpful.

Cons

Using an additional app (socket) to connect to Quick Books

Pros

Its simple yet powerful in all aspects. I love the fact that you can modify anything to your liking.

Cons

only small details. I think the software like CO Drive need some small improvements

Pros

I loved how UDA intregrates All Submittals, COI and data in place. And has the ability to monitor their status live.

Cons

I really do not like the Daily logs. If I have 7 trades at our project. I have to create 7 different logs for the day to document the manpower I had on site.

Pros

The organization tools. I live the different lists you can make to stay ahead of the game.

Cons

Can’t really think of one. Everything within the website and app have been amazing, making it super easy to navigate.

Pros

Navigation its easy, and all the support for your team is great.

Cons

Haven't found something that don't like yet I will let you know when I do believe that.

Pros

Ease of usability…. Syncing ability, etc

Cons

So far it all seems like it works well….

Pros

Mobile access is essential to be able to access plans on site in real time. UDA ConstructionOnline streamlines communication with clients, architects, engineers, and subcontractors, documenting interactions and recording them in real time with the most up-to-date information.

Cons

The "to-do" and gameplan features are not yet at a point where we can incorporate them--we are still using Trello for this. The mobile app also has a very different interface and lacks some features.

Pros

Just about everything now that the insurance tracking has been added. This will now allow all information to be in one place.

Cons

Really wish you could add WIP based accounting to the software so it would be more tailored to the industry. As a QB user, QB is somewhat generic for home building and the online version is even more. An all in one offering with accounting, heck i would pay more to have the integration in one package.

Pros

It contains in one place all the necessary tools to manage a project, from the conception of said project with the creation of estimates to daily monitoring with photos and reports. Every detail of project tracking is clearly integrated and user-friendly. It also helps keep the client up to date and has all documentation, communication and evidence in one easily accessible place.

Cons

Some features from Construction Suite are not part (yet?) of the online version.

Pros

Ease of use
Extensive functionality
Client interface

And last but not least, I can't say enough good things about the technical support team - they respond very quickly and are extremely knowledgeable.

Cons

Wasn't easy to import our initial estimate templates into the system and required assistance from technical support.

Pros

Too much to list, we love it. Estimating and Project Management is so sweet. Hard at first to get buy in from the staff, but it was really easy.

Cons

Android products dont like the system very much. Apple would be best to use. HUGE droid fan over here.

Pros

All information for a certain project is in one place.

Cons

Some features I don't use.
It did take some time to get used to where information was at.

Pros

The comprehensive platform allows a one-stop-shop for our entire team that is seamless in every respect.

Cons

understood that it was integrating with Sage Intacct which was primary reason for buying. Still waiting on that.

Pros

The thing I appreciate the most about the software is how innovative and easy it is. Everything is straightforward, you have all of the things you could ever need from the preliminary phase of a project to the punch list when you’re almost at the completion of a project. Another key element is the option to produce an itemized list of materials directly from your material take off, which I have not seen before in any software and I’ve looked at plenty!

Cons

I don’t particularly dislike anything about the software. The only things that really comes to mind is the pricing and even with that, the elements you’re paying for is absolutely with it! So yes, they can be a tad bit pricey but it all pays off in the long run.

Pros

I like the scheduling feature. This allows me to plan ahead on a high level. I can communicate with subs in a realistic and trustworthy way.

Cons

The interface on my android phone is my least favorite aspect of Construction Online.

Pros

Following up on pricing, follow-up, administration

Cons

Need to price more then one subcontractor at one time, then choose the contractor.

Pros

I like that all the construction documents, estimates, and photos of progress is accessible in one place.

Cons

Sometimes when estimating a project-- certain items are zeroed out for no reason and it is critical that we catch this when it happens and it happens within every estimate that I do.

Pros

We use Construction Online to upload and showcase our client's selections for their residential projects. I love how it shows the "Selections Overage Summary" Our client's really like to see the running total as well. Oh and one other thing that is probably my favorite feature is the "picker tool!" It is so helpful and convenient!

Cons

That it can take a while to load sometimes, but that may just be my computer.

Pros

Its organization ability, ease of use and linking ability

Cons

The financial layout and how the automatic formulas are linked

Pros

The ease to navigate the website and the use of the app for the mobile.

Cons

Havent had any cons as of yet. Honestly not far enough in my project to use the complete function of CO

Pros

ConstructionOnline is a great software for managing projects and has improved consistency and productivity across the board. Thankful to have this invaluable tool in our hands!

Cons

The mobile experience is a little difficult to use since the software is so robust. The app is usable, but sometimes glitches and needs some upgrades to ease of use.