Eddy Reviews

Pros

great hris that allows contractor only and custom onboarding. great pricing

Cons

unexpected billing practices at year end

Pros

EddyHR has been very easy to use for recruiting and employee management, as well as time and PTO tracking, and document retention. For the price, we couldn't have asked for a better starter HR platform for our small compan

Cons

While EddyHR is a great platform, I do wish there were a few more features available. The features currently in place on the platform are good enough for now, but it takes a lot of leg work on the back-end since I can't customize it exactly to my specific needs. I wish it was built out a little more, and more easily customizable to my company's specific processes. But again, for the price I can't complain! I use this system every single day and it does get the job done well.

Alternatives Considered

BambooHR

Reasons for Switching to Eddy

I chose EddyHR over Bamboo HR because of the extra HR advisement that you offer through your partner, Mammoth. Having an HR advisor available at such a low cost is incredible and made the decision to go with Eddy even easier.

Pros

Our company had paper files before - Moving to an online HRMS has been so helpful

Cons

It would be nice to notify employees when their licenses expire. Currently the way Eddy has it set up, you have to create a training. It would be great to have a calendar of dates to notify employees of deadlines.

Alternatives Considered

BambooHR

Reasons for Switching to Eddy

Cost

Pros

It is relatively simple and straight forward. I learned from it and it helps us stay compliant

Cons

I can't think of any negatives. It just works well for our business and staff.

Pros

**Having our employee documents digitally stored and easy to access.
**I love the ability to email a form for review and signature to our employees.
**Tracking hours for Payroll
**New employee onboarding is much easier
**Advertising for new employees is coordinated with Job search sites
**Training tracking and much more

Cons

It took me some time to adjust to a new program

Pros

EddyHR is user friendly, clean, not cluttered, and has the features that we needed the most - time tracking, time off management, important document management/storage. It has a simple employee portal that's easy to use.

Cons

The software is fairly new so there are some features that haven't been rolled out yet like ability to have more than one vacation policy. It's not a big deal since I know more is to come and I already love what I see.

Alternatives Considered

UZIO, Rippling and BambooHR

Reasons for Switching to Eddy

I really liked the customer service and the cost. They do everything from hire to fire. I know that they will be doubling down on engineering so will be faster and have more features in January and they said they won’t raise the cost.

Pros

It is so easy to add someone into Eddy Software! We also really enjoy the ability to configure different levels of PTO/Sick Time. Additionally, it's fairly easy to adjust the missed/incorrect time punches.

Cons

While it's easy to adjust someone's punches, you can't do it until after the employee clocks out. It's a bit cumbersome. Additionally, in my old system I used to be able to adjust someone's 401K contribution, or enter their benefits elections and what not. Now, I have to email my rep at EddyHR to enter those for me. She's great, and always willing, but it's extra steps that I wish I could just do.

Pros

I like the combination of all the features. It made purchasing the software worth it compared to other options.

Cons

Its a little annoying that in order to go from one employees profile to another that I have to go all the way back to the list of employees and search for the next. It would be nice if you were in a profile that you could either drop down and select another employee or have an option to go to the next employee in the alphabetical order.

Alternatives Considered

BambooHR

Reasons for Switching to Eddy

The staff were more knowledgeable and friendly. The prospective product additions that will be available in the next year were also not available at other companies.

Pros

I like the functionality of running payroll.

Cons

Not being able to customize forms inside of Eddy.

Pros

Eddy is easy to use and has everything that I need to see as an employee about my employment in one place.

Cons

I don't have anything major I don't like about eddy. it works great. I dont use it on the daily, but when i need a document or have to do something, it is nice to know wher eI can go.

Pros

Installing and getting employees used to a new software is challenging, but Eddy's team were amazing. They have continued to help us through the process and as a new team ourselves, they've been patient and helpful when we have shifted our needs during the process.

Cons

There's still some future functionality I wish was available now, the challenge of having future leave taken out prior to it being earned and balances has been tricky, but in general, the system is solid and super helpful.

Alternatives Considered

PurelyHR and BambooHR

Reasons for Choosing Eddy

Workforce Now was WAY too much for what we needed and so unfriendly to the users and to me, the payroll administrator.

Switched From

ADP Workforce Now

Reasons for Switching to Eddy

Our [SENSITIVE CONTENT HIDDEN] loved Eddy and I love the integration with payroll!

Pros

- Very easy and fast to use.
- Clean, organized, and beautiful design. Anyone in the company can hop on and learn how to use it.
- Only takes minutes to set up to fit your companies needs.
- Moving applicants to stages actions is so easy with the drag and drop and has a great overview of everyone in the process.
- Automatically posts to job boards to gain more candidates.
- The interview guides are amazing with the various questions you can choose from for each stage action.
- The communication with applicants is smoother. The email chains are easy to read and go back to previous conversations without the html mess you see in others.
- There are so many small features that you don't think about until you actually are using it where you realize you can't live without it and eddy has many of those. I love the amount of days the applicant has been in our system display and being able to move applicants to other jobs without having to manually add them.
- Customer service team is awesome to work with. They are very quick on answering questions and giving updates on what the software is releasing next.

Cons

- Still a young company with features I wish it had like tagging system and onboarding, but all those features are coming soon!

Pros

-Easy to use (plug and play)
-Well organized/Process well thought out
-Simplified Pipeline setup and building
-Streamlined Initial contact with candidates
-Integration with job sites and posting job ads
-Integration with current careers page or direct replacement for current careers page
-AMAZING Customer Service and response time to inquiries
-Frequent updates and great communication in regards to what is coming next for the platform

Cons

-There are a few missing functions that I would like to see like a job order submission process from Hiring Authorities as well as a tagging system, but the communication in regards to what is coming up next is great.

Pros

One of the features I like most about the software, is the onboarding for new employees. I love that I can send an invitation with a welcoming message and all the paperwork needed for our new hires. I have heard from our new hires that it was so easy to get their paperwork finished and at their own time. I like that I can track how far along the new hire is, in the onboarding experience.

Cons

One of the things I think could be improved in the software is searching the employee database. When I have to look up multiple employee profiles for information, I have to return to the 'People' tab and scroll back to the top of the list to search again.

Pros

This product is very easy to use and understand. The customer support for this product has been excellent. The integration into this product was very smooth.

Cons

This product is not completely integrated with their payroll product they offer. We would also like to see more reporting options.

Pros

The most difficult part of my job was tracking the complex PTO and vacation days for our staff. Having to calculate that fiasco on an Excel sheet was a nightmare. Eddy HR made that process so simple. Especially adding our various schedules for both PTO and vacation days and how they are earned. I don't even have to think about it! The software does it all itself.

Cons

It would be nice if all reports could be printed/saved in an Excel or CSV format. Currently, I've only been able to process certain reports that way.
It would also be nice if they Pay Periods were sorted by Most Recent to Oldest.

Pros

I like the full functionality of the software and that it's very easy to use. It's great for smaller or medium size businesses. I like the hiring, onboarding, people management and document filing. We recently implemented the payroll.

Cons

I wish it had a messaging function and ability to track more than 2 PTO categories. I would also like to be able to have direct access to the payroll functionality if I need it. I would like more and customized reports.

Pros

The hiring features within eddy are self explanatory and easy to use. When I am looking to hire, I can easily check the candidates that have applied or are in the middle of the process. It has made communication with my HR manager seamless, as we can both check on things whenever we have the time.
The time off feature is also very easy to use and track when my employees will be out of the office, and how much vacation time they have taken.
The employee profiles have made it easy for me to track my employees performance reviews, raises, etc.

Cons

Switching to eddy was completely painless, and has made my life much easier!

Pros

The software is easy to use and very user friendly.

Cons

I feel the software should have access to review paystubs and pay info. Having a separate website is a hassle and inconvenient.

Pros

It is very easy to use. The navigation in the software is very well arranged.

Cons

Nothing so far. It has been easy and convenient.

Pros

The best feature of eddy is the fact that it is almost an one stop shop. Everything you need is obtained through the eddy portal. The software is easy to use and easy to train.

Cons

I would like to see a org chart build out, more time reporting options and full payroll integration.

Pros

I love the fact that Eddy is easy to navigate and not cluttered with useless things that can be overwhelming to a first time user. You can post any jobs and it instantly goes to three major job boards which saves you time and money. Let's not forget about the fact that I can save all my employee files and have access to them with one click of a button. Goodbye paper, folders, and file cabinets! Eddy rocks!!!

Cons

None so far, Eddy.com constantly add features for me to run my business.

Pros

The ATS and onboarding features work really well together. The time tracking and PTO are a huge help and easy to use.

Cons

PTO feature could be expanded so employees could be assigned multiple policies. The reporting feature could include more data points and it would be great if we could create custom reports.

Pros

I really like being able to customize my candidate pipeline with the drag and drop features. Then I can also make job postings and save them in Eddy while at the same time putting through integrated top job boards like Glassdoor and Indeed. It makes it so much easier to track my candidates especially with being able to keep my notes right there in Eddy.

Cons

I wish it had a couple more features like payroll and trainings already.

Pros

Eddy was the first and best solution for us in solving the spiderweb of candidates at varying stages of the hiring process. Due to the rapid growth of our company, the tracking of candidates was out of control. Many candidates were lost in the process, disappointed in the untimely responses and the hiring team felt unprofessional. Eddy enabled us to get organized, to move candidates along the process more smoothly, and to hire the right people in the right positions.

Cons

Although there are unique functions that we would like to see within Eddy for our specific needs, we feel that Eddy solved some of our biggest pain points and continues to do so. The functionality and enhancements are only getting better.