Carsforsale.com Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Carsforsale.com

Carsforsale.com is a cloud-based marketing solution, which helps automotive businesses manage multiple lead channels and track conversions. Its key features include document management, photo overlays, appointment scheduling and...

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Feature ratings

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.6

Browse Carsforsale.com Reviews

2,297 of 2,297 reviews
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Samantha
Samantha
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2024

Longtime User

I have always been happy with Carsforsale. I receive a lot of pitches from competitors. It is hard for them to bash CFS because the pricepoint is amazing, and the functionality is all there.

Pros

It is the best bang for your buck when it comes to website, CRM and lead generation. I am not certain where else you can pay $100 a month and receive all of the services and benefits we receive.

Cons

The only thing that I am not 100% stoked about is the inability to make changes without contacting support. I wish that our website could be updated and changed often without opening up a service ticket with customer support. Truthfully, though, that appears to be the only negative I've encountered.

Brooks
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2024

Great Option

The transition was pretty easy with a pretty reasonable amount of functions and tracking.

Pros

I was with DCS for a long time and by the time it was all said and done with all their add on's I was paying 5x's what I pay with CFS. In addition to the money it is a great basic option for a website with easy integrations and a reasonable amount of backend options.

Cons

I would love to be able to have a more "custom" home page on the website.

Brett
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
5
Customer Support
5

2
Reviewed on 02/12/2024

Not a big lead generator

Never got quality leads. We have signed up 3 times and got 2 leads total

Pros

Price is great! They are probably the cheapest around

Cons

I think you get what you are paying for! It’s cheap

Top Carsforsale.com Alternatives

Haroon
  • Industry: Automotive
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2024

Carsforsale.com

My overall experience is very excellent with carsforsale.com

Pros

This is very helpful for us they provide many car for sale in a single platform

Cons

I like these website qualities or replies within few minutes

Norman
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2024

Great company to do business with

cars for sale the best value in the Auto industry highly recommend

Pros

special thanks to [sensitive content hidden]. I’ve been with Cars for sale for nearly 14 years.

Cons

Can’t complain about anything Cars for sale is great

Jenny
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 01/08/2024

It's mediocre.

Not the best one out there. I may look at other options.

Pros

It hosts my website. Other than that, I don't think it's that great.

Cons

I don't like the pre-selected ad words. I would like to make my own and have it stick so I don't have to re-type it every time.

I don't like the photo overlay options and I would like to delete the ones I do
not use, and save the ones I do.

I don't think I am getting enough hits from this. I get more from cargurus and I don't even use them.

Alternatives Considered

Frazer

Reasons for Switching to Carsforsale.com

the website and the promised leads and placement on other websites, which I don't think I am getting.

Response from Carsforsale.com

Hi Jenny, our team would love to speak with you about optimizing your account. Please give us a call at (866) 388-9778 and we can discuss this further.

Replied 05/08/2024
Ryan
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 03/06/2024

DO NOT USE THEM

loved it until it cost me a lot of customers and then was talked bad to by their service center help [sensitive content hidden]. Now hate it and all the glitches are not barrable. I was fighting through it when people were nice and honest even though I had to call in everyday with new issues they were nice and saying its being worked on. Until [sensitive content hidden]. Only know her name for calling back asking another rep who i just talked to because she wouldn't give it. Then second rep blew me off said nothing can be done. FIRE [sensitive content hidden]!!!!

Pros

The way ir used to be and how it was pitched was amazing

Cons

The new setup is horrible and glitches everything making work impossible. Customer service is so bad I'm writing these reviews. If you call and need help or ask for a manager [sensitive content hidden] will hang up on you and never help u just continues to be rude.

Response from Carsforsale.com

Ryan,
Thank you for bringing this to our attention. Our team has attempted to reach you several times. Please us a call at (866) 388-9778 and we will have a team lead standing by to answer any questions.

Replied 13/06/2024
Brandon
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

2
Reviewed on 25/07/2024

Not A Good Site For SEO Or Integrations Or Anything

My experience with carsforsale.com has been a complete waste of time, from a marketing & SEO point of view.

Pros

Easy inventory management as this is really their only focus

Cons

You can't do any marketing with the site. Here's a list of things you can't do.

1. No on-page SEO. You can't change meta descriptions, title tags, alt tags, link tags, heading tags, image sizes, URLs, or create any internal or external linking. If you are looking to get this site to rank, good luck.

2. Inability to do 301 redirects. They seriously do not have the ability to establish these. So all those pages you built backlinks to on your previous site, there is no way to recapture those backlinks on the new site, short of going back to all of those backlinks & updating the URL those sites.

3. Customer service is rude. I mean, seriously rude. They don't give a XXXX and will treat you that way as well. Pretty surprising since South Dakota is supposed to have the nicest people in America.

4. Can't add schemas. Again, they don't care if your site ranks

5. Can't create landing pages. Want to create a special landing page for your PPC campaign? You won't do that here.

6. No Blogs. You can't create your own blog section nor are they equipped with a blog section. Their literal suggestion is to input your blogs into their customer review section which is nothing more than a running list on a page.

7. Backend interface is dated. Want to add your GA4 tag to the site? You can't do that on the backend as they are only equipped for UA. This is just one example.

If these 7 reasons didn't convey my point, I don't know what will. The whole thing is garbage.

LACRETIA
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/08/2024

GREAT WEBSITE FOR DEALERS OF ALL SORTS!

WE WENT OVER TO CARSFORSALE.COM DURING COVID. THEY HAD AN UNBELIEVEABLE DEAL THAT WON US OVER BECAUSE WE HAD TO RESTRUCTURE AND CUT COSTS. THE VALUE THAT THEY PROVIDED MADE US LEAVE THE OTHER PROVIDER THAT WE USED AND GO TO THEM. WE HAVE BEEN WITH THEM EVER SINCE AND WE APPRECIATE EVERYTHING THEY HAVE DONE FOR US HERE AT MATRIXX AUTO GROUP!

Pros

EASY TO USE, GREAT FOR BUSINESS, ATTRACTS CLIENTS. I ALSO LIKE THE ACCESS THAT WE HAVE TO THEIR TEAM AND THE ABILITY TO MAKE CHANGES TO OUR WEBSITE.

Cons

WE NEED MORE INTEGRATIONS. THE OVE AND OTHER FEATURES NEED TO WORK.

KEVIN
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2024

Carsforsale A+

Pros

Pricing, Quality, and Great Response from our Products

Cons

I really cant say anything bad about Carsforsale.com Except maybe they could advertise more so the general public knows of them.

Karissa
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 26/03/2024

easy to use

It is okay, easy to use. There could be some improvements. We are looking for a website to list our cars for sale and also our service repair shop appointments.

Pros

We like having an easy to use and maintain website.

Cons

We feel that we lose a lot of potential customers because of the 3rd party connection to the beginning of the call. Customers hang up because they feel it is spammy. We con't care for the recorded calls. And the posts to our facebook page could be a little more personalized. And when you search on google or search platforms, carsforsale does not usually pop up unless you physically type in "carsforsale". Also , we have a repair shop that we would like to integrate online appointments that is easy to figure out for our customers. So far we don't have that option or know how to integrate it.

Cole
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/12/2023

Recommendation for sure.

Very happy, see my only three gripes above, not critical issues, helpful customer service, easy to use, best price, slick looking site, better than the competition.

Pros

Best value for the money, better looking product than most, easy to use, customers have positive results using the site.

Cons

1) having to take extra steps to add a "banner" to a listing photo. 2) inability to not disable the "loan calculator", since we are a cash lot and do not offer financing, it has caused some confusion with customers, 3) lack of ability to delete/close text and phone call leads.

Brian
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2024

Cars for sale.com

Very satisfied
Customer Service is awesome

Pros

Easy to use and navigate.
Like the way they send out the inventory to the partner sites

Cons

No negative experiences
Customer service is top notch
Nothing bad to say

Alternatives Considered

DealerCenter

Reasons for Switching to Carsforsale.com

Value and pricing is much more competitive
Tom
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2024

Awesome way to sell cars

Excellent tools for customers looking to buy! Awesome easy to use menu, anybody can enter the data it’s smooth!

Pros

Easy to use, pictures load fast, inventory easy to see and edit! Great customer support!

Cons

Customers expect instant response the emails to us were delayed.

Leonardo
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/07/2024

Cars for sale brings us the most leads

Overall, Carsforsale is a great way to drive leads to sales and makes it easy to do so.

Pros

Carsforsale brings us close to 30 leads a month on average. That is a lot compared to its competitors who usually bring in about half. Their text and email leads make it easy for customer and seller to communicate.

Cons

Some leads do not reply after the initial inquiry. To be expected as the same goes for its competitors.

Emma
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/08/2024

Definitely would recommend!

Thus far I have no complaints as its easy to use and has countless helpful features available and is very affordable

Pros

its easy to use and has an even easier mobile app

Cons

The delay in inventory upload so that inventory is current and not showing unavailable vehicles.

Jeff
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2024

Website Management

Pros

Great customer service, I never have to wait on hold, the representatives are easy to converse with, and they solve my issues quickly and effectively

Cons

Compatibility/integration with other platforms

James
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

3
Reviewed on 07/08/2024

Mint motors llc

Everything has been fine however the view count was much higher dueing the trail period

Pros

The linking to our webpage was easy and seamless

Cons

The low views of our cars after the trail offer

E
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/08/2024

DriveMax Richmond Virginia

been with them over 7 years, great customer service and reasonable cost

Pros

easy to access and maintain inventory, the affordable cost, great customer service.

Cons

great marketing platform, very easy to maintain inventory

Patrick
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2024

Cars For Sale Review

Pros

Very low cost compared to others. This is my 2nd store using CFS.

Cons

No cons. Been extremely happy. Would definitely recommend.

Sheen
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 02/07/2024

General Manager

My overall experience has been good and zero complaints

Pros

CarsforSale has a big variety of vehicles to choose from

Cons

i really do not have any complaints about carforsale

mario
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/07/2024

Locating a vehicle

Pros

The ease on how you can locate a specific car and be able to contact the seller

Cons

I have no issues or concerns with Carsforsale at this time

Robert
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/06/2024

Easier to use

Pros

Very simple to do everything inside the program.

Cons

The way leads are sent and responded to.

Yulitza
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2024

Inexpensive/Useful Product!

Pros

It's inexpensive and offers multiple products at low cost

Cons

Website is not as neat as I'd like it to be, but it is free and comes in handy!

Max
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
2
Ease of Use
5
Customer Support
5

4
Reviewed on 31/07/2024

Tidwell Motor owner

Pros

Easy to upload and navigate the website.

Cons

Problem with Ford F450 and F550 vin number when uploading.

2,297 reviews