Sortly Reviews

Pros

We could customise sortly, exactly to our needs, and make changes without having to hire a company to do it.

Cons

I cant find any negatives about it. Ideally we would love an integration into our job management system. So as stock is sold in the job management system, items are deducted in sortly automatically.

Pros

Ease of use and organization. There are some items I would like to see added for ease of use.

Cons

Somethings are redundant. Some things are missing. Somethings, I have to make work for us. I would like to be able to export transaction data easier for trends and rates of decline, but I am a base plan user. I would like to be able to bulk update without creating a duplicate item. Makes it hard to edit one at a time and load or have to delete old duplicates when bulk importing updated info. Or, bulk apply alerts without them all needing the same min level.

Pros

I like how user-friendly the mobile app is for my employees when scanning in and out products. I also like how easy it is to create QR codes for multiple products, as well as the current bulk actions like adding tags, prices, etc. I also like the ability to add different users on one account so that I may have different devices set to scan products in my facility.

Cons

I do not like that there is no automatic integration feature to upload my inventory to different Sales Channels like Shopify, eBay, Amazon, Walmart, and Etsy. Manually importing and exporting data becomes tedious and time-consuming. I also do not like that I cannot track which of my employees are scanning products. I would prefer if Sortly would track and report the times and devices from which products are scanned, so that if something is incorrect I can address it directly. I think the navigation between product folders and variations could be more streamline with less clicks when navigating on a desk top. I also would like for there to be more bulk editing actions, like bulk editing SKUs and Manufacturer Part Numbers instead of individually clicking and editing each variation. That is insanely time consuming when our catalog is extensive.

Pros

The simplicity of adding and removing items from it. The ease of use was great when it came to logging information about our inventory. You can view the transactions and histories of items you have added and removed down to the exact minute. Great app overall

Cons

Some of the folder accessibility was limited. The "Search" bar can be spotty if you don't type the item's name in exactly as it is in the system.

Pros

By far, the customer service. I haven't had any issues, but when I do have a question it is answered quickly.

Cons

So far I haven't found an issue that we aren't happy with.

Pros

The ability to customize the set up and tailor it to your needs. By adding folders and items in whichever manner you choose you are able to get a really customizable use.

Cons

Items not syncing together when changes are made. New items are created which can mess up inventory numbers and you then have to go through and merge or add inventory together manually.

Pros

MAKES MOVING INVENTORY LESS OF A CHORE AS WELL AS KEEPING UP WITH REAL TIME TRANSACTIONS TAKING MOST HAND WRITTEN WORK OUT OF THE MIX

Cons

MAKING IT WORK MORE FOR OUR NEEDS NOT WHATS PRE-LOADED

Pros

The ability to export our full inventory, and the ability to pull images of kitted items to send to techs in the field.

Cons

Awaiting the ability to create pick lists.

Alternatives Considered

Asset Panda

Reasons for Switching to Sortly

Asset Panda did not have some of the features Sortly had available.

Pros

Ease of use
Real time data for users and us

Cons

The flow of folders and files and items

Pros

it's ease of use and accuracy. the layout is easy to use and totally intuitive.

Cons

nothing I found yet. this program requires that you do your due diligence and input your data consistently

Pros

I love that we can assign our own barcodes or Sortly will make them up for us. Also, that anyone can use it through their own phone, so it negated the need for several additional physical items to keep track of.

Cons

It was a bit expensive. Also, it took a learning curve to figure out that the imported items folder could be manipulated easiest. It would be nice if several functions could be saved in more detail with a pull down menu? For example, I use more shortcuts than the four allowed on the phone scanner.

Alternatives Considered

Square Point of Sale

Reasons for Choosing Sortly

The ease of being able to use our phones as trackers (Sheetgo did not allow that integration as easily) and the ability to acess and update immediately in real time.

Switched From

Square Point of Sale and Sheetgo

Pros

I love how we are able to track our products and inventory for our additional warehouse. It gives us visibility although it is not staffed 24/7.

Cons

We track a lot with expiration dates. While we can add this feature into the programming, it is tougher to do when we have numerous cases of the same product with different expiration dates. Each group must be put in separately.

Alternatives Considered

Google Docs, NetSuite and Asana

Reasons for Choosing Sortly

Fear of accidental loss of the information

Reasons for Switching to Sortly

It was the best for the best price for what we were trying to accomplish.

Pros

Cost, Functionality, and Ease of use are the top reasons we selected sortly. It was easy to implement and quick for anyone to learn without much training.

Cons

I think we were grandfathered into a plan and then had to upgrade to use features I believe were available in the original plan and then taken away and moved into a different plan. Don't quote me on this...... this happened a while ago.

Alternatives Considered

Zoho Inventory and Unleashed

Reasons for Choosing Sortly

They did not have a mobile app at the time... and they were expensive for what we needed them for.

Switched From

Cin7 Core

Pros

Sortly is overall a great app. Easy to use and understand from creating folders, product and utilizing the barcode scanner to make things easier to locate. Custom fields is also an added bonus as we can customize fields relative to your company.

Cons

It could use better reporting modules. The inventory management at ship station offers a better visual on our best moving products and gives us an inventory aging report as well.

Alternatives Considered

Fishbowl and ShipStation

Reasons for Switching to Sortly

Sortly seemed to be more simple and easy to use. Overall that made it easier to install in our daily operations.

Pros

Sortly checks all the boxes for a good inventory management system. Its mobile app is great, the system allows you to assign and create barcodes to items. You can count stock easily.

Cons

It is what you’d expect and nothing more. There are no graphs or useful analytic tools. They charge an insane amount for what it is and it goes up even more for multiple users. The website is not intuitive at times (can’t open products in a new tab, pressing the back button causes a slow page reload, etc). Customer support isn’t that helpful or flexible, they’re quite greedy at times and have locked features behind paywalls. It’s just a database to count items yet they charge thousands a year. But I’m still paying it so it must be worth it to us! Saying all this, I haven’t found a better alternative so I’m going to keep using and recommending them. I just wish they’d create interesting features, nothing new gets added ever it seems.

Pros

I searched high and low for a program like this one. Currently we're on the "advanced plan" and this fulfills all our needs at this moment. I like the custom fields you can create. I made "location", "expires on" and "last check" because we have to uphold our ISO9001 standard.
Another helpful trick is you can add pictures and "variations" of an item. For example: gloves. You can add "non sterile gloves" and sub them in size or color if you would want that. That way you don't clutter your inventory and if you type "gloves" you get them all at once.
Another big one for me are the stats you can check. Which items have a high flow? Do I need to adjust stock? (You can also set alerts btw, so you don't run out of important items).
Higher plans give more features off course, but for the moment Sortly does what needs to be done for us. In the near future I'm planning on using QR/barcodes for easy IN/OUT.

Cons

At times the adjustments to stock take a few agonizing seconds to long to go through. Also using my smartphone in the stockroom is less user friendly. That's also the main reason for me to start using QR/barcodes.
Not really a con but more something that's not included in my current plan is: I only have 2 seats. So only me and a collegue can adjust inventory. Upgrading just for this isn't an option so we deal with it.

Pros

Easy to use, easy to implement. Didn't need any training.

Cons

They got us on the hook for a year to use their software. We enjoyed using it, it was helpful. The very next year they increased our plan cost 132%($1,100 a year to $2,700), more than double. So they wait until you depend on the software and then try to milk you for all you have. Very predatory. We cancelled.

Pros

Sortly has helped our team track and manage assets. We initially started using the tool to better track and manage our hardware assets across all of our offices, however we've expanded to also tracking software applications and licenses. This has been an incredibly helpful tool to manage involuntary separations and have a one-stop-shop to know what our team members have and what hardware is available to us in each of our offices. This has resulted in cost savings because it's preventing unnecessary spend on assets we already have in our pocession.

Cons

N/A

The only thing that comes to mind is better reporting or customization for assets that are beyond technology.

Pros

Easy backoffice with easy and fast implementation. No more missing parts thanks to alarm levels for low qty with an automatic mail.

Cons

For a basic field user, the increase/decrease of parts is too far hidden. A start screen with just 2 buttons to add or remove parts and a next screen with a scan and qty field could be useful.

Pros

It is a straight forward tool to use when you have a warehouse full of stuff, hodgepodge of records of what you have, and even less sure of what information you will need to track. The ability to add fields to records was extremely useful and the ability to mass edit and move items was extremely useful.

The mobile app has also been a plus. So when out in the warehouse and find an item we missed, entering it immediately is very helpful and the app is extremely simple to use.

Cons

Some times the entry or editing process can be a little painful. Much of what we need to enter is on the full detail page, so you have to enter the first detail and then click expand and then enter in the rest of the detail.

As well the search can be a little painful. Some products have a "-" while the box doesn't have it so if you are not exact with the entry you can miss that you have an item.

Pros

Sortly has allowed me to set up an inventory system that my company has been needing to help track different pieces in different locations. The folder option helps keep everything organized, and the ability to add photos is a great way for us to easily reference inventory as well as file any condition notes for the team.

Cons

Sometimes the search bar feels a little bit finicky and difficult to navigate. As our inventory uses a numerical system, it sometimes does not "read" this as an identifier.

Alternatives Considered

inFlow Inventory

Pros

Sortly is an excellent inventory management solution, offering a user-friendly interface and customizable fields to fit your specific needs. The mobile app enhances convenience with barcode and QR code scanning, which makes it super fast to count inventory without the need for more scanners. Cloud-based ensures real-time updates - making sure it is always up to date for everyone. Multi-user access with customizable permissions is excellent for having the entire team on the platform. Easily customizable reporting and analytics provide valuable insights for the entire team. It also generates QR codes - which work awesome when you don't have barcodes to use already. It also is very simple and easy to set up and use.

Cons

What we like the least is that the barcodes don't have the option to be generated to print on an 8.5 x 11 paper size - only label printer options. Also - you have to pay for a more pricey system if you want to be able to hide pricing.

Pros

Extremely user friendly interface, cost effective inventory manangement using either mobile phone, desktop or iPad. Puts Inventory management into all of our team members hands at a minimal cost.Makes purchasing stock efficiently a breeze with csutomisable PDF inventory reports, that make extremely good shopping lists.

Cons

Sortly is missing some features that would make it perfect for us. Ability to scan in cases which update the individual quantities.Kits or BoM, Scanning a SKU Barcode reducing the correct quantity of all parts.Integration with Xero Inventory management, which would allow syncing of realtime parts pricing for example.

Pros

For the money it does a great job! Not all the bells and whistles or reporting etc of more expensive programs but great value for the money

Cons

Wish the reporting was more advanced: ordering reports and use reports with more flexibility and receiving process to receive items against an order report and ability to move bulk received items from the report into inventory and items not received into a back order list with alerts if the item is on backorder and placed on an order

Pros

Sortly has allowed us to keep a close eye on our inventory even when it's spread out to different locations and remote workers who depend on having the correct count in order to sale.

Cons

So far we have not had any issues and happy.

Alternatives Considered

NetSuite

Reasons for Switching to Sortly

Seems easier to set up and use