Sign In Scheduling Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Sign In Scheduling

Sign In Scheduling is powering appointments in 200k+ businesses worldwide. With our feature-rich, accessible, and secure scheduling software, you can reduce no-shows by up to 90%. Benefit from 100+ features and find exactly...

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Feature ratings

Value for Money
4.8
Functionality
4.5
Ease of Use
4.5
Customer Support
4.6

Browse Sign In Scheduling Reviews

781 of 781 reviews
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Marilyn
Marilyn
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 01/06/2024

superb for scheduling!

It was easy to use and life saver. recommendable for people who wants to manage their time.

Pros

so many features than can be used. great for scheduling appointment and affordable.

Cons

sometimes theres an error theat clients can't book their appointments.

Gerry
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/04/2023

Pefect for therapists

I currently work as a Clinical Supervisor of Counsellors. I have recommended 10to8 to every counsellor under my direction and assisted several with setting up their back end systems to suit their practice. I had tried a number of 'case note keeping' systems for my therapy practice, but 10to8 leaves them all standing. That it was HIPAA compliant gave it an edge and also that it was so easy to set up and integrate with my website. It has made running the admin side of my business incredibly easy and efficient.

Pros

I have been with 10to8 since the early days. I came from a large online counselling service, where I worked closely with the tech team and liked 10to8 so much that I considered approaching them to ask for a sales job in the UK! I love the clean, simple, intuitive design. There is minimal training required to use the platform, as the features are so user friendly. I loved that I was able to set up a full 'back-end' system for my one-person business. I integrated stripe and zoom and set up the calendar sync - added the booking page to my website and was all ready to go in a matter of hours. It really is an online business in a box.

Cons

In the early days there was quite a bit of white space and not enough data fields, but this has been more than rectified. I did used to feedback quite frequently on what I needed and I saw all of this come to fruition.

Jem
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/01/2025

User friendly design with professional & clean design

This is a very easy to use service/software, that has been designed so that one can learn to use it easily & customers can book with it easily. It also has a very clean design & interface.

Pros

Ease of setting up multiple services & to have one's own branding, easy booking process with automated responses & integrated Stripe/paypal payment options.

Cons

On the basic level, it is only possible to have 1 room/location.

Top Sign In Scheduling Alternatives

Joe
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
3
Customer Support
1

3
Reviewed on 28/07/2022

Good for Small business - watch out when you get bigger!

When I was able toset everything up through their online platform myself, things worked fine. The instant I had to start interacting with their customer support team, the service was awful. I had to go through multiple phonecalls to connect to a person who in the right division, and even then my questions through email took weeks to be answered, or more recently are just being ignored.

Pros

When we were under 600 appointments a month, we were happy with the service they provided us and it was a reasonable rate.

Cons

When we grew and required more than 600 appointments a month, we had to go through customer service to build a bespoke program. To move from 600 appointments a month to 900 a month, they wanted to increase my monthly rate from ~$35CAD to $270CAD. It also took weeks to get a response from their customer support team to even get this bloated price. So it's a well priced program up until 600 appointments (under the Bigger Business plan), but if you are ever going to go past that plan, prepare to be gouged. It's unfortunate because I will now need to transfer all of my customers to a new scheduling program as these fees are unreasonable for a small business

Tizian
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 26/11/2024

Effortless scheduling platform

My experience with the software is genuinely good. The product is user-friendly and ensures a seamless booking experience.

Pros

The product ensures a real-time calender view and integrates seamlessly with third parties.
Ease in scheduling link creation and customizable branding.

Cons

The product has limited advanced customisation options.

Mark
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 24/04/2024

I love it and couldn't run my business without it.

I love it and it's an important part of my small business.

Pros

Easy to use and my clients receive automatic reminders.

Cons

Setup is fiddly, it could be easier and it's not easy to talk to support on the phone.

Michelle
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/06/2024

Great Value

I love Sign In Scheduling. This program has so many options to personalize it to your business, yet it easy to use.

Pros

My favorite thing is the ease of set up. It was easy to insert in to my website, thereby increasing my appointments.

Cons

I truly do not have anything negative to say about Sign In Scheduling. I am sorry to see the free option discontinued.

Cicela
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/04/2024

Billing amd payroll

Pros

Scheduling and authorizations are user friendly

Cons

None at this time. System currently working as required

Ilenia
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/04/2024

An Effective Scheduling Solution For Business

Pros

Scheduling and managing appointments is easy thanks to Sign In Scheduling

Cons

Well, it has met needs and Sign In Scheduling has no flaws.

Balazs
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 04/06/2024

Manage your plans

Pros

Great app for schedule you plans, set reminders and manage everything

Cons

I don't have negative experiences with this application

Lewis
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/06/2023

Clients like it

Pros

Clients say it's super-easy to use when booking appointments. I initially selected it because it seemed to me to be the easiest of all of its competitors, and my clients confirm that. Not one complaint from a client about difficulty booking.

Cons

Support is a little weak when it comes to knowing the idiosyncrasies of the Macintosh platform, which I use to run my business. Also, I'd like to see more features allowing me to do some customization.

Alternatives Considered

Doodle, Calendly, Bookme and Google Meet
Rabina
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/04/2023

Great product

10to8 saved me from death by admin, and hours of remembering to send reminders that stopped me from working.Since starting to use it, it is truly marvellous system and offers so much more to my customers and me.Their new dashboard which shows me last week, this week and next week work by service is wonderful for overview.

Pros

This is a beautiful seamless system that connects the customer to the business, which I like.The confirmation and reminder brings assurance to the customer, and the reminder system takes out the worry of when is the appointment.

Cons

I have used 10to8 for nearly 8+ years, as a free service.Recently, the system changes have made it pricey and the limitations on sms was worrying for me a tiny business.

Alice
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 03/05/2023

Really useful

Overall, really useful for my business and clients seem to like it too.

Pros

It's easy to use, simple and not too expensive.

Cons

Occasionally, email reminders and forwarding of messages doesn't seem to work.

Alternatives Considered

Timely

Reasons for Switching to Sign In Scheduling

I chose it mainly for the price.
luz mary
luz mary
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 30/08/2023

The best appointment scheduling tool I have ever used.

I really liked this tool it has completely transformed my entire appointment scheduling process and has improved the efficiency and performance of my business.

Pros

I love being able to send appointment reminders to my clients through various channels like text, email and voicemail this is great.

Cons

It would be very useful to have more guidance or tutorials to help users less familiar with the technology.

Panagiotis
Panagiotis
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 01/04/2023

Easy to use scheduling product

Pros

Easy to use and easy to learn, both for clients and users

Cons

None to mention, no comments. All is good

Elle
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2022

10to8 is awsome and a great feature to integrate into any website

This has made my business a lot easier to manage bookings.

Pros

This is such a useful tool for bookings and giving client reminders of their appointments. I'm delighted I found 10to8 which makes the whole booking process smoother.

Cons

Payment integration with square would be great.

Alternatives Considered

Google Workspace

Reasons for Switching to Sign In Scheduling

Because it was simple and easy to set up.
Janine
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/12/2022

Love, love, love 10to8

I've had an amazing experience with 10to8. The price is very good. The appointment scheduling is easy and the reminders are exceptionally helpful.

Pros

I love the ease of scheduling appointments, the reminders and the price point. Customers can schedule themselves, which frees my time to do other things.

Cons

I don't like the fact that when someone books an online/phone appointment. I have no idea whether I should get on zoom or give them a call. I would really love it if the customer could choose whether they would like zoom or phone appointment. It would also be nice if the reviews were connected to either Google or the Better Business Bureau.

Alternatives Considered

Acuity Scheduling

Reasons for Switching to Sign In Scheduling

Price
Verified Reviewer
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2018

Great appointment scheduling software

Easy appointments scheduling; Clients automatic notifications and reminders; Calendars syncing option; Clients can manage their appointment online; Follow up messages go out automatically; A lot of additional features; Great value for the price.

Pros

10to8 is easy to use, it does everything I need - it is easy to schedule appointments, client gets notification and reminders based on the schedule I want. Confirmation and reminders come automatically to clients e-mail and text to their cell phone. There is an option to choose just one method or both. I get notification as well. There is an option of syncing with my own calendar, so I don't have to do the double work. Clients have an option to reschedule their appointment right from their e-mail or text. "Thank you" and an "Invitation for review" comes automatically after appointment was completed. The software has a lot of features, and it is a great value for the price. All questions are answered in a very timely manner. Would highly recommend!

Cons

I am in the US, on Pacific time. 10to8 representatives are in Britain. Due to this time difference - there is not easy to communicate sometimes (however, all questions are answered in a very timely manner). My plan allows messages only, I can't talk to a real person. Also, clients' reviews are not being stored in the clients' database.

Anita
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/12/2022

10to8 is a worthwhile piece of software

Excellent experience. I only require the free system and I’m super impressed by the facilities I get for free/

Pros

Ease of useIntegration with other systemsClient records Online booking and payment

Cons

Mobile app can sometimes it work as consistently well as when accessed online. Can glitch.

Jeramy
Jeramy
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 03/10/2018

Great schedule tool with a host of features!

I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool to schedule meetings with my students. When I first looked for a scheduling solution, I tested out several before making a choice and I have been very pleased. There are several options out there, and both paid and free resources. However, if you seek a full host of resources then expect to pay a monthly fee, and compared to others 10to8 is a good value for sure. They have been very reliable, the support is great, and I enjoy the many features. I have seen many changes and upgrades over the past year, and I anticipate they will continue to get better over time; not to say it is not good already. Very happy with the tool, and hope they will add a full featured app for iPhone in the future. That said, I have referred many colleagues and continue to be an avid user.

Pros

Many followup tools, such as reminders to both text and email to help students remember appointment times. The schedule tool is easy to use, and there is a CRM tool that helps with notes and other details from the meeting.

Cons

There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.

Nathan
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2022

Take the hassle OUT of scheduling

10to8 helps me to solve appointment scheduling. It allows my customers the ability to book with me based on available hours at their convenience. It keeps my appointments in one place and handles reminders for me. 10to8 has been a great partner in my business success.

Pros

I began using 10to8 to give my customers an opportunity to book appointments with me for my services. This turned out to be a huge win for myself and my customers. It allows me to keep all of my appointments in one place and the ability to not worry about reminders. This is truly a great software.

Cons

I really cannot find any cons for this software that I have found. For my purposes this software is next to none.

Irene
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2022

Easy, simple and easy

Overall very very very good.

Pros

The integration with my calendars is the most important feature.

Cons

I would like the zoom link sent in each email reminder. I constantly get customer messages stating they didn't realize it would be a zoom meeting.

Jennifer
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 18/11/2022

Go from homegrown to professional in just a few minutes

Pros

My favorite part of this software is the text reminders to my clients as it greatly eliminated no shows.

Cons

Having to monthly update my schedule is my only complaint but that's more of a business issue than an issue with the software.

Hunter
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/12/2022

The Best Online Scheduler!

I've tried every online scheduler out there, and for features + price + ease of use, 10to8 wins hands down!

Pros

The features + ease of use and seamless integrations makes 10to8 a winner every time!

Cons

The aesthetics aren't as pleasing as competitors

Paula
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2022

Great Product! Don't know what I did without it before!

Ease of use for my clients to book appointments

Pros

So easy to use. Client friendly. customizable.

Cons

mmmm..haven't come across any challenges yet

781 reviews