User Reviews Overview

About Classter

Why not use the all-in-one platform trusted by over 500 institutions and 300,000+ users worldwide? Classter simplifies education management—from enrollment to alumni tracking—helping schools save time, reduce costs, and...

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Feature ratings

Value for Money
4.6
Functionality
4.6
Ease of Use
4.5
Customer Support
4.8

Browse Classter Reviews

111 of 111 reviews
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Christos
Christos
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/03/2024

An MIS for the future

Pros

Amazing support from the implementation, and as we are in the starting phase, Classter appears to be more than promising.

Cons

As we are still in the implementation process, I cannot comment any further on the missing functions of Classter

Response from Vertitech

Thank you for sharing your positive experience with Classter so far! We're delighted to hear that our implementation support has been helpful and that you find our software promising.

We understand that you're still in the early stages of implementation, and we look forward to hearing your feedback as you explore Classter's full range of features. We're confident that our software will meet your school's needs and exceed your expectations.

Our team is always here to support you throughout your journey with Classter. Please don't hesitate to reach out if you have any questions or need assistance. We're committed to ensuring your success with our software.

Replied 13/06/2024
Kate
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/06/2024

Very Helpful School/Student Management System!

I use Classter every day and could not manage without it! It is good value and they also keep improving the product. We look forward to increased use of the functionality of Classter and seeing how it helps grow our enrolments.

Pros

Classter has a wide variety of functionality to help manage many aspects of higher education. It has helped us improve our admissions process. We have accurate data on hand for students and their enrolments, plus it handles billing. We are also able to manage feedback and student surveys. Their support team is fantastic and very responsive. They work to help you succeed. I've appreciated working with them over this past year.

Cons

We had problems with how Classter interfaced with Moodle (our VLE). However, Classter was happy to develop better functionality to improve this.
While we have run into some issues (as you will with any product), I have found their support team very helpful to work through and find solutions.

Response from Vertitech

Thank you so much for your positive review of Classter! We're thrilled to hear it's been instrumental in improving your admissions process and overall management. We take pride in our responsive support team and are always working to enhance the product and its integrations. We appreciate your partnership and look forward to supporting your continued growth!

Replied 02/07/2024
Nina
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
3
Customer Support
4

3
Reviewed on 21/02/2023

Classter helped us customize a system to manage our admission process

Pros

I would describe our admission process as quite complicated and complex and it is also very important we make sure that the admission process follows the guidelines and regulations set by the authority of vocational school. It has not been easy to find a way to manage our admission process in the best and efficient way but Classter helped us customize a system to manage this. This year it will be the second time we use Classter for admission. We are also very happy with the contact person we have at Classter. He is always supportive and quick to respond.

Cons

I wish there was a little bit more flexibility when it comes to features and functions in the student application to support us nurture leads ( sign ups) to submitted application. Even if we are happy with how Classter helped us customize the application based on our needs and wishes ( Classter has been very accommodating and responsive ) the processes of implementing changes/ improvements sometimes feel a bit long and complicated. However we have all the data we need in order to complete admission and that is most essential for us. I also want to point out since we have only worked with Classter for 1,5 year we have not had the time to explore all options and this is something we are continuing discussing and developing as we go of course.

Response from Vertitech

Hi Nina,
Thanks for your review!
I'm thrilled to hear that Classter admissions worked out for you. We take a lot of pride in our work, so thank you for taking the time to share how it's worked out for you. It means a ton to us.
I also appreciate the feedback you have for us on nurturing leads. Our platform is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out at [email protected] if you have any other comments!

Replied 01/03/2023

Top Classter Alternatives

  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/11/2024

DSTI Review

We have had excellent support and advice throughout the process so far.

Pros

The ability to efficiently produce graduation documentation and consolidate data to ensure smooth workign processes.

Cons

Nothing to date. The experience has been helpful and productive so far.

Response from Vertitech

Thanks for the wonderful review! Efficient graduation documentation and smooth processes are music to our ears! We're also thrilled you've experienced excellent support. We appreciate your feedback!

Replied 17/12/2024
NEFELI
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/09/2024

Classter MTO

great team, great platform with modern features

Pros

multiple functions which allow several automations, user friendly and flexibility for custom changes

Cons

not sure i can find something right now, we are about to go live so maybe i will notice something on the way, however our current experience is more than satisfactory

Response from Vertitech

Hi Nefeli, thanks for the fantastic review! We're thrilled you're finding Classter so user-friendly and helpful. We're confident you won't find too many "cons" once you go live, but if you do, our support team is always ready to jump in. Here's to a smooth takeoff!

Replied 17/12/2024
Refaei
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2023

A wonderful program that has everything you need

Excellent and wonderful
Very happy using this system

Pros

The interfaces are easy to use
Ease of modifying the system according to its own terminology
Technical support is very great and fast

Cons

It requires some flexibility in financial operations

Response from Vertitech

Dear Refaei,

Thank you for your thoughtful review and for choosing Classter for your e-learning needs. We are delighted to hear that our user-friendly interfaces and customizable system meet your expectations. Your commendation of our technical support is highly appreciated and motivates us to maintain this level of service.

We also take note of your feedback regarding the need for more flexibility in financial operations. Rest assured, we are constantly working on enhancing our features, and your input is invaluable in this process.

It's gratifying to know that Classter stands out among other modern systems, and we are committed to continuing to deliver a comprehensive solution for education management.

Thank you again for your support and for sharing your experience with the Classter community.

Replied 29/11/2023
Sheen
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/06/2024

Classter has great communication and customer service!

Classter has been very responsive at all hours of the day. To the point that sometimes when you email you feel bad as you may get a response at very late hours of the day for them. Such a dedicated team at Classter.

Pros

I love that they teach you how to use the backend of the system to equip you with the tools to continue to make changes as you move toward a student information system that best suits your school.

Cons

Some of the fields and sections that might be unnecessary cannot be removed, but rather stay and are just left unused, but that isn't make or break.

Alternatives Considered

Orbund

Reasons for Switching to Classter

The price point and customer service were second to none. The flexibility and user interface was exactly what we needed. I do not know why anyone would use any other SIS.

Response from Vertitech

Thank you, Sheen, for sharing your positive experience with Classter! We're thrilled that our commitment to customer service and user-friendly platform shines through. We understand your feedback about customization options, and we'll continue working to improve that aspect. We're proud to be your partner in achieving your school's goals!

Replied 25/09/2024
CHRISTOS
  • Industry: Primary/Secondary Education
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/09/2024

Review from an IT perspective

Pros

As a CRM administrator it's the first time in my CRM/ERP experience that I encounter such a helpfull and to the point support. I was introduced to classter while my school was already using it so I was happy to work with the support team not only for assistance but also to suggest improvements.

From a user perspective its a relative easy and straightforward application that handles also well in everyday use but also during high peak season.

Cons

Some reports especially in the logistics and finance section could use a bit of tweaking. Since though the Finance department is very demanding on the way results are displayed and with the amount of info they can get from a single screen its a common dislike across many platforms besides Classter.

Response from Vertitech

Thanks for the excellent review, Christos! We're thrilled you're happy with Classter, especially our support. We've noted your feedback on the reports – we're always working on improvements!

Replied 17/12/2024
Dan
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/09/2024

an application that included all the requirements and expectations for a university

Although I have over 20 years of experience with software, applications and websites, I was very surprised by the facilities and the way the Classter application is displayed.

Pros

It is a very well developed software that covers many requirements and expectations from a college/university.

Cons

I liked the horizontal scroll part less, when in a window you have to see all the left and right columns, you have to go all the way down to be able to scroll left and right

Response from Vertitech

Hi Dan,

Thanks for sharing your positive experience with Classter! We're thrilled you found it comprehensive and easy to use. We appreciate your feedback on the horizontal scrolling and will definitely consider that for future improvements. We're glad to be a part of your university's success! 😊

Replied 25/09/2024
Alexander Ken
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/03/2024

A top-notch school management software that enhances the efficiency of the school administratio...

Pros

Comprehensive tools for managing student information, attendance tracking, grade recording, communication with parents, and scheduling. User-friendly for both administrators and teachers, with a clean interface and easy navigation.

Cons

School Data Synchronization glitches in integration with other systems eg Microsoft Teams for online lessons.

Response from Vertitech

Thank you for your valuable feedback! We're thrilled to hear that our school management software has been a positive addition to your school's administration, streamlining processes and enhancing efficiency.

We're particularly pleased that you found the tools comprehensive and the interface user-friendly. Our goal is to make school management as seamless as possible for everyone involved.

We understand your concerns regarding the synchronization glitches with other systems like Microsoft Teams. This is an area we're actively working on improving, and we appreciate you bringing it to our attention. Our development team is dedicated to resolving these issues and ensuring smooth integration with all relevant platforms.

We value your input and are committed to continuously improving our software to better serve your needs. If you have any further feedback or suggestions, please don't hesitate to share them with us.

Replied 13/06/2024
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 26/09/2020

Classter Experience

I realise that Classter works well for school administration tool and ease of use It is not viable when you weigh what you get, what you want VS what it costs.

Pros

The Features offered are quite useful and specific to K-12 use as that was product version looked at. The Administration of components such as the scheduling, transport tool, assets, contacts and Academics was quite impressive.
The layout and separation of fields from Management and configuration worked well in clustering user interactions and allowing ease of use.
I enjoyed the ability to maintain roles.
Further to this there were a variety of components that allowed for first managing grades, classes, subjects, academic sessions and homework. It allowed for role management and easy to use user management.
The configurations allow for a good foundation in updating and editing fields.
As an Administration tool it was very comprehensive and designed well for the user experience.
Integration with Microsoft systems is offered.

Cons

Unfortunately, while administration was great there were a lot of glaring flaws.
The management of Classes, calendars, timetables, academics, assets, etc. went well however it didn't allow much in the way of incorporating online learning experiences.
It records data but was very efficient at authoring data.
You can manage Homework tasks but there was no way to author lessons or build a learning journey for students.
Reporting and gradebooks were limited in the format or the information they could provide.
Quizzes, assessments, and exams were very basic and inconveniently delivered as they aren't part of a learning journey.
There is no way to record and manage the payment of events for activities or school events.
The modules appear to accomodate many uses but function more as an administration tool for recording and managing data rather than creating treaching platform.
The costs are reasonable but the terms and conditions for reselling are ridiculous. You need to pay a massive fee to become a reseller.
They do not offer a white label solution and you see the classter logo everywhere, unable to change it.
The integration is not as expected as you don't work in the system with the integrated products. it simply records data.
The costs for development, support, integrations, implementation, reselling, and anything above foundational phase and the initial cost make this an extremely expensive product for what it is able to do.

Alternatives Considered

Academia TMS, CYPHER Learning and Classe365

Reasons for Switching to Classter

I didn't switch or use classter instead of the others. I use all of them.

Response from Vertitech

Dear Reseller
We are a bit surprised about some of your claims. You can easily and completely free become a Reseller of Classter (Tier 1 type). However, if you want to become a Tier 2 Reseller you need to invest and pay a fair amount for training. Then you can enjoy better discounts.
As far as the rest of your comments: It is true that Classter is more focused on School Management rather in LMS. However, your claim that Assessment management, Quizzes, or Grade Reports are very basic is not true at all. We understand that you have only used the free edition since you are not a paid end- the customer neither an official partner nor reseller of the platform. Thus you did not manage to really see what these modules can do for a paid customer.

Replied 09/10/2020
Carly
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/05/2021

Versatile Student Software

I did the free version when we were looking for an SIS system for our vocational training school that is also a nonprofit organization with limited funds. This option was perfect for the needs we had at the time and allowed our educational nonprofit to organize our students with a cost efficient option during these COVID times since many SIS systems are way expensive.

Pros

There is a free option available for those who have basic needs, which is not available with any other student information systems I have found. The support is quick to answer questions and available when you need them with clear answers. If you go even further and pay for a subscription, it has a function for just about every need if you are willing to pay the increases.

Cons

The free version is very limited and shows a very basic interface that can sometimes be confusing or take a bit of time to get the hang of. I hope for a more user friendly interface with a paid/upgraded version, although with practice it is able to be used by everyone regardless of their tech skills.

Alternatives Considered

MAESTRO SIS, Orbund and STARS

Reasons for Switching to Classter

It had a free option that we can use while we get back on our feet and have our online classes grow enough to move to the paid option (which we intend to do). This was great for us to learn how the system works on a daily basis and see what options/functions work for us and what don't since it takes time and usage to learn these things from SIS's but most times you don't get this length of a free trial to familiarize your self with it and make sure it is a good decision for your school.
Zuzana
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 29/11/2023

Classter innovation

Pros

Customer Service and Customization which is done in an efficient and consistent way

Cons

Sometimes implementation takes longer than our institution would need

Response from Vertitech

Dear Zuzana,

Thrilled to hear you appreciate Classter's customer service and customization! We're committed to efficient, tailored solutions and acknowledge the concern about implementation times. Your feedback is crucial as we strive to expedite processes while maintaining quality. Thanks for choosing us and for the stellar rating!

Best,
The Classter Team

Replied 27/12/2023
Ella
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/12/2023

ET Management Review

A good tool to use, and with more training on the platform, it will be easier to use

Pros

Accessibility to students information

Easy templates for student letters

Cons

Name searching can be confusing (a first and last name types into the system might not show a student's name, but a singular first name might)

Could be easier to have the search to be set up with student ID #

Response from Vertitech

Dear Ella,

Thank you for sharing your experience with Classter on Capterra. We are thrilled to hear that you rate our platform a 10/10 and find the accessibility to student information and our templates for student letters to be beneficial. Our team works diligently to ensure that Classter remains a user-friendly and effective tool for education management.

It's encouraging to hear that Classter is proving to be a good tool for your needs and that you anticipate it becoming even more user-friendly with further training. We are committed to ensuring that our platform not only meets but exceeds your expectations.

Replied 27/12/2023
Verified Reviewer
  • Industry: Business Supplies & Equipment
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/11/2023

Excellent

Amazing platform and very reliable, never a dull moment

Pros

It's perfect consistency and attention to detail

Cons

None, everything is precisely on point form

Response from Vertitech

Thank you for your excellent review! We're thrilled to hear that Classter's attention to detail and consistency met your high standards during your free trial. Knowing that we stand out from other options and provide an outstanding experience is incredibly rewarding. We're here for any support or questions you might have as you continue to explore Classter's features.

Replied 29/11/2023
Abbas
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/10/2023

Classter

Overall, I highly recommend this database to anyone especially those who are in education industry.

Pros

The accessibility and flexibility is great. You can modify lost of options based on your own preference.

Cons

I dont see any weakness in this platform.

Response from Vertitech

Dear Abbas,

Thank you for taking the time to share your experience with Classter on Capterra. We're delighted to hear that you find our platform accessible and flexible!

Your feedback is invaluable to us, and it's wonderful to know that you didn't find any weaknesses in our system. We strive to offer a seamless user experience, especially for those in the education industry like yourself.

Thank you once again for your high recommendation. We're committed to continually improving and delivering top-quality service to all our users.

Replied 26/10/2023
Amanpreet
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2023

Classter review

Pros

Something I liked most about Classter is the finance tab and how nicely the details are set out for it, it helps even calculate the commission as per the percentage.

Cons

Classter is not yet equipped with proper receipts for the payments received.

Response from Vertitech

Dear Amanpreet S.,

Thank you for sharing your experience with Classter and giving us a perfect score of 10/10! We're thrilled to hear that you find the finance tab useful and appreciate how it assists you with commission calculations.

We also want to thank you for your honest feedback about the receipts for payments received. We recognize the importance of providing comprehensive and easy-to-understand receipts, and we're actively working on enhancing this feature to meet your needs better.

Your input is invaluable to us, and we're always interested in hearing how we can improve. Should you have more detailed suggestions or additional comments, please feel free to reach out to our customer support team.

Thank you for choosing Classter. We're committed to continually evolving the software to make your experience even better.

Replied 31/10/2023
Cora
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 08/12/2023

Classter Review

Ver good, a valuable office tool especially for tracking student admittance and attendance,

Pros

I find Classter very user friendly. Its easy to manage our records on it and keep attendance. The features are great but I have not had time to explore the advanced features yet. I believe it can do a lot more than we are currently using it for. I am very please with Classter's excellent customer service.

Cons

The financial features are more difficult to use.

Response from Vertitech

Dear Cora,

Thank you for the positive feedback and 9/10 rating on Capterra! We're thrilled you find Classter user-friendly and our customer service excellent. Your insight about the financial features is noted; we aim to simplify further and enhance this area. We're here to assist as you explore more advanced features to maximize your experience.

Best,
The Classter Team

Replied 27/12/2023
Ina
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2023

Great Experience

Enhanced the efficiency of our daily operations, making them more streamlined and hassle-free than ever before.

Pros

The platform is incredibly intuitive and user-friendly

Cons

It's worth noting that there are some features within Classter that could benefit from a bit more flexibility.

Response from Vertitech

Hello Ina,

Thank you for sharing your great experience with Classter. We're thrilled to know that our platform has enhanced the efficiency of your daily operations and that you find it intuitive and user-friendly.

We appreciate your feedback regarding the flexibility of some features. Continuous improvement is at the core of our mission, and we'd love to hear more about your suggestions. Please feel free to reach out with any specific recommendations you have in mind.

Replied 03/11/2023
Natalie
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2023

Classter Review

Pros

The Classter team listened to the needs of our school's administrative, financial, and academic teams and were able to integrate our requests into the existing interface.

Cons

My overall experience so far has been quite good.

Response from Vertitech

Hello Natalie,

Thank you for your positive review! We're thrilled to hear that Classter has been able to meet the diverse needs of your school's teams. Our goal is to provide a seamless and tailored experience, and it's encouraging to know that we're on the right track. We appreciate your feedback and are here to support you in any way we can. Please don't hesitate to reach out if there's anything more we can do to enhance your experience.

Replied 03/11/2023
Ivan
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2023

Everything you need only a few clicks away

Pros

I find Classter very user-friendly, reliable and very fast.

Cons

I haven't found anything I don't like yet.

Stefan
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 31/05/2023

Review

It's been very positive and I've been very impressed with the level of professionalism and attention to detail.

Pros

Customer service and the Classter team's ability to listen and figure what needs to be done on the coding side of things.

Cons

Nothing. It's a great system with great support.

Response from Vertitech

We appreciate your kind words, Stefan! We are delighted that you are content with the performance of Classter in your organization. Our goal is to give you a top-notch student information system so that you can offer an exceptional user interface to all of your students and teachers, eradicating any minuscule issues that come up. Is there anything else we can do to enhance your experience? If so, please email us at [email protected] with any recommendations.

Replied 02/06/2023
Ivan
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 08/09/2022

A robust system that has it all for any educational institution

It was easy managing the school I work for while there were less than a 100 students. However with it growing it became much bothersome and difficult to monitor and manage everything, so classter came at the greatest time. Really helped us manage the finances, payments and debts, student grades and so on.

Pros

The quick setup and get go. You can have a fully functional software in a matter of weeks. Also, the support and friendliness of the implementation team was a great plus.

Cons

Maybe the report designer could be made a bit more user friendly. It works great so far, but for non-programmers or general users it can be a bit confusing to get reports going.

Response from Vertitech

Dear Ivan, thank you for your kind words! We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible experience so you can be successful in your day-to-day challenges. Regarding the report designer, we are preparing more detailed how-to guides so that non-IT users will have more extensive resources to refer to.

Do you have more suggestions for improving our product so you can make the most out of it? Share them at [email protected]. Thanks for being such a great advocate for our product!

P.S. If you ever need help, please don't hesitate to reach out; we're always here.

Replied 27/09/2022
Petros
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/11/2017

A complete Student Management Information System at a competitive price and excellent support

we are more organised and we have all of our data in our place. it has saved us from time and money. at the same time we have enhance the communication between management, teachers, students and parents. school has more control

Pros

several features. more than you will ever need such as assignments, grades, duties, attendance, online candidates form , payments, bus management, books management and reservation, etc
it has an embedded CRM app for sending group SMS and Emails
Is easy to extract data and even to create your own custom made reports
synchronized with office 365 and moodle. users amd groups are create through classter
price is 1/10 of other similar software found in the market
very good support. they have added a lot of changes free of charge and for custom made apps their cost is reasonable
it has a web interface for the admin/teachers/students/parents/partners and a desktop admin console with a lot of functionalities
is a relatively a small company but very well organized and they all seems to enjoy working for that company

Cons

the software is relatively new so the are frequent improvements.
if a user is both an admin, a parent and a teacher you need different accounts.
when you first start the software you will have to wait a few seconds for the data to be loaded from the web.
some things are not very obvious and unless you have a full training or you contact their help desk, you might miss it the first time. but as i said they have one of the best help desk supports i have seen so far.

Heather
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 20/09/2022

Easy to use and functional

I was skeptical at first and rather do things manually, but after 2 years i find it very easy to navigate.

Pros

I find it easy to use. Customer support helps in showing me how to use the tools to my advantage

Cons

it suffers from glitches very so often and sometimes the format can change.

Response from Vertitech

Dear Heather, thank you for your kind words! We're glad you're delighted with Classter's ease of use and wide range of functionality, after using it for the past two years. We would really appreciate it if you can share your suggestions for Classter improvements with our product team at [email protected].

Replied 27/09/2022
111 reviews