User Reviews Overview
About Calendly
Calendly is the world's #1 scheduling tool. From entrepreneurs, to sales teams, to customer success - Calendly is for anyone that schedules meetings. Start by signing up for a free Calendly account. The tool will walk you...
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- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
The best and easiest way to schedule meetings with prospects
I use calendly for my personal business and to obtain new coaching clients. I attach the link on my various websites and media where they can promptly schedule a meeting with me. It works as described and it always syncs up with my Google calendar. I get notifications via text and email when someone schedules with me, so I am prepared every step of the way.
Pros
I like how easy calendly is to use and how quick prospects can schedule meetings without having to speak to me. It makes a ton of sense for running meetings and integrating with my calendar so I can simply wake up and have meetings set. It provides enough options to find meeting times and allows for flexibility in rescheduling.
Cons
I wish there was a way for people to reach me quickly and efficiently in the program if they have any other requests or questions for our meeting.
Response from Calendly
Hello, thanks for your review! We're glad you are enjoying our integrations as well as the ease of use of our product. Please reach out if you need any help or have questions at [email protected].
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
User-friendly with easy embeds and super-smooth performance
My experience with Calendly has been excellent. It works so smoothly that I’ve never once had to contact support with questions or technical issues.
Pros
My favorite thing about Calendly is it works smoothly and is super-simple: no learning curve, no “onboarding,” and no training needed.
I choose the days and time slots that I want to make available for consultations. Calendly puts it together in a visual calendar that makes it easy for clients to schedule a meeting. Since many of my appointments are potential new clients, I love that the software doesn’t ask them for a long list of personal information.
All they need to is choose a time, then enter their name, email address, and phone number (with an optional space for notes). Then Calendly immediately sends me an email letting me know that I have a new consultation scheduled.
The best part? It’s a breeze to embed the scheduling calendar on my WordPress site. Just drop the link in as an embed code, and it’s live - and looks great.
I’ve been using Calendly for years and they’ve never charged me a dime. Its “Always free” plan is actually free (if you only need the basics).
Cons
I don’t have any serious complaints. It would be nice to have more design options, however, the preset design looks good so it’s not a pressing issue.
Alternatives Considered
HubSpot CRMReasons for Switching to Calendly
I don’t think anyone can argue HubSpot’s awesomeness. But as a freelancer, I needed something simpler with no training required. I chose Calendly over Hubspot for it’s quick onboarding and simplicity, which is better for my needs.Response from Calendly
Hello, thanks for your review! We're glad you are enjoying our integrations as well as the ease of use of our product. Please reach out if you need any help or have questions at [email protected].
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
The worst customer experience
I tried to upgrade, the system said there was a problem and I had to contact billing. There was no way to contact billing directly. I could only deal with the bot. When someone finally responded to my issues I was instructed that I did not use the fasted way to contact customer support. I suggested that they have only the best way to contact customer service available on their website. The following is what I sent to them when they asked for feedback
If the chatbot was the only thing maybe I could have stayed. The follow up on the chatbot did not improve. Horrific experience. Absolutely horrific experience. No longer interested in paying for the lack of service anymore. I have set up another calendar system and am transitioning all of my links to it. There is no excuse for this. You continue with this nonsense you will be out of business. You can count on, I will be telling people to not use your service; the free service and especially the paid service. Simply because your app does not offer service at all.
Pros
It was good until I tried to upgrade. Then it all turned south.
Cons
The customer service or more appropriately lack there of.
Top Calendly Alternatives
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Easy to use and more customer meetings scheduled
It made my day as business development manager easier and helped me to faster generate more meetings with potential customers. It was very easy for me to set up and my customers more often scheduled a meeting directly over my Calendly link, it saved both me and my customers time. Furthermore, it made it easier for my customers to choose a meeting time that suited them the best.
Pros
I love that it's so easy to set up and use, always up to date with my calendar and it really helps me to quickly get more meetings with potential customers.
Cons
That it was not integrated in our company internal system
Response from Calendly
Hi there, we appreciate your positive review! It's great to hear that Calendly is solving scheduling problems for you by providing a scheduling link and an interface for others to easily book meetings with you.
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Awesome Meeting Scheduling Assistant
I get a tons of meetings to handle in my workspace and Calendly takes care of scheduling and notifying me. I highly recommend it to anyone who has to handle many meetings.
Pros
I love how easy it is for someone to go through my pre made link to schedule a meeting at a time when I am free. I have to handle tons of meetings every week and handling all schedules can get hard but Calendly has made it easy. I just have a 30 minute meeting link that I have posted on my website and anyone who wants a meeting can directly schedule from there and I can get the meeting details. I really love this feature.
Cons
I can't think of any cons about Calendly but it would be better if the meeting scheduling page had few things for easy scheduling. Sometimes people struggle to successfully schedule a meeting because of many texts, buttons.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Calendaly Review
It's easier for our caregiver to schedule interviews. We can easily view who will come in each day and who has canceled.
Pros
It makes scheduling interviews easier. We are able to create events where we can have our employees schedule a time slot if they wish to attend our in person events.
Cons
It can be sometimes complicated to navigate through.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Calendly review
I felt it synced easily with other products such as my calendar, and was received well by the end user.
Pros
I enjoyed being able to efficiently set appointments and the reminders setting. Compared to similar products, Calendly was most user friendly.
Cons
Nothing in particular, this was the easiest product I have used for appointment setting.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Calendly is a Set-and-forget booking system
Calendly has been fantastic for our organization. The system is very easy to integrate with your current email provider and very flexible for end-users to manage their own booking calendars. Any users who deal with clients needing to book time on their calendar, Calendly is a fantastic solution!
Pros
It just works. The ease-of-use for Calendly is fantastic, for both the user and any clients who visit the user's calendar.
Cons
It's another additional cost that isn't a native feature for enterprise email systems. This isn't a con against Calendly.
Alternatives Considered
Microsoft BookingsReasons for Switching to Calendly
Calendly is tailored toward individual calendars, Bookings is tailored for what seems like a salon-type environment.Response from Calendly
Hello, we appreciate your positive review! It's great to hear that Calendly is solving scheduling problems for you by providing a scheduling link and an interface for others to easily book meetings with you.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Making 'When are you available' easy!
I use Calendly especially when I need to meet with someone and want to offer them a range of meeting possibilities.
Pros
I love being able to set up a range of available meeting times that might work for a client!
Cons
I haven't found any downside. I love the app.
Alternatives Considered
Google MeetReasons for Switching to Calendly
I have a number of clients that use it, so I decided to try it first.Response from Calendly
Hi there, we're glad to hear that Calendly's features are helping you manage your time better and integrate with other systems. Thank you for sharing your positive experience!
- Industry: Retail
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
User-friendly and intuitive
Overall I like how user-friendly Calendly is
Pros
I like how intuitive it is to use Calendly
Cons
I was hoping the free version would allow for more customization
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
If you’re not already using Calendly, start.
Overall adding Calendly has been a massive help in the efficiently and seamlesssness of our team to get meetings or calls scheduled super easily. It really is such a no-brainer type platform, I can only imagine how much time people who aren’t using it waste in everyday.
Pros
Calendly solves so many challenges, for me, my team, and even for our prospects and clients too. The back and forth of looking at calendars, sending days/times of availability, having time zones misinterpreted, the times sent have since been filled, etc etc etc are no more. This is a HUGE time and headache saver!! Not to mention, they’ve added so many incredible integrations that anytime our clients have semi customized needs around scheduling, Calendly is always the first place we check for a solution - and 9 times out of 10 it’s a perfect fit, for a fraction of the cost of custom developing something.
Cons
It’s so hard to put a finger on anything I would improve. Ive been using Calendly for years and didn’t realize how robust some of the integrations were and have become, so maybe some additional education around those would be super beneficial to users like me who didn’t even know how much more they were missing out on.
Alternatives Considered
HubSpot Marketing HubReasons for Switching to Calendly
Price, ease of use, robust integrations, simple clean UI, great customer support- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
My Go-To for Scheduling
When I first selected calendly, I was using doodle, and someone recommended this as a better app to schedule meetings. I was surely in for a surprise. This app is efficient, customisable enough, and just does the job right.
Since starting, I now have an automatic response when someone mentions wanting to meet up - I identify the correct calendly link to send.
"The right link" actually means something here. I have a few appointment types:
- Zoom meeting
- In person meeting
- Paid consultation
- Recreational meetup
Sometimes, I meet an old friend, and it's so much easier to have them select a time and suggest it, but calendly automates it, because now I can set parameters and they can schedule that hang-out at a mutually convenient time.
It requires some discipline, because you will need to put your engagements onto the calendar (I've had double bookings because I didn't put my plans into my calendar before) but now I understand the benefit, it works perfectly.
Pros
My favourite part of calendly is the ability to set a variety of appointment types, and even include paid appointments which all integrate directly into my calendar
Cons
I'm not sure there is a con here. I wanted group scheduling for meetings, and now they have it - even though I haven't used it as yet.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
The Perfect Scheduler for Busy Business Owners
Having a paid Calendly subscription has helped me to save time, and keep things more organized. It has saved so much time because I no longer have to type out lists of available times and dates only to have them already filled up by the time the client replies back. It gives my clients current real-time availability when they are ready to book. I also love that it allows me to build in my own desired reminder workflows and "thank you" follow-ups on events of my choosing. One of the other features that I value more than anything is by using the Chrome Calendly extension feature, I am able to pull "one-time use" scheduling links. This makes it so that once a client books from that link, it can not be used again. It has really helped me place boundaries on clients so they can't just schedule meetings with our Accounting Firm over and over again. We offer different levels of service, and if clients want more access to us we provide that but it comes with a different price point for their services. I did research other schedulers, and not many offer one time use link features.
Pros
I think once you get acclimated with Calendly it is very easy to use. They make it so that you can manage your availability with easy, "mass apply" settings to different appointment types. I also really appreciate that you can have many different types of appointment types, we do different types of meetings and so we can set individual parameters with specific types of appointments. I think it is also valuable to be able to have both public and "hidden" appointments for your individual needs.
Cons
I do feel they could develop more direct app integrations, rather than making apps go through a Zapier integration. I personally don't love using Zapier, but I do appreciate being able to integrate the software with things I commonly use.
Alternatives Considered
Acuity SchedulingReasons for Switching to Calendly
My deciding factor was completely because Acuity doesn't allow for one-time use links, at least at the time I researched it.- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
I receommend Calendly any day of the week.
Calendly has been a staple of the Graphic Design and Logo company for many years and it will be for years to come. It's a friendly atmosphere that's easily manipulated to get what I need from it, and it's just easy and familiar to my clients - Which is awesome.
Pros
Calendly is the absolute MOST user friendly scheduling software on the internet. You can set up an appointment scheduler in a very short time, it's very appealing to the eye, and it's super easy to use for the client as well.
Cons
Honesly Calendly nails this software and is the leader in their field. I use calendly for my Graphic Design company and I use another software for my consulting firm. The consulting company's software is less user friendly, and more complicated, but it seems to have a ton of customization. Calendly doesn't seem to have this much customization, however, if you're just starting out and need ONE, TWO, or even THREE appointment types, Calendly is perfect.
Alternatives Considered
Acuity SchedulingReasons for Switching to Calendly
I needed to differentiate my graphic design calendar app from my consulting calendar app and felt that having two profiles on Acuity would be kind of a nightmare, switching between accounts to do something. Second, I don't need a complicated scheduling application for my Graphic Design business, where I don't charge for meeting my clients. You can certainly add this feature, but I just don't need it. I have a few meeting types and I can send someone a 30 minute, an hour, or a two hour meeting invite. That's IT. It's integrated with Zoom so everything can be safe and remote. Lastly, again, I needed something that I could go to the page and be logged in immediately, instead of switching accounts. Keeping my business applications separate here made a lot of sense.- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great product to save you the time of coordinating schedules with every client individually
I love Calendly. Overall it works well and consistently. It is easy to use for me, my staff, and our clients. I have no major complaints, it does exactly what we need it to do and it does it very well. I highly recommend it.
Pros
I love that I can set up many types of events, give them titles that make sense to me, and color-code them. I also love that I can customize the questions clients will answer when scheduling, and customize the reminders they receive. I also love that I can hide events from my main page, so I can target who I send the link to schedule certain kind of appointments.
Cons
Sometimes when there's a recurring event on my calendar that gets cancelled, my availability in Calendly will still show that time slot as busy. It doesn't happen often, but when it does I have to use a work-around and it takes more time to schedule something into that vacated spot.
Reasons for Switching to Calendly
I chose Calendly because I tried the free version of Calendly and loved the experience. While reviewing other apps, some were more geared to offering online classes (which is not what my firm needed). Others seemed to be very complicated, so I liked the simplicity of Calendly compared to those other options - Calendly managed to have many features and options but still keep it pretty clean and simple.- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Optimizing Business Schedules with Calendly: Insights from a Manager
Generally our involvement in Calendly was Positive. Our principal obstacle at first was dealing with different schedules across different undertakings. Nonetheless, coordinating these into a solitary, effectively shareable schedule through Calendly improved protection while keeping up with openness. It solidified our timetables, saving us the need to allow broad admittance to clients, and improved on our work process.
The coordination with existing devices like Google Schedule was consistent. When associated, sharing across groups became easy, adding to a smoother change.
Defeating the underlying anxiety of permitting direct reserving through Calendly worked on our efficiency.
Pros
Calendly changed our booking disarray into consistent productivity. Its easy-to-understand arrangement, particularly during the free preliminary, quickly explained its convenience. Sharing booking joins across messages, site, and interchanges became easy, making gatherings a breeze for clients and partners.
Cons
While without a cutoff booking highlight for every particular client email or past appointments block, it doesn't offer arrangement following in light of set numbers per client email, making it marginally prohibitive. In any case, its easy to use interface, despite the fact that having a slight expectation to learn and adapt for those new to schedule administrations, stays simple to explore.
Alternatives Considered
Acuity SchedulingReasons for Choosing Calendly
One click meeting scheduling is very much effective which works great in CalendlySwitched From
Google CalendarReasons for Switching to Calendly
Calendly seemed more user friendly and coped with our staffs and were easy to learn- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Cannot imagine my work routine without Calendly!
One of the very few platforms that can be considered life-changing! Hope more and more professionals use Calendly to make scheduling meetings a cakewalk.
Pros
Minimizes the hassle of setting up a conversation and has saved me a lot of time & mental bandwidth!Simple UI/UX, been using the tool for 4+ years now.Customizable workflows are a great value add.
Cons
The pricing plans are not enticing enough to upgrade. Limited analytics offered (click-through rates, meeting frequency, day-to-day time spent, etc. can be shared with the user)
Alternatives Considered
EbstaReasons for Switching to Calendly
Superior quality + the free plan of Calendly is very powerful!- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Calendly is a MUST
It's been an amazing tool to use and extremely crucial for my organization. My experience has been nothing but fantastic and it is the main product that I talked with young entrepreneurs that want to get started.
Pros
I love how easy it is to use and set my Calendly. I've used the free plan for a little bit but it didn't take long until I made the change for the actual plan. Every single one of my services starts with Calendly. I use it daily to manage my schedule and book online clients. It has been a blessing thus far!
Cons
Sometimes, there are schedule bugs with my google calendar. For instance, it says that I am full or unavailable but I actually am so sometimes I can loose some time discussing with clients about my schedule when Calendly is suppose to take care of that!
Reasons for Switching to Calendly
Easier, not that expensive and without all the complicated functions.- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
I'm in control of my appointment with Calendly
It allows me to keep in control of my appointment and saved us a lot of time.
Pros
I like how Calendly integrates to icloud. Its simple interface and easy-to-create events features makes it a must-have app for all your appointments (also great for paid consultation/lessons as you can collect money from the app (paid version only)).
It is easy to create an event type (one-on-one or group), and there lots of options available : event duration date range, even time zone.
I like how easy it is to apply an appointment to dates / intervals / specific recurring days and how you can implement buffers (before and after events)
You can ask invitees questions before the appointment, which is nice to have, since it allows you to save time once your client is online.
I immensely appreciate how Calendly offers all types of notification options (email reminders, follow-up and text reminders.)
When creating an event, you can choose what type of location you want (in-person, phone call, google meet, zoom.) You don't have to get in touch with your invitee to tell them how you want to meet them.
You can add Calendly to your website (even the free version) through a small widget, which makes it easy for your clients to get in touch.
Cons
Most integrations are only available on paid plans, and the free version is very limited but the company also needs to make money, so that's very understandable.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Best Scheduling Tool
An important aspect of my job as a Business Analyst is discussing and participating in my organization's business. Calendly is a great tool for streamlining my daily schedule without having to make multiple phone calls to schedule tedious and time-consuming meetings with stakeholders. Calendly puts my appointments into semi-automatic pilot mode. This simplifies the scheduling process and frees up valuable time to focus on more important tasks.
Pros
I am able to connect Calendly to various software resulting in a diverse range of applications. Appointment booking with a simple email. I love the user friendly interface, it is easy to use.
Cons
Having used Calendly for the past year, there honestly isn't anything I don't like about it. Their enhancements are super consistent and it has definitely served its purpose.
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Calendy is highly customisable and most common booking system
Calendly is a powerful appointment booking that integrates natively into Google Calendar and other CRM platform like Hubspot.
Pros
We like the roundrobin feature with priority labeling per assigned staff. Native integration to Google calendar and google meet. Customisable notification reminder. Buffer setup and appointment groupings.
Cons
There's no limit booking feature per specific client email or block email that has previously been booked. There's no Appointment tracking to limit based on the number set per client email. Quite expensive to order seat per staff.
Alternatives Considered
Acuity SchedulingReasons for Switching to Calendly
Most commonly used and our clients and staff are familiar with it. We like the round robin feature and ability to manage group calendars.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Powerful scheduling functions for sales team demos
If you schedule live events with clients on a regular basis, Calendly provides a clean interface to easily show others your available time slots and allow them to schedule an event. This has proved invaluable for our sales team to do live demos with prospects and not get too many scheduled at once. It also has allowed us to not schedule demos back to back without buffer time in between. That's huge!
Pros
TheThe best thing about Calendly is the ability to set schedules for specific event types! You can set blackout dates, available times, control meeting lengths, automatically add buffer time, limit the number of events scheduled for a single day, and more. This is perfect for setting up live events or meetings on an ongoing basis, but giving yourself enough heads up and flexibility to be in control. You basically give prospective customer the freedom to choose a date and time--but ensure that it fits in your schedule, too. Use this to schedule live demos with clients, training events, or even webinars. It's a great tool, especially for small sales teams that need a controlled flow of sales calls/demos.
Cons
Calendly is restrictive in analytics; for instance, I can't easily see how many people clicked to schedule an event, but didn't follow through. It's also difficult from a user interface standpoint. I find myself looking for settings and menus that are hidden within the slick, clean interface. On the scheduling side, it's pretty easy for clients to schedule events, but you can't customize the date picker--and that's really unfortunate, because I'd like to use it in more places but can't customize the look and feel or functionality.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Useful, easy to use, modern
Great experience, I use it on a daily basis and it feels great, the cons are just small details, mostly trivial.
Pros
Great interface: Calendly feels modern and intuitive, it is extremely easy to find what you are looking for and accomplish the tasks you need.Feels modern: The whole experience in Calendly feels fresh and modern, while this might not be important to some people, when you use something on a daily basis it definitely feels good.Easy to manage: Managing multiple calendars and team members is easy, you have all the options at hand and you can make changes, creates new calendars, add team members in few clicks.Automations: The automation options are great, although they could be better. For a basic user
Cons
Would be great to have some extra Zaps to be used in Zapier, right now the existing options are limiting to a point where you need to integrate other tools to be able to accomplish certain workflows.After creating a calendar and defining the type, you can't really change it, instead you have to create a brand new calendar from scratch, quite annoying to figure this out after you have created and configured everything.
- Industry: Banking
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Calendly: Convenient, integrated, customizable
Overall, it's a benefit to my business. Easy, efficient scheduling, the link is on my website and in my email. I can manage my calendar and availability without blocking out my Outlook calendar, and I can avoid the "when are you available" conversation which is a drag. I will continue to use Calendly for the foreseeable future.
Pros
I have been able to fully customize my appointment scheduling, from the times that I'm available to take appointments, to the types of appointments and when, to how far out meetings can be scheduled, location, etc. Providing specific instructions to attendees depending on the type of meeting they select, asking questions to give me more information before the call, and so forth. Also, it is an efficiency booster because I can avoid the "when are you available" conversation completely and because of the email reminders, I have fewer instances of no-shows.
Cons
I do believe that it's a bit expensive for the service it provides. There are also a lot of features that I don't use, because I don't know how to or the value of them. Calendly could do a better job engaging and educating it's users to use the full functionality (and maybe make the price a better value for the service).
- Used Daily for 1+ year
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Review Source
Fast, easy client scheduling
Almost too numerous to list. I even use it to schedule meetings with producers about projects, not just my counseling clients. Custom links, buffering and limit to events per day. Its awesome!
Pros
Is it so easy for my occasional clients to set up video conference calls or one-on-one counseling calls, or group meetings with my company and our various producers spread between Tx and Ca.
One link, and it sends the appointment to my email AND Google calendar, and has a feature that allows the client to reschedule if needed. Another huge plus is the buffering. I can allow for meetings and calls that run extra long. This is very flexible and I can change it on a daily basis.
Set up is fast and easy, you can have multiple events that can be scheduled.
And that's the free account. If you upgrade, you can integrate with many apps and even book paid appointments through the system (Stripe only, tho).
Cloud based, so you don't have to download (yet another) android app. That's a big plus for me, as I do 95% of my work in a browser on a PC.
I have yet to need to contact their customer support, so I gave then 5 stars there, as I find it easy to use.
Cost to use is quite low, compared to other scheduling websites.
Cons
One big issue I have is, I use Opera as my main browser and it dislikes Google. So to use Calendy you need to use Chrome or Firefox to set things up and access all the features.
This is more of a Google issue, not Calendy.
In the paid appointment extra, they only take "Stripe" - if they ever add Square then it'll be well rounded out.
Payment for the level you want is on an annual basis, not month-to-month, so I consider that a negative.