User Reviews Overview

About Raintree Systems

Raintree is a complete business and Physical Therapy EMR/EHR software for Pediatric & Adult Therapy & Rehab PT, OT, SLP and ABA practice- regardless of size. From single providers to large multi-location groups, Raintree provides...

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Feature ratings

Value for Money
3.8
Features
4.1
Ease of Use
4
Customer Support
4

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7 reviews

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Chelsea S.
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 15/11/2017

Great software

Pros

Easy to use, easy to navigate. I was able to quickly learn this software and implement into my daily practice.

Cons

Software can run slowly sometimes, which decreases efficiency. This may have been attributed to my slow internet.

Julie A.
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
N/A

4
Reviewed on 29/09/2020

Raintree is a great product for people who are tech-savvy

My overall experience with Raintree is neutral. I currently use several different EMRs for several independent contracting positions and Raintree is not my favorite program to use, but it definitely ranks higher in terms of functionality and ease-of-use compared to some of the other EMRs I use.

Pros

I really like how Raintree has many time-saving features that are geared towards making therapists' documentation easier and faster. Once you get the hang of it, it's relatively easy to use and it has some nice features, such as the ability to save frequently used goals, evaluation templates, and frequently used phrases.

Cons

It definitely takes awhile to learn the ins and outs of this system. Therapists who are not as tech-savvy may struggle to figure out the interface. Sometimes it seems like there are a lot of unnecessary hoops to jump through in order to get what you are doing accomplished, such as multiple windows to click through. It sometimes seems overly-complicated but I can see how upper-management likes the integrated billing system.

Verified Reviewer
  • Industry: Medical Practice
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

3
Reviewed on 14/03/2018

Was easy to use for patient care

Pros

The way the software was organized made it easy to use and input data. The flow made sense for treatments and overall care

Cons

It would delete information if theres were inputted in the wrong order. Did not always flow correct information forward

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Jenni C.
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 23/04/2018

Has everything you can think of in a billing program

Pros

I like that it has literally everything you can think of to write note/evaluations and for billing. It's VERY specific and you can miss anything when writing a note or trying to sign off.

Cons

There seem to be a lot of boxes and clicking in order to complete a note in a hurry. If I click save I don't feel like I should have to hit yes three times as well. Also wish things such as billing codes would save week to week and then if needed you could go in and edit.

Mia K.
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/08/2018

Nice therapy software

Pros

I love the features for pictures of the client. It makes it easier to recall the patients.

Cons

There are some reports that I would like to pull together that RainTree can’t easily compile

Casey J.
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/08/2018

My Raintree Review

it was great for a pediatric therapy clinic

Pros

I loved that it was geared towards pediatrics. that is harder to find.

Cons

i did not like that you could not access it without downloading the software onto your computer. it isn't all online. if you want to put it on an ipad that was additional money as well. would be best to just log in to the website and go.

Verified Reviewer
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 28/05/2018

A decent documentation system

Pros

Raintree helps keep client goals and objectives organized and provides an easy way to check off whether or not goals were addressed during that session or not

Cons

The system sometimes takes a long time to open and I've been kicked out of the program and lost my work a few times.

7 reviews