Pingboard Reviews

Pros

Pingboard is easy for end-users and admins alike, integrates with GSuite and auto-syncs, and allows everyone in our org to connect our schedules and statuses. Pingboard support is genuine, quick to reply, and very helpful.

Cons

Inviting new employees is sometimes accidentally forgotten when a new admin uses the software. Adding a new employee vs generating the invite can be easily mistaken. Timezone issues have confused one or two of our users but Pingboard support quickly resolved this for us.

Pros

The Pingboard software is very easy to use. We utilize for company communication, so that people are aware when teammate our on vacation, out sick, or on a business trip. The integrations are very helpful as well. Our Out-of-Office calendar links directly to Google Calendar and Slack, which makes communication seamless. Their customer service is exceptional as well, as they always return my requests by the next business day, and are very flexible.

Cons

Overall, the features are somewhat limited. The Out-of-Office reporting gives you a breakdown the PTO/Sick Days taken, but it would be nice to export into an .xls or .csv file that depicted the actual dates, and not just the number of days taken. We also run into issues with offices in different time zones. The Slack integration does not seem to be sophisticated enough to differentiate the different zones, so there is often confusion as to when people are actually out of office.

Pros

Easy to read org chart
Tracks OOO, WFH, PTO

Cons

The check in system shows the whole company directory, with photo. Huge security issue here
It would be nice if there was some sort of approval process when people submit PTO,WFH etc

Pros

Really loved the integration with Slack and GCal. Before the pandemic, Pingboard was our go-to place to report OOO and vacation statuses. I loved how it would post to Slack and we could easily see which team members were not in office for the day. Another great thing about Pingboard is the user profiles. In 2020, we experience a high growth phase and new employees were joining almost every week, so having an org chart in Pingboard made it extremely easily to look up a team or even specific employee so you knew who to contact for certain projects.

Cons

No complaints! It was a great tool that serves us well for 3 or more years!

Pros

I like that contractors can indicate their current or future status as working remote, on vacation, sick, etc. I can quickly run a report on the status of all contractors on my team or run a report of those out of office.

Cons

There is no ability to mark a team as a Favorite, so it floats to the top of the team directory. There are several teams I manage in Pingboard and I would like to be able to mark some as Favorites, or have a Favorites option in the Directory.

Pros

My favorite thing is the clarity of the org chart presentation. It's easy to expand an collapse departments, and it makes it easy to see who is reporting to who, and in which department they are.

The Out of office section is also neat, as it connects to google calendar so you always know if your colleagues are on site or not.

The game on the app is great, it presents faces of your colleagues to you and you have to pick the name of the colleague as fast as possible. It's a great feature for companies that have more than one office.

Cons

Very honestly, there is not much not to like. If I really had to pick on something, I would say that I would like if they ported the game they have on the app to the desktop. I think that's the only thing the desktop version is lacking.

Pros

I like that you can update your status and your team can see where you are. I like that you can see everyone's info like their title, where they are located. Makes it easy for Recruiting to use this app.

Cons

I wish you could find our own status easily to either update or cancel, you have to go search for it.

Pros

Pingboard is really helpful for me, as an account specialist i need to send emails constantly to my coworkers when i need their help with a client, usually on my system i show the name of the person that can help me but not the contact information, thats when Pingboard comes handy and i can access to numbers and email address from the person i need to talk with.

Cons

I wish it had a way to chat directly with the people on it.

Pros

The software is very user friendly and intuitive. It is great for finding out who is out of the office and the reasons (vacation, travel). As a project manager is very helpful when managing resources from cross-functional teams, as the functional managers do not always communicate approved vacation. This tools allows for complete visibility.

Cons

The only thing I found difficult in the beginning is reporting one's status. If you need to report out of office, one needs to go to the out of office section and then it will allow you to provide new status.

Pros

I like the ability to create a use an org chart. It's helpful for keeping track of who's working and what their role is.

Cons

Honestly, the org chart can be a little clunky. Deleting an employee there doesn't delete them from the system, and editing the chart takes a lot of getting used to.

Pros

I love that it's such an intuitive product. As new hire start, you assign their manager and they get added to the system. I also LOVE the reporting tool. We use it often when we need an accurate headcount of active employees and their emails. It's so quick, and so easy to use.

The UX/UI is also beautiful. Pingboard is the standard that we hold all org charts to.

I also LOVE the weekly emails. Our employees really reference them, especially for new hires, knowing birthdays and anniversaries.

The Out of Office integration is so great. It feeds over automatically to our Google Calendars.

Cons

I wish that you had a help line that we can call. We have to submit a inquiry whenever we have questions. Response time is still great. We typically get a response within 24 hours, but would love for a line to call directly.

There aren't different levels of admin privileges. For example: if our IT team were admins. they can log in and see all the information, so we have to limit them, and only keep the admin rights with our HR team.

Also the "Remote" feature of the OOO calendars was really confusing for our recruiting team, as they're heavily reliant on our G-Cal, and the remote feature does not show up when the person's calendar is set to private. This has caused our team to schedule several interviews for directors and employees who are working from home.

Pros

The software is very easy to use and allows both managers and employees to know each other's whereabouts. The mobile app. is very convenient and the integration with Google Calendar allows you to set a status in Pingboard and have it appear automatically in your Google Calendar. The "face game" is an especially nice way to get to know co-workers when your company goes from a small to medium-sized company. Also, Google Authentication makes it very easy to login both at a computer and on-the-go.

Cons

It is slightly inconvenient that if you first put an event in Google Calendar, it does not sync with Pingboard (although the it DOES work the other way).

Pros

Pingboard is excellent software for finding people in the organization and seeing how your company's organizational structure works. It makes it very visible how each company's team is organized and the hierarchies, in addition, it is possible to have control of personal information such as contacts, gift clothing sizes, and other things, in an easy way.

Cons

I believe that Pingboard could be more complete in terms of developing information. Currently, we cannot change the layout of the platform and add more information from our collaborators, which creates difficulties, since many people use the pingboard to identify support teams, however, they are unable to extract what this support team does, or what that person is shown on the ORG CHART acts.

Pros

Pingboard is so simple to use for both admins and end-users. They make regular improvements to help integrate with other apps, to the org char user interface, and to the overall feel of the product. It feels like their engineering team is really on top of things, we've had very few issues with the software.

Cons

As much as we love the product it is priced a little high. I would love to see more integrations with HRIS systems and other tools for the price asked for. At the end of the day it's the perfect team directory! Their API is awesome and easy to use which has helped me get around the lack of integrations with a few other products we use.

Pros

Single source for clear photos and information about your coworkers. I like being able to check my teammate's start dates, birthdays, job titles, or upcoming vacations from time to time. The Slack integration is helpful to know what's happening across your entire organization for the day.

Cons

- Some individuals didn't have photos of themselves
- I often want to sort people by start date so I can see the newest hires.
- It's another piece of software to keep track of. For example, when I submit PTO, I have to submit it in payment software, put it on my calendar, and then add it to Pingboard.

Pros

It makes finding info about unknown or new coworkers super easy. I can share what I know about the company, information about myself and when I'm going to be out of the office.

Cons

The software is only as helpful as the information that's put into it. Coworkers that I was on the same teams with were appearing on a different team in the system because they had a different name they had entered.

Pros

The Google Calendar integration combined with Teams allows me to easily see who is in our out of the office on my team at a glance. It's also nice that I can look up co-workers who are not on my team, but I may be looking for.

Cons

Editing Out of Office time is not incredibly intuitive. It takes far too many clicks to try to find a previously scheduled event and edit it. There should be an easier way to access your own events, rather than having to go through the Out of Office section of the app. The mobile app also does not allow for as much flexibility for managing your time off as the website does, which has been a bit frustrating when I'm trying to update Out of Office time on the go.

Pros

It's easy at a glance to find out where people are/if they're out of the office and understand our organization's structure quickly when we might have a flurry of new hires or other major changes to the company.

Cons

Not a huge con, but I'd like to see more/expanded integrations with the other software we use as an organization. For example, I find that I have to set my status on Slack as well as Pingboard, and update my name in Jira if I'm going out of office. And while the Google Calendar integration is helpful, I'd like to see full day blocks in my calendar, instead of the "All Day" calendar entry up at the top if I'm going to be on vacation for a number of days. Expanding the existing integrations would take this software to the next level. I'd love to be able to have this be the one and only place I need to update if I'm going to be out of the office or remote.

Pros

As our company continues to grow, Pingboard has allowed me to keep updated on "who's who". I like how quick and easy it is to see who manages who, and what departments certain people are on.

I also like the weekly email I get each, telling me who's on vacation, traveling for work, and who has an anniversary. Great conversation starters in the kitchen if I see them on a Monday.

Cons

I have not found a way to stay signed-in when I go to Pingboard. It always asks me to "sign-in with Google". For how much I use it, I wish I could easily navigate to the homepage without this step. I also wish there was an easier way to update the company on my status (vacation, business travel, etc). I often forget to update Pingboard when I go on vacation.

Pros

Color coding is helpful
Search/ autofill is accurate
Love that it's expandable or can hide what you don't need

Cons

When you have a lot of departments the tree gets so wide and doesn't fit on the page. Should have a different orientation option so it could flow sideways

Pros

What I like about the software is that it organizes hierarchically and adequately all the workers of the company. It also provides all the necessary information about the person to be able to contact him or her.

Cons

I think it's missing the option to show people by departments, for example IT Department, Human Resources department, etc.

Pros

I like how user friendly the interface is. It has this facebook vibe where you can find any coworker's contact info, picture and birthday. Also being able to see an employee, and the people above and below him is pretty useful.

Cons

Not really big complain, am not sure if it is my computer but I would like some sort of "remember login account" type of thing where you don't have to enter your email and password to get in but instead it auto-opens it.

Pros

I love how easy it is to look someone up in my company and be able to get there info right away! I work in the marketing department at my company and when I need to get ahold of someone, I quickly type in their name and all there contact info is right there! I use this tool at least 10 times a day, thank you for making my job easier Org Chart!

Cons

I have nothing negative to say about this software.

Pros

I use Pingboard on almost a daily basis to understand team structures and where new hires sit. I like the new feature where you can break out individual departments and download the org chart to easily add to a presentation. Our company doesn't use the Teams tab, but this would be valuable. I like seeing the structure broken down by Location.

Cons

It's not always easy to zoom in/out. When trying to do so, a click brings up someone's picture when that's not what I'm trying to actually do. I wish you could break down into mini orgs more easily.