IndySoft Reviews

Pros

Integration of the management of the customer's instruments and calibration capacities.

Cons

Lack of multiple languages. Regular Windows shortcust not alway avaible (cut/paste, etc).
Some module were not intuitive enough.

Pros

I like how you can customize the software to meet your sites needs. Implementation support is very knowledgeable and helpful in setting up the software with you.

Cons

I would like to see a chart on the homepage showing due, past due, and not due. Cloud-based software isn't fully 21 CFR Part 11 compliant without making the appropriate changes to the settings.

Alternatives Considered

Reasons for Choosing IndySoft

Reasons for Switching to IndySoft

Pros

Currently I do not have anything. I am having too many issue.

Cons

Everything is not at a glance.
Not all of the items are working. Still emailing due list manually after two years of using software.

Pros

Software can be tailored to whatever unique needs or applications you may have. Most software out there can be limited to whatever is canned by the designers. Indysoft is different in a sense that data can be exported in so many different ways and can be integrated to other software such as MetCal or Quickbooks but it requires familiarity with SQL to fully use its potential.

Cons

If you are the type of user that wants something basic to run your process out of the box then you might not like this very much. You will love this if you're familiar with coding since it's a very powerful software that needs steep learning curve.

Alternatives Considered

Reasons for Choosing IndySoft

Reasons for Switching to IndySoft

Pros

The amount of data that can be collected and the ability to customize.

Cons

Lack of intuitiveness for performing tasks such as data mining and report building.

Pros

It is easy to start with the basic calibration management functions and to rely on IndySoft for planning and scheduling.

Cons

There are several functions within the software that are just not intuitive. We struggle with creating custom reports which can be saved and rerun in the future. Configuring searches can also be a challenge and time consuming. This may very well be a training gap, which I have not had the time to explore.

Pros

It is a great calibration software, the customizations created by our office has made it more difficult, but Indysoft itself has been great.

Cons

For accounting purposes it was a nightmare, then trying to map those to our existing software when we realized we couldn't utilize the accounting aspects to invoice was even worse.

Pros

Ease of use. Constantly being upgraded, adding new features. Well liked among technicians.

Cons

Like any software, it does take some time to fully understand all of the power and uses it has.

Pros

It's intuitive and easy to use. The ability to customize the features is great for the usability.

Cons

I don't really dislike any aspects of IndySoft.

Pros

Software is very easy to use with links to different areas. The reports and certificates are easy to configure to your needs. Customer Support is a valuable asset that they offer as needed.

Cons

For our scale business is has some holes to fill to be better as a one source for Office management of customer data processing, sales and purchasing.

Pros

Ease of use and customer support. We use daily to maintain Global labs.Global Calibration management for accurate, repeatable, unassailable data
o Improve visibility globally

o Visibility showcase Corporate Technology Metrology Group

o Drive global industry test standards

o Standardize lab practices

o Develop and Utilize State-of-the-Art test methods to provide the most useful, representative, and repeatable results.

Cons

At this time IndySoft is working great for are use. We are going Global with IndySoft as are main calibration support. We are looking at Maintenance Tracking system in IndySoft to track all test systems.

Pros

High configurability and creating customized reports are very helpful. System is very stable. Customer support is exceptional.

Cons

Unable to work simultaneously at more than one window. I believe this was fixed in latest version. Limited choices in calibration event for test results (pass, fail, limited)

Pros

* Alarm Module
* Superb Equipment Search Functionality
* Superb Customizable Event Workflow Configuration
* Superb Screen Display Architecture
* Excellent Custom Report Design Functionality

Cons

Client Interface and License Deployment. Looking forward to next version to see new enhancements.

Pros

Functionality is easy to use and to teach others to use. License cost is minimal compared to a lot of other programs and the yearly maintenance support fees are pennies compared to Fluke or Keysight.

Cons

Some of the help files aren't specific enough about creating reports. Changing the flow trees and display aspects are tricky but the Indysoft support crew is very willing to help create the exact feel for the needs one wants!

Pros

Indysoft has developed an easy-to-use solution for managing gauges and scheduling for clients.

Cons

Sometimes I need customer support to respond faster.

Pros

The ability to make notes from previous calibrations / store procedures and work flow methods

Cons

sometimes the answer your looking to solve can be elusive...

Pros

Its very configurable, stable and reliable

Cons

There is a learning curve when setting it up and configuring it

Pros

I can do most anything I want in the scripting.
Unlimited event types.
Customizable views and screens

Cons

Limited number of available fields in equipment finder results grid.
Limited vendor fields
Limited functionality of the Scheduling module (Linking multiple techs to a single WO job with multiple devices on it.)

Pros

Ease of use of the software ware. have been able to adapt our system with Indysoft. Have been able to add all our tooling under different company's to separate them.

Cons

Generating Reports is hard. Too many options to choose from. Maybe more training would help with generating reports.

Pros

we love using this software to keep track of our equipment as well as our customers.

Cons

recall notice process can be a bit mor user friendly

Pros

it is easy to use certain sections of the software, they always have nice upgrade in the software too.

Cons

I would like to learn to use more of the software, I wish there was more in person training for it.

Pros

It's very easy to export any lists into excel. Creating a picklist of equipment was a game changer for me. Now I don't have to look up every single piece of equipment one by one. I can create a list of all my selected equipment and manage much more easily.

Cons

There is nothing not to like about Indysoft. Once you fully understand how to operate the platform, everything is relatively easy. There is definitely a learning curve at first.

Pros

I’m still in development for our use after a year. It’s a cross between poor training and my own inability to understand how to development indysoft for our use.

Cons

The difficulty in developing what we need out of this package.

Pros

Indysoft allows the M&TE for instruments to be easily managed

Cons

Use of the software requires proprietary knowledge to be useful

Pros

Very straightforward to install and maintain.Gives users the abbility to tool track with ease

Cons

Licence reset required every 3 months from registered PC