User Reviews Overview

About Mailbird

Mailbird is an email marketing tool that helps businesses of all sizes manage multiple accounts and enhance workforce productivity. It is a Windows-based solution that enables users to sync and centralize emails and contacts from...

Learn more

Feature ratings

Value for Money
4.4
Features
4.3
Ease of Use
4.5
Customer Support
4.2

Browse Mailbird Reviews

383 of 383 reviews
Sort by:
Masturah
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 17/08/2021

All my email in one place

I tried this software after having a problem to synchronized my email with the Outlook and have use it since then.

Pros

Best thing managing email with MailBird is, it can combine all of my email boxes in this single place and i can monitor and track all my email in here. I can search and filter the email that i want to find by the email address, or from all of the address easily. MailBird really is the best email manager software.

Cons

Some of the email server is not working well with this software. I tried to adding my Yandex email account, but the software keep showing error and can not complete the process. All other email server work perfectly with this software, but not Yandex Mail.

Sarah
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
2

4
Reviewed on 24/02/2023

Unfortunately does not always send mail

In general when it works it is a good product, but it does not work consistently and is not reliable.

Pros

I like that all accounts are unified in one place. I can set up icons that help me identify an account at a single glance. The delayed sending feature is helpful and intuitive.

Cons

I have one account that consistently has problems sending mail with mailbird. There is no announcement that it does not send, instead it quietly slides that mail into drafts, and it is a nasty surprise to discover it did not go out. I have contacted customer service several times, they can find no error! On my last attempt they said my log file was too dangerous to open and I should try creating a new log file to send them, as the problem is not consistent it is hard to capture!!

Response from Mailbird

Hi Sarah, we're naturally sorry to learn of the problems you have been experiencing with Mailbird.

My colleague Shub (who you have been communicating with) still has your ticket 'On Hold' since February, as he is waiting to receive the server log from you which will help us diagnose the problem and offer up a solution.

We look forward to receiving it at your earliest convenience so that we can begin diagnosing the problem more accurately.

The Mailbird Team

Replied 13/04/2023
W Lawrence
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 14/10/2023

An ABSOLUTE Waste of Time and Money

I have wasted more time with this program than any other. Thunderbird is a much better interface. Tech support is useless. You will have to ask your question 3-4 times before they actually read it and answer you. They will send you a GPT response that has nothing to do with your question or the person answering cannot speak English or is not reading the question.

Pros

It looks good until you have to use it, then the pretty interface becomes very inefficient..

Cons

Limited move capability. You can move but only a few messages at a time. The lack of continuous synching with Google Calendars. If they deny this, I have the email from tech support that says they do not do it.

Alternatives Considered

Microsoft Outlook and Thunderbird

Reasons for Choosing Mailbird

Thunderbird does not have a STOP DOWNLOADING button. I thought Mailbird might. Wrong.

Reasons for Switching to Mailbird

I went back to Thunderbird and Outlook.

Top Mailbird Alternatives

Stephen
  • Industry: Music
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 10/08/2023

The only real option for managing multiple email, contact and calendar services from one tool

Intuitive... it just gets out of the way!

Pros

The ability to easily and ergonomically harmonise numerous contact, calendar and email sources across Google Workspace and Microsoft is unparalleled.

Cons

Maybe a unified mail folder structure feature would be helpful, but with full Google-style shortcut support you do not really notice this.

Victor
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 31/07/2021

It just works!

I have many different inboxes that I have to keep track of. Having to switch accounts to check everything at least a few times a day was very time-consuming. Since switching to MailBird I get all my accounts synced to a unified inbox and notified whenever I receive an email. That makes it much easier to stay on top of my work and keep track of everything with minimal effort which could easily save a lot of time.

Pros

The best thing about MailBird is that everything works. I have been using it for many years and it has been very reliable with no problems at all. Everything you should expect from your mail client is there with a few extra features as well but most importantly I have not encountered a single issue since I started using MailBird.

Cons

It might look a little bit basic and does not compare with all the fancy web-like interfaces that most newer software has. But don't let it fool you, there are a lot of great features that make MailBird a powerful tool, and most importantly what it does, it does well.

Stacy
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 15/09/2019

Inbox zero!

Mailbird gives me what other desktop email programs didn't, a chance to stay on top of my emails. It's fast and with the unified mailbox, emails don't get lost in the shuffle. When my team first switched, we were able to import all the email settings from the other mail program we were using. Setup was instant!

Pros

The best thing about this software is the unified inbox. I have twelve email addresses, and when using other similar desktop email software, I would have to click on each email address to view the inbox of each. With this, it combines all the new email together, which helps to keep on top of all my emails.

Cons

The desktop software is spot on, it is hard to find a fault. My only wish is that there was a mobile version of this software for my phone.

Alternatives Considered

eM Client

Reasons for Choosing Mailbird

Outlook has been around a long time, and it's not a bad email program, if you are only using it for one email address, but if you have multiple email addresses, like myself and my team, then it quickly became a hassle.

Reasons for Switching to Mailbird

Honestly, the unified inbox was a huge selling point, but the customization options also helped me decide. Mailbird also has several useful integrations available, which allows us to not only stay on top of our emails, but also our social media accounts and more!
Wiktor
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
5

3
Reviewed on 09/06/2023

Great Mail Manager, Not-Great Search Option.

It helped me with organizing my emial with other software, note takings, calendar, tas managing etc. On the other hand, due to the poor search/filter option it did not help me with client communication, because i had problems with finding whole conversation with specific client.

Pros

Speed, design, integration with third party software. I hold mail managment, organization, delivery status, character of notifications in a high regard. I would recommend this product for those who like elegant design and subtle notifications.

Cons

Search/filter feature is definately the worst part of MailBird. It works especially bad at large noversation, when you send one email to large group of nondisclosed recepients. MailBird groups it in one big conversation, and when the responder send response e-mail it is hard to find it later.

Alternatives Considered

Thunderbird

Reasons for Choosing Mailbird

ThunderBird had problems with itegrating different accounts

Switched From

Thunderbird

Reasons for Switching to Mailbird

Elegant design, good third-party integration, price, multiple accounts integration.

Response from Mailbird

Hi Wiktor,

Many thanks for your feedback - we're working on improving our search and filter functionalities. We realise that some customers would like more options, and we will do our best to deliver them in due course.

Thanks for using Mailbird, and for taking the time to share your thoughts with us.

Replied 26/06/2023
Jeremy
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/05/2020

Mailbird Is A Fantastic Software for Managing Multiple Email Accounts

I have more emails than any human being should have. Mailbird has helped me to tame this monster and saved me a TON OF TIME doing it. Thank you Mailbird!

Pros

I love the unified account that allows me to view an inbox for all of my email accounts. The emails are then color coded so I know who it's being sent to. My other favorite feature is being able to click an email and have all emails from the same sender provided immediately in list format. This allows me to quickly empty my emails and overcome inbox overwhelm =)

Cons

There are no cons on this software that I have found personally. If I could request one feature, it would be to match the categorization of emails like you see in Gmail. At least provide the option to have your categories match how Gmail sorts them and/or provide a filtering option to either view or not view those emails in those categories such as newsletters, financial, etc.

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/09/2022

Amazing Software for Email Sending

It's very good experience.

Pros

I found this software very interesting and helpful for email marketing and management. I send my daily office mails by mailbird to my all clients.

Cons

There's none of the existing features which i dislike.

Alternatives Considered

eM Client

Reasons for Choosing Mailbird

Because I'm looking for new features. And this software has lack of new and extra ordinary features.

Switched From

eM Client

Reasons for Switching to Mailbird

Because it has more features. It works properly for my daily routine work.
Wendy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 14/07/2018

I love that I can pull in multiple email accounts into 1 unified view to easily manage all my...

This software saves me many hours per week performing email management tasks. By pulling all my email into a single unified interface, I can process emails as soon as they come in and not get bogged down by email clutter.

Pros

The ability to pull in ANY email account that I have, from Yahoo, Outlook.com, Gmail, to any IMAP or POP email account. I have multiple email accounts and having them all in one interface is great. I can segregate them by clicking on each different email account icon, or I can view them all together in a single view, which I love. In addition, I can color code the messages from each account so even in unified view, I can still quickly and easily tell which email account they were sent to. I also like that you can pull in popular apps right into the interface like Facebook, WhatsApp, Dropbox, Google calendar, Feedly and a ton others so you don't have to leave this app to get a quick glimpse of what's going on in those other apps. Also it's free so that's a big plus.

Cons

There's a lot of options and integrations which can seem a bit overwhelming to first-time users. And it can be tricky setting up non-standard (Yahoo/Gmail etc.) email accounts. But once you get it all set up and start using it, it's amazing!

Gjergji
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 27/05/2019

Fast, attractive email client

Pros

It is fast, it loads fast. Very attractive interface. Very easy to use, all in one Inbox. I love the integration with Whatsapp, Wunderlist, gCalendar, gKeep and many more.

Cons

I miss some right-click menu options and tabs. I have accounts with lots of folder and I have to scroll to check them. If I could use tabs, they will show if any emails is in folder. I would like for external links such as in Twitter, Whatsapp to be opened in my default browser rather than in the built-in. You can play Twitter video inside Mailbird.

Alternatives Considered

eM Client

Reasons for Switching to Mailbird

I wanted to have a full trial, but not ready to pay for the price, but luckily there was an huge discount. I got Mailbird for 4 USD.
Danny
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/07/2017

Mailbird is by far the best email client I have ever used and it helped me get to Inbox Zero

Mailbird helped me reach and maintain Inbox Zero for 1.5 years and counting. I am now far more organized in my life by being able to handle my email as it comes in daily instead of letting it fall behind.

Pros

Mailbird is single-handedly the best software that I have implemented in the last few years. I tried every desktop email client I could find and was extremely impressed with Mailbird right from the start. My goal in transitioning from Gmail in a browser to a desktop client was to be able to answer all of my emails while traveling and being disconnected from the internet. Now Gmail has an offline mode, but Mailbird still beats using Gmail in the browser because of all of its other features. I love having a shortcut [ctrl-alt-space] to start an email from anywhere on my computer. Their shortcut keys allow for very fast email composing, reading, and managing. There are many software integrations so you can sync to all of your email accounts, calendars, chats, project management software, etc. My New Year's Resolution in 2016 was to get to Inbox Zero and stay there. Mailbird helped me do this by organizing all of my email, making it easy to sort, and quickly reply. I am still at Inbox Zero 1.5 years later. It does a great job organizing your contacts, handling attachments, and managing your folders. It even has a way to search only your attachments to find that document from months ago that you can't remember who sent.

Cons

I really don't have any cons in using Mailbird other than they don't have a mobile app. This isn't a huge problem as there are other apps for mobile, but it would be very helpful to have the same look and feel on a phone.

Verified Reviewer
  • Industry: Media Production
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 07/06/2019

Love the Software - but they do collect your addresses.

I really do like the software better than any other email client I have used, so I am sticking with them for now. I hope they are true to their word on only collecting email addresses that you use Mailbird to check.

I don't believe they share addresses with any outside company and have only received one sales email from them.

Pros

Easy to use and integrates well with Gmail, Office 365, and just about any email account you would use. Very simple but powerful interface. Love that it has a 'Unified Account' where you can see emails from the accounts you choose, but still leave your 'spam' email account out (you get to choose which accounts show up there).

Search seems to work really well, even better than Outlook with both gmail and Office 365 accounts.

Cons

They DO collect email addresses that you use Mailbird to check. I was surprised to get an email solicitation to purchase the business version to an account that I had set up but never shared with Mailbird (I used a different account to purchase.) I would have rated them 5 stars across the board if it were not for this. I read online where someone from Mailbird was comparing this to google saying that google collects all sorts of data. The difference is that google is close to being a trillion dollar company with a lot to lose. Everyone knows they collect data and either accept it or use something else. I had never heard of Mailbird until several weeks ago, and their website makes it sound like they do not collect this information when they actually do.

"Mailbird also no longer sends name and email address to the License Management System. "
(this appears to be a new 'update', but I confirmed that it has been on the website for the last several months at least.)

All of their 'add-ons' are really just opening web apps in a side bar. They don't appear to have any real integration with the program.

There are two places to 'opt out' of data sharing. When you first set up the program it asks you, then you have to also go into settings -> advanced and un-check 'Share performance and usage data'.

brad
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
1

4
Reviewed on 20/11/2019

Support VERY BAD

I ended up fixed my problems myself..nothing to do with anti virus/firewalls as I was told multiple times! The first request for help was over a month ago and an endless back and forth of generic emails blaming my firewalls (WHICH WAS NOT THE PROBLEM) ended in me finding a new email provider in the short term to be bale to function while I waited and waited and WAITED for a generic response with a wrong answer.

I have to say I am VERY DISAPPOINTED with the lack of support (Long waits for a reply to just say "we haven't forgotten about you" and then days later only receive a generic email that just keeps telling me its my ant virus/firewall??!! Its just not good enough and a bit ridiculous really as email is very important and when its not working you have a FAST response (live chat even) and more one to one personal attention.
I sent "Logs twice as they had asked me to do and they came back with no answers (turned out my password was incorrect but this was never even something they considering asking me to check..it was all about my antiviurs or fiirewalls which was had been turned off already but thats what they kept saying it was!)
I have a full membership but will not be recommending it to anyone as the support is so bad and generic and unhelpful.

Regards, Brad

Pros

It works ok sometimes what else do I need to say, this is not a good review

Cons

When it DOESNT WORK your on your own as Support is just generic emails that take days to reply and just give you generic answers that dont even work..shameful

Ninos
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 03/12/2021

After trying different email clients, MailBird is our choice

Overall i'm happy with MailBird..
It's easy to manage multiple email accounts (Google, Hotmail, and SMTP..)
It has all the right features, and it's clean UI..
Coming from Outlook.. it's a fresh experience.

Pros

I like that it's light-weight, compared to Outlook which I've been using for years.

Mailbird makes connecting accounts easy, has integrations with different apps, (whatsapp, messenger, Slack..) and recently native Grammarly integration.

When conducting a search, the search view remains saved as a "folder tab" to easily access it . Unlike Outlook, once you navigate away, the search result disappears.

Deleting an open conversation will delete the email from the inbox.. Outlook doesn't do that.
I find this useful when quickly going through several emails.

Cons

* I wish they would develop a mobile app version of MailBird!
* Not able to customise the display font-size.. (not Email typography)

Stan
  • Industry: Program Development
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
2
Ease of Use
3
Customer Support
1

2
Reviewed on 25/09/2020

Great..., when it works.

The benefits are running mltiple accounts on one platform. THe inability to get the level of attention to resolve such a critical issue is not acceptable. I am shopping for a replacement and would NOT RECOMMEND them if you rely on your email as much as I do.

Pros

The ability to manage multiple accounts in a single Inbox.

Cons

Their support is horrible. Beginning the third week of plsatitudes and apologies, but NO FIX to a basic, fundamental requirement to sync my calendar. THis is all I get: "I have thoroughly investigated the log.log files that you have provided and it seems for some reason Mailbird cannot establish synchronisation with your calendar and we have SQL errors registered there.

I have forwarded your support request to our development team who will investigate this further and work on a fix. I understand how frustrating this is not to be able to use your calendar within Mailbird, and I would like to apologise for all the trouble and inconvenience caused. We are working on fixing this as soon as possible, hopefully, this will not take long."

George
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 28/05/2019

Clean Design, no fuss mail client

Mailbird helps me as a small business owner easily oversee my suite of emails.
Also, I've easily set up the free version for all my team mates which only need one email account.
We don't need special email features and yet I'm personally using 30-50% of the features Mailbird provides, the good thing is that they don't come in my way.

Pros

Very straight forward use, no extraneous features showed in your face all the time
Very cheap for what it offers
Customizable layouts for landscape or portrait monitor setup
Dark mode UI

Cons

When opening links from add-ons apps (such as WhatsApp or Slack) it insists on opening them with their own implementation of a browser which is not practically usable.
There are very occasional bugs but they all get ironed out very fast
Setting up yahoo mail is a multiple step process, but I suppose that's the case with most email clients
No functional proprietary spam filter

Oleg
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 27/05/2019

Great Outlook alternative

When we started our way to go away from Microsoft, the first step was to find alternatives to MS Office, it was easy to find replacement for Word and Excel, but for Outlook it was really hard to find an alternative. Mailbird became almost a perfect replacement, and even beaten Outlook in Gmail integration and Unified inbox.
Waiting a Linux version to continue our moving to Microsoft-free office.

Pros

- Unified inbox
- Support for Gmail/GApps labels
- Quick seach even in really big mailboxes (search in six mailboxes with total size 50+GB takes not more then 5 seconds)
- Affordable price

Cons

- No Linux version (one of apps, that still holds me on Windows)
- Search sometimes inaccurate, no complex search syntax
- Unable to create multiple signatures on the same mailbox (e.g. for me it's useful to have Russian and English signature on my bussiness mailbox at the same time)

Stewart
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
1

2
Reviewed on 20/08/2020

If it all worked it would be fantastic

A waste of many man hours, I am exhausted trying to debug, write mail bird tickets , running outlook so I have access to contacts and trying to keep up with my daily workflow. I will certainly be moving on to another vendor when I have the spare time.

Pros

All the features are exactly what I wanted as a busy support business. We have Facebook and Whats app integration and a unified inbox so all inbound mails can be monitored in realtime

Cons

The bugs with office 365 really killed it for us. We work on a fast but expensive Vsat and having been asked 3 times to reload a 20Gig plus mail file is annoying. The system upgraded to Auth2.0 and now I get my emails in bursts every few hours as there are authentication issues. Since then my hundreds of contacts are not there, every day there is an increment about 5 or 10 contacts from the server and I am now up to 80 contacts.
As I use contacts for everything this is very disappointing as I have to leave Outlook open !
I was less than complimentary about this on my support ticket and I have only got automated replies for the last 2 weeks. NOT impressed with the support or the office 365 reliability. The rest is very good. Unfortunately we are a 365 business so its a non starter for us and getting cut of from support for being uncomplimentary when we are a paying customer is unprofessional to say the least.
Be warned, Mailbird needs hugs.

Anthony
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/06/2022

Is it the best e-mail client ever? It comes pretty close.

Pros

The software is very lightweight on system resources, is quick and easy to setup and offer a simple interface that is clean and easy to navigate. Supporting multiple e-mail accounts and types of account out of the box is excellent and it really allows you to have a single pane view of all your mailboxes in one place.

Cons

I least liked the fact that the Microsoft Exchange connection is only available in the Business/Pro edition, whilst it used to be that mailboxes running on Exchange were normally only ever a business option there are more and more hosting companies offering Office 365/Exchange mailboxes as part of their email solution.

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 28/05/2019

Mail client with the right functions

Love it and going to use it continuously

Pros

Before mailbird i have tired almost all the mail clients which available online of cause for free to try and free ones but i ended up using and buying mailbird coz they have understood what the user needs form an email client. You can add almost all your IMAP emails but not restricted to other protocols as well. Other thing is not loaded with too much functionality but the right and most needed ones. You can use collaboration tools inside the mailbird which is good feature.

Cons

Nothing at the moment.. had a minor issue with win10 regarding to resolution...but not a big deal.. i thinks its not mailbirds problem

Bryan
  • Industry: Research
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 27/05/2019

Helpful for managing Work and Personal

Very positive experience, especially as I need to juggle work and personal.

Find it a nice desktop alternative and has handy tools.

Money well spent!

Pros

Very handy customisation features. Intuitive interface, simple and tidy layout for a smaller laptop.

Lovely integration with select key applications (WhatsApp, Google Calendar) keep me on task and away from my phone during work.

Cons

The calendar integration could be better. It would be nice to have additional integration beyond a web portal.

A mobile app would be nice - other apps are especially dominant there.

Downloads from email attachments could be a bit better too. Like choosing folder etc.

Philip
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/05/2019

THE BEST EMAIL CLIENT THERE IS, WITHOUT DOUBT

10/10 Seriously. Stop vacillating and get Mailbird.

Pros

I've used pretty much all of them over the last thirty years. Mailbird is far and away the best. Pure and simple. Easy to set up. Supremely functional. Clean and delightful. You will love it. I have many email addresses and many personalities - easy for Mailbird. You won't be disappointed, even if you have Gmail already!

Cons

I can't think of any cons about Mailbird. I have never said, 'Oooh, I wish Mailbird had this." This is a superb product. Superb, I tell you.

Eric
  • Industry: Mechanical or Industrial Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/01/2019

I love this email client!

Mailbird help me organize my various email accounts and gives me the ability to have them all in my place. This really provides easy access to my mails, help me quickly access and send emails and ensures I don't miss any emails.

Pros

The first then I'll mention is that Mailbird us pretty easy to use.
Another thing is the various add-ons that can be enabled. They make the user experience even more satisfying.
I also like that there's a dark mode. It makes it easy to use it at night.
The snooze option is another feature I love and use quite often.

Cons

I've never had any issues with this software. Works perfectly for me.

Verified Reviewer
  • Industry: Environmental Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
1
Customer Support
1

1
Reviewed on 18/08/2018

Despite great reviews, a terrible product

Unpleasant, time-wasting.

Pros

Search function -- goes back through tens of thousands of emails quickly.

Cons

Numerous glitches/problems. Let me count the ways. Very hard to find the folders associated with each email account. Not intuitive. After writing an email and hitting send, nothing is sent much of the time. A deal breaker. Can take over a minute to sync recent emails (I have a fast computer and a high speed internet service). Search function does not clear so when you reopen Mailbird you still have the same emails from the your old search showing. You have to manually clear it. Display of emails makes it hard to access other emails in string it has aggregated. Mailbird just started organizing emails by sender although I hadn't requested it. I now have to go back into the settings and correct. Miserable, horrible email client despite great reviews. Help staff is friendly, responsive and useless.

383 reviews